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Cannot chance password or generate recovery key

I wanted to change the password of my Firefox account and also generate a recovery key, but whenever I try it says "invalid password". The old password is correct, though… (read more)

I wanted to change the password of my Firefox account and also generate a recovery key, but whenever I try it says "invalid password". The old password is correct, though, as I can use it to log into my account. I've tried multiple times on two computers and checked and re-checked the password, but the error message keeps appearing.

Asked by eleni205 4 days ago

Answered by cor-el 4 days ago

  • Solved

Take Screenshot with Google Sheets

Firefox recently moved the screenshot feature from the URL bar to the right-click context menu. Question: How do you take a screenshot on pages like Google Sheets, where … (read more)

Firefox recently moved the screenshot feature from the URL bar to the right-click context menu.

Question: How do you take a screenshot on pages like Google Sheets, where there is nowhere to right click to get to the context menu?

Asked by MemoryLeak 5 days ago

Answered by jscher2000 5 days ago

  • Solved

Addon `easy youtube video downloader express`

Hello! I had`easy youtube video downloader express` installed, wich is an adviced addon in firefox addons! It worked great! But from one day to another it wasnt there any… (read more)

Hello!

I had`easy youtube video downloader express` installed, wich is an adviced addon in firefox addons! It worked great! But from one day to another it wasnt there anymore and I cannot install it again! What`s the problem? Maybe someone can help, please! Thx, greetz

Asked by schabrackentapir 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Firefox 88.0 Constantly keeps re-installing itself

Every time I start Firefox, it tells me it is installing updates and will restart shortly. Why is this happening to version 88.0, which is supposed to be the latest versi… (read more)

Every time I start Firefox, it tells me it is installing updates and will restart shortly. Why is this happening to version 88.0, which is supposed to be the latest version. It is an endless cycle.

I also use Ninite to maintain application updates. It tells me Firefox is running (although is definitely NOT) and refuses to update it.

Bill

Asked by Bill 5 days ago

Answered by FredMcD 4 days ago

  • Solved

Backspace keyboard button not working in Firefox 87

Hello, I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the pa… (read more)

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Asked by Anduma22 1 month ago

Answered by cor-el 1 month ago

  • Solved

Add-on Permission in detail

Hi, I am a bit of a panaroid person, so regarding to the permission: "access my data for all websites", does that means an add-on has the ability to make input in the bac… (read more)

Hi, I am a bit of a panaroid person, so regarding to the permission: "access my data for all websites", does that means an add-on has the ability to make input in the background by itself? For example, whether an add-on is able to control my account on a website, changing the settings, password, and etc?

Asked by Eddie 6 days ago

Answered by jscher2000 5 days ago

  • Solved

Why always a new tab?

Why must a new tab/window open when I click a link? In settings I see to "open new tab instead of new window" but instead of having a bunch of tabs I am done using (like … (read more)

Why must a new tab/window open when I click a link? In settings I see to "open new tab instead of new window" but instead of having a bunch of tabs I am done using (like from a google search to an actual webpage) I would rather just have my current tab switch to the link I am choosing. Am I missing a setting?

Asked by pastorrittmiller 5 days ago

Answered by TerryN21 5 days ago

  • Solved

website not working with Firefox 88.01(64)bit on Win10 desktop

can't sign on to mail.com using Firefox 88.01 it worked fine 2 days ago. Now I get the screen below and I'm unable to type in anything. … (read more)

can't sign on to mail.com using Firefox 88.01 it worked fine 2 days ago. Now I get the screen below and I'm unable to type in anything.

Asked by n-fisher 5 days ago

Answered by cor-el 5 days ago

  • Solved

FF 88/widevine bug with Amazon prime videos not playing HD 1080p

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first p… (read more)

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first plays the HD icon will come up for about a second, but faded, than go away right after. Usually when it does that it becomes solid white and shows HD at 1080. I'm using Win 10 64-bit Pro 20H2.

When I try watching the same videos in Chrome I have no issues and the content plays fine in HD 1080p.

I tried removing all history, refreshing FF, uninstalling and re-installing my NVIDIA drivers but same issue. I am on 88.0. No add ons or themes. Just default FF after refresh. Nothing helps.

I have seen other reports of widevine crashing but I dont have that issue. FF just wont play Amazon video in HD anymore.

Edit:

After trying some things and completely uninstalling firefox from system and all folders I finally got Amazon to play HD 1080p content again, but only a short while.

For some reason on refreshed or completely new installs of FF 88 amazon would have issues and only play SD. Even if all folders were deleted before install. When I installed the previous version of FF to 87 content was once again playing back at HD 1080p. I than updated to 88 and it was ok but only for a bit.

Even though FF 87 installed and updated widevine, FF version 88 would update it again a short while later but the version numbers of widevine (4.10.2209.1) stayed the same. Whatever version 88 is doing to widevine it seems to cause a conflict preventing Amazon from playing videos in HD content.

Edit 2:

From my other computer which had not updated to 88 yet had widevine version 4.10.1582. I took all those files and replaced the ones in the folder for 4.10.2209.1. I have updates disabled for widevine now and Amazon is playing HD 1080p once again with no issues. So whatever the update did with widevine it is definitely causing a conflict with playing back HD 1080p content on Amazon Prime video.

Asked by arugula 2 weeks ago

Answered by SUMOsJR 1 week ago

  • Solved

Transfer of old profile to a new pc

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox an… (read more)

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox and paste the old one instead?

Asked by Firefox Helge Exp 5 days ago

Answered by user3798562 5 days ago

  • Solved

Lost logins.json? help please

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, … (read more)

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, i cannot find it. i used the smart password on almost everything... i dont know what to do

Asked by awesomecoolkarter 6 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 5 days ago

  • Solved

Firefox no longer displays chess.com pages properly

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board pag… (read more)

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!

Asked by rpdickinson.me 1 week ago

Answered by Naheed 6 days ago

  • Solved

Alternatives for Buggy "Take a Screenshot" Menu in Firefox 88

I understand that there's this help page, but a lot of times site developers right click and hotkeys disabled for security reasons and this renders me unable to take a sc… (read more)

I understand that there's this help page, but a lot of times site developers right click and hotkeys disabled for security reasons and this renders me unable to take a screenshot of a website.

I've also tried to add "Take a Screenshot" button from "Customize Toolbar" option to my toolbar, but most of the time it is disabled, even on support.mozilla.org page. To enable it, I need to remove it and re-adding it again with "Customize Toolbar" option.

Is there any way to re-enable "Take a Screenshot" option in 3-Dot menu? If not, is there any sane way to keep "Take a Screenshot" enabled for the rest of my Firefox session without me needing to remove and re-add it again everytime I need to take a screenshot?

Asked by Miguel Forsetti 2 weeks ago

Answered by jscher2000 1 week ago

  • Solved

Open image

Hi all! I want ask Mozilla team.Can you please back option " Open image " and save new option " Open image in new tab " ? Please I realy need this ! I working with image … (read more)

Hi all! I want ask Mozilla team.Can you please back option " Open image " and save new option " Open image in new tab " ? Please I realy need this ! I working with image services like " Image Twist " and now I must open new tab with image and to close previous tab. But in same time new option " Open image in new tab " cool and not useless.So I hope Im not alone and Mozilla team will hear me/us and fix this ! Thank you for your attention and sorry for my english !

Asked by andr-andros 1 week ago

Answered by TerryN21 6 days ago

  • Solved

aol mail

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmai… (read more)

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmail-std/en-us/error?code=ERR1800

Asked by patriotpotter1 4 months ago

Answered by Scribe 4 months ago

  • Solved

Unwanted Pop Up - impression.link

I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : http… (read more)

I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : https://impression.link. Then it asks what firefox should do with this file? Two options: Open with & then a browse dropdown. Or save file. I'm already looking at the news item in the browser, so I don't need an option to open the item. And I don't want to save it. Just read it. I don't knbow why this pop up suddenly appeared but it is very annoying. My searches have found the pop up is not necessariuly dangerous, but there is no information provided on how to get rid of it. Anyone else experienced this issue? And is someone able to tell me how to get rid oif it? Thx. (Pop up image attached).

Asked by the5campbells 6 days ago

Answered by strafy 6 days ago