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  • Archived

Firefox crashes

After Firefox started to crash on each startup I tried to update. I removed Firefox using 'Programs' and tried to reinstall a new version but still no succes. Latest cras… (read more)

After Firefox started to crash on each startup I tried to update. I removed Firefox using 'Programs' and tried to reinstall a new version but still no succes. Latest crash report: Crash-ID: bp-9bcf8b18-9d25-4819-a341-fa29f2170127 Thx for any help.

Asked by jerovera 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Since new update(s) many logins don't work, though they do on Edge

This is for a Win 10 laptop. At least since the latest Firefox update and (I think) the one before that, I am able to access very few websites that require a login. Whe… (read more)

This is for a Win 10 laptop. At least since the latest Firefox update and (I think) the one before that, I am able to access very few websites that require a login. When I fill in the login information and click to login, in some cases absolutely nothing happens. In other cases the cursor flies to the upper left corner of the screen and nothing else happens. It is so bad that on Firefox I could not create the account I needed in order to post this. The cursor flew to the upper left corner this time. This question is therefore posted from Edge.

Asked by ProfHoff 3 years ago

Last reply by cor-el 3 years ago

  • Archived

is there a way i can add an exception remotely for all users who log into firefox

We have a web application which works with firefox, but the website needs to be added to exceptions for each individual users who login as this will be run in our retail … (read more)

We have a web application which works with firefox, but the website needs to be added to exceptions for each individual users who login as this will be run in our retail shops.

Or if there is anyway once the exception is added where exactly does this get saved copying this file and pushing this to all users if possible any help on this would be greatly appreciated.

We are using firefox ver 40

Asked by amjadnajam 3 years ago

Last reply by amjadnajam 3 years ago

  • Archived

Firefox crashes

Every time I attempt to start Firefox, it crashes and I receive a crash report. Here is the latest crash report ID: Crash ID: bp-49887c73-6ce4-4526-9db3-d28f9217013. Can … (read more)

Every time I attempt to start Firefox, it crashes and I receive a crash report. Here is the latest crash report ID: Crash ID: bp-49887c73-6ce4-4526-9db3-d28f9217013. Can someone please assist with this?

Asked by jdollg 3 years ago

Last reply by cor-el 3 years ago

  • Archived

updated this morning and now nothing on my compter will open. Help please.

Nothing opens on my computer, for example PDFs, word docs, Mozilla, etc.. Shut down and restarted multiple times. Got to the internet through Microsoft Edge, which appa… (read more)

Nothing opens on my computer, for example PDFs, word docs, Mozilla, etc.. Shut down and restarted multiple times. Got to the internet through Microsoft Edge, which apparently does work. Tried updating Mozilla several times and it stops midway. This all started when I clicked yes to do the Mozilla update. Since then, nothing has worked.

Asked by glenndavis 3 years ago

Last reply by philipp 3 years ago

  • Archived

Can anyone provide a convertor formula for the elemhide css 12 digit dummy that I need to turn into a date and time stamp, it doesn’t seem to work with epoch.

I’m getting on an old file elemhidehit? 414456482821#dummy on each domain line, can anyone assist in a formula to convert the hit number to a date and time please. Many t… (read more)

I’m getting on an old file elemhidehit? 414456482821#dummy on each domain line, can anyone assist in a formula to convert the hit number to a date and time please. Many thanks

Asked by glennisclark 1 year ago

Last reply by cor-el 1 year ago

  • Archived

don't know how did it get installed in my laptop and i tried every way to uninstall it but i can't.whenever i try to open mozilla it says couldn't open runtime

so it just got installed in my PC and i don't know how......i have no problem with this app staying in my PC but whenever i try to open it, it says "could not find mozill… (read more)

so it just got installed in my PC and i don't know how......i have no problem with this app staying in my PC but whenever i try to open it, it says "could not find mozilla runtime". then i google it and came to this same site and it said that you have uninstall the app and again reinstall it but i cannot uninstall it. i went to the settings and went to apps and features but i cannot find mozilla firefox there. then i tried the other method which was suggested by this same site about going to the restart and type %APPDATA%\mozilla\ and then it said me to go to roaming and click mozilla firefox. i did that but when i opened it, it opened some other folder called "extensions". so i opened that too but the folder was empty. please do suggest something..

Asked by Naeema 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox will not start. I fresh installed. Tried opening with adminstrative status.

Yesterday I added Kaspersky antivirus. Now I can't start Firefox or Chrome. I'm having to use Microsoft Edge. I uninstalled Firefox and fresh installed. I disabled Kasper… (read more)

Yesterday I added Kaspersky antivirus. Now I can't start Firefox or Chrome. I'm having to use Microsoft Edge. I uninstalled Firefox and fresh installed. I disabled Kaspersky and tried to start Firefox. I am running Windows 10 on a new Asus laptop. My daughter has a new laptop running Windows 10 and Kaspersky and she's not having a problem. I can't click on the "Automatically add" link because I'm in Edge. I can't start Firefox.

Asked by fortworthsandi 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

I keep having crashes in Firefox. It says my Adobe Flash plugin has crashed every time I try to so anything like play a game. I've deleted Firefox and Flash player many t… (read more)

I keep having crashes in Firefox. It says my Adobe Flash plugin has crashed every time I try to so anything like play a game. I've deleted Firefox and Flash player many times but nothing worked. It started about 2 weeks ago and I can't fix it. I run Windows 10 and the computer is only about 7 months old. I am at a loss, please help!

Asked by Dean32098 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

I cannot open Firefox at all. It gives me an error message "Crash Reporter quit unexpectedly". I cannot reopen, or open in safe more. I have tried to delete and reinstall… (read more)

I cannot open Firefox at all. It gives me an error message "Crash Reporter quit unexpectedly". I cannot reopen, or open in safe more. I have tried to delete and reinstall. have restarted my computer and nothing works.

Crash ID: bp-493b063e-d284-4f04-98f8-8e8462160808

Asked by veronicawhitlock84 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

FF not responding on every computer with Windows 10

ever since I have upgraded to Win10, all the laptops/PCs of my family are unable to run FF properly. on each page the browser stalls freezing the pagemakiog it impossible… (read more)

ever since I have upgraded to Win10, all the laptops/PCs of my family are unable to run FF properly. on each page the browser stalls freezing the pagemakiog it impossible to use. pls help me. the idea of going back to IE depresses me but don't see any other option if things don't start working again thanks

Asked by loukaa 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

I used windows 10 pro and just receive this problem from yesterday, I can't open firefox at anyway even in safe mode and i got Crash ID: bp-907a524b-2dfd-40f4-8076-5ea0c… (read more)

I used windows 10 pro and just receive this problem from yesterday, I can't open firefox at anyway even in safe mode and i got Crash ID: bp-907a524b-2dfd-40f4-8076-5ea0c2161122

Asked by mrnkh 3 years ago

Last reply by FredMcD 3 years ago