Showing questions tagged: Show all questions

Firefox hangs when I try to load the browser

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FIN… (read more)

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FINALLY it loads, after five or more failed attempts. This does not happen with Firefox on my laptop, only my Mac. Both Firefox and my Mac are up to date. Why is this happening? Please help. It happens every day when I try to load the browser. I am about to give up and move to Safari. Relatedly, anyone know if it's possible to export all my bookmarks from Firefox to Safari?

Asked by danisbanks1 6 days ago

Last reply by danisbanks1 5 days ago

restoring bookmarks mac / ventura

Dear Community, Since more than a month, when firefox was updated, all my bookmarks seem to be gone,which includes a lot of valuable research made over the past few yea… (read more)

Dear Community,

Since more than a month, when firefox was updated, all my bookmarks seem to be gone,which includes a lot of valuable research made over the past few years.

I have tried all suggestions that google give me to restore my bookmarks, but as far as I understand, there are no newer ones since 2019 (nor older ones than 2018) on my computer? That's what I find in a folder called 'bookmarkbackups' with json-files. Separately I also searched for 'json' and '.jsonlz4' and found nothing after 2019. Also I searched for .html, but nothing seemed to contain bookmark directly.

When I go to manage bookmarks > 'import/export' icon in the upper bar, it suggests two options, for 'nov 13 2025', or today's date), of which none provide me with any bookmarks.

Can I somehow still recover my research?

Do I really need to backup manually?

Or need I start saving all URLs in a word-document for my new research project?...

Firefox seems to update regularly, I currently have version 145.01. (I work on a Mac 2021, with Ventura 13.7.8)

I highly appreciate any advice on this matter.

Kind regards, Maria

Asked by maria.angerman 5 days ago

Last reply by maria.angerman 5 days ago

address bar: bookmarks first

I have lots of bookmarks saved and when I start typing the name of one I'd like it to appear first not after a lot of suggestions that I may or may not find useful. Why … (read more)

I have lots of bookmarks saved and when I start typing the name of one I'd like it to appear first not after a lot of suggestions that I may or may not find useful.

Why is this not a simple option?

Asked by technomad 1 week ago

Last reply by technomad 4 days ago

Window.open() pop-ups don't work

Hi! Was just wondering if there was something preventing me from opening these kinds of pop-ups. Recently, I've been browsing old websites and noticed that links that are… (read more)

Hi! Was just wondering if there was something preventing me from opening these kinds of pop-ups. Recently, I've been browsing old websites and noticed that links that are supposed to be pop-ups don't pop-up at all. Then, I tried to do the same on my website, and it still didn't work. I've pretty much done every solution I could find under the Sun, but none so far have worked whatsoever. Is this a new feature or is Firefox just being weird again?

Please help ;_; it's been stressing me out real bad for the past few hours!

Asked by clockworkwindmill 4 days ago

Last reply by clockworkwindmill 4 days ago

FireFox Performance

TODAY'S (NEW-ish) ISSUE: - Multiple times per day I Click the Yellow button Top Left Bar to shrink and put App in dock to open again later. When I re-Large FireFox sho… (read more)

TODAY'S (NEW-ish) ISSUE: - Multiple times per day I Click the Yellow button Top Left Bar to shrink and put App in dock to open again later. When I re-Large FireFox shows EMPTY FireFox Bar like I "Quit". Each time need to go to History and RE-OPEN ALL TABS??????

  1. 2 within THIS text box just now, I highlighted the words: "Today's Issue" and clicked BOLD - instead it added a 2nd set of parenthesis???? WTF?

Browser is open all day. Always multiple tabs open/signed in, Paid & non-paid Apps, Email boxes, Wix, etc, many website tabs up, I do a lot of "research" - to pay my $rent and/or live my life using this "tool". Is my typical behavior. IN THE MIDDLE OF DOING WORK - I need to fix re-load Firefox again and again. . . Interrupted, distracted, observe, deal with so many Tech failures every day from ALL brands, I am struggling to keep my "life" functioning.

470+ issues/articles counted in the 11 subject boxes - in HELP section. FOUR HUNDRED-SEVENTY.

Thank you to "Volunteers" responding to help / issues!! Do you do any MENTAL help volunteering? kc

Asked by sunnykcarey1 4 days ago

Last reply by sunnykcarey1 4 days ago

Vanished bookmark links

I went away for a week, and during that time my iMac (apple desktop) turned off. When I rebooted it last night, Firefox loaded at the start as it has for years, but ALL o… (read more)

I went away for a week, and during that time my iMac (apple desktop) turned off. When I rebooted it last night, Firefox loaded at the start as it has for years, but ALL of my bookmarks and activity history was gone. I've been collecting those bookmarks for nineteen years, and while there's a lot of useless stuff I've collected over the years, some of it is very important.

Please help.

Asked by whatsmacksaid 5 days ago

Last reply by whatsmacksaid 5 days ago

Messages not sent - "Did Not Connect: Potential Security Issue".

Greetings. Several times today I have had messages not sent because of this error message: "Did Not Connect: Potential Security Issue". I am sending political messages… (read more)

Greetings.

Several times today I have had messages not sent because of this error message: "Did Not Connect: Potential Security Issue". I am sending political messages and am concerned that Mozilla is blocking me. I have sent hundreds of similar messages over the years with no problem.

What's up now?

Thank you. Sincerely, Gail Forrest

Asked by gailforrest 4 days ago

YouTube brings Firefox to a halt; "FirefoxCP Isolated Web Content" using %100 of resources

Ever since the last update or so (I'm currently on 145.0.2), simply opening a YouTube tab is enough to bring my browser to halt. Looking at the activity monitor on my Mac… (read more)

Ever since the last update or so (I'm currently on 145.0.2), simply opening a YouTube tab is enough to bring my browser to halt. Looking at the activity monitor on my Mac shows "FirefoxCP Isolated Web Content" using an insane amount of resources, multiple instances of 101% load on my late 2023 MacBook Pro (M3 chip).

Any ideas?

Asked by Airstreamdriver 4 days ago

Firefox browser "zoom" error

I have the latest version of Firefox on my Mac with macOS Tahoe latest version. I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” t… (read more)

I have the latest version of Firefox on my Mac with macOS Tahoe latest version.

I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” to an unusable size.

I tried to reload but, this makes no difference. The only solution is to open a new Firefox web page.

I went to the community support page and typed in the problem.

I then tried “Share Data” > this opened a new page.

I then discovered that my input on… https://support.mozilla.org/en-US/questions/new/firefox/form ...had been erased. I had to start again.

Firefox is generally my favourite secure browser, but this issue needs to be fixed.

Thanks AJ

Asked by aj.winter537 2 days ago

OpenSC PKCS#11 Module - Unable to Add Module (ZorinOS 18/FF 146)

Attempting to follow any number of Ubuntu 24 HOWTOs to connect the Firefox I installed from the ZorinOS App Store to the smart card reader and they are all failing misera… (read more)

Attempting to follow any number of Ubuntu 24 HOWTOs to connect the Firefox I installed from the ZorinOS App Store to the smart card reader and they are all failing miserably so far.

I am trying to use...

Module Name: OpenSC PKCS#11 Module Moduel filename: /usr/lib/x86_64-linux-gnu/opensc-pkcs11.so

I've tried a few other pkcs11.so's on other paths and FireFox just immediately crashes. This one it at least says it can't add it. The module is owned by root and has 644 permissions so I think it should be readable. Brave Browser is working well with cert auth via CAC and I already have the machine fully set up with logging in via CAC, locking screen automatically when CAC is removed, etc etc so I know that at a base level the CAC is working well. Just can't seem to find the proper link glue.

This is NOT the snap version of Firefox either, I am pretty sure. sudo snap firefox commands say firefox isn't installed.

Asked by Sync 1 day ago

Install new Firefox version

I have a Mac with Sequoia update but my Mac is not good with memory so when I have a new install version it will probably crash my Mac. How might I stop automatic install… (read more)

I have a Mac with Sequoia update but my Mac is not good with memory so when I have a new install version it will probably crash my Mac. How might I stop automatic installation by Firefox?

Asked by sonia.aguila 1 day ago

Bypassing login to a webpage that is secure, but Firefox has raised a not secure flag and wont let me in

Hello, I am in a situation where I am a student at the university of Gothenburg. At the university the students have their own spaces at a cyberspace cloud storage facil… (read more)

Hello,

I am in a situation where I am a student at the university of Gothenburg. At the university the students have their own spaces at a cyberspace cloud storage facility. The place is called Canvas. In Canvas the students subject are lined up and information about each subject is also stored and other features about the students education. The place is only about university information and education. Yesterday, I tried to log in to my account into Canvas at the university of gothenburg, at Handelshögskolan on my computer. It was not a success. I tried to use the regular webbrowser for Apple, Safari, but it was not a problem there and I was able to login. I was also able to login to my account on my cellphone, which is logged in via an application downloaded from Appstore.

I do not wish to use Safari because it is not purposeful in the usage in the direction via education that i am looking to achieve.

How can you help me solve this please?

Asked by guskathst 6 days ago

I have one laptop on which I am no longer able to obtain AI search results using Google. I cannot find what setting has been turned off..

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been tellin… (read more)

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been telling me that AI search results are "not available right now, try again later". Initially I thought this was transient, however it has not changed. I have tried to find a setting either in firefox or google that has changed but I cannot. My other laptop works just fine with AI searches on google. Please help my email is [edited email from community support forum] (I do not use my google email.)

Asked by ctorres10 17 hours ago