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fault

Dear Mozilla, your browser has a small error. I want to talk to someone on Facebook who I talk to often, Firefox allows it. For those I rarely talk to, when I put the cur… (read more)

Dear Mozilla, your browser has a small error. I want to talk to someone on Facebook who I talk to often, Firefox allows it. For those I rarely talk to, when I put the cursor on the phone icon, it says that it is not supported. I think this is a bug. Therefore, I have to switch to another browser to talk to someone who rarely talks. Please fix it

Asked by Ferenc Csermák 2 months ago

Last reply by markwarner22 2 months ago

Passwords, Pins and User Logins

A number of important (to me), websites (pension and wages) ask for login details, including password, pin and in some cases using 2FA, will not still allow me access. I … (read more)

A number of important (to me), websites (pension and wages) ask for login details, including password, pin and in some cases using 2FA, will not still allow me access. I have tried changing the passwords etc. However, this seems only to allow access one time only. I am entering the passwords correctly and other info but I can not consitantly access the web pages. I do not use google or Bing search, only Firefox and Duck Duck Go. The last time I was able to use the passwords etc freely was around mid December 2024. I have searched for probable cause and remedy but all to no avail. If I try to access on my iPhone or tablet I can access some but not all. I did have Dashlane on my PC and laptop but have since deleted it. It was not on phone or tablet.

Any advice or help please?

Asked by cart23 4 months ago

Last reply by cor-el 4 months ago

Spectrum Website

Have been unable to login to Spectrum using Firefox for some time now. Checked with Spectrum techs & they say the problem is with Firefox. Also having trouble with … (read more)

Have been unable to login to Spectrum using Firefox for some time now. Checked with Spectrum techs & they say the problem is with Firefox. Also having trouble with other streaming sites using my ID's & passwords. They all seem to work using Chrome. Can you please help get back to logging in with Firefox?

Asked by Jim Patton 3 weeks ago

Last reply by po_tatar 1 week ago

Mozilla or Microsoft??

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitio… (read more)

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

Asked by raymond_j_markiewicz 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Cannot access www.amazon.com

I cannot access www.amazon.com via the desktop version of Firefox 136.06! I can access amazon.com using my Android phone version 136.02. Nothing in the Windows 10(64bit)… (read more)

I cannot access www.amazon.com via the desktop version of Firefox 136.06! I can access amazon.com using my Android phone version 136.02.

Nothing in the Windows 10(64bit) OS or the Firewall is set to Block Amazon and my VPN is not set to Block Amazon. I do not know when this issue began or which Firefox Update may have caused it. See the screen capture attached!

Edition Windows 10 Pro Version 22H2 Installed on ‎12/‎21/‎2020 OS build 19045.5679 Experience Windows Feature Experience Pack 1000.19061.1000.0

Asked by Paul 2 months ago

Last reply by jonzn4SUSE 2 months ago

IRS Login Page Problem

I cannot load the IRS webpage for my account. I load the following page: "https://www.irs.gov/" click on "Sign into your account" which directs me to another webpage: "… (read more)

I cannot load the IRS webpage for my account. I load the following page: "https://www.irs.gov/" click on "Sign into your account" which directs me to another webpage: "https://www.irs.gov/your-account". I click on "Individual-sign into online account" and get the following error: "Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2F0ysmHPaqAO%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:"

I can get into the Direct Pay website with no problem. I also can access my IRS account using my IPhone which makes me think this is a browser problem. I have disabled anti virus with no success. I called IRS and they have never heard of this problem and had no solution and said they didn't handle this issues.

Any suggestions please?

Asked by Gonecampen 2 months ago

Last reply by Matthew Kostura 5 days ago

Firefox under Windows 11

When I display a statement from Tesco Bank it opens a new tab and says that I can download or print it from there but I can find no Download tab nor anywhere in the custo… (read more)

When I display a statement from Tesco Bank it opens a new tab and says that I can download or print it from there but I can find no Download tab nor anywhere in the customisation options to add one.

Asked by richardjthomas_uk 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Access to website

I cannot access my Coventry Building Society account online using Firefox. The building society says it is is due to a recent Firefox update being insecure. Can Firefox f… (read more)

I cannot access my Coventry Building Society account online using Firefox. The building society says it is is due to a recent Firefox update being insecure. Can Firefox fix this?!

Asked by andydexterpeet 3 months ago

Last reply by James (On Leave) 3 months ago

More than one site only partially load and show constant cycling. Yahoo finance and weather network are examples. it has been a week now with no change

For over a week now yahoo finance and weather network for example will not fully load. Partial load looks normal and then constant cycling without completion. I have not … (read more)

For over a week now yahoo finance and weather network for example will not fully load. Partial load looks normal and then constant cycling without completion. I have not made any changes at my end.

Asked by btsuttie 2 months ago

Last reply by James (On Leave) 2 months ago

How to Completely Remove the "youtube.com is in fullscreen"

I am able to go to advanced preferences and remove it from appearing when clicking the fullscreen button, but when I swipe my cursor up it pops up still—wondering how to … (read more)

I am able to go to advanced preferences and remove it from appearing when clicking the fullscreen button, but when I swipe my cursor up it pops up still—wondering how to still get rid of it popping up in this case.

Asked by Graham Hong-Sidman 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago