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Adguard Windows app causes long loading times

I use Adguard app for Windows which causes long page loading times in Firefox due to extended TLS Handshakes. I have installed the Adguard certificate in Firefox, have t… (read more)

I use Adguard app for Windows which causes long page loading times in Firefox due to extended TLS Handshakes. I have installed the Adguard certificate in Firefox, have turned off DOH in Firefox, etc. etc. but, the only way that I can get a page to load in a timely manner is by clicking on "reload current page" twice in Firefox. This is a delay in itself and is very inconvenient. I understand that the incompatibility of Firefox with Adguard is a known problem and am wondering whether Mozilla is working on a solution in cooperation with Adguard?

Asked by Don 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Solved

History and bookmarks are missing

Near the top of the Firefox page is displayed: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. … (read more)

Near the top of the Firefox page is displayed:

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

Asked by gcotterl 3 months ago

Answered by Agent virtuel 3 months ago

Problem with Eset Smart Security 18.2.18.0

After instalation Eset Smart Security 18.2.18.0 with full security browsers my Firefox is run only in read-only mode. If I will be disable option Security browser and run… (read more)

After instalation Eset Smart Security 18.2.18.0 with full security browsers my Firefox is run only in read-only mode. If I will be disable option Security browser and run Firefox that's working. Next I will be enable option Security browser then Firefox starts with green frame. After close Firefox and next run then starts read-only mode. Eset Team is not fair play becouse resolving problem only disable option Security browser. So why is there an option that prevents Firefox from launching? All my portable browsers without Eset Security working without any kind of problems, for example Tor, Opera.

Asked by Piter2000 4 months ago

Last reply by Paul 4 months ago

Missing Bookmarks, Passwords and History

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retri… (read more)

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them.


This is the message when I start firefox

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

Asked by marilynatheriault 4 months ago

Last reply by t.r.ernst 4 months ago

Hot links in Thunderbird are not opening in Firefox

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address an… (read more)

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address and the wait icon but nothing else happens. I have to close Firefox, copy the link location, Past and Go in Firefox, and then the linked page appears. This behavior happens even in Troubleshoot Mode, so it is not any plugin or customization. I am also running Mozilla VPN. With VPN disabled, hot links in Thunderbird open in Firefox as expected. Now you know where to look.

Also, when I tried to add Troubleshooting Information below, nothing appeared. When I selected to option to be shown what to do, this page was replaced with other which deleted all this text, and now I am entering it all in again, which is severely frustrating. On a page where the user has entered possibly a volume of information, there should not be any sloppy risk of deleting that information due to page mishandling. Open help or assistance information in a separate tab, please. Think ahead about this stuff. You are supposed to be web design experts. Instead your web site spits in my face just when I am asking for help. Think. Plus, I had to get the Troubleshoot information manually so that is not being as automatic as it appears to be , either. Getting help should ideally be a button click, not jumping through hoops.

Asked by gridsleep 4 months ago

Last reply by gridsleep 4 months ago

0patch compatibility

Like many, I have Windows 10 and cannot upgrade to Windows 11 without purchasing a new computer. I don't want the upgrade as my desktop computing needs are simple -- che… (read more)

Like many, I have Windows 10 and cannot upgrade to Windows 11 without purchasing a new computer. I don't want the upgrade as my desktop computing needs are simple -- checking email and occasional online research. I am looking at 0patch as a solution to Microsoft discontinuing support for Windows 10 and want to know if Firefox will operate compatibly with 0patch providing security patches instead of Microsoft.

I'm not a technical person, so please keep replies simple. At 80 it's tough to keep up with all the changes! Thanks.

Asked by cyrreb 4 months ago

Last reply by TyDraniu 4 months ago

  • Solved

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com  ! I have been using this site for years. This morning Mozilla ruined it. Please restore, tha… (read more)

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com  !

I have been using this site for years. This morning Mozilla ruined it. Please restore, thank you!!

Carla van Raay [edited email from public]

Perth Western Australia

Asked by Malsenhof 4 months ago

Answered by Denys 4 months ago

  • Solved

Addition of AvastAntitrack to Mozilla...

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to … (read more)

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to avoid being tracked and hacked. But, to enable AntiTrack, I'm now prompted to add it to Firefox !? Before any action, I'd like to know that this will be efficient and safe : can you confirm that this is compatible with Firefox's proper operation? Thank you, P.Huens.

Asked by Patrick Huens 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

issues with firefox - not possible to use

Hello, we are observing big issues with mozilla firefox. Few weeks ago it was impossible to use amazon with it. Amazon support recommended us to not use the anti viru… (read more)

Hello,

we are observing big issues with mozilla firefox.

Few weeks ago it was impossible to use amazon with it.

Amazon support recommended us to not use the anti virus anymore, which was very strange. but it did not help.

After I add the antivirus addon to firefox it started to work. Unfortunatelly just for few weeks.

Actually we receive the following error and cannot browse or do anything Fehlercode: PR_CONNECT_RESET_ERROR

We have tried follwoing without success: - clearing cache - using problem investigation of firefox below button "help" - deinstalling and installing - installing the beta version

already after installation of firefox where normally terms and conditions to confirms shall appear we get the failure Fehlercode: PR_CONNECT_RESET_ERROR nd the content cannot be downloaded.

Hence Amazon does not work below google neighter and firefox is the only way o use amazon, we will appreciate your help.

Looking forward for your help

ags

Asked by amigos1086 5 months ago

Last reply by jonzn4SUSE 5 months ago

firewalls and security

When I open a new tab and enter any website name I cannot connect to any site and this has only just started The message I get reads cannot connect to server at gb.search… (read more)

When I open a new tab and enter any website name I cannot connect to any site and this has only just started The message I get reads cannot connect to server at gb.search.yahoo.com

Asked by daviessmartset 5 months ago

Last reply by Paul 5 months ago

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I'm receiving this message The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software… (read more)

I'm receiving this message The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

Asked by mrswms94 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Window Security

All of a sudden when i sign in to Amazon I get this box: Windows Security: Please sign in to amazon .com: This request comes from Firefox.........: Never asked for it ho… (read more)

All of a sudden when i sign in to Amazon I get this box: Windows Security: Please sign in to amazon .com: This request comes from Firefox.........: Never asked for it how do I turn it OFF?? I have no2FA in either Amazon or Firefox but all of a sudden i need to enter a Security Code.

Asked by phxtaxpro 5 months ago

Last reply by jonzn4SUSE 5 months ago