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Firefox Update Popup

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firef… (read more)

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firefox couldn't update automatically. The attached picture is an example from the web but looks just like the popups I receive. The issue typically either resolves itself or I download from the Firefox website and reinstall. In a rush/moment of weakness, I recently clicked the link in the popup. It took me directly to the Firefox website where I regrettably downloaded and updated the browser. I've since run multiple Norton and Malwarebytes scans, which have found no issues. It may be a difference in the definition of popups (from the toolbar vs within a browser page)... Is this a legitimate update message from Firefox? If it is not, are there any other steps I should take (e.g., reinstall Firefox)? I appreciate your help!

Asked by Space Captianface 2 weeks ago

Last reply by TyDraniu 2 weeks ago

Trying to update from 10.4Fox

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.… (read more)

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help

Asked by Leonard Moniz 1 month ago

Last reply by James 1 month ago

Firefox update notification failure

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2) I still wasn't convinced (Im… (read more)

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2)

I still wasn't convinced (Image 3)

Also, I never opt to "Automatically Install Updates". I don't know how that got selected, but even so, it did not work.

Explanation please?

Asked by noel_envode 1 month ago

Last reply by Denys 1 month ago

Firefox Keeps Reinstalling and making me create a new profile

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox rest… (read more)

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox restarts, it forces me to create a new profile and I've lost everything I had before.

This happens two or three times a day.

Asked by nickada1 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox forcing daily restarts to "update" then making me create a new profile.

At least once a day since Version 145 dropped Firefox has told me I need to restart to update. When I do, it shows a pop up telling my I am opening an older version of Fi… (read more)

At least once a day since Version 145 dropped Firefox has told me I need to restart to update. When I do, it shows a pop up telling my I am opening an older version of Firefox and need to create a new profile to avoid corrupting my data. Daily, sometimes twice a day I have to go in and switch profiles back to the profile that has all of my book marks. Every computer in our office has this issue now. One of them deleted a profile without prompting, and it is not even in the appdata folder with "deleteme" in front of it. It is just gone. The last update had tabs crash daily. Is there any hope of stopping the second broken update in a row from wasting my time fixing it every day?

Asked by d h 2 months ago

Last reply by jonzn4SUSE 2 months ago