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Firefox 73 no longer plays Netflix. It load the homepage but movies fail to play

I'm a Linux (archlinux) user. After the update to FF73 I cannot play Netflix movies. I can log in, see the homepage, choose a movie and then I tries for awhile to run the… (read more)

I'm a Linux (archlinux) user. After the update to FF73 I cannot play Netflix movies. I can log in, see the homepage, choose a movie and then I tries for awhile to run the movie. After a while it fails with error: F7702-1290. It suggest to check I have the latest version of Firefox, which of course, I do. Any Ideas to solve the problem.

Asked by R. Alvez 5 months ago

Answered by RobertJ 5 months ago

  • Solved

YouTube low quality - cannot change resolution

Hello, I am using the latest official Firefox build 75.0 on my Macbook Pro 15 inch 2018. Have an odd problem. When I play a video directly on YouTube, the quality is alwa… (read more)

Hello,

I am using the latest official Firefox build 75.0 on my Macbook Pro 15 inch 2018. Have an odd problem. When I play a video directly on YouTube, the quality is always 360p. Even when I manually switch to 1080p or 4k. It always displays the video in 360p. When the same video is embedded on another website it is possible to switch the quality (and the video is shown in 1080p and/or 4k). Can somebody help me please? It is so annoying! I have added a screenshot of my Addons if helpful.


Greetings from Germany and stay healthy Jan

Asked by kontakt71 3 months ago

Answered by Eve 3 months ago

  • Solved

data breach, don't know which password

Hi, I've been notified that there was a data breach of my email and password - but the data breach was at a company where I do not have an account. I guess that is possib… (read more)

Hi, I've been notified that there was a data breach of my email and password - but the data breach was at a company where I do not have an account. I guess that is possible somehow, but how do I figure out which password they got, because all my passwords for different companies are different. If they got a password for some other company I should change it, but I don't know which one to change.

Asked by becky14 2 months ago

Answered by Shashank Shekhar 2 months ago

  • Solved

How can I view all the times I visited a website in Firefox history, instead of just its most recent visit?

Let's say I visit google.com at 6PM, then later at 9PM. Firefox would only in history when I visited the site at 9PM, could I make it show when I visited it at both 6PM a… (read more)

Let's say I visit google.com at 6PM, then later at 9PM. Firefox would only in history when I visited the site at 9PM, could I make it show when I visited it at both 6PM and 9PM?

Asked by Yousuf 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Yahoo hijacked Google Search in Firefox

A pop-up showed up while I was in Firefox. I thought it was from Firefox, looked official, etc., and wanted to update Flash. I continued with it only to find out it was Y… (read more)

A pop-up showed up while I was in Firefox. I thought it was from Firefox, looked official, etc., and wanted to update Flash. I continued with it only to find out it was Yahoo hijacking Google Search in Firefox. The pop-up showed up again (see image). I've tried to find out how to remove Yahoo from Google Search through Firefox where it occurred, but everything I read just sends me in circles. Hopefully, you've tacked this problem and have answers.

Asked by marciastutzman 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 1 week ago

Answered by cor-el 1 week ago

  • Solved

Pop up on CNBC, my home page

I use the Ad Blocker. But it doesn't help with CNBC's annoying pop up that says, "Please support our Journalism by allowing ads." which is powered by Admiral. This cu… (read more)

I use the Ad Blocker. But it doesn't help with CNBC's annoying pop up that says, "Please support our Journalism by allowing ads." which is powered by Admiral.

This cussed thing pops up every time I fire up my desktop PC which runs Windows 10. It gives me two choices. 1. To click on sentence that says something like, "Continue without supporting ads" or 2. To go through a long process to shut down Ad Block so they can fill up my CNBC pages with ads about crap that I will never buy online.

Help! I want to get rid of that pop up permanently!

Asked by jon.771 1 week ago

Answered by the-edmeister 1 week ago

  • Solved

How To Clean Out Prefs That Are Clearly Old And Out of Date?

I have used and updated Firefox for years. I am now on v79. And in my prefs.js file (about:config) there is tons of old crap. Things like references to old addons which c… (read more)

I have used and updated Firefox for years. I am now on v79. And in my prefs.js file (about:config) there is tons of old crap. Things like references to old addons which cannot even be installed any more and were removed during updates, prtiner setup stuff for printers I no longer own, and something that is causing the rendering of chase.com to be messed up and the site unusable in FF.

Is there some reasonable way to clean up the prefs.js? Using about:config does not seem to remove entries, only reset them to default. If I exit FF and edit the file in my text editor, FF doesn't work right when re-started - I have to restore the profile folder from a backup.

There must be some way. Any help/tips?

Thanks

Asked by whitedavidp 1 week ago

Answered by whitedavidp 6 days ago

  • Solved

random characters when typing

In FF I get random characters when typing in the address bar, print to pdf, save to file name bars. Only happens in FF, other programs and browsers work fine. t88 s1nt9n… (read more)

In FF I get random characters when typing in the address bar, print to pdf, save to file name bars. Only happens in FF, other programs and browsers work fine. t88 s1nt9nc1 tya1d 9n n8t1aadp

Asked by mcardena 6 days ago

Answered by cor-el 6 days ago

  • Solved

Top Sites and Highlights still not working

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of… (read more)

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Asked by Mary 5 days ago

Answered by Enigma 5 days ago

  • Solved

what are these URLs and how do I remove them?

Whenever I click in the FF address bar, these items appear in a drop-down, as shown in attached screenshot. These aren't bookmarks, so what are they and how do I remove t… (read more)

Whenever I click in the FF address bar, these items appear in a drop-down, as shown in attached screenshot. These aren't bookmarks, so what are they and how do I remove them? Thanks!

Steve

Asked by 2stevem 5 days ago

Answered by jscher2000 5 days ago

  • Solved

Printing issue firefox on windows 10

I just purchased a HP Envy Laptop with Windows 10 and can't print documents from the Web. I can print using Chrome and from my computer programs. I also have a laptop wit… (read more)

I just purchased a HP Envy Laptop with Windows 10 and can't print documents from the Web. I can print using Chrome and from my computer programs.

I also have a laptop with Windows 7 and have no problems printing documents from the Web with Firefox.

Since Firefox is my preferred browser and Envy Windows 10 is my preferred PC, I would like to be able to print from the Web and needed.

Thank you in advanced for you help.

Asked by lougonza 4 days ago

Answered by lougonza 4 days ago

  • Solved

Firefox, Captcha problems and live plugs

I use Firefox 79. I have removed all the extensions except my antivirus (Avast Ultimate) which includes a VPN but the VPN is currently turned off. I have Firefox 79 insta… (read more)

I use Firefox 79. I have removed all the extensions except my antivirus (Avast Ultimate) which includes a VPN but the VPN is currently turned off. I have Firefox 79 installed on two computers, one of which connects by CPL ("powerline adapters/homeplugs") and the other connects to the router by an ethernet cable. My Firefox settings are identical on both machines and I have no Captcha problems with the one using the ethernet cable. I also completely turned off my home network and reset it - fibre optic box, router, both computers, and unplugged the CPLs - and then restarted them from the optic box forwards one by one. It made no difference, the CPL problem still exists.

I sought help on the Microsoft Community Forum and sent the two blokes I was working with all the above info and they concluded that the problem wasn't with the CPLs which, incidentally are TP-LINK, model TL-PA7010P(KitFR) with the Version 3 software. All three lights on each of the CPLs are solid green. I have also informed TP-Link France of the problem and I'm waiting for their reply. Following advice from one of the blokes on the MS Forum, I ran a Speedtest.net on the CPL machine and the results were: downloading 91.99Mbps and uploading 87.47Mpbs and the Ping response was 20. (This is all nonsense to me but may help you.) Both people on the MS Forum concluded that the problem does not lie with the CPL.

I'm going to replace the CPLs with a 30m ethernet cable (less aesthetically pleasing and more encumbering) to see if that resolves the issue.

Asked by higginson.roy 2 days ago

Answered by cor-el 2 days ago

  • Solved

Home page issue

When opening firefox my home page is preceeded by a blank page. I know I've managed to press a wrong key, button, etc. Someone take pity and help an old man out. … (read more)

When opening firefox my home page is preceeded by a blank page. I know I've managed to press a wrong key, button, etc. Someone take pity and help an old man out.

Asked by jrb2748 2 days ago

Answered by FredMcD 2 days ago