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Tabs still crash with video playback.

For 8 months i am still getting tab crashed messages whenever i try to pause then replay videos. I have sent crash reports and shown them on the help page and get no real… (read more)

For 8 months i am still getting tab crashed messages whenever i try to pause then replay videos. I have sent crash reports and shown them on the help page and get no real answers.

Asked by Scot63 3 weeks ago

Last reply by zeroknight 1 week ago

Yoroi wallet stopped working

Firefox updated and Yoroi wallet has stopped working. Failed to access storage. Yoroi needs to access to storage ("IndexedDB") to properly manage wallets. Your browser ma… (read more)

Firefox updated and Yoroi wallet has stopped working. Failed to access storage. Yoroi needs to access to storage ("IndexedDB") to properly manage wallets. Your browser may either not support IndexedDB or it may be disabled due to your privacy settings (such as private browsing) any Ideas ? my regards

Asked by peterjpjc 1 month ago

Last reply by zeroknight 1 month ago

firefox pdf how to have more "paper size" options

I need to turn a whole page into pdf but I can't see more paper options? demo of how this https://drive.google.com/file/d/1dNRNssqOwTILx8fF0cbUzoUhXjcSubHK/view https://i… (read more)

I need to turn a whole page into pdf but I can't see more paper options? demo of how this https://drive.google.com/file/d/1dNRNssqOwTILx8fF0cbUzoUhXjcSubHK/view https://i.imgur.com/SCFlh54.png

Asked by charles20091903 5 months ago

Last reply by jonzn4SUSE 5 months ago

Account not active after verification

I had to create a new account so I could migrate all of my firefox info to my new computer. after verifying with the code, i got a error 404 code. when i log in now, it s… (read more)

I had to create a new account so I could migrate all of my firefox info to my new computer. after verifying with the code, i got a error 404 code. when i log in now, it says my account is not active. how do i fix this???

Asked by lelareavis2005 4 months ago

Last reply by Dropa 4 months ago

Any way to roll update version 115.3 back?

Is there anyway to roll version 115.3 back? It's destroyed my ability to access almost anything on the internet (like my Yahoo mail, the Apple Store, transfer files w/my… (read more)

Is there anyway to roll version 115.3 back? It's destroyed my ability to access almost anything on the internet (like my Yahoo mail, the Apple Store, transfer files w/my iPhone and other common tasks. ~ Not happy in San Diego

Asked by Cynthia Royal 2 months ago

Last reply by zeroknight 2 months ago

Firefox won't open

Hello, Fireox has opened for me for years, but now it won't open! I get this error message: Secure Connection Failed <An error occurred during a connection to packag… (read more)

Hello,

Fireox has opened for me for years, but now it won't open! I get this error message: Secure Connection Failed

<An error occurred during a connection to package.onesearch.org. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.>

I can see the package.onesearch.org site trying to open BEFORE Firefox, but I am NOT trying to open it! I never even heard of it! Why would a site open at the same time as Firefox?

How do I delete package.onesearch.org from the opening? It is not in my bookmarks.

Thanks for your help.

Jeff K

Asked by Jeff Konczal 3 months ago

Last reply by zeroknight 3 months ago

Missing bookmarks

I have windows 8.1 and just downloaded firefox update. Msg said was last update and to download a file for extended coverage until Sept 2024. Did that and now all my pre… (read more)

I have windows 8.1 and just downloaded firefox update. Msg said was last update and to download a file for extended coverage until Sept 2024. Did that and now all my previous settings and ALL BOOKMARKS gone !!! How do I get them back? I know there is json file but how do I access and utilize to get bookmarks back? Thanks. [removed email from public]

Asked by twall1372 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Shortcuts to search engines on New Tab?

The New Tab page includes some shortcuts by default, including Amazon Search (see "@amazon" in the attached picture), which I dismissed shortly after installation. (The o… (read more)

The New Tab page includes some shortcuts by default, including Amazon Search (see "@amazon" in the attached picture), which I dismissed shortly after installation. (The only options are "Pin/Unpin" and "Dismiss".)

However, I want to create such shortcut for another search engine, like https://duckduckgo.com/?q=%s&iax=images&ia=images and I don't see the option - even if I set the URL to include "%s" and the name of the pinned shortcut begins with "@", as with smart keyword search and the Amazon search shortcut, respectively.

I am an advanced user and don't mind manually editing files in my profile folder (after I back it up of course).

Edit: I found a reference to it in prefs.js in my profile but changing it using user.js only caused the user_pref to disappear with no effect on the tile items. user_pref("browser.newtabpage.pinned", "[null,null,null,null,{\"url\":\"https://www.amazon.com/\",\"label\":\"@amazon\",\"searchTopSite\":true},null]");

Asked by Václav Trpišovský 1 month ago

Last reply by cor-el 1 month ago

How to remove ‘Click allow if you are not a robot’ pop-ups

Definition: “Click allow to confirm that you are not a robot” is a rogue website, which shows unwanted pop-ups and ads in the browser. Moreover, it redirects users’ tabs … (read more)

Definition: “Click allow to confirm that you are not a robot” is a rogue website, which shows unwanted pop-ups and ads in the browser. Moreover, it redirects users’ tabs to other malicious websites that also threaten the security of your browser. Usually, the infection occurs after you visited and even clicked on suspicious websites. Of course, torrent downloads might also allow adware install on your computer. So, if you notice the same rogue website appearing even when surfing on a legitimate one, the adware is on your computer. When browser problems occur, it is also usually the case that viruses are on your computer. To appear legitimate, the app can pose as a way to improve surfing experience. Or, it may display alerts about a potential system infections. So, the software pretends to assist users in the removal of those infections. Of course, cybercriminals developed it with a clear purpose: their interest is to gain profit from affiliates. And they try to reach their goal by delivering intrusive ads and redirections to the website visitors. But they do not stop here. The malware can even change the browser’s settings and also illegally track users’ web activities. Ref: https://www.internetsecurity.tips/how-to-remove-click-allow-if-you-are-not-a-robot-pop-ups/#:~:text=%E2%80%9CClick%20allow%20to%20confirm%20that%20you%20are%20not,you%20visited%20and%20even%20clicked%20on%20suspicious%20websites.

I tried to follow these Instructions How to remove this adware

1  Run the browser on your PC and go to its Settings (the three dots or three horizontal lines in the menu) 
2   Expand the Privacy and Security options, in the left panel.  
3   Access Site Settings in the menu that opens.
4   In the provided list, identify the adware by its name. 
5   Click on it.
6  Set Notifications, Pop-ups and ads to Block.

These instructions do not correlate to Fox Browser -- How can I get rid of this pop-up on Fox Browser? Any Suggestions? I am running Windows 8.1 and Windows Defender does not seem to find this Adware. Is there a way to find it? By the way, "There is no 'Click Allow' to click . . . . ."

Asked by mdrembold 3 months ago

Last reply by cor-el 3 months ago

Homepage

I had my Mozilla homepage set to where a new page would open when I clicked on one of my shortcuts. Now its just opening the page right on my homepage instead of a new t… (read more)

I had my Mozilla homepage set to where a new page would open when I clicked on one of my shortcuts. Now its just opening the page right on my homepage instead of a new tab. I can't figure out how to fix this on my laptop. ALSO- my "Recent Activity" is displaying on my homepage and I don't want that. How do I stop that?

Asked by mst66 5 months ago

Last reply by suram080 5 months ago

allow access to websites I know are ok

Hi, I constantly battle with Firefox, trying to listen to a radio station I know is fine, as I have been listening to it for years. But recently Firefox hasn't been all… (read more)

Hi,

I constantly battle with Firefox, trying to listen to a radio station I know is fine, as I have been listening to it for years. But recently Firefox hasn't been allowing me to, so I have to try through other browsers. I like Firefox in general, but this really annoys me, as there is no way to allow access to particular sites. Even though a site is listed in the safe ones, it still blocks it and nothing can be done

Please sort this Thank you

Asked by m123 4 months ago

Last reply by Paul 4 months ago

Firefox opens 2nd window instead of using the open one

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started hap… (read more)

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started happening and I don't know what I might have done to cause it. Using Windows 8.1.

Asked by R C 1 day ago

Last reply by zeroknight 7 hours ago