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why does firefox keep downgrading

I upgraded to v 47.0.2. Verified that I was now on the correct version. Later, It says that there is an update available, and it is v 47.0.2. I check and I'm on v 45.0.1.… (read more)

I upgraded to v 47.0.2. Verified that I was now on the correct version. Later, It says that there is an update available, and it is v 47.0.2. I check and I'm on v 45.0.1.

This has happened a few times now. At first I thought, I thought I did that, must have been confused. Then, must have been on the other machine.

Now, I'm very sure that I was on v 47.0.2 yesterday. Today It says I'm on v 45.0.1 again. This time it was immediately after FF crashed. I can't verify that was true the other times.

Asked by bwhite 3 years ago

Answered by bwhite 3 years ago

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Why Won't The Clear Cache Button Work?

Since the newest update, it is impossible to simply clear the cache, from the browser. When I click on the "Clear Now" button, it only reduces it by 1 or 1 megs at a time… (read more)

Since the newest update, it is impossible to simply clear the cache, from the browser. When I click on the "Clear Now" button, it only reduces it by 1 or 1 megs at a time! Well, if I have 550 to clear, am I supposed to sit here all day, to do what used to take five seconds?

Asked by StevenCee 4 years ago

Last reply by MGM808 3 years ago

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I keep getting "unresponsive script" error reports and I've tried many options including refeshing firefox. any ideas?

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gi… (read more)

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gives my options to continue, debug or close, none of it works and computer freezes. So I have to go to Task Manager and close everything down and start over. Very frustrating. It has also happened when I have been on other websites or with Internet Explorer. HP has tried fixing it, Juno has tried ....all to no avail. I've tried refresh, done many virus/malware scans, etc. It seems to me there is a plug-in or an add-in or some box somewhere not checked. Any ideas?

Asked by JolietJim 4 years ago

Answered by JolietJim 4 years ago

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Firefox Crash Report on Exit, Crash Report Fails

Okay, I keep reporting this, but still no response/answer. I PROPERLY exit Firefox (including selecting "Restart Firefox" after an update. I ALWAYS (except in safe mode) … (read more)

Okay, I keep reporting this, but still no response/answer. I PROPERLY exit Firefox (including selecting "Restart Firefox" after an update. I ALWAYS (except in safe mode) get a Crash Report notification. I ALWAYS, send the Crash Report. It ALWAYS Fails (There was a problem sending...). This has been happening for some time now. Is it simply because I am still on XP? Everything else is up to date or disabled And even IF the Crash Report is generated because of being on XP, shouldn't it still go through? I much prefer Firefox to any other browser, but nearly every time there is an update some thing else goes wrong and this started at least 3-4 versions ago or thereabouts. I now have somewhere (maybe?) a couple hundred or so unsent Crash Reports.

Asked by kerryok5 4 years ago

Last reply by kerryok5 3 years ago

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I have reinstalled, I have refreshed, UI and typing is SLOW, page loading is SLOW

I have uninstalled, reinstalled, and I have refreshed. After refreshing it's even worse. I also did places maintenance to no effect. DB is the same size as before. Scroll… (read more)

I have uninstalled, reinstalled, and I have refreshed. After refreshing it's even worse. I also did places maintenance to no effect. DB is the same size as before. Scrolling is not smooth. It's like there is a problem with UI program aspect of FF.

I routinely have about 100 page tabs up and while I do not expect performance to be razor sharp becuase of this, since a Flash update, I think, things have gotten crazy. In safe mode though, it was no better. Safe mode should have disabled Flash, from what I can tell.

Asked by BreezyOhio 4 years ago

Answered by BreezyOhio 4 years ago

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EXTENSIONS, ADD ONS, THEMES GONE AGAIN & again & again!!!

I changed NOTHING but I still when I opened firefox today, I had NO theme, all my add ons, extensions & themes were GONE AGAIN!!! This keeps happening over & ov… (read more)

I changed NOTHING but I still when I opened firefox today, I had NO theme, all my add ons, extensions & themes were GONE AGAIN!!! This keeps happening over & over again. What the hell is the dam cause of this? I did not update because of this mess but still I got this mess anyhow. I already changed my persona, I'm about ready to try chrome! or even IE! I hate both but I'm so dam sick and tired of fighting with firefox!

Asked by sheilach 4 years ago

Answered by FredMcD 3 years ago

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One Website Only Opens In Private Mode

The website is the community for OriginPC brand computers; Origin Niche http://niche.originpc.com/ and worked quite normally until Firefox 45.0.2 and now will only open i… (read more)

The website is the community for OriginPC brand computers; Origin Niche http://niche.originpc.com/ and worked quite normally until Firefox 45.0.2 and now will only open in Private Window Mode. Otherwise it fails with a "taking too long to open" - type result. The site owner tells me they have never used security certificates for the Community pages, that was the first thing I thought of, so what changed in this version of Firefox and how do I get this one website to work as now I have to set the shortcut to open in IE11?

Peter Toronto, Canada. Windows 7 SP1 x64 Firefox 45.0.2 x86

Asked by Peter 4 years ago

Last reply by Peter 4 years ago

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Firefox 45 hangs at browser start-up

So, so far so good except for one thing with the update to Firefox 45. When I start the browser up, my whole screen hangs and freezes for a good 25 seconds. Anyone else… (read more)

So, so far so good except for one thing with the update to Firefox 45. When I start the browser up, my whole screen hangs and freezes for a good 25 seconds. Anyone else having this problem? When it first happened I thought I'd be manually restart my computer as I couldn't even get into my task manager and the cursor was unmoveable.

Asked by FireFoxFan1 4 years ago

Last reply by John99 4 years ago

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Upgrade to 45.0 failed - after trying to delete search history - now restored

Hello yosemite latest. I upgraded to 45.0 from 41 and firefox opened. The i did 1 think and it would not open again. The 1 thing was : I went and looked at my search hist… (read more)

Hello

yosemite latest.

I upgraded to 45.0 from 41 and firefox opened. The i did 1 think and it would not open again.

The 1 thing was : I went and looked at my search history and clicked the last month and clicked delete. Fx hung. So i rebooted and then Fx would not open. I rebooted again(I could not remember the keystrokes for safemode) and 3rd time I rebooted I got a popup that said it was having problems on startup refresh / safe mode. I tried both options. Neither worked.. crashed again.

So now I have I restored from backup (the backup was showing v41 in FEBE naming). I restored manually by unzipped the FEBE backup, and setting the profile name as it was before. Then thankfully Fx was intelligent enough to know i had reverted back to v41 and rechecked the addons for compatibility. Nice!

So now, back to original problem. Storage of search history - I suspect a corruption in this area.

Assuming (please correct me if I am wrong), where Fx saves my search history is in the sqlite database, places.sqlite.

Question 1 - In my profile directory i have 2 places.sqlite database. Is it correct I have both of these places.sqlite.corrupt (date of file is 24/4/15) places.sqlite (date of file is 24/4/15) fyi - last profile i created was when i did a clean install of yosemite. so new fx and then loaded elements from prior profile.

Question 2 - I really dont need my search history. I would like to start from a brand new sqlite for this aspect of Fx. Is that possible? how do I do that?

What is critical to me, is my bookmarks, and remember the sizing of the sites i have visited e.g. zoom size. I backed up my bookmarks before I attempted to upgrade. no diea where the zoom size of pages is stored.

Thankyou for your help in advance.

Asked by jendrew 4 years ago

Answered by John99 4 years ago

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Icons showing as rectangles

Version 45.0.2 On Firefox Icons are appearing as little rectangles with numbers and letters in them. I have tried: Tools > Options > Content : Fonts & Colors &g… (read more)

Version 45.0.2

On Firefox Icons are appearing as little rectangles with numbers and letters in them. I have tried:

Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

and

check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true

and

I have restarted with all add-ons disabled

None of these worked for me. Is there any other suggestions? BTW, these sites where I am getting the rectangle boxes, display correctly on Chrome. So I know it is not the sites with the problem.

Asked by herbiebug 4 years ago

Last reply by herbiebug 4 years ago

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How to stop firefox from constantly popping up firefox homepage, up to 20

Everytime I play a game, firefox decides to pop up about 20-30 pages of my homepage. How do I stop this? I scanned my computer for viruses and have adblocker and none of … (read more)

Everytime I play a game, firefox decides to pop up about 20-30 pages of my homepage. How do I stop this? I scanned my computer for viruses and have adblocker and none of these work are contributing. Its been going on for 2 weeks now. If I'm not using firefox, it happens on Chrome as well.

Asked by chinky_candie 4 years ago

Last reply by jscher2000 4 years ago

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The checkbox in reCAPTCHA does not load/appear

Using Firefox v45.0 and Windows 10 Home version 1511 I cannot get the reCAPTCHA check box to display/appear. I have installed the latest version of Java but it still does… (read more)

Using Firefox v45.0 and Windows 10 Home version 1511 I cannot get the reCAPTCHA check box to display/appear. I have installed the latest version of Java but it still does not display. I have trying to log into Virgin Media web mail. I got it to work for a short while but not any more. I did notice that the missing check box appeared a millisecond later than the rest of the page.

It all works fine using the same version of Firefox and Windows 7.

This has been a problem for some time and is driving me mad.

Asked by Enduser 4 years ago

Last reply by Enduser 4 years ago

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I cannot clear the cache completely.

OMG! This has been a nightmare trying to ask this question. Every button or link kept me in a closed loop of meaninglessness! QUESTION : Suddenly last night and today, … (read more)

OMG! This has been a nightmare trying to ask this question. Every button or link kept me in a closed loop of meaninglessness!

QUESTION : Suddenly last night and today, I am unable to completely clear the Firefox browser cache. Can someone please tell what is going on? Thank you!

Asked by IamProspero 4 years ago

Answered by IamProspero 4 years ago

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javascript will not work with FF version 45.0.2

The site that I go to is password protected. On one of the pages I try to access, a little box opens up in the lower left corner - "javascript:;" And nothing happens. No … (read more)

The site that I go to is password protected. On one of the pages I try to access, a little box opens up in the lower left corner - "javascript:;" And nothing happens. No other error messages. This page works fine with Chrome and internet Explorer, both latest versions, similar configurations. I tried all the suggestions in the community, none worked. I uninstalled Firefox with Revo with max cleaning and reinstalled. Nogo.

Asked by haapy 4 years ago

Last reply by haapy 4 years ago

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cannot paste copied text

For just over 1 year now, copied text will not paste into online forums. left-click HIGHLIGHT text - right-click COPY - right-click PASTE This FireFox Browser "is always… (read more)

For just over 1 year now, copied text will not paste into online forums. left-click HIGHLIGHT text - right-click COPY - right-click PASTE This FireFox Browser "is always" checked for updates on a weekly schedule. I also clear cookies 2 - 5 times a week. This is becoming ver-veRY-VERY! irritating when I write a fair amount of text and try to post it but cannot. WHEN will this FF problem be fixed?

Asked by fm.usa 3 years ago

Answered by jscher2000 3 years ago

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Facebook live streaming not playing

When there is a live stream on Facebook, I cannot view it using Firefox, though I can hear it fine. I do not have any add-on's installed. I can see it fine in Internet Ex… (read more)

When there is a live stream on Facebook, I cannot view it using Firefox, though I can hear it fine. I do not have any add-on's installed. I can see it fine in Internet Explorer and have reinstalled Adobe Flash just to see and still nothing.

Asked by Drakah 4 years ago

Last reply by holz75 3 years ago

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After upgrade to 45.0 Firefox says"my connection is not secure" when searching using GOOGLE in the toolbar.

After my upgrade to 45.0, whenever i try to do a search in the toolbar, I get the following error: Your connection is not secure The owner of www.google.com has configure… (read more)

After my upgrade to 45.0, whenever i try to do a search in the toolbar, I get the following error:

Your connection is not secure

The owner of www.google.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.

When I click the "ADVANCED" button, I get the following:

www.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

This was never an issue, until the upgrade.

Please advise, thanks,

Winston

Asked by Winston42 4 years ago

Last reply by jscher2000 4 years ago

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How to save cookies in cloud drive?

Hey I have to delete the cookies once in a while to keep my device fast. But there are some important cookies that I need to keep. But as I delete all cookies, they get d… (read more)

Hey I have to delete the cookies once in a while to keep my device fast. But there are some important cookies that I need to keep. But as I delete all cookies, they get deleted too. So is there any way that the cookies that get stored from websites, will be transferred to a cloud storage. Like Onedrive, Dropbox, Google Drive etc? It will be a lot of help if it is possible.

Asked by Arafat_AAK 4 years ago

Answered by cor-el 4 years ago

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Why does FF keep crashing with "... plug-in container has stopped working" & "FF can't tell if using latest version"? I am.

Acer laptop, i5, W7x64. FF locks up so I have to close tabs & start again, sometimes get error report about the "Plug-in container has stopped working" or "There is s… (read more)

Acer laptop, i5, W7x64. FF locks up so I have to close tabs & start again, sometimes get error report about the "Plug-in container has stopped working" or "There is still a version of FF running, you gotta close this first" even tho' I've closed FF, gone back to the OS & checked the Taskbar for running progs (no FF) then tried to restart FF. Sometimes I get a message about FF not being able to tell if I'm using the latest version (I am). Sometimes I just get a heap of blue script down the left of screen (not a JS prob - allow all this page). I have a very slow connection (hey, this is Australia, the Govt still thinks the internet is not important) so this only compounds the problem. What can I do?

Asked by Steve 4 years ago

Last reply by jscher2000 3 years ago

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Firefox crashes (Trusteer Rapport)

FF keeps crashing, in both normal and Safe mode. I can start it ok in either mode, but it generally crashes within 30 secs or so. I'm on V 45.0, under Win 8.1. I've wor… (read more)

FF keeps crashing, in both normal and Safe mode. I can start it ok in either mode, but it generally crashes within 30 secs or so. I'm on V 45.0, under Win 8.1. I've worked through the FF troubleshooting guidance, and have ended up here! Any advice gratefully received. Please say if you need more info. Regards, JV

Asked by JV-MOZILLA 4 years ago

Answered by JV-MOZILLA 4 years ago