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When using the PDF viewer, is downloading restricted to the web cache?

If I click on a link for a PDF file in Firefox, when it opens in Firefox is it saved in the web cache or is it saved somewhere where I would have to manually delete the f… (read more)

If I click on a link for a PDF file in Firefox, when it opens in Firefox is it saved in the web cache or is it saved somewhere where I would have to manually delete the file afterward? I'm asking because I don't want any PDF files indefinitely remaining on my computer which I would never use again.

Asked by Jesant13 7 years ago

Answered by user709721 7 years ago

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Connect another computer to Firefox Sync

I have Firefox Sync on my main laptop (COMP1) and I added my iPhone (DEVICE1). This setup works fine. I now have a new laptop (COMP2) and plan to retire COMP1. What is t… (read more)

I have Firefox Sync on my main laptop (COMP1) and I added my iPhone (DEVICE1). This setup works fine.

I now have a new laptop (COMP2) and plan to retire COMP1.

What is the best approach to recreating my connection for COMP2 and DEVICE1?

I tried using this method, but don't think this will work once I wipe COMP1 clean: https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync?redirectlocale=en-US&redirectslug=share-bookmarks-tabs-and-more-your-other-computers#w_get-the-code-on-another-computer

Steps followed: Connect another computer to Firefox Sync

Do these steps on the second computer that you are trying to add to Firefox Sync.

   At the top of the Firefox window, click the Firefox button and select Set Up Sync. The Firefox Sync Setup window will open.
   Click I Have an Account.
   Since you're not near the device with Sync already set up, click the I don't have the device with me link.
   Sign in to your Sync account:
       Enter your account email address
       Enter your password
       Enter your Recovery Key
       Then click Next 
   You will see a Setup Complete screen. Click Finish to complete adding this device to your Sync account.

Asked by kimberly.howze 7 years ago

Answered by the-edmeister 7 years ago

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are you recommending a video upgrade 3/30/2014. seems suspicious

I am getting pop up notifications that Firefox needs a video upgrade. as I look at the URLs that the upgrade is coming from, it just doesnt look right. Then one page was … (read more)

I am getting pop up notifications that Firefox needs a video upgrade. as I look at the URLs that the upgrade is coming from, it just doesnt look right. Then one page was arcade games that I could not avoid accepting. Is Firefox recommending this video upgrade? I cancelled the install. I am not having any problems at this time. As far as I know, I am running the latest version of Firefox on my new windows 8.1 laptop.

Asked by lstellhorn 7 years ago

Answered by Gingerbread Man 7 years ago

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When I open a new tab, my pins do not show up, and I cannot find the square with the 9 boxes to turn it on at the top, what do I do

When I open a new tab, the page is blank, and I cannot view my pins. I tried searching for the box with the 9 squares in it at the top of the screen to turn it back on, b… (read more)

When I open a new tab, the page is blank, and I cannot view my pins. I tried searching for the box with the 9 squares in it at the top of the screen to turn it back on, but it does not show up. How do I get my pins back?

Asked by nikkimac 7 years ago

Answered by Diego Victor 7 years ago

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I'd like to disable an addon, but can't find the Foxfire button at the top of the Foxfire page.

I am trying to disable the "tracker" add-on, and the instructions tell me to click on the Firefox button at the top of the Firefox page, but there is no Firefox button. … (read more)

I am trying to disable the "tracker" add-on, and the instructions tell me to click on the Firefox button at the top of the Firefox page, but there is no Firefox button. I am looking at the top left-hand corner. There is a Mozilla globe, but when I click on it, I only get the options of minimizing or closing the page. Please help!

Asked by Janarama 7 years ago

Answered by cor-el 7 years ago

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Advanced javascript options (about:config)

I know that JavaScript options aren't available anymore on the options (despite of finding it a poor decision). I accept going to the about:config and trying to tweak thi… (read more)

I know that JavaScript options aren't available anymore on the options (despite of finding it a poor decision). I accept going to the about:config and trying to tweak things there.

My problem is that the "advanced features" are not so clear as the JavaScript enable in the config.

What I am wondering is how to set each of these functions (individually) there:

http://newspaint.files.wordpress.com/2013/01/howto_firefox_advanced_javascript_settings.png?w=630

Any help would be really appreciated.

Asked by kyllopardiun 7 years ago

Answered by Gingerbread Man 7 years ago

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How to move the "new tab" button from one side of screen to other

Had a settings file somehow end up corrupted and had to restore Firefox to default and start over with my custom toolbars. Only problem is that the "New Tab" button want… (read more)

Had a settings file somehow end up corrupted and had to restore Firefox to default and start over with my custom toolbars. Only problem is that the "New Tab" button wants to ONLY go to the LEFT of the tabs bar. Will not be put on the RIGHT side of it like it was previously by default. Want this back. Anyone know how to set this in the about:config or whatever? I keep looking for my new tab button on the right and getting irritated that it's on the left instead. Customize will not let it be put on the right. Dragging it there puts it on another toolbar, drops it on the left of the screen when you have the mouse on the right, or doesn't do anything and just makes the icon vanish back to the customize window.

Asked by TygerWing 7 years ago

Answered by TygerWing 7 years ago

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I can't find the Firefox tab that takes me to edit and print et al. unless I have a little bitty screen.

I just got a new computer and got changed to windows 8, and the guy set it up with internet explorer when I was accustomed to using firefox. My son put it on firefox, but… (read more)

I just got a new computer and got changed to windows 8, and the guy set it up with internet explorer when I was accustomed to using firefox. My son put it on firefox, but I can't find the firefox tab with access to edit, print, print preview, etc. , except when I have the firefox box on three quarters of the screen, which is too small. How do I get it to fill up the screen and still give me the little box so I can print? Please don't answer with an avalanche of gibberish, because my computer understanding is negligible.

Asked by senyax 7 years ago

Answered by jscher2000 7 years ago

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did not solve the problem.

locking this thread - please continue in your original thread - https://support.mozilla.org/en-US/questions/996546 - to keep your question and the support answers in the … (read more)

locking this thread - please continue in your original thread - https://support.mozilla.org/en-US/questions/996546 - to keep your question and the support answers in the same thread

I have tried clearing the cache by going to option/adv/network and clear now the you have advised me to do, but it says my cache is currently using 0 bytes of disk space.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by tauz3 7 years ago

Last reply by user1077957 7 years ago

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It's an ongoing issue

If you check the history of the conversation /correspondence i was having with tech team, it would be more easier. It all started with not be able to access the Verizon w… (read more)

If you check the history of the conversation /correspondence i was having with tech team, it would be more easier. It all started with not be able to access the Verizon website. I am able to access every single website other then the Verizon. When I have tried to log in it gives me following error massage: Unable to connect

Firefox can't establish a connection to the server at www.verizon.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Then some one from the contributor told me to clear the cache, which I have tried but it did not work and then again some one else told me to start the Firefox in a safe mode ---------did not work. Also I have checked the shock player which already installed on my computer. Thanks I would like someone to call me or give an idea to fix the problem, that would be nice.

edit: removed personal information for your protection. (philipp)

Asked by tauz3 7 years ago

Last reply by philipp 7 years ago

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keyboard does not type correct charcters

I am typing this on Word because when I type in Firefox (it only appears to be in Firefox) random characters are displayed instead of the character typed. For example if… (read more)

I am typing this on Word because when I type in Firefox (it only appears to be in Firefox) random characters are displayed instead of the character typed. For example if I type "qwerty" I get the following characters "asdfgh" if I try to repeat " qwerty" then I get "#zxcvb". I have tried to run in safe mode and also tried to reset Firefox,I have have also tried a different keyboard but nothing seems to work!

Asked by Eddie277 7 years ago

Answered by cor-el 7 years ago

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Can I use this laptop to download the Firefox install files to a flash drive, so that I can install it on an XP computer that only has Windows Explorer?

Another computer is running on Windows XP. I don't want to run Windows Explorer on it to search for Firefox so I can install it to use instead. How do I download the nece… (read more)

Another computer is running on Windows XP. I don't want to run Windows Explorer on it to search for Firefox so I can install it to use instead. How do I download the necessary files to a flash drive the current laptop where Firefox is the search engine?

Asked by Jackiepam 7 years ago

Answered by Diego Victor 7 years ago

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How can I restore my bookmarks properties?

A few days ago, I installed XMarks extension in Firefox and Chrome to sync my bookmarks between the two browsers. I just noticed that all of my Firefox boomarks properti… (read more)

A few days ago, I installed XMarks extension in Firefox and Chrome to sync my bookmarks between the two browsers. I just noticed that all of my Firefox boomarks properties have been deleted (I used the bookmarks properties to save password data occasionally) and I'm wondering if there is a way to restore the bookmarks properties - perhaps doing a System Restore to a prior checkpoint?

Asked by dchadjohnson 7 years ago

Answered by the-edmeister 7 years ago

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How can I get Firefox ver. 29 to work with Silverlight in windows 8.1

I noticed that this problem doesn't occur in version 28 of Firefox. For some reason when I try to go to Netflix, I can login but I can't play any videos without getting a… (read more)

I noticed that this problem doesn't occur in version 28 of Firefox. For some reason when I try to go to Netflix, I can login but I can't play any videos without getting an 2103 error message with Silverlight. I've tried uninstalling and reinstalling both 64bit and 32bit versions of Silverlight 5. It worked last night, but for some reason it won't work at all. So I've went back to version 28 of FIrefox and the problem is gone. I also want to note that this problem isn't happening with Chrome or IE11.

Asked by Decat42 7 years ago

Answered by user1068417 7 years ago

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The add-on "Disconnect" no longer displays the drop down menu properly after updating Firefox to v29.

This add-on extension "Disconnect", after upgrading to Firefox 29 now displays only a tiny drop down box when clicked vs the full drop down menu. Before the upgrade it wo… (read more)

This add-on extension "Disconnect", after upgrading to Firefox 29 now displays only a tiny drop down box when clicked vs the full drop down menu. Before the upgrade it worked fine. It does this whether adding it to the tool icons in the upper right of the window (left of the new Firefox dropdown menu) or whether adding it to the Firefox menu itself as an additional icon. The extension appears to work in terms of blocking adds/tracking, as before, just can't see what is in the drop down menu. Already tried disabling and re-enabling, no change.

Asked by pkoof 7 years ago

Answered by philipp 7 years ago

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Bonjour j'ai réinstaller windows 8.1, je n'arrive pas à récupérer mes anciens marque page etc qui étaient pourtant synchronisé

J'utilise depuis plus d'un an firefox sur différents appareil smartphone, tablette android, un pc et un pc portable, mon portable s'est planté grave, j'ai réinstallé wind… (read more)

J'utilise depuis plus d'un an firefox sur différents appareil smartphone, tablette android, un pc et un pc portable, mon portable s'est planté grave, j'ai réinstallé windows 8.1 et firefox (je crois que c'est la nouvelle version) je me suis connecté à sync avec mes coordonnées, mais je n'arrive pas à retrouver mes marque page etc sur le serveur (comment dois-je faire)? Je ne trouve nulle part une façon de récupérer les données du serveur

Asked by anddvl 7 years ago

Answered by philipp 7 years ago