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  • Solved

Firefox does not display IRS tax fillable forms correctly

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (read more)

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Asked by OldBob2 2 weeks ago

Answered by OldBob2 2 weeks ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 2 weeks ago

Last reply by jscher2000 - Support Volunteer 5 days ago

  • Solved

Unable to sign in to Mozilla account for Firefox Sync.

I'm trying to log into this page: https://accounts.firefox.com The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click a… (read more)

I'm trying to log into this page: https://accounts.firefox.com

The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click again and nothing. On the 3rd click, it just spins for 30 seconds then goes back to being blue. This continues every time I attempt to click further.

I can login on this page just fine using Firefox on my android phone. I can also login using the Edge browser. Matter of fact, I had to use Edge so I could post this issue.

This is a completely fresh install of Firefox, on a completely fresh install of Windows.

Asked by hdonnell78 1 month ago

Answered by hdonnell78 1 month ago

Blogging/blog

For a few days, for unknown reasons I have been unable to access my blog..."Kitchen Connection". This has never occurred before, and it is very annoying. I have been bl… (read more)

For a few days, for unknown reasons I have been unable to access my blog..."Kitchen Connection". This has never occurred before, and it is very annoying. I have been blogging for many years.

Your assistance in this matter would be appreciated. Thank you in anticipation.

I've tried submitting the above a few times...and for whatever reason, it has not gone through to you, it would appear.

Asked by lee.george 1 month ago

Last reply by cor-el 1 month ago

download.mozilla.org not secure

Second post trying to figure out what is going on. I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https:… (read more)

Second post trying to figure out what is going on.

I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https://www.mozilla.org/en-US/firefox/new/?reason=manual-update", I select the "Download Firefox" button and after a few seconds I get a "Secure Connection Failed" message.

Usually I can just open Chrome and download the Firefox installer but today I'm getting an error stating that "download.mozilla.org" is using certificates from a different website.

Is the download site busted, or is this just a me issue?

Asked by Dan C 1 month ago

Last reply by Dan C 3 weeks ago

  • Solved

2fa not working. i've tried a couple of auth. apps.

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned… (read more)

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned the QR code and entered the secret key manually. i used authy with success as my auth. app with firefox but can't use authy anymore. keep having issues setting up 2fa with other auth apps. thanks for any help you can offer. peace, Adrian

Asked by AdrianRamos1 1 month ago

Answered by cor-el 1 month ago

Government Website - VA and SSA, non compatibility

Are you aware of the incompatibility of these two government websites that no longer are compatible with Firefox? The VA appointments of the HealtheVet site are no longe… (read more)

Are you aware of the incompatibility of these two government websites that no longer are compatible with Firefox? The VA appointments of the HealtheVet site are no longer working and when I called for support they sent me to the chrome browser and says it is not compatible with Firefox. The same is now also true with the SSA website. This is a problem with Firefox or the government being forced to use chrome compatible sites only. YES, it needs to be fixed on one side or the other. Do I need to contact Congress?

Randy

Asked by Randy van Heusden 1 month ago

Last reply by Randy van Heusden 1 month ago

Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (read more)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Asked by Jay 4 days ago

Last reply by jonzn4SUSE 1 day ago

  • Solved

Can't access router gateway since last week

Hi. Can't access router gateway since last week Gives error: Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL Gateway is http only, I can access it fine via Edge and Saf… (read more)

Hi.

Can't access router gateway since last week

Gives error: Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

Gateway is http only, I can access it fine via Edge and Safari iOS

I tried disabling https-only though it used to work fine before with a saved exception.

Made sure Win10 firewall allows Firefox for private/public

Followed the help link and deleted the previous certificate from the certificate manager, but I can't find anything relevant under the servers tab

I'm at a loss. Many thanks in advance.

Asked by Joey 6 days ago

Answered by cor-el 6 days ago

No video support and MIME type found

After the recent bunch of windows updates i started noticing youtube loading much slower and other websites acting strange. Just now i tried to look at a link https://ste… (read more)

After the recent bunch of windows updates i started noticing youtube loading much slower and other websites acting strange. Just now i tried to look at a link https://steamusercontent-a.akamaihd.net/ugc/47948470127416586/912CDEE3AD8B94CF3122B7338E89E24C9B6EC29D/

I get "No video support and MIME type found". I have uninstall/reinstalled, checked codex, disabled addons and downloaded Microsoft windows media pack, then restarted the computer.

Nothing seems to work. But i had to reinstall Firefox again because all my tabs would crash after the last reinstall.

Asked by Griswald 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

Google cuts off my searched phrases if they contain certain symbols (+, &, #)

Hello! For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols ar… (read more)

Hello!

For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols are used within it.

For example: "1+1" becomes "1 1" "R&B" becomes "R" "#100" sends me back to google main page "number #100" becomes "number"

There might be other symbols that cause issues, but these are the three I keep running into. I tested another browser and this issue doesn't happen in it, meaning it must be an issue with Firefox.

I have already tried clearing cookies and cache, and it did not resolve the problem.

I would appreciate help with this!

Asked by pavlicart 2 weeks ago

Answered by pavlicart 2 weeks ago

  • Solved

Certificate Error only on Firefox only on one computer

Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and … (read more)

Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and reinstalled Firefox, changed the proxy settings to not use a proxy, tested a VPN, and changed DNS servers. Below is a picture of the error and of the certificate which seems to be present in Firefox already.

Asked by jruan 1 month ago

Answered by jruan 1 month ago

  • Solved

Cannot log into my Quickbooks account.

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totall… (read more)

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totally frustrating.

The error message i receive is:XML Parsing Error: no root element found Location: https://accounts.intuit.com/app/sign-in?app_group=QBO&asset_alias=Intuit.accounting.core.qbowebapp&iux_tests=49561:8:119104&state={%22queryParams%22:{%22locale%22:%22en-us%22}}&app_environment=prod&locale=en-us Line Number 1, Column 1:

Asked by eugenefaber 4 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

unable to print a google sheet document, download the document to a .pdf or e-mail the document

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems. Thanks in advance for… (read more)

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

Asked by redmanfamily2 2 weeks ago

Answered by redmanfamily2 2 weeks ago

Newsmax Website Gets "Secure Connection Failed" Error Messaage

Why does Firefox intermittently fail to connect to the Newsmax website? I get a Secure Connection Failed message. It happens only occasionally, but enough to be an ann… (read more)

Why does Firefox intermittently fail to connect to the Newsmax website? I get a Secure Connection Failed message. It happens only occasionally, but enough to be an annoyance. What's the problem and how do I resolve it?

Asked by jmm0255 2 weeks ago

Last reply by jmm0255 1 week ago

Video Won't Play in Browser

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinni… (read more)

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

Asked by janswers 2 weeks ago

Last reply by markwarner22 2 weeks ago