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Gmail says browser not supported. Open basic HTML site only

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and… (read more)

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and it only says i need to update my firefox and enable cookies. Both which i have done.

The problem started around 2 weeks ago.

Asked by Syawal 5 months ago

Last reply by Syawal 9 hours ago

.ntdll error for a while

I have crashes and this error occurs in Event Viewer: Faulting application name: firefox.exe, version: 76.0.1.7432, time stamp: 0x5eb403e6 Faulting module name: ntdll.dll… (read more)

I have crashes and this error occurs in Event Viewer:

Faulting application name: firefox.exe, version: 76.0.1.7432, time stamp: 0x5eb403e6 Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f Exception code: 0xc0000005 Fault offset: 0x000000000006b666 Faulting process id: 0x1548 Faulting application start time: 0x01d62de8102d8263 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 4f376819-99db-11ea-8f06-d43d7ef05b50

Asked by florinds 1 week ago

Last reply by florinds 3 days ago

Web site unblock

While I find a website useful and safe, by mistake I have responded "block" for the response Allow notifications. Now, after many possible efforts available from the Inte… (read more)

While I find a website useful and safe, by mistake I have responded "block" for the response Allow notifications. Now, after many possible efforts available from the Internet, cannot access the site. It is always giving the message, The site is being blocked. Please assist. Thank you. Jasim Raihan

Asked by jasim.raihan123 1 week ago

Last reply by jasim.raihan123 5 days ago

How do I scroll to bottom and scroll to top of a web page INSTANTLY. I hate the fast scroll effect. Thanks.

How do I scroll to bottom and scroll to top INSTANTLY. I hate the fast scroll effect that is very jerky at times depending on the website when scrolling to the top and bo… (read more)

How do I scroll to bottom and scroll to top INSTANTLY. I hate the fast scroll effect that is very jerky at times depending on the website when scrolling to the top and bottom of a page. I either use the Home and End keys on my keyboard or a mouse gestures addon. I would like this to occur instantly. Thanks. FF 76 with Win7x64. Thanks so much.

Asked by seeley6 5 days ago

Last reply by seeley6 4 days ago

Firefox blocking videolist on youtube when I using old design for youtube

Why Firefox blocking videolist on youtube when I using old design for youtube? http://joxi.ru/Vrw98NOi80O6j2 - old design for youtube: no videolist, http://joxi.net/n2YVa… (read more)

Why Firefox blocking videolist on youtube when I using old design for youtube? http://joxi.ru/Vrw98NOi80O6j2 - old design for youtube: no videolist, http://joxi.net/n2YVavDtZDoxxA - new design for youtube: got videolist. I tested different add-ons and browsers with old design for youtube and only in Firefox got same problem for all add-ons classic youtube design : videolist are blocking in the old design for youtube. Firefox must stop blocking videolist and anything else for add-ons which make old design for youtube!

Asked by Gatylo 4 days ago

Last reply by Gatylo 3 days ago

http://www.365gps.com - Website does not open correctly with firefox

Hello, this website: http://www.365gps.com does not open correctly with Firefox - on my Windows 10. It is a GPS-Platform - you can't see the "sign in" window corre… (read more)

Hello,

this website: http://www.365gps.com

does not open correctly with Firefox - on my Windows 10.

It is a GPS-Platform - you can't see the "sign in" window correctly - and all the maps unfortunately don't show at all on Firefox. - and that's why it does not show the position of the GPS Tracker on the map.

(Please see the Screenshot)

If I open the same page with Google Crome it opens correctly. But of course I want to use my Firefox rather - than Crome.  :)

Is it possible, to forward this issue to somebody who can solve the problem?

Thanks a lot. Tima

Asked by Tima 5 days ago

Last reply by Tima 1 day ago

How do I seperate the sign ins for two Discover accounts?

I am so confused with the all the "new" helpful information that I am in overload! I cannot sign into my Discover account. I keep getting my husband's sign-in information… (read more)

I am so confused with the all the "new" helpful information that I am in overload! I cannot sign into my Discover account. I keep getting my husband's sign-in information. I need to pay my bill. Firefox you and Norton providing protection from hackers the real original user cannot get into their own account!!!!! I cannot understand the information provided in Help as currently formatted. TOO MANY BRANCHES TO YOUR PROGRAM. I feel lost with too much information to process. All I need to do is get into my Discover account to make a payment but cannot get past my husband's sign in to my sign in....Who changed the program to block out the original user? I am sobbing at this point. As far as the info printed below HUH? WHAT? I am not a programmer?

Asked by carwick548 6 days ago

Last reply by carwick548 6 days ago

login to AT&T yahoo account

I use Firefox as my browser to log into my.yahoo home page. A few days ago I noticed when logged into my yahoo account that I would keep having to re-log in even though I… (read more)

I use Firefox as my browser to log into my.yahoo home page. A few days ago I noticed when logged into my yahoo account that I would keep having to re-log in even though I checked to box with AT&T to say logged in for 2 weeks. This is only happening to my email, portfolio and calendar windows. Part two is I cannot log into my yahoo/AT&T home page from my Firefox app on my iPhone. This also started a few days ago. All updates for Firefox and iOS have been installed. Tried to contact AT&T but the phone wait times have been 40+ minutes and they have not resolved anything.

Asked by Bruno 22 hours ago

Last reply by Bruno 6 hours ago

Links from Gmail open a tab in Gmail versus the relevant website page

Links from Gmail open a tab in Gmail (https://mail.google.com/mail/u/0/.), rather than the relevant website page. If I click this tab, then my Gmail account opens (duplic… (read more)

Links from Gmail open a tab in Gmail (https://mail.google.com/mail/u/0/.), rather than the relevant website page. If I click this tab, then my Gmail account opens (duplicates) in the tab. On repeating the click (and doing so deliberately) on the hyperlink in the Gmail body, a tab does open with the relevant website page. This occurs haphazardly.

Asked by philipj.louw 6 days ago

Login to BT

I am unable to log into my BT account using Firefox...That is BT as a whole not just emails.. All the detail are correct but I get the same message whenever I try to sign… (read more)

I am unable to log into my BT account using Firefox...That is BT as a whole not just emails.. All the detail are correct but I get the same message whenever I try to sign in. I've followed some instructions re; clearing cashed files etc but still nothing. I put in my email and password..tried manually as well. It opens fine in Google, so thought i'd reset my passwordand try again.. still does it. Have attached the image below even though all instructions were followed. Has been doing it for last 3 days. Have had no software updates or anything so at a total loss. Fortunatley I can still access emails etc. just a pain havingto shut down one browzer and open another to perform one task. Anybody any ideas

Cheers

Asked by simonhomer2 5 days ago

Can't make youtube(or any site) to buffer or stream the whole video like i used to in previous versions <= 73

i have customized my Firefox config to enable whole YouTube videos like: media.mediasource.mp4.enabled true media.cache_readahead_limit 99999999 media.cache_readahead_li… (read more)

i have customized my Firefox config to enable whole YouTube videos like: media.mediasource.mp4.enabled true media.cache_readahead_limit 99999999 media.cache_readahead_limit.cellular 99999999 media.cache_resume_threshold 99999999 media.cache_resume_threshold.cellular 99999999 media.cache_size 999998 media.cache_size.cellular 99999999

Asked by mohamed.genny 5 days ago

Firefox 76.01 on Windows 7 broke audio completely

The 76.01 update of Firefox has completely broken the audio function in my browser. Youtube and Yahoo Finance specifically. I have not checked further. Yes I know Windows… (read more)

The 76.01 update of Firefox has completely broken the audio function in my browser. Youtube and Yahoo Finance specifically. I have not checked further. Yes I know Windows 7 is not supported by Microsoft, but Firefox has claimed that it would support Windows 7 indefinitely. Yesterday when I opened Firefox a message said that audio and video might not work if I did not have DRM enabled. I checked and saw that I had DRM enabled, but audio did not work. A button in the message said Enable DRM, I clicked the button anyway. No audio. I restarted Firefox, no audio. I restarted my computer, no audio. I opened Chrome and everything is working fine. I did not even okay this update. I have my preferences set to NOT automatically update. it seems like Firefox is ignoring my preferences. Firefox should provide an instant downgrade to the previous version that supported audio. In the past I have downgraded a few times until things were working smoothly, but it's a headache. Now I understand Firefox makes it even harder to do that. I may just switch to Chrome permanently.

Asked by brtew 5 days ago

Outook Inbox, Hunk & Other Folders Disappear

After updating Firefox to 76.0.1, I have found my Inbox, Junk & other Folders DISAPPEARED from Outlook (see attachment). After "tinkering" around, I have found the p… (read more)

After updating Firefox to 76.0.1, I have found my Inbox, Junk & other Folders DISAPPEARED from Outlook (see attachment). After "tinkering" around, I have found the problem starts when i increase Firefox "Zoom" to 100%. This is VERY Annoying. Why is this and are there any "easy" workarounds?

Thanks In Advance,

Jewpiter2

Asked by jewpiter2 5 days ago

Firefox 52.8.1 takes up a lot of RAM and CPU usage with Win 7

I have an old Win 7 laptop with very limited specs. I decided to use this version of FF (52.8.1) because I've used it before with no problems on an even older laptop with… (read more)

I have an old Win 7 laptop with very limited specs. I decided to use this version of FF (52.8.1) because I've used it before with no problems on an even older laptop with Win XP. However, the experience is not pleasant to say the least.

I'm attaching here some screenshots so we can see exactly what's going on. First image: 2 tabs, Yahoo mail, calendar = 1 GB of memory, 59% of CPU. Second image: 3 tabs, Yahoo mail, calendar, FB = 1.5 GB of memory, 55% of CPU. Third image: 1 tab, blank, after closing the other tabs = 725 MB of memory, 52% of CPU(!)

At this stage, the very latest version of Chrome is actually less resource-heavy than this version of FF.

I went ahead and did an experiment: exact same 6 tabs in Regular Mode vs. Safe Mode with add-ons disabled. Fourth image: regular mode, 700 MB of memory. Fifth image: safe mode, 420 MB of memory. So, with all add-ons disabled, I save about 300 MB of memory, which is rather substantial (as a percentage) but not dramatic.

I have "hardware acceleration" already disabled. Zero themes. My add-ons are very basic, an ad blocker, a translator, two pdf savers, a couple of video downloaders, and a cash back shopping button.

Btw, I tried the "minimize memory usage" and it freed up only 150 MB, so almost useless.

I realize this is a recurring issue with FF and that many people report usage over 4-5 GB of memory. But you can see I don't have that much RAM, plus I thought this older version would be "efficient" with Win 7.

Thank you for any suggestions!

Asked by elzach 3 days ago

Why does Firefox insist so much on reinstalling unnecessary disabled/uninstalled extensions like Bing?

At every firefox new updates, firefox insists on restoring extensions that I have disabled/uninstalled because they are completely useless to me and I don't want to use. … (read more)

At every firefox new updates, firefox insists on restoring extensions that I have disabled/uninstalled because they are completely useless to me and I don't want to use. Enforced Useless Extensions: Amazon.com, Amazon.com.au, Bing, Google, Twitter, OpenH264

There is also a common secret: After a new firefox update, I must dig to empty the "features folder" (C:\Program Files\Mozilla Firefox\browser\features) which keeps also Useless "Features" like: Enforced Useless Features: doh-rollout@mozilla.org.xpi, formautofill@mozilla.org.xpi, screenshots@mozilla.org.xpi, webcompat@mozilla.org.xpi, webcompat-reporter@mozilla.org.xpi

So, Why does Firefox insist so much on reinstalling unnecessary, useless disabled/uninstalled extensions and "features"?

Asked by AntonyMan 2 days ago

Cut & paste function

I am no longer able to cut and paste user names or passwords from my Dashlane password keeper to sites I am trying to log in to using Firefox. What has changed? How can… (read more)

I am no longer able to cut and paste user names or passwords from my Dashlane password keeper to sites I am trying to log in to using Firefox. What has changed? How can I fix this issue? Thanks!

Asked by dickrobbins69 2 days ago

Not syncing between computers

Since the latest upgrade, Firefox is not syncing tabs between computers. It recognizes that the computers are synced, but there is no longer an option to go to tabs on t… (read more)

Since the latest upgrade, Firefox is not syncing tabs between computers. It recognizes that the computers are synced, but there is no longer an option to go to tabs on the other computer.

Asked by platonicadv 1 day ago