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  • Archived

Why does Firefox like to freeze on me?

I have been having an issue with Firefox freezing "sporadically" on my PC. In a nutshell, Firefox freezes typically once per boot-up cycle. By freeze, I mean that my whol… (read more)

I have been having an issue with Firefox freezing "sporadically" on my PC. In a nutshell, Firefox freezes typically once per boot-up cycle. By freeze, I mean that my whole PC locks up and is unusable, no clicking is allowed for any task, but my mouse is free to scroll around. Once the computer unfreezes, typically under 1 minute later, whatever action I had taken will pop up (including but not limited to ctrl-alt-del). This freezing only occurs on certain websites, and only after boot-up. The frequent problem I have isolated is yahoo mail, where the browser becomes stuck on "read s.yimg.com".

As far as I know, this only occurs shortly after boot up. If I magically avoid culprit sites, the PC eventually reaches a state where I have yet to witness a freeze. So say I get lucky on a few websites and edit a word doc for an hour, when I eventually load yahoo mail, it may NOT freeze.

I am currently running Firefox version 43.01. I had been using 36.04 until I updated to 43.0, and the problem started occurring on 36.04. I ran Firefox via safe mode, and also manually disabled all add-ons, but the problem persisted.

Also gave google chrome a shot, and I did not come across this same issue.

Anybody see this before? Curious for any insight you are able to provide, and a possible solution. While it may seem like a stupid question (do stupid questions actually exist?), could this be a virus? My gut tells me no, but I am no computer specialist.

Thanks!

Asked by johnnyjohnny2015 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Dictionary keeps changing back to default (USA) after I change it to British

Hi there, I have installed a British dictionary, as I don't use American spelling (I'm Australian). I've changed the language to British in settings and deleted USA from … (read more)

Hi there,

I have installed a British dictionary, as I don't use American spelling (I'm Australian).

I've changed the language to British in settings and deleted USA from the options. Every time I close the browser it changes back to the US dictionary and the spellcheck starts correcting me based on USA spelling. I right click a text box, click languages and it's set itself to English (USA).

Is there some way to delete the USA dictionary entirely? Why does it keep changing back to the default?? It's so frustrating!

I am using a Mac, latest OS, with the default Firefox theme.

Thanks in advance, Hayden

Asked by squidgewinkle 5 years ago

Last reply by jiawen 5 years ago

  • Archived

[THUNDERBIRD] The hiperlinks won't work after new install

The hyperlinks won't work. Firefox was install after my hardrive was formatted since then the links won't work Firefox is installed on windows XP 32 bit computer Any idea… (read more)

The hyperlinks won't work. Firefox was install after my hardrive was formatted since then the links won't work Firefox is installed on windows XP 32 bit computer

Any ideas!

Martin Freeman

Asked by mjfreeman 6 years ago

Last reply by guigs 6 years ago

  • Archived

FF and TB can't access the web some of the time

This one is really weird - the problems have developed over the last week or two. TB is sometimes unable to read emails, while at other times it succeeds. When it is unab… (read more)

This one is really weird - the problems have developed over the last week or two. TB is sometimes unable to read emails, while at other times it succeeds. When it is unable to read emails, it can send them OK. Sometimes I can get it to work by re-starting TB, sometimes that doesn't work and I have to re-start Windows. Some days this problem exists, other days it all works fine. My ISP has checked my settings, and they're fine.

FF is generally working OK, but I'm having trouble with one particular website, and then only with the secure pages (https:) within it. I can access the first few pages OK, but after a while the site stops responding (at least that's what FF says). When FF is stuck like that, I can open another tab and access pages on other sites with no problem .

I would appreciate any suggestions.

Asked by bxcfilm 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

In answer about getting bookmarks back to single space I can't find under preference>general the paragraph under HTML to uncheck

There is detailed answer in support about returning to single space bookmarks. However, When I go to Preferences >General in Firefox, there is no info about HTML, no … (read more)

There is detailed answer in support about returning to single space bookmarks. However, When I go to Preferences >General in Firefox, there is no info about HTML, no box with wording to unclick. Help? Where is it?

Asked by nohowendy 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox add process ofr each tab and never closing

When I click a web link from a email message (Thunderbird) or any other web link, , I get a wait circle from Win 7 for about 10 seconds but the page never loads in Firefo… (read more)

When I click a web link from a email message (Thunderbird) or any other web link, , I get a wait circle from Win 7 for about 10 seconds but the page never loads in Firefox, but a firefox.exe process starts up. I can do this 10 times and the tab never loads the web page but I will get 10 Firefox process running. If I exit Firefox, all those 10 processes remain running and I need to stop them all before I can start up FIrefox again. I did startup Firefox in Safe mode and without my virus program running - no change. Extremely frustrating.

Asked by blctech 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

email link will not open in firefox

I use Thunderbird. I checked and Thunderbird is designated in my mailto action. Today I clicked on the same email, clicked on the same link, and it opened in FireFox. … (read more)

I use Thunderbird. I checked and Thunderbird is designated in my mailto action.

Today I clicked on the same email, clicked on the same link, and it opened in FireFox.

When I first got the email and it would not open in FireFox I right clicked on the link, clicked on "Copy Link Location" and pasted it to open the link.

Can you tell me what is going on?

This is not the first time this has occurred.

Asked by Bill 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

After a Firefox crash both it and Thunderbird show no title bar - how can I get it back?

The Firefox crash was a "not responding" error when all I had done was try to switch tabs. I could not get out of the program using Taskbar or Alt Tab and CtrlAltDel got … (read more)

The Firefox crash was a "not responding" error when all I had done was try to switch tabs. I could not get out of the program using Taskbar or Alt Tab and CtrlAltDel got nowhere so having given it time I just had to press the power switch. Since then most programs seem to be working as before but both Firefox and Thunderbird are running slow and without title bars. I can't find how to get them back. I hope you can help

Asked by ChristopherElson 3 years ago

Last reply by ChristopherElson 3 years ago

  • Archived

firefox not working after today's update 2-24-16

I downloaded today's update at the bequest of Mozilla. When I opened the program, I could not get past the master screen (I'm not sure what it's actually called.) Could … (read more)

I downloaded today's update at the bequest of Mozilla. When I opened the program, I could not get past the master screen (I'm not sure what it's actually called.) Could not get to messages received or messages sent or contacts or any other category. Then I closed the program and could not even get back into the program. This same thing happened about a week ago when I was using Windows 10. I since went back to Windows 8.1 and Firefox was working perfectly -- until today's download update. Any help will be greatly appreciated.

Thanks. Roger

Asked by RogerCD 4 years ago

Last reply by FredMcD 4 years ago

  • Solved
  • Archived

I am doing my profile and they want a URL ?

I am filling in my profile haveing just downloaded Thunderbird mail system and one question is enter your URL and I can not think for the life of me what it is. URL … (read more)

I am filling in my profile haveing just downloaded Thunderbird mail system and one question is enter your URL and I can not think for the life of me what it is. URL

Asked by patandgarry 3 years ago

Answered by bygabyga 3 years ago

  • Archived

Cannot get Firfox or Thunderbird to connect to internet, although Internet Explorer does!

Yesterday I was in the middle of installing WinRAR on my computer when I started to get warnings about possible viral activity. I cancelled the installation before it fin… (read more)

Yesterday I was in the middle of installing WinRAR on my computer when I started to get warnings about possible viral activity. I cancelled the installation before it finished and then uninstalled the remains through Programs and Features. Since then none of my Mozilla programs will connect to the internet (Firefox and Thunderbird) but all of my others will. I since ran a thorough scan with AVG and deleted 5 Trojans in the process, but still the Mozilla problem. I uninstalled and reinstalled Firefox but it still fails to connect with the internet. I'm scared to try anything to fix Thunderbird as it handles multiple email accounts and I cannot lose my archived emails. Can anyone suggest a fix or scan that I could try?

Asked by watchitm80 4 years ago

Last reply by watchitm80 4 years ago

  • Archived

Firefox and Thunderbird not responding when attempting to manage files

when I try to download a file, from a web link, with firefox, I see a flashing of the icons on the desktop wallpaper and then firefox hangs until I click on the applicati… (read more)

when I try to download a file, from a web link, with firefox, I see a flashing of the icons on the desktop wallpaper and then firefox hangs until I click on the application windows and appears the "not responding" message on the upper blue bar . The only thing left is to close the application by clicking on the x or by ctrl-alt-del and terminating. Same thing happens if clicking on "menù file --> open file" or it trying to Open file from the "Import and backup" button of the bookmarks library window. In addition, Firefox hangs also when clicking on the Menù "Options" tab.

A very similar thing happens with thunderbird when I try to attach files to new messages that I am composing: desktop flashing and software hangs and I have to terminate it. If i open preferences to browse the

I have tried many solutions for Firefox and for Thunderbird, including safe mode, OS safe mode, Refreshing, uninstalling both of them and reinstalling after deleting every profile folder to be sure to reinstall from schratch. I tried portable versions, uninstalled antivirus (at the moment I am running no antivirus at all ! ), updated video card NVidia quadro NVS440 drivers.

I posted a similar question about thunderbird on this forum here but I am getting convinced that the problem is about how mozilla products interact with explorer file dialog window since I essentially get the same problem when trying to work with files.

I saw a similar question here exept for the fact that I have thunderbird out of order too.

So far I couldn't figure out how to solve all this. Hope someone can help me because I have been using firefox and mozilla for more than 10 years now and would like to continue.

Thanks in advance. Bye

Asked by indebu 4 years ago

Last reply by indebu 4 years ago

  • Archived

Conflict with Aisquared ZoomText, scolling breaks up text

Recently my technician switched me to Mozilla Firefox & Thunderbird. I am 88 and only have low vision with Macular Degeneration. To use the computer I have to use a … (read more)

Recently my technician switched me to Mozilla Firefox & Thunderbird. I am 88 and only have low vision with Macular Degeneration. To use the computer I have to use a text magnifier. The one I use is ZoomText from AiSquared in Manchester Center VT. Currently they do not support Mozilla even thoughI have repeatedly contacted them.

The problem is that when I scroll in any application the text breaks up and becomes unreadable which is annoying to say the least. Would you please contact them and see if you can resolve this problem. support@aisquared.cm.

I was switched from IE because of problems and would prefer no to go back to it.

In SW Ontario, Canada

Asked by jarrovian 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How can I delete multiple old Emails

I am trying to tidy up my computer, and delete thousands of old Emails. How can I do this without highlighting every one individually. I don't want to delete them all, bu… (read more)

I am trying to tidy up my computer, and delete thousands of old Emails. How can I do this without highlighting every one individually. I don't want to delete them all, but perhaps back in time from a date.

Asked by dmunro 6 years ago

Last reply by the-edmeister 6 years ago

  • Solved
  • Archived

Firefox won't open multiple links from inside a Thunderbird e-mail.

I use Firefox as my default browser and Thunderbird for my e-mail. I received an e-mail with 3 links in it. The 1st link opens in Firefox but when I attempt to open the… (read more)

I use Firefox as my default browser and Thunderbird for my e-mail. I received an e-mail with 3 links in it. The 1st link opens in Firefox but when I attempt to open the next link I get a message "Firefox is already running, but not responding. The old Firefox must be closed to open a new window." I changed my default browser to Microsoft Edge and the 3 links opened into 3 separate windows. I have tried adding a profile and uninstalling FF and reinstalling (getting a new profile). Same problem. I am able to open multiple links/tabs on FF but not via Thunderbird e-mail. I am running Win 10.

Asked by Annoyed47 3 years ago

Answered by Annoyed47 3 years ago

  • Archived

entrypoint

When opening a link in the mail (thunderbird) following message apear ca not find entrypoint ?dllBlocklist_Initialize@@YAXXZ in DLL file … (read more)

When opening a link in the mail (thunderbird) following message apear


ca not find entrypoint

?dllBlocklist_Initialize@@YAXXZ in DLL file

Asked by Ron 6 years ago

Last reply by James 6 years ago