Showing questions tagged:

all add-ons disabled

Hi, suddenly, all of add-ons have been disabled. It is say that is an security problems,..., but all of them?? suddenly?? can you please provide some support/help? I att… (read more)

Hi,

suddenly, all of add-ons have been disabled.

It is say that is an security problems,..., but all of them?? suddenly??

can you please provide some support/help?

I attach screenshoot with release and evidences disabled.

Tks

Solved Archived 4 90

how do I remove the tineye context menu entry

Right clicking a pic on the web has a CONTEXT MENU entry of "Search Image on Tineye" How do I remove this entry? There are actually many context entries in Firefox I wo… (read more)

Right clicking a pic on the web has a CONTEXT MENU entry of "Search Image on Tineye"

How do I remove this entry?

There are actually many context entries in Firefox I would like to remove. Is there a general way to do so?

Solved 3 40

Renaming an extension

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change th… (read more)

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change the name in the manifest:

 "name": "eBird reviewer utilities",
 "version": "1.3.46",

to

 "name": "eBird reviewer assistant",
 "version": "1.3.47",

(This was sufficient for Chrome.)

Firefox on my Windows 11 laptop processed this exactly as I expected, picking up the new version and new name. However, Firefox on my Windows 11 desktop does not recognize that there is an update, it only says no updates available. Likewise, Firefox on my Android phone has not picked up the update.

I noticed that the name on the product page was still the old one, so I tried renaming it there, and bumping to version to 1.3.47.1. On the Developer Hub, the extension is correctly listed with the new name and version (see attached screenshot)

However, my desktop running at 1.3.46 still says "No updates found". (See second attached screenshot)

So my first question is, is the confusion related to the attempted name change? And secondly, regardless of the reason, how do get the update recognized?

Solved Archived 3 140

Extension on Tool Bar?

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in. … (read more)

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in.

Solved Archived 3 170

Easy Screenshot stopped working properly

I have been using Easy Screenshot for years. Today I tried taking a screenshot and it opened a huge copy of the rectangular image I wanted to save in a new tab. Then th… (read more)

I have been using Easy Screenshot for years. Today I tried taking a screenshot and it opened a huge copy of the rectangular image I wanted to save in a new tab. Then there was no visible way to save the image. I used to get the option to save the image file in the same tab as the image I wanted to save. Took a screenshot and saved in Paint to show the contents of the Firefox window that image is huge and should have been 4 inches wide at most. Also the lack of how to save the image.

I'm wondering if this a because of the latest update. Firefox 147.0.1 X64 desktop WIN10 22h2 with ESU

When I tried reporting the problem on the add-on page the website it tried to connect to was not working so asking here for help.

https://mozilla.com.cn/addon/325-easyscreenshot/

Solved Archived 3 402

I've been waiting for three days to activate my addons

hello dear Please can you review my addons (extensions) for three days to activate my eyes, but no epidemics https://addons.mozilla.org/en-US/developers/addon/js-deep-scr… (read more)

hello dear Please can you review my addons (extensions) for three days to activate my eyes, but no epidemics

https://addons.mozilla.org/en-US/developers/addon/js-deep-scraper-pro/

Solved 3 30

why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (read more)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

Locked Archived 3 250

For the extension "tree style tab" I am unable to nest tabs.

bold text Using a Mac Monterey 12.7.6 and uptodate firefox. Trying to use "tree style tabs". I'm trying to drag and drop a tab named "CHILD" to a tab named "PARENT". Inst… (read more)

bold text

Using a Mac Monterey 12.7.6 and uptodate firefox.

Trying to use "tree style tabs". I'm trying to drag and drop a tab named "CHILD" to a tab named "PARENT". Instead of appearing in the tab PARENT the CHILD tab disappears and its content is added to the PARENT tab.

I would prefer the child tab to nest within the parent tab.

Thank you!

Solved 3 70

Word finder toolbar

How to delete the word finder toolbar at the bottom of the browser? I tried to change the wallpaper but instead found different color settings for the browser. I selected… (read more)

How to delete the word finder toolbar at the bottom of the browser?

I tried to change the wallpaper but instead found different color settings for the browser. I selected one, but nothing changed, except now I have this word finder toolbar so anytime I type something it pops up and I have to reset focus every time from it back to my computer page. This basically makes my computer unusable.

Solved 3 121

Roboform extension has broken

The Roboform extension does not work :-( This has been going on for 2-3 months now.... It keeps telling me the extension is installed (which it is) but not enabled (whi… (read more)

The Roboform extension does not work :-( This has been going on for 2-3 months now.... It keeps telling me the extension is installed (which it is) but not enabled (which it IS) Thank you

David Berry [email removed]@gmail.com

Solved 3 51

Addons All Disappeared and Quit Working

Turned on laptop this morning after arriving at work -- Addon icons gone and Addons not functioning. Why was this fault in 152.0.5 not disclosed before committing to upg… (read more)

Turned on laptop this morning after arriving at work -- Addon icons gone and Addons not functioning. Why was this fault in 152.0.5 not disclosed before committing to upgrading the the browsers I support for distance consultants ? Click the Manage Extensions icon and there are no "gears" to click to "Pin to toolbar". This is terrible. I have a half hour until those folks arrive at work in Lost Angeles. Wow. I want to revert to a previous version. Where do I get them ? I am a DBA and NOT support for unstable browsers. FF consistently causing me time and money but "befehl ist befehl" and it is the browser we are ordered to use. I believe management has conflated Free and Functional/useful when selecting our S/W tools.

Locked 3 30

How do I escalate the presence of a malicious extension for removal from the store?

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a com… (read more)

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a command and control server located in China.

Despite [Firefox user reports](https://www.reddit.com/r/firefox/comments/1pl0u6m/malicious_addon_does_not_get_taken_down/), the extension remains available on the Mozilla addon store.

A [rastersec.com contributor explains](https://www.rastersec.com/blog/coupongogo-cryptostealer),

>\[Coupongogo\] operates as a remote-controlled time bomb, utilizing a dynamic configuration system to evade detection, hijack all search and browsing traffic, and wait for a server command to activate its dormant theft capabilities targeting major cryptocurrency exchanges.

Given the lack of success at securing the privacy and security of users by using the standard addon reporting tool, how can I escalate this matter to a responsible Mozilla party for triage?

Solved Archived 3 161

Addons not work anymore in old FF versions

Some quite strange questions, which I'm not sure to which category it belongs to, While I use last FF on my main machine, I have another machine that still use firefox 56… (read more)

Some quite strange questions, which I'm not sure to which category it belongs to, While I use last FF on my main machine, I have another machine that still use firefox 56.0.2 since I like some of the addons there that never been remade/updated to newer FF versions,

It worked fine for years but suddenly all of the addons are disabled no matter what I've tried to do, Using backup, reinstall, about:config and setting xpinstall.signatures.required to false, you name it,

I was wondering if Mozilla pulled the plug on something or if some fixed date for things to expired has arrvied, As well as if there's a way to fix it in the settings/other means?

Some people said that Dev or Nighty edition can actually turn the xpinstall signatures to false while normal FF might have the option but won't actually do it, The problem is that I have no cluse which of their versions is equal to good old 56.0.2, Can anyone tell me?

Thx

Solved Archived 3 111

Missing extension

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this… (read more)

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this is version 5.23.13 updated 16/10/24. On visiting the add-on and extension site today there is only a legacy version 4.33 updated 2y ago which clearly no longer works. Where has it gone. Clearly I am going to ask the same question of Nord, but I hope you can help.

Solved Archived 3 252

add adobe as an extension?

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyon… (read more)

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyone help walk me through this process

Locked Archived 3 261

A language dictionary is added to add-ons but is not used in spellchecking

I am trying to get Russian language spellchecked. I went to this url: https://addons.mozilla.org/en-GB/firefox/addon/russian-ru-language-pack/, installed the pack. Re-ope… (read more)

I am trying to get Russian language spellchecked.

I went to this url: https://addons.mozilla.org/en-GB/firefox/addon/russian-ru-language-pack/, installed the pack. Re-opened the browser. But nothing seemed to changed.

I use English locale.

Version 152.0.1 Build ID 20260617213557 Update Channel release User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:152.0) Gecko/20100101 Firefox/152.0 OS Darwin 25.5.0 Darwin Kernel Version 25.5.0: Mon Apr 27 20:38:00 PDT 2026; root:xnu-12377.121.6~2/RELEASE_ARM64_T8103

Solved 3 30

All older add-ons can't install because they are corrupt?

I'm using Firefox v126. I'm searching through the add-ons trying to find a few that I like and most don't work with my older version of Firefox. So I click into the versi… (read more)

I'm using Firefox v126. I'm searching through the add-ons trying to find a few that I like and most don't work with my older version of Firefox. So I click into the version history of the add-on and find an older version of the add-on that will work with the version of Firefox I am running. Except... I click it and I get:

"The add-on downloaded from this site could not be installed because it appears to be corrupt."

say what? ok maybe a fluke, so I click on through, older version, older version, still old version. All give me the same error. Okay, maybe its just the add-on, no, its literally any older version of any add-on.

No way all those versions of add-ons are "corrupt." I can download the .xpi, rename to .zip and view the contents. Anyone run into this particular problem before and if so, how did you fix it? I'm keen to keep v126 of Firefox and would like to use the add-ons that I like to work with it.

Solved 3 60

Firefox Root Certificate Expiration related issue w/ legacy add-ons & single website access

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2. Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reasons. … (read more)

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2.

    • Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reasons. Thanks for understanding.**

First, all of a sudden all my legacy add-ons were disabled. Most of them ensure FF looks like it did ages ago, which is what I'm used to, and need, to function properly myself. They overall are no longer maintained or downloadable, hence the need to stay on lower browser versions as well.

Managed to fix that.

Then, last Fri, my webmail provider missed updating their security certificate. They seemingly later do, but I am left unable to access their website from FF on both machines, and Chrome on the XP. Disaster.

The error messages I get are, in FF:

[www.netaddress.com] uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Error code: <a id="errorCode" title="SEC\\\\\\\\\\\\\\\_ERROR\\\\\\\\\\\\\\\_UNKNOWN\\\\\\\\\\\\\\\_ISSUER">SEC\_ERROR\_UNKNOWN\_ISSUER</a>

and in Chrome:

classic.netaddress.com normally uses encryption to protect your information. When Google Chrome tried to connect to classic.netaddress.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be classic.netaddress.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

You cannot visit [classic.netaddress.com] right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.

When running a SSL server test on their certificate it turned back: Chain issues Incorrect order, Contains anchor

No idea if that's relevant.

I tried just abt everything I was handed, could think of, or googled. Adding an exception included. Nothing works. Logically, the error should be on their end (w/ their old certificate, it all worked fine, now it doesn't), but somehow I keep being directed to that your root certificate having expired is the culprit.

Earlier today, I took the plunge and updated FF to 72.0.2 on the Win7 machine. (My webmail doesn't have full functionality on Chrome, so I was still very hampered in that regard there.) Now I can access the webmail -- but all my add-ons AGAIN are disabled. And what I did before to make the work does now NOT work anymore.

Can someone pls take me out of my misery? My whole existence is falling apart. I am already on 75 % (invisible) disability. Nothing works, least of all I. I am days behind on an already massively overburdened schedule. Not everyone can handle constant updates and their user interface being changed all the time. Some ppl are dependent on things looking and acting the exact same.

I'd like my add-ons back functional on the Win7 machine, and my webmail back -- INCLUDING the add-ons remaining functional, on the WinXP. Thank you.

Solved Archived 3 112