Showing questions tagged: Show all questions
  • Locked
  • Archived

Firefox Update

Hi James Your reply does not answer my question - "Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025". Th… (read more)

Hi James Your reply does not answer my question - "Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025". Thank you. Also FYI, I indicated that I was continuing to use Firefox V 94.0.1 (64-bit) on Windows 7 Professional. This is because all versions later than 94.0.1 modified settings which had to be reset after an update. This was not necessary up to and including V 94.0.1 Cheers Graham Garden

Asked by grahamgarden 10 months ago

Last reply by James (doing minimal support) 10 months ago

  • Solved
  • Archived

Firefox still not updating in the background like other browsers

I already have "Automatically install updates" and "When Firefox is not running" enabled. But after each Firefox update I still get the "Do you want to allow this app to… (read more)

I already have "Automatically install updates" and "When Firefox is not running" enabled.

But after each Firefox update I still get the "Do you want to allow this app to make changes..." prompt and "Firefox is installing your updates and will start in a few moments" window. These are inconvenient as they require user input and take up time.

I don't get these on all other browsers I use (including Chrome, Edge, Safari, Firefox, Opera, Vivaldi, Brave), which all update in the background seamlessly.

Is there a way to prevent these in Firefox and just have Firefox update seamlessly in the background like other browsers?

Asked by Connor 8 months ago

Answered by Connor 7 months ago

  • Locked

Firefox ESR 115.23.0

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - ca… (read more)

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - can you disable reCAPTCHA when logging in to this site?

Asked by anedy 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Locked
  • Archived

screen shots of explorer problems

I've made several screen shots. first one is of file explorer with current data (document is "ambulance- x" i wanted to attach second one is of file explorer with … (read more)

I've made several screen shots.

first one is of file explorer with current data (document is "ambulance- x" i wanted to attach second one is of file explorer with incorrect data when I clicked 'attach' to get document third one is of actual display of message screen online that i used to send message. Thanks Perry [email address removed]

Asked by frogbadhairday 11 months ago

Last reply by cor-el 11 months ago

  • Solved

How to remove chatgpt

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm usi… (read more)

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm using the latest version of firefox on a Macbook Pro. Any ideas welcome. Charlie

Asked by Charlie 2 months ago

Answered by Paul 2 months ago

  • Locked
  • Archived

ESR Not updating Automatically in the background

We are in an enterprise environment and for years we have had disabled automatic updates. Firefox ESR 128.2.0 has been deployed with defaults and these settings have bee… (read more)

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

Asked by Bryan LaValley 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

ESR Not updating Automatically in the background

We are in an enterprise environment and for years we have had disabled automatic updates. Firefox ESR 128.2.0 has been deployed with defaults and these settings have bee… (read more)

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

Asked by Bryan LaValley 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

explorer problems

Locking this thread, please continue here: [/questions/1473684] Thanks for the information. I can insert a document into a regular email with no problem. I will try to se… (read more)

Locking this thread, please continue here: [/questions/1473684]
Thanks for the information. I can insert a document into a regular email with no problem. I will try to set up a screen shot to send. As I explained before the problem is that when i go out to the web page and try to insert a document i just created for a doctor the file explorer data is incorrect. Then i click on button to get file explorer with current data that would show my new document, it displays "filefox symbol with note 'file upload' " . At the time I'm using doctors web site 'Epic MyChart' and file explorer displays some old data. Is there a way to send you the screen shot without filling this form out each time? Thanks Perry

Asked by frogbadhairday 11 months ago

Last reply by markwarner22 11 months ago

  • Solved
  • Archived

Recover user data missing after Firefox update

In the last update of Firefox, today, the updated firefox opened without some bookmarks that I had open in the last session and that I don't want to lose. I tried the rec… (read more)

In the last update of Firefox, today, the updated firefox opened without some bookmarks that I had open in the last session and that I don't want to lose. I tried the recovery following your help (Recover user data missing after Firefox update) but without success. How can I recover lost bokmars? Note: This situation has happened more times and if I can't recover the bookmarks, I will have to give up Firefox, which I have been using for many years and stop recommending it.

Joao Duarte

Asked by JVD 11 months ago

Answered by cor-el 11 months ago

  • Solved
  • Archived

Lock screen / screensaver

Having just used Windows Update (on Windows 10), the screensaver lock screen comes on with my chosen picture AND four large buttons for weather etc. I didn't ask for the … (read more)

Having just used Windows Update (on Windows 10), the screensaver lock screen comes on with my chosen picture AND four large buttons for weather etc. I didn't ask for the buttons, and don't want them. Is this a Firefox issue, or maybe a Windows issue? Do you know how I can stop them coming on please? (Firefox v. 132.0.2 current)

Asked by MikeF 11 months ago

Answered by Paul 11 months ago

  • Solved
  • Archived

Latest update completely messed up my toolbar (Developer Edition)

Latest update, 4. oct. Using Firefox Developer Edition. Closed the browser window for the day, and then on opening again it had updated, my entire toolbar, and also icon… (read more)

Latest update, 4. oct. Using Firefox Developer Edition. Closed the browser window for the day, and then on opening again it had updated, my entire toolbar, and also icons where the tabs are, are just gone - including the "+" icon for creating a new tab, along with the bookmarks bar having vanished. Picture added below.

It seems like the bookmarks bar is still there, you just can visibly see any bookmarks. Tried adding a new bookmark, but nothing appeared.

How can I fix this?

Asked by waste 1 year ago

Answered by waste 1 year ago

  • Solved
  • Archived

Almost everything in software disappeared on update

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or en… (read more)

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or enter address" box, and in the upper right hand corner the words "private browsing" with the purple circle and eye eyeglasses icon. That's all. I have tried looking at my profile. It seems to still be there. This seems to be a problem with the Firefox software itself. I have re-downloaded the software three times, the last time I uninstalled Firefox from my laptop and totally reinstalled. Every time I get the same results. This almost blank screen. Let me be clear. There is no purple background, there is no Firefox icon, there are no tabs, there is no customized menu bar, there is no search box in the middle of the screen. I'm working on a Windows 10 laptop 64 bit. Please don't tell me to upgrade the Windows 11, the laptop won't take Windows 11. I get the same window whether I open the regular fire fox or the private browsing Firefox.

Asked by Jane 11 months ago

Answered by Jane 11 months ago

  • Solved

how to save telephone permissions for G Voice page https://voice.google.com/u/0/calls

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone ha… (read more)

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone has trouble s too. So, how do we make stick telephone permissions for, say: G Voice page https://voice.google.com/u/0/calls now? Thank you

Asked by WDHC 5 months ago

Answered by WDHC 5 months ago

  • Solved

Mozilla VPN

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail. … (read more)

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

Asked by stockster23 4 months ago

Answered by Denys 4 months ago