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  • Archived

I set up a sync account then uninstalled Firefox. How to I resync the new install?

Firefox was running slow. I set up a sync account, uninstalled Firefox. Reinstalled it but cannot get the sync in order to recover bookmarks and passwords. is there a way… (read more)

Firefox was running slow. I set up a sync account, uninstalled Firefox. Reinstalled it but cannot get the sync in order to recover bookmarks and passwords. is there a way to sign in to the sync account and resync the device? Any help is greatly appreciated.

Asked by Bassamme 6 years ago

Last reply by pollti 6 years ago

  • Archived

Aurora for Windows 8 Touch fails to run.

I have installed Aurora (version 29.0a2, Australis interface) on my PC running Windows 8.1 64-bit. When I run Aurora in Windows 8 Touch mode (using the Windows 8 button i… (read more)

I have installed Aurora (version 29.0a2, Australis interface) on my PC running Windows 8.1 64-bit. When I run Aurora in Windows 8 Touch mode (using the Windows 8 button in Aurora) it just shows the app's splash screen and disappears. Needless to say, Aurora is set as my default browser.

Is this a known bug and would be solved soon, or is it just happening with me?

UPDATE: I found this error message in the Windows event logs: "Activation of the app DefaultBrowser_NOPUBLISHERID!1E05176855CC7D2F for the Windows.Launch contract failed with error: Access is denied."

Asked by rarora7777 6 years ago

Last reply by guigs 6 years ago

  • Archived

Firefox crashes

Firefox 28 Will not start in Windows 8 Touch Mode, crashes at splash screen Specs: Win 8.1 Pro x84 Pentium 4 @3.06GHz. 1.5 GB RAM 1TB HDD Antimalware Service: Windows De… (read more)

Firefox 28 Will not start in Windows 8 Touch Mode, crashes at splash screen Specs: Win 8.1 Pro x84 Pentium 4 @3.06GHz. 1.5 GB RAM 1TB HDD Antimalware Service: Windows Defender and Malwarebytes(currently closed)

Asked by jparas66 6 years ago

Last reply by Andrew 6 years ago

  • Archived

My firefox browser no longer closes, minimizes, or restore up or down the window, all of them are grayed out

Whenever I have Firefox browser window open, and then select to open a private browsing window, the open Firefox browser red X close button grays out and does not close, … (read more)

Whenever I have Firefox browser window open, and then select to open a private browsing window, the open Firefox browser red X close button grays out and does not close, minimize, or restore up or down. This happens to both the regular Firefox browser window and the private browsing window. Sometimes, this occurs when only the regular Firefox browser is open and not any private browsing windows.

Asked by CoolDave 6 years ago

Last reply by guigs 6 years ago

  • Archived

Can't print personalised content of a standard doc, eg promotional voucher although fixed elements do print

I have a voucher from a pub chain which shows on screen all the standard fixed information regarding the offer, plus all the personal details, eg name, ref number etc. W… (read more)

I have a voucher from a pub chain which shows on screen all the standard fixed information regarding the offer, plus all the personal details, eg name, ref number etc. When I try to print it only the standard parts are printed and none of the personal elements.

Asked by teeyell 6 years ago

Last reply by guigs 6 years ago

  • Archived

I have no sound. I got a message the my audio needs to be reconfigured. How do I do that?

I have a new computer with Windows 8. I can't get any sound. The speakers have power and the volume in the control panel is at medium. I also can't play videos without an… (read more)

I have a new computer with Windows 8. I can't get any sound. The speakers have power and the volume in

the control panel is at medium. I also can't play videos without an error message.

Asked by OfficeManager 6 years ago

Last reply by Gingerbread Man 6 years ago

  • Archived

Youtube button ''watch in youtube.com'' don't work anymore.

When i watch an embedded YouTube video in Facebook or other discussion forum the button watch in youtube.com don't work anymore. Normally, it opened a new tab and redire… (read more)

When i watch an embedded YouTube video in Facebook or other discussion forum the button watch in youtube.com don't work anymore. Normally, it opened a new tab and redirect me directly to the youtube link. Now, i click but nothing happen. How to fix this?

Asked by Marc-Eric 6 years ago

Last reply by guigs 6 years ago

  • Archived

New computer, windows 8.1, Downloaded firefox and orks but I get a blang about window at times

Using Firefox on a new Toshiba computer, Windows 8.1, lots of Ram and Graphics memory. Seems to work OK but I get a blank "About" window at times that I have to close. … (read more)

Using Firefox on a new Toshiba computer, Windows 8.1, lots of Ram and Graphics memory. Seems to work OK but I get a blank "About" window at times that I have to close. It seems like another Firefox window and sometimes offers a search bar. Can I turn this off? or what causes it? Mike Rees

Asked by mdrretired 6 years ago

Last reply by guigs 6 years ago

  • Archived

How do I get the Send button back on my e-mail?

Until recently there was a send button on my e-mail page. It has disappeared. I can't send or reply to e-mails now. I am connected to the internet, so that's not the p… (read more)

Until recently there was a send button on my e-mail page. It has disappeared. I can't send or reply to e-mails now. I am connected to the internet, so that's not the problem. What do I do?

Asked by judiec 6 years ago

Last reply by Tony98 6 years ago

  • Archived

safe sites are being blocked and mozilla asks me to make an execption every time.

i'm at the point of ending it all...IRL each time i try to enter a safe site, Mozilla asks if i trust the site, i get three options (it looks like this) ***This Connect… (read more)

i'm at the point of ending it all...IRL

each time i try to enter a safe site, Mozilla asks if i trust the site, i get three options (it looks like this)


***This Connection is Untrusted***
   >What should i do?
           (gives me option to leave)
   >technical  Details
                (gives drop down menu of url)
   >I understand the risks
                 (make exception)
*********************************************************************************

usually i type in a url and go, but it stops me every time

  • i don't want to make an exception for each site i frequently visit, i need the popup gone all together.

PLEASE HELP

Asked by maahgle 5 years ago

Last reply by philipp 5 years ago

  • Archived

Firefox freezes when a harddrive it is not operating from is doing a lot of writing

Hey, So I have 2 harddrives in my pc. I use one for writing a lot of data and another for my programs (this one is an ssd). I've installed firefox on the one used for pro… (read more)

Hey, So I have 2 harddrives in my pc. I use one for writing a lot of data and another for my programs (this one is an ssd). I've installed firefox on the one used for programmes. When I dump a lot of data to my other harddrive, firefox stops responding. I would like to know why, because I know my pc can handle the data (when I dump data to the ssd I get 10x the performance). Thannks for your time, Maocx

Asked by Maox 5 years ago

Last reply by Sourjobraato Banerjee 5 years ago

  • Archived

New Sync not working (/questions/1007210)

Hi Using FF version 31 on windows 8.1 (work PC) and FF latest version on new mac (installed new yesterday). Imported bookmarks from Chrome and set up FF on mac. Installed… (read more)

Hi Using FF version 31 on windows 8.1 (work PC) and FF latest version on new mac (installed new yesterday). Imported bookmarks from Chrome and set up FF on mac. Installed FF on windows 8.1 today and logged in sync. Message that sync will start momentarily but hours later no activity - I assume this is a quick sync process. Please can you assist with a solution? Many thanks! Craig

Asked by cknighton 5 years ago

Last reply by guigs 5 years ago

  • Archived

How do I stop Firefox for asking for a certificate for every site I visit?

This is a burdensome extra step I have never seen before when using the firefox browser. Sometimes it even blocks me from being able to sign a petition or visit a website… (read more)

This is a burdensome extra step I have never seen before when using the firefox browser. Sometimes it even blocks me from being able to sign a petition or visit a website that I know to be trusted. How do I uninstall or at least make it less sensitive?

Asked by Gailsfirefox 5 years ago

Last reply by philipp 5 years ago

  • Archived

"Most Popular" appears in Spanish after update to 32.0.2

I was working away and decided to update to the latest version. Not my BEST idea, because now Huffington Post US Politics page now shows "Most Popular" section in Spanis… (read more)

I was working away and decided to update to the latest version. Not my BEST idea, because now Huffington Post US Politics page now shows "Most Popular" section in Spanish.

??????????????????????????

Asked by Gabe_ORielly 5 years ago

Last reply by azfutball13 5 years ago

  • Archived

Tabs with video won't be closed - FF 32.0.3

I have been running into this problem everytime I open up a tab trying to watch a video. If I decide to close it, no matter the video is still loading or not, it simply g… (read more)

I have been running into this problem everytime I open up a tab trying to watch a video. If I decide to close it, no matter the video is still loading or not, it simply give no response when I click on the close button. And sometimes this tab will not close until I force FF to totally close up or will be closed after no less than three minutes.

Had tried starting up in safe mode and makes no difference.

Had tried to disable all addon in normal mode and restart - no help.

There is no problem with my homepage setting.

Please help and thanks.

PS. I almost had checked all problems related to "tabs won't close" so please don't mark my question until I select my solution. THX.

Asked by HersperiaH 5 years ago

Last reply by mahanan 5 years ago

  • Archived

Keep getting a "not responding" message. It's getting worse by the day. Nothing seems to work, including resetting.

The title says it all. I keep getting "not responding" message. It's getting worse. I tried resetting today with no results. I've had mozilla for years and never had … (read more)

The title says it all. I keep getting "not responding" message. It's getting worse. I tried resetting today with no results. I've had mozilla for years and never had this problem.

Asked by Minaluver 5 years ago

Last reply by You 5 years ago

  • Archived

My Firefox accounts are not being synced

I'm using firefox 33.1.1 and having an issue of new sync feature. Everytime I open my browser for a yellow status bar appears at bottom which says unknown error something… (read more)

I'm using firefox 33.1.1 and having an issue of new sync feature. Everytime I open my browser for a yellow status bar appears at bottom which says unknown error something like that. I already reinstall my firefox and also try on other PC's but the issue is same. I'm using syns feature from more than 6 to 7 months but this all happens suddenly. I also google that some peoples has same issue but didn't find any solution.

Asked by aneesprince 5 years ago

Last reply by philipp 5 years ago