Showing questions tagged: Show all questions
  • Solved
  • Archived

Why can't I use right click menu in Alert Dialog?

Why can't I use right click menu in Alert Dialog? I select the text in an alert dialog but when I press right click the menu will not show up. I works in Chrome. Why not … (read more)

Why can't I use right click menu in Alert Dialog? I select the text in an alert dialog but when I press right click the menu will not show up. I works in Chrome. Why not in Firefox? Any way to have it work?

Asked by Chaperon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

Even if I register a Google domain as an exception, Google login information will be deleted

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings. After that, register the Google domain as an exception with… (read more)

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings.

After that, register the Google domain as an exception with "Manage Exceptions".

When I restart Firefox after logging in to Google once, the Google registration information disappears even though I registered the exception, and I have to log in again.

However, there are some sites where my login information will not disappear if I register as an exception.

How can I prevent my Google login information from disappearing even if I restart with the above settings?

Thank you.

Asked by lsdoll02 5 months ago

Answered by lsdoll02 4 months ago

  • Solved
  • Archived

3 issues: Crash Report- Passwords Not Saved - Restarting ++

Lately: these issues have popped up. I have all the FF updates. 1. I keep getting Crash Reports (never had thee before) 2. My passwords are not saved and I have to contin… (read more)

Lately: these issues have popped up. I have all the FF updates. 1. I keep getting Crash Reports (never had thee before) 2. My passwords are not saved and I have to continually re-enter, esp. on Twitter and IG 3. When I close my computer to Sleep, Windows keeps asking me to Update and Restart.

   When I do, it goes through the process and then says Windows could not Update and 
    is undoing the changes. Is it a conflict with FF?
    I have the Avast Secure Browser and their Support said I can uninstall it and it would
    not take away anything on my FF browser. True?

Thanks for any and all your help.

Asked by betsymy 1 year ago

Answered by FredMcD 1 year ago

  • Locked
  • Archived

Must add option to disable the version 89 Proton UI in the VIEW menu - it is awful for Desktop + Mouse.

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on scr… (read more)

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on screen and efficiency.

Luckily in one of the threads I found solution, and links to articles to fix most of the biggest issues:

As a temporary tactic to buy time, you can use a preference to revert the tab bar to its older appearance. This is just for Firefox 89, so you have a month to keep an eye out for the next workaround. To set that up: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box in the page, type or paste proton (or full browser.proton.enabled) (3) Double-click the preference to switch between true (new Proton style) and false (old Photon style) Since this was kept in just for testing, there might be some occasional glitches.

Here the options I changed - set false to all.

   browser.proton.contextmenus.enabled
   browser.proton.doorhangers.enabled
   browser.proton.enabled
   browser.proton.modals.enabled
   browser.proton.places-tooltip.enabled

+ even further reduction of the spaces -> browser.uidensity -> 1

I expect the new Proton view is inspired by touch screens - and is more optimized for tablets, giving more space around individual options, with extra space around them - to make sure you hit the right option with your finger. The downside is we get less visible options on the screen, as now each option takes more space - and it is absolutely awful and less visible for people using desktop mode, and using the more precise mouse and/or keyboard.

And here a list of the problems and annoyances in V89, and why they are a problem (and these are only the ones I noticed so far - attached is a screenshot collage of the issues.

1. Tabs which play audio no longer show that they play audio, unless I hover on top of them - which is a big problem if you have 20 tabs, and are searching which one auto-played some audio. In the previous version each tab playing audio had the audio icon on top of it. 2. My bookmarks take much more space on my screen, and while previously I organized them to fit perfectly to it, now are going outside of it, and I have to (unnecessarily) scroll to find more. 3. On YouTube There was a "delete video" button next to each video in my "watch later" list, and I was able to quickly delete the watched ones. Now I have to click on the 3 dots, and then on the trash bin button to delete. Much slower an annoying. Return to the old vision (sadly I cannot find a way to fix this yet)

This totally failed visualization must IMMEDIATELY be reversed, and you must add option in the VIEW menu - which switches between the old DESKTOP view (version 88 style), and new TABLET view (V89 style).

And it must not be allowed that you disable the browser.proton.enabled option in the next update, as this will force us to use only the new awful view, and give us 3 options:

1. Revert to 88. I have already backed up my profile, and downloaded it, in case V90 ruins the view permanently. This also opens us to security risks - so I can allow this for no more than 2-3 months, in hope you fix this fail. 2. Switch browser. Move to Vivaldi (which I use at work) or Brave, if you refuse to fix the fail. 3. Accept the awful view - not going to happen to me. I am using Mozilla since Netscape, but this fail is infuriating enough to make me switch if made permanent / even worse.

Asked by b.gyulmezov 1 year ago

Last reply by Chris Ilias 1 year ago

  • Solved
  • Archived

FF doesn't load any pages anymore except for mozilla's own pages

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no t… (read more)

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no themes installed and 2 windows open with approx. 155 tabs. I've tried turning of hardware acceleration, checked for proxies, updated FF, restarted FF, checked the Windows firewall (all permissions granted) and avast antivirus (ditto), checked for malware with avast antivirus - but all to no avail.

I am at a loss with this problem and kindly ask for advice. Januario

Asked by d2311 10 months ago

Answered by d2311 10 months ago

  • Solved
  • Archived

Imported bookmarks beign overwritten by old bookmarks

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).] I backed up my bokmarks on both PC and Mac as .json files due t… (read more)

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).]

I backed up my bokmarks on both PC and Mac as .json files due to switching laptops for my holiday (PC is personal, Mac is work). When I imported the personal .json file on the Mac, the bookmarks did get imported but all jumbled up - the folders were still there but empty and all the bookmarks were just dumped in random order in the Bookmarks Menu root folder. So I tried synchronising profiles instead which didn't work either.

Now I'm back home and of course the synch has messed up the bookmarks on my PC as well. I deleted everything, restored the bookmarks from the personal .json again, and it does restore them properly for about 2 seconds and then all of the neatly sorted bookmarks in their folders get overwritten again by the jumbled mess. The same thing happens when I restore from the automatic restore point instead (from a day before my holiday).

I have disconnected the snych, restarted and updated several times, and tried this on both PC and Mac with both the personal and work .json files, with the same result every time. I have about 1200 bookmarks in total so I would love to be able to fix this without going through all of them to put them back into their respective folders manually. Any idea how I can fix this?

Asked by seppukuu 6 months ago

Answered by seppukuu 6 months ago

  • Solved

Text can no longer be read after Firefox update - too bright

Hello After the latest Firefox update, 101.0 (64-Bit) for Windows, the text of our website can't be read anymore because it suddenly appears way too bright. It worked sin… (read more)

Hello

After the latest Firefox update, 101.0 (64-Bit) for Windows, the text of our website can't be read anymore because it suddenly appears way too bright.

It worked since years before and still works with other browsers.

Is this a know bug with version 101 and might be fixed? Or is there any other problem?

The website is: link text

Thanks a lot, if someone can help!

Kind regards,

Wolfgang

Asked by public66 3 weeks ago

Answered by public66 3 weeks ago

  • Solved
  • Archived

Can't Retrieve Bookmarks after latest update - 76

Hello. I can't find my bookmarks after update 76. I followed the directions, and I ouldn't find anything. I searched my computer and all my drives for json files and 'bo… (read more)

Hello. I can't find my bookmarks after update 76. I followed the directions, and I ouldn't find anything. I searched my computer and all my drives for json files and 'bookmarks', and I found backups from 2001, 2013, and I know I have backups 'older' than those on discs, but the ones missing (so far) are the most important and complete ones from the past 7 years. Please correct me if I'm wrong, but update 76 'seems' to necessitate syncing devices. I only have reason to browse on my desktop, so I didn't plan on syncing it with anything. I 'do' have a smartphone, but other than downloading malwarebytes and one other app, that I need, that's the extent of my 'online' activities on the phone. However, since I couldn't find my bookmarks without doing so, I decided to download Firefox onto my phone and try to sync them up. When I signed up for the Firefox account earlier, I changed my password with a password generator. However, my phone doesn't have all the characters on its keyboard that are in my password. You can customize the keyboard, but it looked like a magnificent pain to do so. Instead, it seemed easier to 'dumb down' my password from 40 characters down to around the minimum, at least until I got them synced. However, I tried twice with typing visible on the phone and it said the password was wrong, so instead of trying a third time, and getting locked out of Firefox - I came here to see if anyone could help me. I know that rebooting often corrects a lot of things, but since I don't have these bookmarks backed up anywhere - I was afraid this might be a case where it may make the bookmarks more difficult or impossible to retrieve. Thanks in advance.

Asked by Help Please 1 year ago

Answered by Help Please 1 year ago

  • Solved
  • Archived

Reset Firefox browser- LOST ALL my logins & passwords & bookmarks!

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & pa… (read more)

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & passwords or my saved bookmarks, but after clicking on the reset as instructed, I lost everything! I'm not sure what to do.... I clicked on restore bookmarks, but it said can't access the file... Is there any thing I can do to get them back??

Will restoring the laptop to an earlier date work?

Any help would be so very very much appreciated. Thanks, Sheila

Asked by sheilava747 1 year ago

Answered by sheilava747 1 year ago

  • Solved

site gamigo,desert operations keeps trying to connect.My anti virus stops it but i just want them to stop.

Hi.I would like to know how i can stop this site from constantley trying to connect with my P.C.luckeley my firewall stops it but eventully they will succeed.Iplayed it a… (read more)

Hi.I would like to know how i can stop this site from constantley trying to connect with my P.C.luckeley my firewall stops it but eventully they will succeed.Iplayed it a long time ago.I stopt,deleted my account but they keep attacing several times a day.I,ll be gratefull with any help\advise about this.i tryed acsessing the page sourse and i think i,ve only made it worse.

Asked by scarrleg 5 months ago

Answered by FredMcD 5 months ago

  • Solved
  • Archived

WALMART GROCERY !

https://www.walmart.com/grocery it not finishing the download at Walmart grocery. so I can't shop. The problem is coming from fire fox. I try it on google.com and have n… (read more)

https://www.walmart.com/grocery it not finishing the download at Walmart grocery. so I can't shop. The problem is coming from fire fox. I try it on google.com and have no problem. only problem i have it on is fire fox. But other stuff work on fire fox. Please fix the issues as soon as possible. Please.

Asked by rebels01 1 year ago

Answered by rebels01 1 year ago

  • Solved
  • Archived

Search text not showing up in search bar of homepage, only address bar.

Title should describe the problem, search function text appears now in the address bar, and not in the text field of the home page when I'm typing it. Very difficult to g… (read more)

Title should describe the problem, search function text appears now in the address bar, and not in the text field of the home page when I'm typing it.

Very difficult to get used to.

Asked by scraf.pro 1 year ago

Answered by Franz_von_Suppe 1 year ago

  • Solved
  • Archived

Firefox and IE can access most web pages, but both go "unable to connect" on mozilla.org

Hello, I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.… (read more)

Hello,

I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.2

Other webpages load fine. The only way I've gotten mozilla.org to load is by using a web proxy, but then the error appears when I try to download the latest version of firefox (it's always "download was interrupted" then). Going down the recommendations on this help page https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites , I verified that windows firewall allows Firefox. Then I checked the system time and the wireless connection. Flushing the DNS cache was similarly fruitless. Other computers using the same internet provider in the same house don't have this problem, so I don't think the ISP is at fault. I even went looking for the DNS number of the website and tried inputting that into my address bar. Still no luck. I made an HTTP log file of the error through about:networking, as described here https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging, and will attach it. I really hope you can help me troubleshoot this; it's been plaguing my relative for an excruciatingly long time.

... hm. Your attachments browser window doesn't see .moz_log files, so I've uploaded them to this ge.tt address: http://ge.tt/1ocAom83 .

Regards, Silvia

Asked by catfooted 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Top sites not populating (and won't be forced to) after Firefox reinstall

I recently reinstalled Firefox (84.0, 64-bit) and I found that the Top Sites weren't populating. They also couldn't be made to hold a site with the editing tool on each s… (read more)

I recently reinstalled Firefox (84.0, 64-bit) and I found that the Top Sites weren't populating. They also couldn't be made to hold a site with the editing tool on each square, and nothing will bookmark.

I found a previous question about this from years ago, which was solved when the questioner verified that the History wasn't being created--it was blank--and the person answering the question said something about removing the "places.sqlite database file", which would then prompt Firefox to create a new file by that name, and track history and populate the Top Sites. An article was mentioned in that solution to help walk through the process, but I didn't see any link or reference to what that article was.

That exact same issue seems to be happening for me--my Top Sites won't load, won't be made to save anything, and I have no History despite the reinstall happening a couple of days ago--and this sounds like the solution may work for me as well but I've no idea where to find it or how to execute the recommended procedure.

Would anyone know where to find that article, or if there's an updated method to tackle the issue?

Related: I have Firefox on my phone and on another computer in the house, and I'd thought they would all sync up to share the same bookmarks, etc., but that hasn't happened. Is this connected to the same issue? Meaning, once the History/Top Sites/bookmark issue is resolved, will doing a Sync actually get my Firefoxes all talking together and sharing the same bookmarks?

Thanks for your time.

Asked by reay.jespersen 1 year ago

Answered by jonzn4SUSE 1 year ago