Firefox Support Forum

The automatic updater recently updated Firefox to version 104.0.2 (64 bit), yet I have been using the 32 bit for the last 9 years (on Windows 8.1).

Furthermore after the update, I had nothing but problems, which tells me the 64 bit version is in-compatible with Windows 8.1 (or it is on my PC). Since then, I have manually downloaded the version in 32 bit, installed it, (which has replaced the 64 bit) and all my problems have gone.

In future can the automatic updater stay with what is on my system (i.e. 32 bit) please and does not update it to 64 bits. It looks to me like the updater checked if my laptop could run a 64 bit application and hence replaced the 32 bit with a 64 bit version.

As a point my PC (laptop) will run 32 or 64 bit applications, but I tend to find most 64 bit applications don't run that well, hence I elect to use 32 bit applications.

Not much point sharing any data now because the 64 bit version has been replaced with a working 32 bit version, but if it helps later and you want me to re-install the 64 bit I can do and share information accordingly. Send me an email accordingly.

Thank you

I have issue related to form filling. The issue is that when i try to fulfill the contact us form of Heater Pump. When i fill it and submit it. It take me back to that empty form & does not submit it.

When printing a document from a website, font is zoomed in--too large and makes text run off the page. This does not occur with Word documents or in Microsoft Edge browser. It just started a couple of days ago. Not sure if related to some update? Running Windows 8. My browser zoom is set to 100% but when I print the font is huge. I tried reducing my browser zoom but then the websites were too small.

Hi there,

I have a Firefox sync account with a expired work email(custom domain) , and I'm still able to login. Now I am trying to update or add new email where I'm asked to enter a code that's been sent to expired email. I'm literally stuck now as I don't have control on expired email/domain, could you please let me know how to fix this?

Thank you

Hello, I had a PDF document I was working on and saved/downloaded but not all entered fields saved so I thought I would take a screenshot. I used CTRL+Shift+S and the screen darkened for the prompt "drag or click on the page to select a region. Press ESC to cancel" except now I cannot do anything. I cannot drag and click, and every small movement of my mouse brings up an error "Woah! Firefox Screenshots went haywire. Were not sure what just happened. Care to try again or take a shot of a different page? ReferenceError: ui is not defined". Pressing the escape button on the screenshot prompt does nothing, as well as pressing the esc key on the keyboard. If I use CTRL+Shift+S again it'll bring up a second screenshot prompt that works and takes a screenshot of the greyed out page. I would not like to just close firefox as it is a lot of work that I am going to lose. Thank you for your help!

Hi,

when tabs crash, no any crash reports is generated and, of course, there is no the option to send it.

Using Firefox 105.0.3 (32-bit) on windows 8.1 64-bit (anyway, the issue was present also in previous Firefox versions).

Hi...

I think, after updating to edition 107.0b1, firefox developer edition is not applying the following (to remove sidebar width limit) from UserChrome file:

/* remove maximum/minimum width restriction of sidebar */
#sidebar {
  max-width: none !important;
  min-width: 0px !important;}

I downloaded the new Firefox early this morning and I want to go BACK. I cannot escape out of fullscreen view - except by manually making the borders shrink. Who thought this was an "improvement". How can i delete the current version and get back to the earlier version. I am old and old fashioned and I have never found an update which is an improvement. Thank you, rs

I have a pretty bad habit of letting my sessions go on for ages - multiple windows, multiple tabs in each, have had literally hundreds open at different points, but never had an issue with restoring the session if the browser/computer crashed.

Today I opened Firefox and got the usual restore screen, but when I selected Restore I got a session that was from weeks, maybe months ago. Checked my history and it's all up to date as of yesterday, nothing missing in recently closed windows etc. Is there a way of getting back my most recent session or is it lost forever?

SEE MY SUBJECT BOX ABOVE . AN E-MAIL SENT TO ME TODAY FROM MOZILLA , STATES I SHOULD MAKE FIREFOX MY DEFAULT BROWSER(IT ALREADY IS)BY GOING INTO SETTINGS . IF I DO THAT,IT STATES THAT FIREFOX IS NOT MY DEFAULT BROWSER , BUT IT IS . ALSO THE BOX WITH "MAKE DEFAULT" IN IT DOES NOT DO ANY THING WHEN I CLICK ON IT . I AM USING MICROSOFT WINDOWS 8.1

I HAVE BEEN USING FIREFOX FOR OVER 10 YEARS AND REGULARLY HAVE UPDATES DOWNLOADED AND INSTALL THEM . SO,WHY DOES THE "SETTINGS" SECTION REPEATEDLY SAY FIREFOX IS NOT MY DEFAULT BROWSER ?

OK, I play a game using facebook, when you did your update on 11-1-22, the Facebook widow/ format changed and now my game is smaller and there is that lousy side bar on the left, It's a FIREFOX screw up, it opens in the original view using another Browser, just I can;t use that browser because I'm using another FB profile on there. Every time Fire Fox does an Update, they screw something up or break it. again, Firefox Broke another page, It still flickers, still get that crap "this Page is slowing down Fire Fox." You don't fix stuff, and it NOT my job to do YOURS and fix what YOU broke.

A few months ago, my computer crashed. After that, firefox would not open at all when I clicked the icon. It would show in task manager for about a second, then disappear. I ended up having to reinstall it to get it to work again. Today my computer crashed again and I started having the exact same issue. I have had to reinstall firefox again to get it to work.

Why does this happen?

Hello! I have a problem with my title bar buttons. No matter which theme I put on, they always have a different color than the rest of the theme (as you can see in the attached image). I tried searching for a solution, but nothing works. I tried troubleshooting, messing with the code (userChrome.css), but it's pointless. Maybe I did something wrong?

When trying to do two-factor authentication through the application, it gives an error. I scan the QR-code, enter the number = wrong code. used different applications for this on android, but the result has not changed. I need to set up authentication to log into my addons account

Whenever I open my website official on Mozilla in two or more tabs it starts lagging and slows down

I often use the websiteCity Live Anex to order medicine online. But when I try to open this website on FireFox Browser it runs very slow so I need to shift to another browser. Please fix this error.

Good Day, I'm using Firefox 107.0 . I have two expired personal certificates issued by SAP, a very large Business Application Company. I also have a current recently issued certificate that doesn't expire until Nov. 2023. Trying to connect to the Support site for the Company, I'm informed that my certificate has expired. I expect that's because the certificates are listed in order of oldest to newest, and the expired certificates are hit before the new one, which is likely not checked. I go into Privacy and Security Settings, to the View Certificates option, and delete the two expired certificates, then click OK. I go back to view the certificates, and the deleted certificates are still there. I still cannot connect to the Company site. When is was using MS IE, i was able to delete expired certificates without any issue. How can i safely delete expired Personal Certificates in Firefox, without having to delete many other things that I do not want to have to deal with re-establishing, which would be a significant time sink. Thank you! George P.

Starting some time ago (not sure what update it was), my system buttons turned transparent on my Firefox installation. It happens whenever I use any light (white taskbar background, system pages backgrounds, etc.) Firefox full theme, and there are many tabs in the window (the buttons start to glitch as I open more 'live' tabs, then go completely; empty ones don't seem to count). They are still functional, just transparent. The problem is not specific to my main profile, I have reproduced it on clean profile with only a theme installed (so, no addons are involved). It doesn't happen, though, when I:

• use any dark theme
• use a Firefox Color theme
• activate Troubleshoot Mode (obviously, as the themes themselves are not enabled)

WTF? Any further ideas to investigate?