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  • Archived

How to request a change AKA contact Firefox / Mozilla itself?

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and ans… (read more)

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and answered. And no disrespect to the community at all -- it's very valuable and has been helpful to me -- but I am interested in putting this request before someone at Mozilla / Firefox who actually has the authority to decide it and do it.

FYI, not to be too mysterious about it, I think the Privacy & Security setting on Notifications would be improved by putting in a permanent option to let a user stop notifications when he or she has taken a screen shot. Allowing it to be paused now requires the user to go back in and change the setting each time he or she opens Firefox. For me, that's dozens of times a day.

On a broader scale, why not give the user the option permanently? We are, I hope, a land and community of people who prefer choice over mandates, even partial ones, when the substance of the choice or mandate does not pose a risk to others.

Thanks.

Asked by Txasslm 2 years ago

Last reply by James 2 years ago

  • Archived

Your email sent by mistake

Re your (partial email & apology) sent to me by mistake: "Greetings, It has been said that astronomy is a humbling and character-building experience. You know what e… (read more)

Re your (partial email & apology) sent to me by mistake:

"Greetings, It has been said that astronomy is a humbling and character-building experience. You know what else was humbling? Sending out an email by mistake, full of out-of-context Sagan quotes being used as placeholder text (thank you, Sagan Ipsum)."

So I looked for the humor in it, but then remembered that since you "partner" with the cursed WEF, it's more likely an expression of a severe mental illness that characterizes all who "partner" with them, & thus only deranged types might find funny.

Asked by firron 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

new 2023 update stops links

Had Firefox for many years. Generally, install updates automatically. Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hov… (read more)

Had Firefox for many years. Generally, install updates automatically.

Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hover over, view and copy links, and they don't show up. Try to advance pictures in a rotation display - no response. The only change was the auto update.

Asked by Doc 1 year ago

Last reply by cor-el 1 year ago

when I login into some WEB site it goes in to an endless loop continues

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr work… (read more)

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

Asked by 2jspangler 4 months ago

Last reply by zeroknight 4 months ago

  • Archived

cannot complete hotel booking

Using the hotels.com, I cannot complete the booking. The caches are empty, all cookies deleted; still the same: "Sorry, we’re having some trouble at the moment. Please tr… (read more)

Using the hotels.com, I cannot complete the booking. The caches are empty, all cookies deleted; still the same: "Sorry, we’re having some trouble at the moment. Please try again. There are some problems with the form that need to be corrected. Please check the highlighted fields." Naturally, all fields are properly filled, the highlighted field is the c. card security number, that is defaults to blank when the booking confirmation button is pressed. I have to admit, I did try two other browsers and three computers and an android phone. All the same. Again: nothing in the caches, no cookies are present. The only "advise" that hotel.com was giving is the empty the caches. I even re-loaded the Firefox just to make it sure that it has the newest updates Simultaneously, I do not see on the Internet that others having the similar issue. Could you please point me to the right direction/ Thank you in advance,

Paul

Asked by beibaden 1 year ago

Last reply by beibaden 1 year ago

  • Archived

Error 5000/5001 on iplayer

When I try to play iplayer as of June 2022 it comes up with error 5000/5001. Other tv players are no longer playing either, Channel 4 for some time now. My laptop runs on… (read more)

When I try to play iplayer as of June 2022 it comes up with error 5000/5001. Other tv players are no longer playing either, Channel 4 for some time now. My laptop runs on Windows 8 and I have the latest version of firefox. In plug ins my codec is set on always activate as is Widevine CDM. I tried unchecking 'play DRM controlled content' in settings then checked it again and it has come up with Widevine CDM will be installed shortly, but nothing has happened.

many thanks, frances

Asked by fcorr 1 year ago

Last reply by fcorr 1 year ago

  • Archived

Why are bookmarks not automatically saved in the search engine (Firefox) you are using?

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or rem… (read more)

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or removed, and needed to be re-loaded, as well as about 200 updates which needed to be downloaded, and still being downloaded. When re-loading Firefox my previous bookmarks were not retained, although I think may have located them via a Microsoft remedy (Firefox remedies have been fruitless.) They are not not the old Firefox folder (my most recent entry was 2019,) and not in the places Firefox has suggested looking. I will backup my current 5 days worth of bookmarks, when all of the downloads are current, and try to download the Microsoft suggestion. My question is; why are they NOT automatically saved? And if somebody has a remedy for me please send it as I will not do anything with my bookmarks for a few days.

Asked by newsie2000 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

WARNING FROM MICROSOFT

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefo… (read more)

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefox exclusively, does this warning affect me? I'm not very computer savvy and am not sure what is the relationship mozilla firefox to windows (I think it's microsoft windows). I guess this computer has windows 8.1 but I'm not sure. Also, awhile back, microsoft edge showed up on my laptop but I've never even opened it, not even sure what it is. Not sure exactly when but I bought this Asus laptop but it's been several years. Thank you very much for any instruction and/or advice you may be able to give me. Randy Boone. [removed email + phone# from public]

Asked by p.a.boone 1 year ago

Last reply by James 1 year ago

  • Archived

Ca nnot use interactive map of my municipality as I use to prior to Firefox update

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.o… (read more)

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

Asked by phil_brennan 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I updated my Firefox today but did it "download" as well? I have no way to find this out. Please just give me an ANSWER instead of sending me to 10 locations. Thank You!

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help w… (read more)

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help with a Real Live Person. I am not especially computer literate I am sad to say! Thank You!

Asked by Rochelle Backman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

eMail program fails at final step with "500 Something went Wrong" error

Windows 8.1, Firefox 99.0.2, eMail program part of Microsoft Office365 (deployed by university IT department) Login process worked fine for a month or so after implementa… (read more)

Windows 8.1, Firefox 99.0.2, eMail program part of Microsoft Office365 (deployed by university IT department) Login process worked fine for a month or so after implementation of a 2-level authentication (password plus a second method of user's choice - I chose a USB-flash device which [on request] sends a code for 2nd verification). All of the above still works, except that once logged in, the system asks me if it should remember me, or not (i.e., store a cookie or not, for future convenience). I always click "No". Now, when I do that, I get an error number 500, which is completely non-committal: "Something Went Wrong" - with a long garbage code. (See attachment for sample.) Results of tests to see what's wrong: 1) works fine (able to complete eMail login) under Microsoft Edge; 2) works fine on my laptop, running Windows 8.1 and Firefox 94; 3) on the 'problem' computer (desktop), I uninstalled Firefox 99 and downloaded/installed Firefox 93 - "500" error persisted. Just today: removed Firefox/Mozilla (including all folders/files, and Registry entries) then re-installed version 99. Still doesn't work. Let me know what else you need to know.

Asked by hawked-off 2 years ago

Last reply by hawked-off 2 years ago