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Process finished with return code 1. *** Warning: Error running update process. Updating update.status (0)*** Service command software-update complete. service

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1 Process finished with return code 1. Warning: Err… (read more)

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1

Process finished with return code 1.

      • Warning: Error running update process. Updating update.status (0)***

Service command software-update complete. service command MozillaMaintenance complete with result: Failure.

Asked by BAU14 2 years ago

Answered by FredMcD 2 years ago

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error msg 55.03 not comp w/min>55.02, max<55.02?

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Plat… (read more)

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Platform version '55.0.03' is not compatible with minVersio>=55.0.2 maxVersion<=55.02. I have no idea what that means or how to fix it so I can go back to using Firefox and getting access to my bookmarks. Pls help. Thanks-Aaron

Asked by aaron1978 2 years ago

Answered by cor-el 2 years ago

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trying to get to he TOOLS/Options page of Mozilla to remove mal-ware 'Myway" that has attached to Firefox.

I am trying to delete a mal-ware that has attached to "Myway". To accomplish this effort I am trying to reach the Mozilla Tools/Options to reach the Home Page edit. … (read more)

I am trying to delete a mal-ware that has attached to "Myway". To accomplish this effort I am trying to reach the Mozilla Tools/Options to reach the Home Page edit.

Asked by b4zander 3 years ago

Answered by the-edmeister 3 years ago

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pages being hijacked by advertising malware

Problem happens on any Web page. Words such as "account, customer, profile, address, Internet, etc" company names and phone numbers ae hi-jacked by adverts. Hovering ove… (read more)

Problem happens on any Web page. Words such as "account, customer, profile, address, Internet, etc" company names and phone numbers ae hi-jacked by adverts. Hovering over the highlighted word pops up an advert. Clicking on the advert opens a new tab showing Url is "s.iktmmny.com/click.........." . Clicking in any input field popsup a new window or a tab with an advert. Closing window or tab show input field as selected.

Asked by BRLNZ 4 years ago

Answered by FredMcD 4 years ago

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Firefox seems to add bytes to some cached items and the beginning and at the end. When I download and compare the source, it's different. Bug 1000338 occurs too

Some binary items cached by FF when viewed in a hex editor have 15 bytes added at the beginning, some bytes are added at the end and some bytes are scattered around the c… (read more)

Some binary items cached by FF when viewed in a hex editor have 15 bytes added at the beginning, some bytes are added at the end and some bytes are scattered around the cached file. When I download the original file and compare the original file with the cached file, they differ in these added byte sequences. No application is launched that could have modified the cache files. What could be the problem? When I reload Firefox and open cache manager, I get bug 1000338 for these files. I'm not sure these two things are related though.

Asked by Yekoor 3 years ago

Answered by Yekoor 3 years ago

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firefox will not open any wed pages

After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firef… (read more)

After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firefox it will work correctly but at the next restart it dose nothing. After reading many help forums I have down load and run the Mozregession tool. this is the result of the last tested build.

app_name: firefox build_date: 2016-12-29 21:58:26.147000 build_file: C:\Users\User\.mozilla\mozregression\persist\79ef93672445--mozilla-central--firefox-53.0a1.en-US.win32.zip build_type: inbound build_url: https://queue.taskcluster.net/v1/task/Bre8MQlMQjCLuH9Xyv--dA/runs/0/artifacts/public%2Fbuild%2Ffirefox-53.0a1.en-US.win32.zip changeset: 79ef936724454728beeeba41fb76a61d02c7c226 pushlog_url: https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=79ef936724454728beeeba41fb76a61d02c7c226&tochange=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central task_id: Bre8MQlMQjCLuH9Xyv--dA

Note the tool stoped here. 2016-12-31T16:28:04: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:05: INFO : [Child 7168] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:06: INFO : ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:08: INFO : Narrowed inbound regression window from [111f1171, 6f63f95e] (3 revisions) to [79ef9367, 6f63f95e] (2 revisions) (~1 steps left) 2016-12-31T16:29:08: DEBUG : Starting merge handling... 2016-12-31T16:29:08: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?changeset=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a&full=1 2016-12-31T16:29:09: DEBUG : Found commit message: Merge autoland to m-c, a=merge

MozReview-Commit-ID: HjPVSrennPL

2016-12-31T16:29:09: DEBUG : This is a merge from autoland 2016-12-31T16:29:09: DEBUG : Got exception 2016-12-31T16:29:48: INFO : Stopped

Asked by User-for-years 3 years ago

Answered by User-for-years 3 years ago

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Crash when 'Save Image As'

It crashes both firefox & waterfox, Even chrome seems to be having issues when trying to save an image. (I'll check chrome forums aswell) but its quite annoying that … (read more)

It crashes both firefox & waterfox, Even chrome seems to be having issues when trying to save an image. (I'll check chrome forums aswell) but its quite annoying that i cant save anything. There is no error being provided and i cant exactly describe the problem other than when trying to save an image or anything with 'Save image as' or similar. It crashes.

Asked by MrAwais 3 years ago

Answered by FredMcD 3 years ago

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every website connection not secure, won't load images after exception

I was having issues with pop-up adds on a select few websites and was a bit concerned i had inadvertently downloaded some adware or other malware. So i ran a local scan w… (read more)

I was having issues with pop-up adds on a select few websites and was a bit concerned i had inadvertently downloaded some adware or other malware. So i ran a local scan with ESET and looked around for methods to remove malware that may or may not have been present. One of the posts i found (i cant find it now >.<) said to check add-ons for anything unusual and to hit "Refresh Firefox" after removing them. I saw only AdblockPlus so i hit 'Refresh Firefox'

Its after that point that i immediately had issues obtaining certificates for almost every website, it didnt matter that i had been using it fine 10 minutes ago. But even if i added an exception the website would only load as raw text, no video, no images (i tried to upload a picture but its not letting me for some reason). at this point i installed chrome (which works fine) and tried reinstalling Firefox (probably not a good idea in hindsight), which did nothing noticeable to solve the issue.

At this point I've done everything suggested here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

Asked by lorage 3 years ago

Answered by philipp 3 years ago

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Firefox crashes

Crash ID: bp-1d7e3c12-901d-4529-9950-1e1991171229 Crash ID: bp-240d534c-9600-4050-8309-5ab831171229 Crash ID: bp-0bae0284-41fd-4fc9-815c-7fce61171229 it keep crashing eve… (read more)

Crash ID: bp-1d7e3c12-901d-4529-9950-1e1991171229

Crash ID: bp-240d534c-9600-4050-8309-5ab831171229

Crash ID: bp-0bae0284-41fd-4fc9-815c-7fce61171229

it keep crashing even at start just after the page open it close fast

i dont have any problematic software this is a fresh win 10 (i do have IDM extension but i had it before without any problem) i did restart, reinstall and even deleted the folders none worked

Asked by mohammad65 2 years ago

Answered by cor-el 2 years ago

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Once open, nothing in firefox works. Bookmark bar wont load, cant open options, add ons. Wont open in safe mode either.

I rebooted my computer last night, when I opened firefox afterwards, it just hangs. I cannot open a web page, I cannot open options, my book marks do not show up until I… (read more)

I rebooted my computer last night, when I opened firefox afterwards, it just hangs. I cannot open a web page, I cannot open options, my book marks do not show up until I deselect the option to show, then enable, but nothing loads. I cannot close firefox unless I go into task manager to end it. I have sent 2 bug reports under this email address. I cannot open in safe mode by holding shift and clicking but was able to under the ? menu. No change in safe mode, just continuously loads.

I.E. and all other internet based programs work just fine.

Windows 10 pro AMD 6300 6 core processor 16GB RAM 64 bit OS Norton 360 (have had on and not changed for years).

Let me know what other information could help.

Thanks!

Asked by Poolzer 3 years ago

Answered by Poolzer 3 years ago

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Firefox doesn't work even after reinstall

Firefox suddenly stopped working today. When I open it, it tells me that it's already open (which it isn't) and that it can't find or load my profile. If I go directly to… (read more)

Firefox suddenly stopped working today. When I open it, it tells me that it's already open (which it isn't) and that it can't find or load my profile. If I go directly to profiles and create a new one, I can open it, but all my bookmarks are gone. And then if I close and try to reopen it, the same thing happens--I can't open it and get the same error message.

One thing I figured out is that the profile can’t be read only, and I discovered that mine was (why I don't know), but when I try to uncheck read only, it instantly reverts back to read only, which is weird.

I’ve tried reinstalling Firefox several times, but it’s always the same, even with a brand-new installation, I can’t open it and get the same error message. What can I do if reinstalling doesn’t even work?

Asked by carlwhart 3 years ago

Answered by carlwhart 3 years ago

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New Firefox update. Now it crashes with "Windows can not access ..."

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..." How do … (read more)

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..."

How do I fix?

Eric Johnson

Do not include email addresses in your post. We will not email you.

Asked by ejstruan 3 years ago

Answered by ejstruan 3 years ago

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Firefox crashes

Firefox will stop responding, suddenly all of my OS (Windows 10 Pro) will simply stop, freeze, a warning will come up that the program is not responding and if I wait lon… (read more)

Firefox will stop responding, suddenly all of my OS (Windows 10 Pro) will simply stop, freeze, a warning will come up that the program is not responding and if I wait longer it may respond again, the CPU light that it is doing its thing on my laptop goes dead, the only way I can get to use my laptop again is by hard resetting it holding the power button. This happen multiple times a day, and only while browsing using firefox.

It is my preferred browser, but I have noticed its quality to degrade as time goes by.

Asked by Jotage 2 years ago

Answered by Jotage 2 years ago

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Firefox crashes most every time try to close. Started since using windows 10.Tried all remedies.

Tried safemode, retune firefox, turn off LastPass.Diable plugins but,FF crashes most every time close, since updating to windows 10. Please advise. Trouble shooting data … (read more)

Tried safemode, retune firefox, turn off LastPass.Diable plugins but,FF crashes most every time close, since updating to windows 10. Please advise. Trouble shooting data says I have windows xp as operating system...That is incorrect....This laptop I bought new from Dell with windows7

Thanks

Asked by j4872 4 years ago

Answered by cor-el 4 years ago