Showing questions tagged:

When I go to look at my subscription page to see VPN sub info, page always crashes before displaying any info.

I have had so much trouble w/ FireFox VPN. At this point I'm convinced Google is paying the CEO and crash Mozilla straight into the ground. I paid for annual sub, then li… (read more)

I have had so much trouble w/ FireFox VPN. At this point I'm convinced Google is paying the CEO and crash Mozilla straight into the ground. I paid for annual sub, then like something changed (they couldn't honor one of the services (email relay maybe?)) and then I had VPN for a bit and then all of a sudden it got cancelled. Now I have it turned on after they took a while to get back to me about asking why it was turned off (I guess at least they got back to me eventually), but when I go to check my account info about when my renewal is becuase I'm highly thinking about going over to DuckDuckGo and WaterFox, I click on "Paid subscriptions" options and get a refresh of the page w/ a "failed to load page, contact support" every single time. Then when I follow link to "contact support" I get a community forum option, It's giving BROKE!! I really have loved FireFox for so long but I'm thinking this might be the end. I even tried working for Mozilla, but decided not to due to the Five stage interview process, which clearly is not working out for them. Were they really able to screen the best of the best developers with that type of interview process? I digress...

Open 3 99

firefox not working with banking app

Hello to everyone. I hope I'm able to describe my frustrating situation. It has to do with online buying via Internet combined with a transaction confirmation over my Ban… (read more)

Hello to everyone.

I hope I'm able to describe my frustrating situation.

It has to do with online buying via Internet combined with a transaction confirmation over my Banking app. The problem occurs when I try to book or buy anything with the use of my banking Visa card. After I filled every field necessary and proceed the transaction, the process "secure by Visa" starts, where I have to commit, that I am the proper owner of the card. Concrete: I receive a message from my banking app where I have to confirm the transaction. After I confirmed it and the return to Firefox, the page reloads and everything I did before is gone... means: no buy, no booking was made... This can be repeated until the end of days without any success. The bank is not able to help me. According to them, everything work fine with any client.

One question for the start of the discussion... why is the page loading, why the page doesn't stay "stable" until I return from the banking app?

Thank you for your help.

Open 3 117

Roblox Page issuies

So, If anyone knows about what i am talking about is that. When loading an Roblox Item from the Martketplace or your invetory or any other page it just not appearing now… (read more)

So, If anyone knows about what i am talking about is that. When loading an Roblox Item from the Martketplace or your invetory or any other page it just not appearing now i do have some adblockers but even if i disable them nothing works I will Also attach an Photo now.

Open 3 136

With the 149.0.2 update I can not display my homepage anymore. My homepage is Yahoo.com

Recently my system updated Firefox to version 149.0.2. It works great! However, it will not display my homepage which is yahoo.com. I can go to any other website and … (read more)

Recently my system updated Firefox to version 149.0.2. It works great! However, it will not display my homepage which is yahoo.com. I can go to any other website and everything is normal. But when I click on the little house for "Homepage" it briefly displays and then goes blank.

This does not happen when I use a different browser.

Please advise.

Open 3 81

I'm suddenly getting a blank screen when attempting to open GMAIL What got broken and how do I fix it?

I'm suddenly getting a blank, white screen when attempting to open GMAIL What got broken and how do I fix it? I verified that the exact same link works fine in EDGE, so … (read more)

I'm suddenly getting a blank, white screen when attempting to open GMAIL What got broken and how do I fix it?

I verified that the exact same link works fine in EDGE, so this is some kind of recent change specific to FIREFOX.

Open 3 54

Google Lens

Why is it on our platform Google Lens is not working. Works fine on Chrome. All I get is a screen with my location and my logon name.... Anyone else???

Open 3 54

Some (nearly all) youtube videos will not play

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). … (read more)

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). Sometimes it results is a still frame, other times it spins forever. Many times, you can see a series of stills in the video as the time line is dragged from the beginning to the end of the video. A small number of videos will work, but I have not been able to predict which will work or why. A different Win 10 machine on the same network is fine. I have tried all of the solutions I could find searching on-line (clearing cache, cookies, reboot, restart, update browser software, etc, multiple times). Checked settings in windows, firefox and youtube looking for something. Any help would be appreciated. Have used Firefox for decades and I don't want to be forced to change browsers.

Open 3 99