Showing questions tagged:

Does not open Western Union

Hello. I can't access the Western Union website through Modzyl. The site opens on Edge. I disabled all add-ons, the browser tries to open the site and reloads the request… (read more)

Hello. I can't access the Western Union website through Modzyl. The site opens on Edge. I disabled all add-ons, the browser tries to open the site and reloads the request constantly. How to solve this problem?

Open 5 136

Picture-in-Picture Option

The picture-in-picture setting use to keep the detached video visible if I scrolled the original or source page past the video player. Now the detached video disappears … (read more)

The picture-in-picture setting use to keep the detached video visible if I scrolled the original or source page past the video player. Now the detached video disappears and reverts back to the source page when I scroll this control out of view. Is this change intentional and permanent?

Open 5 2 97

The option to move a tab to a new window is missing from the tab context menu

When right-clicking on a tab and choosing Move Tab, the option for a new window has gone MIA from the tab context menu. It still shows To Start and To End. Is there a con… (read more)

When right-clicking on a tab and choosing Move Tab, the option for a new window has gone MIA from the tab context menu. It still shows To Start and To End. Is there a config option that got changed?

https://support.mozilla.org/en-US/kb/tab-context-menu

Open 5 241

It is asking me for a code

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: goog… (read more)

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Open 5 144

Opt out of new AI features

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Hav… (read more)

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Having AI shoved down my throat from every corner of the internet is kind of frustrating.

Open 5 214

Persistent Storage

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes … (read more)

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes me to a page that has zero mention of the words "persistent storage". That is a huge UX error. It says to me that really, you don't want me to know about persistent storage, and prefer that I remain confused and feel forced to agree to things I may not really want to, because you're making it difficult to understand what's actually involved. Not cool. Definitely now considering changing my browser after over 20 years.

Open 4 121

Issue with zstd compression decompression in Firefox

Hello Mozilla Support Team, I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress conten… (read more)

Hello Mozilla Support Team,

I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress content that is compressed using the zstd (Zstandard) algorithm.

Previously, I could view web pages or resources compressed with zstd without issue, but now they fail to display correctly (or give errors). I have tested this on multiple websites and different systems, which suggests the change is not specific to one site or machine.

Could you please clarify the following:

Has support for zstd‐compressed content been removed or disabled in the recent Firefox version?

If so, are there plans to restore this support in a future release?

Is there a workaround or configuration setting that allows enabling zstd decompression in the meantime?

Thank you for your attention to this matter. I appreciate your help in ensuring this functionality is restored or clarified.

Best regards, Oleh Boiko Windiws 10, FF 144.0.2

Open 4 120

Forced update when automated updates were not selected

Hi, I noticed that my Firefox version has just been force-updated, on two of my computers, even though I had the automated updates unselected. I also noticed that the new… (read more)

Hi, I noticed that my Firefox version has just been force-updated, on two of my computers, even though I had the automated updates unselected. I also noticed that the new version had added an opt-out option to use "AI" for my tabs which I do not want. There may be other settings that have appeared like this forcing "AI" on me and I am not going to check all of them. I will uninstall Firefox as it is no longer respecting my privacy and autonomy as a user, following the full-blown embrace of "genAI" which goes completely opposite Firefox values such as privacy, ethics, environmental responsibility and respect of their users. I might come back when Firefox goes back to being a privacy and environmentally-friendly browser.

Open 4 202

After the new update, the browser keeps slowing down and crashing

Just what the headline reads, I have had zero problems before but with the new update my browser keeps slowing down and crashing on DuelingBook (a yugioh sim) even though… (read more)

Just what the headline reads, I have had zero problems before but with the new update my browser keeps slowing down and crashing on DuelingBook (a yugioh sim) even though it never did before. I havent tested other sites, but pokemon showdown works still so I wonder what the problem is.

Open 4 72

Chromebook Plus - Lenovo 14 2025 (ARM64) - Streaming video services issue

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910). I can successfully downl… (read more)

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910).

I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64)

But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.

Same with Netflix.

any ideas, thoughts, solutions?  :)

Cheers.

Open 4 237

no access to a site

I get a daily email from this site and suddenly nothing. I try to resolve the issue and your security settings are unintelligible. I have received emails on a daily bas… (read more)

I get a daily email from this site and suddenly nothing. I try to resolve the issue and your security settings are unintelligible. I have received emails on a daily basis for over 2 years, and now nothing.

This is unbelievably frustrating.

thewatchers.news

Open 4 38

Youtube webside is not usable on firefox

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anyth… (read more)

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Open 4 209

Information Your browser is being managed by your organization.

At the top of my settings it says: Information: Your browser is being managed by your organization. What does this mean? It's my personal laptop, I bought it myself and… (read more)

At the top of my settings it says: Information: Your browser is being managed by your organization.

What does this mean? It's my personal laptop, I bought it myself and I don't work for any organization.

Thanks for your help. Nancy

Open 4 269

Since using Windows 11 25H2 I can nolonger install any extension

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used … (read more)

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used in more than one account alternatively.

On a second system, with less security measures, I have no problems.

Open 4 48

Sorry, your browser does not support this feature. Please use a different browser and try again.

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025 … (read more)

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025

Open 4 57

Unload tabs option not showing in version 144

I just updated to the most recent Firefox version and read about the unload feature. Sound great, but when I right click on the tab the menu does not have unload as an op… (read more)

I just updated to the most recent Firefox version and read about the unload feature. Sound great, but when I right click on the tab the menu does not have unload as an option.

Open 4 149

Unable to reset about:config settings to default...

started a new profile, imported bookmarks, the about:config settings won't die. I've deleted the user and prefs.js data etc. but all the dumb changes I made before switch… (read more)

started a new profile, imported bookmarks, the about:config settings won't die. I've deleted the user and prefs.js data etc. but all the dumb changes I made before switching users just make their way back no matter how many new profiles I create. I have standard Firefox, with Nightly and Private versions installed. Win 11 25H2 whatever its called now.. please help.

Open 4 112