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Gaming in full screen mode

Hi I play jackpotjoy slots on facebook and in order to access the chat feature the game needs to be played in full screen mode. Firefox allows me to go full screen and i … (read more)

Hi I play jackpotjoy slots on facebook and in order to access the chat feature the game needs to be played in full screen mode. Firefox allows me to go full screen and i can see the chat ect but as soon as i click on any key it goes back to small screen. Any ideas please and thanks... Ryan.

Asked by ryanhollywood1990 2 hours ago

How to select what tabs to restore on start?

So firefox is crashing because of many tabs opened. How can I run a command line parameter to select the tabs to restore like it used to be handled? I dont want to lose a… (read more)

So firefox is crashing because of many tabs opened. How can I run a command line parameter to select the tabs to restore like it used to be handled? I dont want to lose all the tabs hopefully closing some will fix the issue.

Asked by Snippet 6 hours ago

Last reply by Vikas Singh 4 hours ago

When using Outlook.live.com, I can't open pdf files or word files. I get an OWA Error 500

A week ago I started getting errors while reading emails and trying to open/download attachments like PDF's and Word files. I get an OWA 500 error. I share my machine … (read more)

A week ago I started getting errors while reading emails and trying to open/download attachments like PDF's and Word files. I get an OWA 500 error.

I share my machine with my wife and if I go into her account, use the same version of FireFox and the same Outlook.live.com for email and try to open the same attachments for the same emails, I DO NOT get the same errors. Any help would be appreciated. Thanks

Asked by Len Belanger 15 hours ago

Last reply by Greg 14 hours ago

Downloads crash

Many downloads I do that are big in size always just Fail. I try with other internet browsers and they work perfectly fine. I tried resetting Firefox already and that did… (read more)

Many downloads I do that are big in size always just Fail. I try with other internet browsers and they work perfectly fine. I tried resetting Firefox already and that didn't do anything. I also tried safe mode to see if it was any my add-ons. All to keep failing my files. It only happens with Firefox.

Asked by Jacob 5 days ago

Last reply by FredMcD 6 hours ago

firefox keeps getteing a popup yellow bar with the message "A web page page is slowing down your browser"

Today my wife's laptop running Windows 10 received a system message that the Windows 10 program was expiring. It asked for permission to install a new update. I allowed… (read more)

Today my wife's laptop running Windows 10 received a system message that the Windows 10 program was expiring. It asked for permission to install a new update. I allowed the update and everything seemed fine. Now, all day long while running Firefox, she keeps getting a popup yellow bar with the message "Another page is slowing down your computer". She chooses the "continue" option and within half-hour the yellow bar returns. This message continues to come up even though one tab is open!

Now the same problem is appearing on her desktop machine running firefox on Windows 10 with no update of her system. What's going on?

Asked by revphil 7 hours ago

Last reply by FredMcD 6 hours ago

I get Secure Connection Failed or The connection was reset when I click on google ads

All the google ads I click on results in the following error message on my computer: "Secure Connection Failed An error occurred during a connection to www.googleadservi… (read more)

All the google ads I click on results in the following error message on my computer: "Secure Connection Failed An error occurred during a connection to www.googleadservices.com."

On my tablet I get the error: "The connection was reset"

I cannot visit any website that are ads in the search result. Please let me know how I can fix this issue.

Asked by sophal.lee 1 day ago

Last reply by Greg 8 hours ago

"Sorry, We're having trouble getting your pages back" upon initial FF launch

I get Subject Error page upon initial launch. I tried the going to about:config and confirming the browser.sessionstore.max_resumed_crashes was set to 1. I also made sure… (read more)

I get Subject Error page upon initial launch. I tried the going to about:config and confirming the browser.sessionstore.max_resumed_crashes was set to 1. I also made sure I Quit FF before shutdown. (No FF tasks in Task manager) Neither of these worked for me. Running the current version of Windows 10.

Asked by kn3tnm 13 hours ago

Last reply by cor-el 12 hours ago

Browser header (address bar & toolbar) & window header disappear after watching video in full-screen mode

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole contr… (read more)

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole control interface area (address bar, menu bar, window header) disappears. This only affects the window that played the video, & although the other tabs areyet available through [Ctrl]+<hotkey>, all tabs in the wind lack the window/browser control interface. Firefox returns to normal after a re-opening of the browser. This disappearance does not resolve by just pressing the [Alt] key or by moving the mouse cursor to the top of the screen or by pressing [f] or [F11] to toggle full screen/normal. [F4], [Alt]+D, [Ctrl]+L, & [F6] are of no effect as URL input becomes unavailable (including no known access to "about:" features. [F12] does what it normally does (show webpage source code/elements). [F7] triggers caret browsing prompt. I did not bother with [F1], but all unmentioned F-keys were of no effect when pressed without combining with other keys. Perhaps it's a Win7 64-Bit issue, but I hope that you have a FireFox answer. Thanks in advance.

Asked by Strength_n_Character 1 day ago

Last reply by cor-el 12 hours ago

HD Youtube videos stutter on only the current Firefox (in my case 78 esr)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version. I have tested so far only the one current latest version of … (read more)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version.

I have tested so far only the one current latest version of the ESR branch (78.3.x). But as visible from thousands of articles to this very particular problem (when i search the community help database for "Youtube videos stutter" i get multiple thousands of entries - i read only a handful of them to realize that they are all "closed" and not a single one "solved"), this problem persists since multiple years now.

I have a very old PC by my side with a very old Firefox (benchmark wise slower than my current PC by a factor of at least 3) ESR 52.9, which is able to play the same videos in the same HD resolution without the slightest stutter.

The drivers on that old system are - naturally - outdated by half a decade. THAT OLD OUTDATED system with THAT OLD OUTDATED Firefox is well able to play even multiple HD videos side by side. With-OUT any stutter.

Thus, you can easily deduce by logical reasoning that nighter any outdating of drivers whatsoever nor any outdating of anything else on the system, be it hardware wise or software wise, CAN AT ALL be the culprit of that stuttering.

While the former holds true, what you actually find in the communities help are completely useless and irrational tips of "upgrading the browser to the last version", "upgrading drivers" or "reinstalling any software" or the like.

Let me be clear: Nothing of the latter will ever help in overcoming the stuttering of current firefoxes at all. The only one measure that will help here is to revise the code that is underlying the video pipe.

Since the stuttering regularly only begins after about one to two minutes into the videos, it is strongly suggestive that something in the memory management - probably in the way resources becoming freed after use - is accumulating over time until the stuttering begins. Badly managed garbage collection, perhaps?

Asked by White-Gandalf 18 hours ago

Last reply by jscher2000 13 hours ago

firefox will not present web pages

Firefox will not display some web pages. I have found two so far. https://webapp.simplisafe.com/ https://www.redrivercatalog.com/empty-rr-boxes.html Dave … (read more)

Firefox will not display some web pages.

I have found two so far.

https://webapp.simplisafe.com/

https://www.redrivercatalog.com/empty-rr-boxes.html

Dave

Asked by david365 16 hours ago

Last reply by TyDraniu 14 hours ago

Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 2 days ago

Last reply by Jonathan Watt 16 hours ago

Firefox 82.0 Crashes on Startup - BEX64

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 1… (read more)

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 10 x64.

Fault bucket 1275581050191285046, type 5 Event Name: BEX64 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 82.0.0.7592 P3: 5f8738dd P4: ntdll.dll P5: 10.0.18362.1049 P6: b5beef21 P7: 00000000000a1170 P8: c0000409 P9: 000000000000000a P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE95.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF71.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFB0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFCF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE02E.tmp.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_1b544b54fcc252cdfdf6b194343645212cb8_9cb06cfd_72412bc8-45a1-4fdb-844b-7682c6d71920

Analysis symbol: Rechecking for solution: 0 Report Id: 0ccc8f5e-5764-4a93-a37d-10117de847df Report Status: 268435456 Hashed bucket: 62447e0c1c305c5161b3c634f2df0b36 Cab Guid: 0

Asked by Brett.Chapman 1 day ago

Last reply by Jonathan Watt 16 hours ago

Browser freezing issue

As soon as I open multiple tabs, after a few minutes browser freezes and stops responding, I have been facing this issue for the last few days, any idea please share … (read more)

As soon as I open multiple tabs, after a few minutes browser freezes and stops responding, I have been facing this issue for the last few days, any idea please share

Asked by smtpget 1 day ago

Last reply by FredMcD 17 hours ago

Mozilla Firefox hangs while opening new tabs

Hello, last 2 week Mozilla Firefox hangs while opening new tabs How i can resolve this issue ? I try to create new profile, reset Firefox without any success … (read more)

Hello, last 2 week Mozilla Firefox hangs while opening new tabs

How i can resolve this issue ? I try to create new profile, reset Firefox without any success

Asked by igor.pyatnov 1 day ago

Last reply by FredMcD 17 hours ago

browser data

Nationwide has decided recently that my firefox is not up to date and got me to delete bookmarks, then delete the cache. and some thing to do with the browser. I may have… (read more)

Nationwide has decided recently that my firefox is not up to date and got me to delete bookmarks, then delete the cache. and some thing to do with the browser. I may have to ask them again as I have deleted bookmarks and updated but they still don't accept me or say there is a problem. any idea what I need to do with my browser? Things have worked well for years but no more. And being put back to my tortuous login every time is driving me mental. Best regards, Don.

Asked by don7341 20 hours ago

Last reply by FredMcD 18 hours ago

Access denied to needed site.

Not able to access specific site. Getting banner along top of page that reads "A web page is slowing down your browser. What would you like to do? Options given are 1. S… (read more)

Not able to access specific site. Getting banner along top of page that reads "A web page is slowing down your browser. What would you like to do? Options given are 1. Stop it. 2. Wait. plus there is an x at the end of the script. selecting either option or using the x does not resolve access. The banner disappears but comes back in 5 seconds of so. the tech support at the site I am trying to access suggests a different browser which, from my experience is a pretty lazy piece of advice.

The "banner" can not be copied. I have disabled addons.

Asked by wjbill49 20 hours ago

Last reply by FredMcD 18 hours ago

Firefox slow on one Windows session and not the other

Hi, Tried to find the solution but the problem boggles me. I'm using the latest version of Firefox on Windows 10 (2004). Using one Windows session (let's call it WS1), my… (read more)

Hi,

Tried to find the solution but the problem boggles me.

I'm using the latest version of Firefox on Windows 10 (2004). Using one Windows session (let's call it WS1), my profiles (even new ones) are extremely slow, as if I had a really bad Internet connection (but responds well to typing or opening new tabs or operating in general, just slow navigation). I have a backup browser, Opera, that works just fine. On another Windows session (WS2), Firefox works just fine, even with the profiles from WS1.

Safe mode doesn't resolve anything.

It can't be a driver problem, as it's the same PC, shouldn't be a software problem, same reason, and both sessions are built pretty much the same way.

I tried uninstalling Firefox, using Windows Disk Cleanup as per this solution https://support.mozilla.org/en-US/questions/1219670 then reinstalling it again and no change.

I can't use the other Windows session as it's not mine, and I can't create a new one either.

Any help is greatly appreciated.

Asked by Louarntan 18 hours ago

Helper tool installation on login

Hi, I have Firefox installed on my MacBook Air running OS X El Capitan. Everytime I go to open Firefox I'm met with "Firefox is trying to install a new helper tool. Type … (read more)

Hi,

I have Firefox installed on my MacBook Air running OS X El Capitan.

Everytime I go to open Firefox I'm met with "Firefox is trying to install a new helper tool. Type your password to allow this".

Is this a bug or is there really something to install every time I log on?

Any help / advice appreciated

Asked by paulasplin 23 hours ago