Showing questions tagged:

disable AI in search mode

Hello, I have disabled AI according to the instructions given by Mozilla, under settings and AI controls. When I search, I still get the first result as an AI generated r… (read more)

Hello,

I have disabled AI according to the instructions given by Mozilla, under settings and AI controls. When I search, I still get the first result as an AI generated result. I want to disable that. I don't need AI's help to understand what I am looking for. I want an old school search without AI.

Is this possible? If not, could you please make it possible?

Thanks.

Open 7 167

Passwords going missing from PC and not syncing back from android phone

I sent another help request on this subject but that too seems to have gone AWOL so I am trying again. My passwords are being randomly wiped from my PC yet again but thi… (read more)

I sent another help request on this subject but that too seems to have gone AWOL so I am trying again.

My passwords are being randomly wiped from my PC yet again but this time, although they are still on my Google Pixel 7 phone, Sync is not working for passwords. Strangely however, tabs are being synced.

I have tried every suggestion that I have found but syncing is just not happening.

To re-cap:- Passwords are not being synced from phone to PC Tabs are being synced between phone and PC.

Any suggestions?

Moderator note: This question has been edited to add a link to the previous question.

Open 7 119

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life. … (read more)

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

Solved 7 82

How do I override Mozilla extension. disabling?

Mozilla has disabled the 1Password extension. I've used this version of 1Password extension for years without issue so do not share Mozilla concerns. How do I override … (read more)

Mozilla has disabled the 1Password extension. I've used this version of 1Password extension for years without issue so do not share Mozilla concerns. How do I override the disabling to continue using 1Password as the risk is acceptable to me? It is more important to me to be able to use 1Passsword than Mozilla, so I'll switch to another browser if Mozilla won't let me make my own risk determination.

Open 7 63

iframe not displaying with FF148 (ManageEngine ServiceDesk plus)

Hello We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed. The body of a request where we type details of a case or insert… (read more)

Hello

We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed.

The body of a request where we type details of a case or insert images now will not display anything. The data fields are fine, it is just the description box which appears to be iframe. Other browsers still work, but we prefer FF.

Thanks in advance - Terry

Open 6 84

How do you or I fix a 503 error that's only in Firefox?

No accurate topic in the ddlb, so picked this. I've bought from an ecommerce site for years, using FF as my browser. Suddenly, over the last couple of weeks, I can't get … (read more)

No accurate topic in the ddlb, so picked this.

I've bought from an ecommerce site for years, using FF as my browser. Suddenly, over the last couple of weeks, I can't get to, receiving a 503 error message.

I can still get to the site on Edge, but I don't wish to use it or Chrome for ecommerce. Either they or you broke something. What needs to be done?

Open 6 36

pinned tabs deleted when powering down pc

I had about 15 pinned tabs - unloaded - that I was saving for a research project. I shut my PC down and when powered up for the next session - all the pinned tabs were go… (read more)

I had about 15 pinned tabs - unloaded - that I was saving for a research project. I shut my PC down and when powered up for the next session - all the pinned tabs were gone. I never thought to record the tabs via screen shot or something.

Is this normal - what are the limits of pinned tabs ? Do they expire in a day ? When the PC powers down ? When Firefox updates ?

Exactly what are the limits or boundaries for pinned tabs ?

Open 6 82

I need to disable the "command I" keystroke

I need to disable the "command I" keystroke because it is causing alot of problems when I hit it. I am on a Mac and use a Protooarc EK01+ keyboard, This keyboard has a "s… (read more)

I need to disable the "command I" keystroke because it is causing alot of problems when I hit it. I am on a Mac and use a Protooarc EK01+ keyboard, This keyboard has a "settings" key and when I peess it by accident, it dislays the Ihfo dialog screen (and erases what I've already typed. Can you help me, please?

Firefox 148.0.2

Open 6 71

Firefox has gone berserk. If I can't get some help, I have to get a new browser.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have … (read more)

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

Open 6 98

meet.google.com crashes webcam

OS: Windows 11 25H2 (26200.8037) Browser: Firefox 148.0.2 Camera: Logitech C925e When I go to a meeting on meet.google.com, Google Meet says "Camera is starting". My … (read more)

  • OS: Windows 11 25H2 (26200.8037)
  • Browser: Firefox 148.0.2
  • Camera: Logitech C925e

When I go to a meeting on meet.google.com, Google Meet says "Camera is starting". My camera light flashes and then stays on. However, Google Meet is unable to connect to the camera.

Upon closing the tab, the camera light stays on and the camera is unresponsive to all apps. The camera must be unplugged and plugged back in to work again.

The issue does not exist when I go to webcammictest.com in Firefox or in other desktop apps. The camera works correctly on meet.google.com when I use Chrome.

I have tried removing camera and microphone permissions to meet.google.com and re-granting them. I have tried deleting all meet.google.com cookies and storage.

Open 6 164

Unable to reply to forums windows 10 since installing Firefox 148

Hi, Since installing the latest FF update (148) a few days ago, I have trouble replying to any topic on this site: https://www.4x4community.co.za/forum/. Prior to this u… (read more)

Hi,

Since installing the latest FF update (148) a few days ago, I have trouble replying to any topic on this site: https://www.4x4community.co.za/forum/. Prior to this update, there was no problem in replying or posting to the forum.

I do not have this problem on any of the other forums of which I am a member, only this one. I can log in and read posts with no problem, but I cannot reply to any post. I am also unable to start a new post on this particular forum (of which I am a Moderator). There is no flashing cursor when I wish to post, and I also cannot 'copy & paste' a reply either.

I have disabled Malware Bytes, Dark Reader and AdBlock plug-ins, this makes no difference.

If, however, I run FF in the "Troubleshoot" mode, I am able to to post replies to this forum. I have reinstalled FF v148 twice, the issue remains.

Testing the same forum with Opera browser I can access and reply to the forum above, even though with Opera I use the same plug-ins mentioned above turned on. It appears to thus be a FF permissions issue. I have cleared my Cookies and cache but this did not help.

Do you have any other suggestions? I am a FF user from day 1 all those years ago and have no desire to change to another browser.

Regards, Eric

Solved 6 128

This new profile choice is annoying and athe icons are upsetting blobs. Can any of this be changed?

Just this week I found it was impossible to get to firefox browsing until I chose an upsetting blob as my profile. Is there anyway to skip this step or at least to chang… (read more)

Just this week I found it was impossible to get to firefox browsing until I chose an upsetting blob as my profile. Is there anyway to skip this step or at least to change that blob to something that makes a more pleasant experience?

Solved 6 116

Firefox 148.0b2 (64-Bit) Disable search function in address field

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've … (read more)

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've had all the settings I found in the forums configured correctly for over five years, and they haven't changed. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Despite this, the search still occurs in the address bar. Now I'm back to the awful search in the address bar. How can I fix this? Please fix this bug as soon as possible.

Original: Set der Version 148.0b2 (64-Bit) ist es wieder nicht möglich die Suche im neuen Tap, im Suchfenster einzugeben, sonder es wird wieder im Adressfeld gesucht. Ich habe alle Einstellungen, die ich in den Foren gefunden habe schon über 5 Jahre so eingestelle, sie sind auch nicht geändert. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Trotzdem wird die Suche im Adressfeld geführt.

Jetzt geht es aber wieder mit der Schrecklichen suchen in der Adresszeile los. Wie kann ich dies ändern? Bitte diesen Fehler (Bug) schnellst möglich beheben.

Solved 6 1 235

Question and suggestions about split-screen

(RU)Вопрос и предложения Здрасьте дорогие разработчики у вас есть функция, split-screen. Это круто! сделайте, пожалуйста, чтобы это могло включаться через контекстное мен… (read more)

(RU)Вопрос и предложения

Здрасьте дорогие разработчики

у вас есть функция, split-screen. Это круто! сделайте, пожалуйста, чтобы это могло включаться через контекстное меню(правая кнопка мышки), чтобы я навел мышку на ссылку и в контекстной меню выбрал этот пункт. чтобы я не через вкладки это делал, а через контекстное меню.

(EN) Questions and suggestions

Hello, dear developers.

You have a split-screen feature. That's awesome! Please make it accessible through the context menu (right-click), so I can hover over a link and select it from the context menu. So I can do it through the context menu instead of through tabs.

Solved 6 125

Firefox keeps crashing

I get the message: We're Sorry Firfox had a problem and crashed. We'll try to restore your tabs and windows. To help us diagnose and fix this problem, you can send us a… (read more)

I get the message: We're Sorry Firfox had a problem and crashed. We'll try to restore your tabs and windows. To help us diagnose and fix this problem, you can send us a crash report. I sent the crash report multiple times.

I added a screenshot of my MacBook Air info.

The details are: AvailablePhysicalMemory: 1700704256 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20260216153405 CrashTime: 1773448580 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1772203700 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 75 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1773448580 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(NS_ERROR_OMNIJAR_OR_DIR_MISSING) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 248750080 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 15923 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1773448579 SubmittedFrom: Client Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.104864563 Vendor: Mozilla Version: 148.0 This report also contains technical information about the state of the application when it crashed.

Moderator note: This question has been edited to fill the Firefox version field (based on the info submitted).

Open 6 106

Upon sign-in to Hotmail, Firefox reports "you have tried to sign in too many times with wrong password", which is not true, and password works with chrome.

I have had this problem in the past, but now its back again. At first I just reset my password every time, then I set up the password to be auto-filled. I have had no sig… (read more)

I have had this problem in the past, but now its back again. At first I just reset my password every time, then I set up the password to be auto-filled. I have had no sign-in failures for months. At one point i did figure out how to check my sign in history to see the failed attempts, and there were none. That was a long time ago, and I have since forgotten how to check this. The problem does seem to be with firefox as it does not happen with chrome.

Open 5 51

Last session does not open even when doing it manually in History

Hello and good afternoon. I have a problem with my last session as it doesn't appear, even when I try to do it manually in Settings-History-Import and backup-Restore, it … (read more)

Hello and good afternoon. I have a problem with my last session as it doesn't appear, even when I try to do it manually in Settings-History-Import and backup-Restore, it shows me some options of different dates with all my last browser history, but none of them works, it simply doesn't open any of the web pages. I don't have any other profile, and I already tried the troubleshooting too I Hope you can help me. Thanks in advance

Solved 5 69

How can I remove unwanted and unneeded AI input on my Firefox installation?

I want to disable AI on Firefox. I noted a response to another request, that in the first quarter of 2026 something will/may be introduced to allow users to choose not to… (read more)

I want to disable AI on Firefox. I noted a response to another request, that in the first quarter of 2026 something will/may be introduced to allow users to choose not to have an AI input on their Firefox. When will this be available?

I can see why AI summaries on Google searches can sometimes be useful. But I don't have any need for AI-related things on my browser and certainly don't want to contribute to AI's impact on resources etc.

It should be a simple yes/no choice. If it's too complicated to provide a yes/no choice that itself is a very strong indication that there's good reason for needing that choice. What is happening, and when?

Solved 5 112

Google Pop-UP Will Not Stop Appearing

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the … (read more)

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the upper right screen it's very annoying and I don't or use or trust Google at all. I've searched through all settings my search engine is DDgo I see no way of eliminating google pop-up. Why I'm I receiving this and how do I get rid of of it ASAP?

Thanks, ---Dave

Open 5 125

How can I log in to Firefox on another device?

I have a Mozilla account. On one laptop, I am logged in automatically when I open Firefox, and can access bookmarks and saved logins. The same is true on my Android phone… (read more)

I have a Mozilla account. On one laptop, I am logged in automatically when I open Firefox, and can access bookmarks and saved logins. The same is true on my Android phone. But I have a second laptop on which Firefox will not recognize my login credentials. I can log in to Mozilla Support, Monitor, etc., but not the browser itself. When I open Firefox, the login dialog pops up, but when I enter the password, it isn't recognized.

Open 5 82