Showing questions tagged:

Browser time is one hour behind

For some reason, the time on my browser (time displayed on Discord and such), is one hour behind the actual time. I never had Resist Fingerprinting enabled and there's no… (read more)

For some reason, the time on my browser (time displayed on Discord and such), is one hour behind the actual time. I never had Resist Fingerprinting enabled and there's no setting anywhere to change it manually.

Open

FF tabs disappeared and disappear every time I restart FF, despite settings to stay open.

Two days ago I closed FF and went to bed. I opened it the next morning and lost about 20 tabs. Ever since then, every time I restart FF, I lose all tabs except for one de… (read more)

Two days ago I closed FF and went to bed. I opened it the next morning and lost about 20 tabs. Ever since then, every time I restart FF, I lose all tabs except for one default tab.

TLDR: 1. "restore previous session" is not available. 2. Toggling Settings/Home and Startup does nothing. 3. Update? My FF automatically updates. 4. "about:sessionrestore" finds nothing,

1. FF help said I could go into History and click "Restore Previous Session" but that option doesn't exist. All I can do is look at History and see lists for today, yesterday, last 7 days etc.

2. Another advisory suggested Settings, Home and Startup, select "Open previous windows and tabs". but it was already selected. So I switched it off, restarted FF and then switched it back on. I still lose all tabs every time I restart FF.

3. Another advisory suggested, checking for updates. My FF automatically updates.

4. I tried "about:sessionrestore" It returns with the heading: "Sorry. We’re having trouble getting your pages back." Restore session is greyed out and "View previous tabs" produces an empty list. I've tried it a few times now, identical result.

Thanks for any help. Cheers, Andrew

Open

can't delete Mozilla Firefox v135 b/c helper.exe

still have a old version of Firefox on my desktop Tried to uninstall but got message: can't because helper.exe is not in appdata/local/uninstall found a helper.exe and un… (read more)

still have a old version of Firefox on my desktop

Tried to uninstall but got message: can't because helper.exe is not in appdata/local/uninstall

found a helper.exe and uninstall map, put it in Mozilla Firefox in local. Now I don't get the message that it can't be found but app is still not uninstalled from programm files.

If I tried to apply hlper.exe by hand, it doen not work.

How do I get rid of this version 135

Open

Ram usage

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't … (read more)

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't work. in about:memory the readout is as thoug it is keaping an extra copy of open browser files in ram.

2,511.83 MB (100.0%) -- heap ├──2,301.00 MB (91.61%) -- committed │ ├──2,016.65 MB (80.29%) ── unused-pages/dirty │ ├────230.75 MB (09.19%) ── allocated │ ├─────32.96 MB (01.31%) ++ bin-unused │ └─────20.65 MB (00.82%) ++ (2 tiny) └────210.82 MB (08.39%) -- decommitted

    ├──210.21 MB (08.37%) ── unmapped
    └────0.61 MB (00.02%) ++ unused-pages
Open 5

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's becau… (read more)

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's because firefox has recently been updated and no longer gives that facility?

Solved 13

Shortcut icons are missing from my Firefox homepage

I always use C Cleaner to clear unneeded my unneeded data once a month. It does not usually affect my Firefox shortcuts on the Firefox homepage. It was also after Firefo… (read more)

I always use C Cleaner to clear unneeded my unneeded data once a month. It does not usually affect my Firefox shortcuts on the Firefox homepage. It was also after Firefox had updated to version 158.0 . I did this on Wednesday (14th October) and all of my pinned Firefox shortcuts have gone missing. They have not come back, and no other shortcuts are being shown after I have since visited any websites. What has happened to them? Will this be corrected? Regards John

Open 4 1

Les themes contrastés de Windows 11 26H2 désactive la page d'acceuil personalisée de Firefox 158

Bonjour, J'utilise le thème sombre avec Windows 11 depuis longtemps. Lorsque j'ai activé les thèmes contrastés (Aquatique, Crépuscule, Ciel nocturne et Desert ) avec Wind… (read more)

Bonjour, J'utilise le thème sombre avec Windows 11 depuis longtemps. Lorsque j'ai activé les thèmes contrastés (Aquatique, Crépuscule, Ciel nocturne et Desert ) avec Windows 11 26H2, Firefox 158 s'est retrouvé avec ma page d’accueil personnalisée désactivée. J'ai essayer de la reparamétrée mais impossible : la page reste juste avec le nom Firefox et le champ de recherche sans le bouton de personaliser. J'ai l’extension "Dark Reader" qui s'est aussi désactivé. Tout est revenu à la normale après désactivation des thèmes contrastés. Cordialement.

Open 1

VPN keeps asking me to sign in and wont start up

I try ti start up the VPN and it asks me to sign in. I sign in and then it sats to go to the VPN which has no other option except for me to sign in. This keeps happening … (read more)

I try ti start up the VPN and it asks me to sign in. I sign in and then it sats to go to the VPN which has no other option except for me to sign in. This keeps happening

Open 1

Settings > Browsing > Ad Blocker

I wish FF would test and step through their instructions first. The instructions for Ad Blocker: " Settings > Browsing > Ad Blocker" It isn't as easy as they instr… (read more)

I wish FF would test and step through their instructions first. The instructions for Ad Blocker: " Settings > Browsing > Ad Blocker" It isn't as easy as they instruct: "How it works: Ad Blocker uses Apple’s WebKit Content Blocker technology and the EasyList filter list to determine what gets blocked. There’s no separate extension to install, and you can turn it on." Search settings unable to find Ad Blocker. Yes, FF browser is up to date.! FF expends a lot of verbiage to promote a new feature yet so slim on step by step instructions.

Open 2

Firefox 158 suggests an option that doesn't exist

Firefox 158's announcement page tells me that Firefox 158 has an Ad Blocker. Nice. I'd like to try it. The announcement page tells me to go to "Settings > Browsing"… (read more)

Firefox 158's announcement page tells me that Firefox 158 has an Ad Blocker. Nice. I'd like to try it. The announcement page tells me to go to "Settings > Browsing". When I open "Settings", there is no "Browsing" option.

Open 1

How do I delete this error code that I get each time I start my laptop? http://"c/Program%20Files/Mozilla%20Firefox/firefox.exe%22%20-new-window%20https://mail.yahoo.com/

Each time I power up my laptop I want my page to go straight to my Yahoo Mail. It does do that but it also tries to open another page that errors out. I think its because… (read more)

Each time I power up my laptop I want my page to go straight to my Yahoo Mail. It does do that but it also tries to open another page that errors out. I think its because there's a 'c in the address and the file can't be found. I don't know how that filename got written into the Start Up Program and I can't find it to remove it. Please tell me like a First Grader how to remove this error message.

http://"c/Program%20Files/Mozilla%20Firefox/firefox.exe%22%20-new-window%20https://mail.yahoo.com/

It says it cannot open the page.

Thank you for any help you can offer.

[redacted email from public]

Open

All my tabs are disappearing permanently...

At random times when opening the browser, all my tabs (except the first one) turn into about:blank. Relaunching the browser does not resolve the problem, and there is not… (read more)

At random times when opening the browser, all my tabs (except the first one) turn into about:blank. Relaunching the browser does not resolve the problem, and there is nothing in the history that allows me to restore them. It is extremely frustrating, as this is the third time I have lost all my tabs.

Open 2 1

System not accepting the password for changing my email address

I have been trying for 2 days to change my account default email address. The system gets as far as me typing in the password sent to my current default email address. I… (read more)

I have been trying for 2 days to change my account default email address. The system gets as far as me typing in the password sent to my current default email address. I then click on the submit button and nothing happens! This has happened 8 times now. After using Firefox as my browser for +-15years, I am very disappointed by the lack of access to a human voice. If I do not hear back from you I will change to Microsoft Edge as my browser.

Open

The firefox built in VPN won't load any websites, help please?

I've been using firefox for a little while- maybe three months now. I'm no expert on any of the config options. I run firefox using the built in VPN that my friend showed… (read more)

I've been using firefox for a little while- maybe three months now. I'm no expert on any of the config options. I run firefox using the built in VPN that my friend showed me how to enable, and I've been using it since. But now, as of roughly today, whenever I enable the VPN, no websites will load. At all. When I turn it off, they load instantly. But whenever I turn it on, it just gets stuck loading forever and ever, never actually getting anywhere. I tried enabling network.dns.disableIPv6 in the config page, because that's what I saw on a mozilla support page- nothing. Didn't do anything. The browser.ipprotection.enabled is still on, and I didn't change anything in settings. There was a firefox update very recently, but everything still worked with the VPN on. I just updated my computer, but I don't think that's it either because it wasn't loading things earlier today either. Not sure how to fix this. Please help?

Open 15