Showing questions tagged:

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (read more)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Solved Archived 4 185

access denied to XFINITY.com

I had no problem accessing XFINITY.com until today. Today, I had to change both my username and password with XFINITY.com. Thereafter, the my mozilla/Firefox asked wh… (read more)

I had no problem accessing XFINITY.com until today. Today, I had to change both my username and password with XFINITY.com. Thereafter, the my mozilla/Firefox asked whether I wanted to delete my password and username with XFINITY.com (and it said that my choice cannot be undone). I clicked "yes," since it was showing my OLD username and password (which I wanted to get rid of). Now, however, Firefox will not allow me to access XFINITY.com, and it shows the following: Access Denied You don't have permission to access "http://www.xfinity.com/sitecore/api/learn/neptune/customer/existing/postauth?" on this server.


Therefore, I'm asking for help to restore my access to XFINITY.com using the Firefox browser. (I use Windows-11 and I use a Dell laptop)

Thanks!!!

Solved Archived 4 248

Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (read more)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Solved Archived 4 129

Display corruption at icloud.com

I routinely keep a tab open to view my iCloud account (PC running Windows 10 Pro). Everything has worked just fine in the past. Here are the basics using Edge... -The ho… (read more)

I routinely keep a tab open to view my iCloud account (PC running Windows 10 Pro).

Everything has worked just fine in the past. Here are the basics using Edge... -The home page displays like the first attachment. -Clicking an icon takes me to the calendar page (see the Edge screenshot in the second attachment) -Clicking the word, 'iCloud' (see yellow arrow in second attachment) returns me to the home page.

But now, using Firefox, if I click the calendar icon (or any other) the calendar return link and Calendar page title are superimposed over one another and the return link does not work. -Check out the yellow arrow in the third attachment -If I click the iCloud/Calendar mishmash I get nothing. If I click left arrow or Back I get nothing.

Note that this still works fine with Edge but does not work with Firefox. Please note also that this happens on a different PC running Windows 11 Home. Have tried clearing Firefox cache (no change) but don't know what else to try.

Any ideas?

Solved 4 1 9

Unable to make Purchases on Firefox

Hello. I frequently shop at particular store and have never had a problem. Now, it's off and on. One order will go through with the help of their customer service (doing… (read more)

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

Solved Archived 4 285

lates update crashes the view of pages on my nas

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll b… (read more)

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll back Firefox or recover the earlier version?

Solved Archived 4 210

Issues with Javascript after 136.0.2 update

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads … (read more)

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads page without data, experienced this bug on another website too), can't login to Outlook (it's saying that I need to enable JavaScript, through I didn't change anything and there wasn't such message before).

Solved Archived 4 120

Unable to Access Flickr

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching t… (read more)

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching the error message. I am running with standard firefox protection. I have cleared cache and cookies. I have also added Flickr as an exception to Firefox enhanced privacy tracking. Firefox is up to date (version 134.0.1 (64 bit)). Anyone else having this issue or know the solution?

Solved Archived 4 833

website loads in private window not in regular window

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2dl… (read more)

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons

https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2dl

shows me as automatically logged into the site but will not load the TV listings for me in a normal window.

But if I use the same link in a private window it asks for my user name and password then shows the TV listings and continues to work as it always has.

What could possibly cause this? Has only happened for the last 4 days.

Sue

Solved Archived 4 90

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Solved Archived 4 508

blank screen with Pandora Jewelry ad upper left

Lately , when accessing some sites , I have been getting a blank screen with a video ad for Pandora Jewelry in the upper left corner. It takes over the tab a few seconds … (read more)

Lately , when accessing some sites , I have been getting a blank screen with a video ad for Pandora Jewelry in the upper left corner. It takes over the tab a few seconds after opening the site. Does not seem to affect most sites (yet). Did a virus scan and a Malwarebytes scan. Both came up clean. Cookies and cache were deleted and the system rebooted. No luck. Tried restarting FF without extensions with the same results. The screen does not allow a screen shot.

Anyone else seeing this? Any clues? I am using Windows 11 Pro.

Solved Archived 4 110

Drag and drop not working for validation

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on th… (read more)

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

Solved Archived 4 118

Rendering overflow smush three dots for Google Search

Hello, Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, bu… (read more)

Hello,

Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, but it is visually annoying to me because I prefer Firefox over Chrome. But Chrome works just fine. And please note this is a brand new Windows 11 PC and first install of Firefox. I have reinstalled several times and it doesn't change. Nor does any CSS hack ChatGPT threw at me. Thanks if you can fix it!

Solved Archived 3 154

Firefox Version 145 - Horrible - having many problems trying to log in to websites

Hello all... This is driving me crazy. I have the latest version Firefox 145 installed, however, this morning I discovered that while trying to log in to various banks f… (read more)

Hello all...

This is driving me crazy. I have the latest version Firefox 145 installed, however, this morning I discovered that while trying to log in to various banks for my credit cards, I've been getting "inability to login" messages, or a blank page comes up. Even when I try to change passwords (which I really didn't need to do), I keep getting denied.

I cleared all of my cache, but that does no good whatsoever. This the worst set of bugs with Firefox that I've ever experienced.

Yet, when I use Microsoft Edge to log into all of those sites, there are NO issues whatsoever.

What gives here - what went wrong?

Ben Herrmann Fuquay-Varina, NC

Solved Archived 3 110

Site won't open properly

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't… (read more)

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins

Locked 3 320

Expand list function not working in IMDb after latest update

When browsing on IMDb (see image attached) when I click on the "See All" button just above "Soundtrack" at the bottom of the image nothing happens. This should expand th… (read more)

When browsing on IMDb (see image attached) when I click on the "See All" button just above "Soundtrack" at the bottom of the image nothing happens. This should expand the list above it, in the case an actor's credits. I have NoScript 13.5.2 installed but all scripts are allowed here. I get this on all the IMDb pages.

Solved Archived 3 146

Cannot sign in to Vanguard Mutual Funds after 20 years. Can sign in using EDGE. I have the latest version of Firefox I have some Ghostery stuff.

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Wi… (read more)

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Windows 11.

Anyone encounter the same problem?

Solved Archived 3 202