Firefox Support Forum

I have the volume control all the way up. I turn the volume control on videos all the way up. I have just updated Firefox. The sound is too low. Is there an add-on? It used to be OK, not now.

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried several things I don't remember, and also clicked on the DuckDuckGo privacy tab when that option came up. I was unable to change the color of the tab but then suddenly got a gray screen with all gray tabs. There is no color.

It is not a Microsoft issue, as I have tried rebooting several times and always get a color screen at the reboot. But when the page starts loading, all the icons are gray. I tried a system restore but after a long reboot got a message that the restore was unsuccessful because apparently blocked by my security software (Webroot). The advice was to temporarily disable Webroot but when I go into my apps, the only option is to uninstall and I am hesitant to do that because I don't know if I can quickly reinstall it without having to call Webroot customer service.

At this point I can't figure out what to do. Can you help without my having to reset everything? I always keep a lot of windows open which is one feature I like about Firefox, and really don't want to have to reconstruct all those pages.

I will appreciate your help in solving this problem, which I think is a software issue and possibly related to some things I might have clicked while trying to change the toolbar color.

Win8 OS is not working properly: power off function will not work,have to unplug to turn off; unable to access OS section that allows to access devices,files,etc. and problems adding up.

The last two upgrades caused me to lose all of my bookmarks. I am running version 106.0.2 on a 64 bit hp desktop. Am I doing something wrong? Pretty basic download/upgrade. I am no longer taking upgrades until I can get answer(s)

Thank you, Super Pops.

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me know. Dennis [email removed from public]

in the autoplay box in settings my allow camera and microphone is showing but there is nothing typed in the box e.g. facebook. how do i get facebook typed in there because when i use facetime on facebook, i cannot hear or see anyone even though both my camera and microphone are on

Lately I've noticed that the longer I use my Firefox browser during the day the more memory it uses up. If let alone it eventually takes up so much computer memory that everything on my computer slows to a crawl and I have to either exit Firefox or even reboot. Is there any way to stop this? I'm wondering if there are any Firefox features or add-ons that I can do without. I'm not looking for anything elaborate out of Firefox, just basic internet usage.

Few days after installing a strange border started appearing around the app unless I'm in full screen which I don't like to use. What's happening and how can I stop this?

hello, I wrote to you telling you that when i facetime on facebook i cannot see or hear anyone and you answered me to try this or that. you said to go into permissions and make sure that my camera and microphone had facebook to have permission and when i facetime to go into permissions there and click off the use default button and click allow or always ask. i have already done this and still have the problem. well I know what is happening and it is your fault firefox. when my sister, who is sitting next to me rings me on facetime (and was helping try to fix this problem) and it still didn't work, while she just kept the facetime open, she watched me go into the permission box again on the padlock page, the settings i put ALLOW were gone and the use default box was ticked again. so this time i put always ask. and came back out of the permissions page and then went straight back in, and guess what.....every time i leave the permissions page, it goes back to use default. MY SETTINGS ARE NOT BEING SAVED. THERE IS NO SAVE BUTTON BECAUSE YOU REMOVED IT. I MAKE A SETTING, COME OUT OF THE PAGE AND IT IMMEDIATELY REMOVES MY SETTINGS. YOU NEED TO FIX THIS BECAUSE NOTHING IS WORKING BECAUSE IT CONTINOUSLY GOES BACK TO DEFAULT. IF YOU DO NOT FIX THIS ASAP I AM SHUTTING YOU DOWN AND GOING TO BING AS MY BROWSER

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitably expands and expands using up more and more memory until I have to exit Firefox. Is there anything I can do to limit Firefox?

how can i change text color for downloaded themes  ? as the photo this recommended theme wold be better if i can change colors of the text on tabs.. couldn't find a recommended extensions to do this job

Since this took me awhile to figure out I thought this could help other people.

firefox Did Not Connect: Potential Security Issue

Also you can manually add sites in preferences. Privacy & Security Preferences → View Certificates... → Servers → Add Exception

So a while ago I opened firefox on my computer and noticed all my bookmarks were dead (they had the globe and wouldn't go anywhere when clicked), I thought 'weird' and didn't do anything at the time because it wasn't what I was busy with at the time. Then, recently, I open firefox and my bookmarks are linked wrong. Like, I have Netflix bookmarked, it says Netflix, it has been netflix for as long as I have used Firefox, but if I click on it, it takes me to an article I read weeks ago at this point -one I did not bookmark or even view repeatedly. In some of my folders all of the bookmarks are missing, like they aren't dead, they're just gone.

But if I go to my ipad firefox and access my desktop bookmarks from that sync -which I literally just re-synced today- I have all my bookmarks. All of them exist, the links are fine, they're there. But I have tried refreshing Firefox, uninstalling and reinstalling it, restarting my computer, logging out of my account, removing all my extensions, everything I can think of and! Nothing!

Also, if I try to restore my bookmarks from an older file, it does nothing. Or it will say it can't access them.

I don't know what's going on. I know if I wanted to I could go through and re-bookmark them all because I do have access to all of them on my ipad, but I mostly want to know if there is a way to fix it on my desktop or even figure out what happened. I can't remember anything happening around the time with my browser. Any help is much appreciated!

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers.

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