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Browser header (address bar & toolbar) & window header disappear after watching video in full-screen mode

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole contr… (read more)

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole control interface area (address bar, menu bar, window header) disappears. This only affects the window that played the video, & although the other tabs areyet available through [Ctrl]+<hotkey>, all tabs in the wind lack the window/browser control interface. Firefox returns to normal after a re-opening of the browser. This disappearance does not resolve by just pressing the [Alt] key or by moving the mouse cursor to the top of the screen or by pressing [f] or [F11] to toggle full screen/normal. [F4], [Alt]+D, [Ctrl]+L, & [F6] are of no effect as URL input becomes unavailable (including no known access to "about:" features. [F12] does what it normally does (show webpage source code/elements). [F7] triggers caret browsing prompt. I did not bother with [F1], but all unmentioned F-keys were of no effect when pressed without combining with other keys. Perhaps it's a Win7 64-Bit issue, but I hope that you have a FireFox answer. Thanks in advance.

Asked by Strength_n_Character 20 minutes ago

Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (read more)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

Asked by gumby_dammit223 5 hours ago

Last reply by FredMcD 3 hours ago

Forcing every video on a page to show tools

I am writing second time because something bugged and 10 mins of my text is gone... Is there a way to stop video on page faster than rmb on every video and then controls … (read more)

I am writing second time because something bugged and 10 mins of my text is gone...

Is there a way to stop video on page faster than rmb on every video and then controls and then when play/pause button is visible with other info like video lenght lmb on video to pause it? Like forcing browser to show video controls like this on every video on a page would be really nice because i often show controls to check how long video will be. Shouldn't it be like on youtube where you can see video controls just by moving your mouse over it and it auto dissaper after you stop moving it? Also there is really annoying bug or something, sometimes videos won't auto pause when i scroll down, and on pages with infinite stuff like 9gag it is really troublesome, you have to rmb then controls then lmb to stop it. Prevent videos from auto playing setting isn't working at all.

Asked by DoneDonedone 1 day ago

Last reply by jscher2000 9 hours ago

Passwords from version 80 not showing in 81... help!

Hi and thank you for your help, I've just moved from firefox 80 to 81 and none of my passwords are showing and I'm desparate to login.. how to I bring them all up in fire… (read more)

Hi and thank you for your help,

I've just moved from firefox 80 to 81 and none of my passwords are showing and I'm desparate to login.. how to I bring them all up in firefox 81. There's 50 to 100 passwords i'm desparate for in firefox lock and a third pary password app that has also dissapeard.. in fact all apps are gone. It's like a clean firefox install from scratch, help, i need all the old functions back!

Thank you, Dan.

Asked by danieljohnscott 19 hours ago

browser using facebook

On late Monday this week, my Facebook pages were drastically altered by Facebook, later in the day. Earlier that day and ever since I have used Firefox as my browser, the… (read more)

On late Monday this week, my Facebook pages were drastically altered by Facebook, later in the day. Earlier that day and ever since I have used Firefox as my browser, there were never any problems. I received a notice from Facebook, after I signed in again later in the evening that Facebook, that my browser is no longer supported by Facebook, so my pages were changed , "to offer a better experience " when using Facebook.. The pages are now narrowed, that I cannot read the entire comments anymore. I know that Firefox is indeed is a browser that is accepted by Facebook, so this is puzzling why this change was suddenly made. I have the browser updated with the latest update. I cleared my cache, as Facebook mentioned in the FAQ's, but it still is the same. Is there something I can do on my end to resolve this issue on my end? Facebook does not offer any help for specific questions, other than FAQ's. Thank you.

Asked by jimt1 1 day ago

Last reply by Wesley Branton 1 day ago

Can I have a double row of add-on icons, instead of an overflow?

Hello, I can't order the add-on icons on the toolbar. 1) I have more add-ons than I can fit on the toolbar, and 2) the overflow menu does not display all the icons for a… (read more)

Hello,

I can't order the add-on icons on the toolbar.

1) I have more add-ons than I can fit on the toolbar, and 2) the overflow menu does not display all the icons for all the add-ons that I have installed.

So, in the toolbar customization menu, I can not place the icons where I want them on the toolbar because I can't drag them there when they are not shown. See the picture I took of the screen. The first picture shows the customization menu. The overflow menu is visible, but does not show all the icons that should be there (see the second picture). The second picture from the normal screen (not the toolbar customization screen) and shows the all the icons of all the add-ons I have installed that appear when I click on "More tools" in the top right hand part of the screen. Part of the icons is on the toolbar, part is in the overflow menu.

So, the problem is that I can't re-order the icons by dragging them from the overflow menu to the place on the toolbar where I would like them to be (e.g. to group related add-ons).

Is this an error made by me or an error in the program.

If possible, I would like to have all my icons visible, not partially hidden away in the overflow menu. Is it possible to have two or more rows of icons visible?

Please, help. Thank you.

Asked by djinni111 1 day ago

Redirection does not work?

For example, lets say i try to login into https://forum.paradoxplaza.com/forum/ . When i enter my login/password it shows me a blank page and then nothing afterwards. Thi… (read more)

For example, lets say i try to login into https://forum.paradoxplaza.com/forum/ . When i enter my login/password it shows me a blank page and then nothing afterwards. This happens to me on quite a lot of sites, like https://www.gosuslugi.ru/ for example, which does the same thing, for payments on some delivery sites (like https://www.delivery-club.ru/spb) and such. It does not happen in other browsers, like IE for example.

Asked by JediMage 1 day ago

Last reply by cor-el 1 day ago

Attachments

About four or five days ago my computer will not let me use Firefox to send attachments. Instead, the only way I can send attachments now is via "Microsoft office client … (read more)

About four or five days ago my computer will not let me use Firefox to send attachments. Instead, the only way I can send attachments now is via "Microsoft office client virtualization handler" - whatever that is. Is this legit? Did you authorize this? Thanks - Gary Carter - Port Orford Oregon

Asked by gcarter123 1 day ago

for several months now firefox completely stops working when there is an update waiting

it will literally stop working, no refresh, no navigation, sites fail to load properly sometimes all controls in the ui refuse to respond at all. The fix is always to shu… (read more)

it will literally stop working, no refresh, no navigation, sites fail to load properly sometimes all controls in the ui refuse to respond at all. The fix is always to shut down firefox, then on restart the new update installs and everything is fine. I find this as unacceptable as win 10 deciding it wants to reboot while you're working. This problem seems really intentional on mozilla's part and I the user should determine when I am done using the browser and ready to install an update, not the browser itself.

Asked by swagnyc 2 days ago

Last reply by FredMcD 2 days ago

Print issues since new update to 82.0 64 bit windows 7 pro

Just updated to 82.0 and all of a sudden I am unable to print legal size. All settings, including both Windows and Firefox shows legal paper size. Firefox prints in lette… (read more)

Just updated to 82.0 and all of a sudden I am unable to print legal size. All settings, including both Windows and Firefox shows legal paper size. Firefox prints in letter size only. All other apps/programs print in legal size. Any thoughts on this. Only started this morning after the update. Checked on another computer with Firefox prior to update and it prints legal, then updated that computer's Firefox to 82.0 on windows 10 pro and same issue. Thank you

Asked by billsjohansen 2 days ago

Last reply by Jonathan Watt 2 days ago

firefox add on said my bookmarks would be saved. Theyve now disappeared. I want to go back to my original settings. How can I remove the firefox update and go back to my original settings. (My computer did not work any faster). Thankyou Philip Perry

Hello. Two days ago i recieved an option from Firefox to click on to get firefox add on/update in order to speed up my computer. It said my bookmarks would be saved. Howe… (read more)

Hello. Two days ago i recieved an option from Firefox to click on to get firefox add on/update in order to speed up my computer. It said my bookmarks would be saved. However they have now disappeared. I wanted to delete the firefox update so I tried System Restore to go back to my original settings. However this did not work and I am still without my bookmarks. How can I remove the firefox update and go back to my original settings. (My computer did not work any faster). Thankyou Philip Perry

Asked by philipgperry 2 days ago

Last reply by jscher2000 2 days ago

loading Top Site

One of Opera's best features (for me) is Speed Dial , which is roughly similar to Top Sites ... I use it a lot - how do I import Speed Dial entries into Top Site? Thanks… (read more)

One of Opera's best features (for me) is Speed Dial , which is roughly similar to Top Sites ... I use it a lot - how do I import Speed Dial entries into Top Site? Thanks

Asked by Manfreddy 2 days ago

Why doesn't "Delete cookies when Firefox is closed" also delete the Cache?

Firefox's Clear Data control allows you to clear both Cookies AND the Cache. This makes perfect sense, since both of these things can be used to identify/track people. Bu… (read more)

Firefox's Clear Data control allows you to clear both Cookies AND the Cache. This makes perfect sense, since both of these things can be used to identify/track people.

But from what I can tell, if you enable the option Delete cookies and site data when Firefox is closed, this doesn't clear the Cache, only Cookies?

In fact, the only way to clear the Cache at restart is to dig deep into the Clear history when Firefox closes settings, which few people would know to look in.

So, correct me if I'm wrong here, but isn't this giving users a false sense of security? They think all the Cookies will be deleted when they open Firefox, but actually the Cache is still there, allowing them to be easily identified?

Personally, I'm less concerned about cookies because they are opt-in (here in the UK). But as for being tracked via the cache, we have no say in that, so that's what I'm more concerned about.

Asked by MartyJames 2 days ago

Last reply by cor-el 2 days ago

my microphone does not work for you

my microphone on your site is not working! I have completed all settings and permissions! It works at the Opera - it doesn't work for you! мой микрофон на вашем сайте не … (read more)

my microphone on your site is not working! I have completed all settings and permissions! It works at the Opera - it doesn't work for you! мой микрофон на вашем сайте не работает! Все настройки и разрешения я выполнил! В Опере работает - у вас не работает!

Asked by blackprw 2 days ago

Проблема с сертификатами безопасности

Проблема с поддержкой сертификатов безопасности возникала и ранее: Firefox не корректно подбирает сертификат для соответсвующих защищенных сайтов в автоматическом режиме.… (read more)

Проблема с поддержкой сертификатов безопасности возникала и ранее: Firefox не корректно подбирает сертификат для соответсвующих защищенных сайтов в автоматическом режиме. В последнее время использовали ручной выбор сертификата, т.к. зачастую Firefox подставляет первый из импортированных сертификатов. Теперь в версии 81.0.2 и ручной выбор не работает. Был момент, когда Firefox выдал окно с запросом сертификата, но был выбран "не тот", который нужно. При повторных запусках - данное окно более не появлялось (почему?). В настройках безопасности - Сертификаты - установлен режим "Спрашивать каждый раз" но окна с выбором сертификата не появляется. Firefox отправляет первый попавшийся сертификат, сервер его не принимает, возникает ошибка защиты. При этом те же самые сертификаты работают без проблем с теми же страницами в Gogle Chrome и Opera как в автоматическом, так и в ручном режиме, и подставляются корректно.

Asked by fedorov.a 2 days ago