Firefox Support Forum

Latest update blocking website like indeed from loading in information about employers and other sites too. Every update makes firefox worse. I started using other browsers because now some video's don't work either. Last thing I saw was a QUICK pop-up that said something about bits of trackers now being blocked. Well lots of things are being blocked and making browsing a miserable experience. I tried using the standards system in options. Can't find anything to make it work. Allow lots of things and nothing is working except to probably make the web browser more vulnerable to creeps. Please undo your current update and stop making so many updates. I've had three in the last two weeks and every time they screw up the browser more and more. Just stop it!

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minutes for virtual RAM to be cleared out of disk and disk usage to return to normal. This is much worse since the last update, basically making Firefox unusable. Is anyone working on fixes so Firefox doesn't need 5 GB of RAM to open one simple web article?

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already to restore them, it finds the file, but then I cannot import them. The c:\windows.old thing does not work for me. Any other ideas where to look for my old bookmarks? Thanks, Daniela

I am getting the message "Access Denied You don't have permission to access "http://www4.citizensbankonline.com/efs/servlet/efs/loginnew-wait.jsp" on this server. Reference #18.ad674d68.1618522318.738da43 " when I try to log on to my bank. I'm running Windows 8.1 with Windows Defender and have accessed this site for years. When I called the bank's tech support their response was "Why are you still using Firefox? Everybody uses Chrome now." I do not use Chrome, but Edge will access the web page with no problem. This has been occurring on and off for several weeks and I have tried all suggested solutions I've found here so far (clear cache, history, DNS prefetch.... ). I've also noticed numerous other posts with the same error message. Any ideas??

Upgraded to a new Firefox version. Lost the ability to separate the Homepage from New Window behaviour. Is there no way to specify these two things separately? It seemed to be working fine when I first upgraded, but in the options it shows everything as "Blank Page", so if I want to change my homepage URLs, I have to set it to that and if I do that, it undoes the separation of the homepage and new windows and I have to go set it again in about:config...? One of my most used features was this separation of the Homepage with New Windows, gave me a lot of control.

Where can I find help for the Firefox Developer's menu which appears after pressing F12 ?

I have tried to download via it a YouTube music and save it as follows but it doesn't replay: What's wrong with this `curl` command ?

curl "https://r3---sn-2gb7sn7k.googlevideo.com/videoplayback?expire=1618934363&ei=-6V-YMyVKde0gQeAw42YDg&ip=94.112.85.61&id=o-AP6SpCFdGAWmLzhSgFAtZ3SlEFZ8Ia9CE6Zo6JS4tDTC&itag=397&aitags=133"%"2C134"%"2C135"%"2C136"%"2C160"%"2C242"%"2C243"%"2C244"%"2C247"%"2C278"%"2C394"%"2C395"%"2C396"%"2C397"%"2C398&source=youtube&requiressl=yes&mh=wS&mm=31"%"2C26&mn=sn-2gb7sn7k"%"2Csn-4g5ednsy&ms=au"%"2Conr&mv=m&mvi=3&pl=18&initcwndbps=1492500&vprv=1&svpuc=1&mime=video"%"2Fmp4&ns=oGOAXGyOlcIjz_s85Q2pnIEF&gir=yes&clen=149420529&dur=18529.041&lmt=1562702145590600&mt=1618912361&fvip=3&keepalive=yes&fexp=24001373"%"2C24007246&c=WEB&txp=5532432&n=1YA_uOdo4b3FiA&sparams=expire"%"2Cei"%"2Cip"%"2Cid"%"2Caitags"%"2Csource"%"2Crequiressl"%"2Cvprv"%"2Csvpuc"%"2Cmime"%"2Cns"%"2Cgir"%"2Cclen"%"2Cdur"%"2Clmt&lsparams=mh"%"2Cmm"%"2Cmn"%"2Cms"%"2Cmv"%"2Cmvi"%"2Cpl"%"2Cinitcwndbps&lsig=AG3C_xAwRgIhANfqcvaLCOf7GyvgoJdpRa5Ao5FeICYE2tO48YQbNWudAiEA2fsHoGqkNrm95J4OZTLNnl7-uWKl2oFuDk_mtMxGgNM"%"3D&alr=yes&sig=AOq0QJ8wRAIga4VjSJrXvQQNqTv44Ek_BJrY3xqK-kFSEEIVRd-LuxkCIBSgG30TBv7HqsvzOWJ7JA319KcRe_Ff2RU5VrH7cf-k&cpn=1I6CI7Oh9Q3CxGi2&cver=2.20210418.07.00&range=0-27199999977014&rn=366&rbuf=119795" -H "User-Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0" -H "Accept: */*" -H "Accept-Language: cs,sk;q=0.8,en-US;q=0.5,en;q=0.3" --compressed -H "Referer: https://www.youtube.com/" -H "Origin: https://www.youtube.com" -H "Connection: keep-alive" > J5.mpeg

While using HTTPS Only Mode, and following links from my GMail Account, I often get the "not available" Firefox landing page, when actually the "ultimate" link is HTTPS. When I select the option to "Continue" from the FF Landing Page, it will land on the https site.

It appears the initial link is a 3rd party intermediary (* see below) that manages for the sender.

Intermediary Link: http://click1.e.westernjournalism.com/hmvwhljsrclzhlwdzsnvlzlvlnznmpbjmjcfnwpvswmbwss_zdbbwmsmzskrlrdszpzzz.html

Ultimate Link: https://www.thegatewaypundit.com/2021/04/exclusive-mother-four-stopped-capitol-protesters-breaking-windows-raided-faces-55-years-prison/?utm_source=Email&utm_medium=the-gateway-pundit&utm_campaign=dailyam&utm_content=daily

How do I get around this annoyance?

Thank you!

Kevin

When using Paypal to pay for a purchase, from EBAY, the login screen for Paypal hangs, is not displayed, It does work when using IE (last version). It did work properly up to a couple of weeks ago.

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

I am unable to open the website "https://www.sonyliv.com/"

I am getting the below error while opening the website:

Ad Blocker Detected!

Sure, Ad-blocking softwares does a great job at blocking ads, but it also blocks some useful and important features of our website.

For the best possible experience,please disable your Ad Blocker.

I have also attached the screenshot of the same. Any help to resolve the issue is appreciated.

i no longer have a 'print preview' option that allows me to resize something to be printed. how do find it / restore it to the choices under 'file'? -- note: am techno-incompetent; simple step-by-step answer needed

Hi everyone,

I do need help on the following issue: I'm logged in my mailbox with Firefox browser. The password is saved and available in the browser settings. BUT. If I try to enter it and log in from another device, the mail service says the password is wrong. I can't understand how it is possible. The browser should use one of the saved passwords for the authorization, right? Why doesn't it work outside this very browser?

MAYBE one day I changed the password in the mail service, logged in, BUT didn't refresh it in the browser settings? May the browser use some cookies, service files or something like that for authorization despite unactual password saved? If yes, then how is it possible to extract the true password out of those files?

I turned to the mail service support, but they can't help me, because I didn't enter my real name, phone number or something during registration that could help to check my identity. So the only opportunity to save my mail is to use the browser files somehow. I'm going to reinstall Windows and I will loose access to my mail forever in this case that would be very very bad.. ((( Please, help!

I use Zone Alarm Extreme Security to scan for viruses, etc. I just upgraded to the latest version on my Windows 8.1 PC. Almost every scan has found the Heur:trojan-Downloader.script.generic virus in the same place. The path is as follows:

C:\Users\[user name]\AppData\Roaming\Mozilla\Firefox\Profiles\56zaeue3.default\extensions\staged\{b54cc223-b03f-4f2f-8cab-347ec67ab3fe}\bootstrap.js

ZA keeps treating the virus, but I want to get rid of it all together. I haven't been able to delete it because it is not visible in the folder location listed in the path. I've turned on view system/invisible files, but it is not visible. ZA tech support suggests reinstalling Firefox to see if that solves the problem, and if not, then a complete uninstall then reinstall of ZA.

I'm wondering if I can just delete the "staged" folder to get rid of the virus... The only extension I have added to Firefox is AdBlocker Ultimate, and I did that after the virus started showing up.

Has anyone else had this virus problem and if so, how did you solve it?