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Firefox crashes

bp-c46c257b-1bd1-4533-8f33-a946d2131215 bp-63d476d9-35cf-466d-a7c1-72f402131215 bp-3317c6bc-a0b3-42cd-834a-102c52131214 bp-75ee3693-c1b3-46c7-9b80-1b19d2131213 We've been… (read more)

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We've been having multiple Firefox crashes a day for a long time now. Time to look for some answers. Sometimes Firefox crashes, and sometimes it freezes so I have to go into the "Start Task Manager" and manually end the Firefox process.

Vista is the operating system, and we have Norton Security Suite installed.

Memory usage might have something to do with it, as the computer often sounds as if it is working extra hard before it freezes or crashes. I also find that CPU usage is often around 50% when this occurs.

Asked by Aurelian69 6 years ago

Last reply by Andrew 6 years ago

  • Archived

Why can't I get Constant Guard to work properly with firefox. I have done as constant guard asked, but find no constant guard add-on in firefox. I want to use

I have been intouch with constant guard , have uninstalled and re-installed it but it doesn't work properly. when I go to your add-ons it does not show up and I want to u… (read more)

I have been intouch with constant guard , have uninstalled and re-installed it but it doesn't work properly. when I go to your add-ons it does not show up and I want to use constant guard and firefox. Please help me so I don't have to go to another web browser. thanks.

Asked by skatedon 6 years ago

Last reply by guigs 6 years ago

  • Archived

I want to install a pluggin for work email. There is no access to the pluggin folder despite being signed as admisnistrator.

The pluggin in to allow remote access to work email. There is no option to "run as administrator" when one right clicks on the icon in the downloads folder. Even though I… (read more)

The pluggin in to allow remote access to work email. There is no option to "run as administrator" when one right clicks on the icon in the downloads folder. Even though I am signed into the computer as administrator, installation keeps on being aborted. Help please! It's driving me mental.

Thanks Marga Guillén

Asked by MargaG 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Anyone else having troubles viewing Vines since the update to version 35?

I've done the trick where you change the config: "media.windows-media-foundation.enabled" value from true to false. But after the new update to Firefox 35, all vines are… (read more)

I've done the trick where you change the config: "media.windows-media-foundation.enabled" value from true to false. But after the new update to Firefox 35, all vines are just permanently frozen for me. I can see they load up perfectly, but they never start playing.

Asked by walksofar 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I remove Total Browser Security from the Extensions?

I received a message stating that " Total Browser Security could not be verified for use in Firefox and has been disabled." Total Browser Security is made by Mozilla wh… (read more)

I received a message stating that " Total Browser Security could not be verified for use in Firefox and has been disabled." Total Browser Security is made by Mozilla which makes Firefox!!! So Why in the heck could it NOT BE VERIFIED for use in FIREFOX?

So I would like to Delete it/Remove it from my list of "Extensions". however I have tried to remove it following all of the suggested methods, but have been unsuccessful. Is there a way to actually remove it?

Also, would the Total Browser Security disabled keep causing the Adobe Flash Plug-in to crash, and cause all of my web browsers to freeze and crash and then cause my computer to freeze? Or could that just be due to my computer being 9 years old?

I plan on building a new computer either later this year or early next year, whenever I get the money. I am trying to make this computer last.

Asked by Groffeaston 4 years ago

Last reply by Jamie Kitson 4 years ago

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How do I clean error and warnings for internet conflicts?

In trying to connect my new Netgear router from the store, I ran into trouble. Their tech support showed me many error and warnings for network conflicts. However, I did … (read more)

In trying to connect my new Netgear router from the store, I ran into trouble. Their tech support showed me many error and warnings for network conflicts. However, I did not have the $109 to have them fix my problem. I am having trouble finding where to clear those errors and warnings.

Asked by HaikuNani 3 years ago

Last reply by Seburo 3 years ago

  • Archived

Why do I get an alarming message from what looks like Firefox when I am on facebook and the site will not let me exit out. I have to turn off my computer.

The screen turns complete orange with the firefox logo and warns of something dire about to happen. Since I don't think this is legitimate, I try to exit but the only wa… (read more)

The screen turns complete orange with the firefox logo and warns of something dire about to happen. Since I don't think this is legitimate, I try to exit but the only way I can exit is to turn off my computer.

Asked by pearlbutton 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Can't access www.gotoassist.me for tech help on Firefox. Download will not open.

Tried to get help with my ant-virus program. The techie wanted to access my computer to help him solve the problem, using www.gotoassist.me We tried many ways, including… (read more)

Tried to get help with my ant-virus program. The techie wanted to access my computer to help him solve the problem, using www.gotoassist.me We tried many ways, including using Safe Mode, but none worked. The download would not open, so we could not go any further. Is this something Firefox has a fix for?

I use Windows Vista on a Toshiba Laptop, and my Firefox is up to date: 49.0.1

Asked by inanna 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Upgrade on 8-17-2017 is causing my laptop to work very slow

I upgraded Fire Fox on 8-17-2017 @ 11:00pm on my HP laptop Product Number: 1TJ82UA#ABA Installed: Windows 10 Home 64Bit I received an error message, it came on for a half… (read more)

I upgraded Fire Fox on 8-17-2017 @ 11:00pm on my HP laptop Product Number: 1TJ82UA#ABA Installed: Windows 10 Home 64Bit I received an error message, it came on for a half a second then went out. I started to use my laptop, looking at my E-mails Upgrade is causing my HP to run very slow I am using my Grandson's Compaq to turn in this report This Compaq laptop has not been upgrade with the new upgrade version of Fire Fox It is running A-OK.............

Please send me an E-mail fix, Thanks.

Asked by LouMail 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why can I no longer click on the zotero 'cite' button when searching for articles?

Hi there, I used to be able to save articles to my Zotero library when looking at an article using Ebscho host. I can no longer do this. How do I reference articles if th… (read more)

Hi there, I used to be able to save articles to my Zotero library when looking at an article using Ebscho host. I can no longer do this. How do I reference articles if the option to save to Zotero is gone from my browser?

Asked by tmueller 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Have received an email from you from a Mitchell Baker the chair asking for a donation did you send it to me address is *censored*

My name is Brenda I received on the 31st Dec 2013, it asked me for a donation, i was wondering if you sent it, the name was from a Mitchell Baker, the chair of Mozilla, i… (read more)

My name is Brenda I received on the 31st Dec 2013, it asked me for a donation, i was wondering if you sent it, the name was from a Mitchell Baker, the chair of Mozilla, is it true or a scam , letting you know that someone is sending these emails, please advise. Thank you


Your email address removed from question title to protect your privacy. This is a public forum. - Moderator Andrew (feer56)

Asked by Brendaedward 6 years ago

Last reply by James 6 years ago

  • Archived

my internet supplier, ( bezeq ) hijacks my browser, only way to get it back is a restart

on my Linux (Ubuntu 14.4) that is used by my wife, my internet supplier - BEZEQINT, keeps hijacking the firefox browser. The only way to get rid of the damn thing is to r… (read more)

on my Linux (Ubuntu 14.4) that is used by my wife, my internet supplier - BEZEQINT, keeps hijacking the firefox browser. The only way to get rid of the damn thing is to restart the system, ... this helps till the next time, usually about an hour later. It is more of an adv. that is annoying, and until you fill in your details incl. email and tel. you can not do anything. she refuses to give her tel no for fear of fraud. The only option I have is to restart the system. PLS HELP !!

Asked by vstrom 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

PAYPAL SAID I HAD TO NOTIFY MY WEB HOST TO COMPLY WITH "• IPN Verification Postback to HTTPS . HOW DO I DO THIS??

PAYPAL SAID I MUST COMPLY WITH NEW SECURITY AND NOTIFY MY WEB HOST AND ISP WITH THE FOLLOWING BUT PROVIDED TO INFORMATION ON HOW TO DO THIS?? IPN Verification Postback … (read more)

PAYPAL SAID I MUST COMPLY WITH NEW SECURITY AND NOTIFY MY WEB HOST AND ISP WITH THE FOLLOWING BUT PROVIDED TO INFORMATION ON HOW TO DO THIS??

IPN Verification Postback to HTTPS

At PayPal, one of our top priorities is to ensure our customers and yours have a safe, secure experience when managing and moving money online or on a mobile device. We are committed to providing the highest level of security to protect customer and transactional data and have been upgrading our systems to ensure we are processing on the latest and most secure protocols. This year, we are requiring all of our merchants to implement some important security upgrades, as well.

Our records indicate that you still need to make some critical security upgrades to your systems as well. If you see a "YES" next to a security change, your integration must be updated to accept these new security measures by the date specified:


• IPN Verification Postback to HTTPS - Complete by June 2018 - Update Needed: Yes

Asked by KENMICA 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Conatinually asks to update plug-ins that are already updated?

When I check my plugins, a few of them say to update due to vulnerability issues. Either some have been updated already and still ask to be updated or when they are actu… (read more)

When I check my plugins, a few of them say to update due to vulnerability issues. Either some have been updated already and still ask to be updated or when they are actually updated and everything is refreshed, the plugins still show that they need to be updated.

Asked by AndyDominguez 6 years ago

Last reply by AliceWyman 6 years ago

  • Archived

The sent file does not retain the sent email

When finished writing an email and sending it to the addressee the file normally loads into the sent folder of the email folder. It does not load in and the folder re… (read more)

When finished writing an email and sending it to the addressee the file normally loads into the sent folder of the email folder. It does not load in and the folder remains blank. Another email folder with a different email name works fine. Any suggestions how to fix the email address that does not work retaining the sent file?

Asked by LarryHarnish 5 years ago

Last reply by user709721 5 years ago

  • Archived

User name sent to my email address, but never arrives. Has Firefox been hacked and user info being sent to the wrong people?

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, t… (read more)

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, thought my login was bad and requested them send my "User name" (same email) User name never arrives. I had to create a new account on the forum to post this question as I can't get my old login to work.

Anyone else having this problem or has Firefox been hacked and my "User Name" sent to someone else?

Asked by SharkyCA 5 years ago

Last reply by guigs 5 years ago

  • Archived

You blocked UnitedHealthCare.com, this is a secure site. I need this for my work. I will have to change browsers now.

I am a medical insurance biller. I downloaded Windows 8, and Mozilla Firefox so that I could use United Healthcare Authorizations because they stopped allowing use on Go… (read more)

I am a medical insurance biller. I downloaded Windows 8, and Mozilla Firefox so that I could use United Healthcare Authorizations because they stopped allowing use on Google Chrome. I tried to get on the site, and the message I received was:

"An error occurred during a connection to saml2.radiologynotifications.com. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."  

When I looked this up, it said that your site said this was a malicious site and blocked it. This is a secure site. And I need this site for my work. I have been doing this for 15 years, and If I cannot use this I will be forced to use another browser.

Can you please help me?

Asked by Mightyhunter 4 years ago

Last reply by jscher2000 4 years ago