Showing questions tagged: Show all questions
  • Archived

clearing history

If clearing history & deleting everything, wouldn't i lose items i want to keep ? I usually go through, deleting one item at a time, so as not to lose everything… (read more)

If clearing history & deleting everything, wouldn't i lose items i want to keep ? I usually go through, deleting one item at a time, so as not to lose everything. This can take awhile ! What am I doing wrong ? I really like Firefox, by the way. I feel 'safe' using it, like the features, just everything about it !

Asked by Sunflower44 1 year ago

Last reply by cor-el 1 year ago

  • Archived

settings

hello, I wrote to you telling you that when i facetime on facebook i cannot see or hear anyone and you answered me to try this or that. you said to go into permissions a… (read more)

hello, I wrote to you telling you that when i facetime on facebook i cannot see or hear anyone and you answered me to try this or that. you said to go into permissions and make sure that my camera and microphone had facebook to have permission and when i facetime to go into permissions there and click off the use default button and click allow or always ask. i have already done this and still have the problem. well I know what is happening and it is your fault firefox. when my sister, who is sitting next to me rings me on facetime (and was helping try to fix this problem) and it still didn't work, while she just kept the facetime open, she watched me go into the permission box again on the padlock page, the settings i put ALLOW were gone and the use default box was ticked again. so this time i put always ask. and came back out of the permissions page and then went straight back in, and guess what.....every time i leave the permissions page, it goes back to use default. MY SETTINGS ARE NOT BEING SAVED. THERE IS NO SAVE BUTTON BECAUSE YOU REMOVED IT. I MAKE A SETTING, COME OUT OF THE PAGE AND IT IMMEDIATELY REMOVES MY SETTINGS. YOU NEED TO FIX THIS BECAUSE NOTHING IS WORKING BECAUSE IT CONTINOUSLY GOES BACK TO DEFAULT. IF YOU DO NOT FIX THIS ASAP I AM SHUTTING YOU DOWN AND GOING TO BING AS MY BROWSER

Asked by gailanne1 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox display changed

I upgraded my video card in windows 10 64 bit. The card lets me connect through HDMI finally. But Firefox won't display as before. It now looks like the version of Firefo… (read more)

I upgraded my video card in windows 10 64 bit. The card lets me connect through HDMI finally. But Firefox won't display as before. It now looks like the version of Firefox for my linked cell phones after trying multiple restore efforts. Did Firefox change so the desktop version looks like it was made for my phone? I linked my phone and it seems to have overwritten my desktop settings. Are they recoverable, as in older recent backups of my data still saved somewhere on your server? Thanks much!

Asked by Jax64 1 year ago

Last reply by Terry 1 year ago

  • Archived

Have changed password on my Citibank on account I can no longer open the account

Citibank cannot access the online account changed pass word and it keeps asking me for the new password. Citibank says Firefox has to be restored? Please help Thank yo… (read more)

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Asked by baschmets358 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox Browser Can't Open Without My Permission

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.… (read more)

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.1 the latest? I don't know I see other comments about other versions.

And so many more issues I am about to pull every last hair out of my head. I don't even know how your Bookmarks work, nothing like I've ever seen. And, why does Firefox Browser open in different pages, sometimes. I'll have 2 rows or 3 rows of add-ons. Sometimes the font is so tiny I cannot read it, other times it's just fine.

I know what you are going to do. You'll give me some instructions with words that mean nothing to me. Then you'll provide articles I can read, and they mean nothing to me either. I AM NOT an IT person. I just want to turn on my computer and have it work properly JUST ONCE! Wouldn't that be great, then maybe twice in a row!

I thoiught i would be happy with Firefox, but I'm not. Just like I'm not happy with Windows platforms from 7 onward. Instead of making things easier for the everyday user all you do is make things more confusing and complex. I read some of the questions on this website and I don't even know what they're talking about.

I just want Firefox to WORK

Asked by Rhonda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Stopped receiving Washington Post newsletters

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, h… (read more)

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

Asked by rudolphnaples 6 months ago

Last reply by cor-el 6 months ago

Unable to log in to quora from GMail notifications on Firefox

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inev… (read more)

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inevitably get the message, "something went wrong. Try again later" I need to get to Quora directly from G Mail. Please help.

Asked by suchindranath 5 months ago

Last reply by cor-el 5 months ago

Firefox on my new computer says"hmm. we're having trouble finding that site" for all internet access requests. What can I do to open it up to the internet?

I recently installed firefox on a new computer and it will not access the internet. Any access request gets the message "Hmmm. We're having trouble finding that site."… (read more)

I recently installed firefox on a new computer and it will not access the internet. Any access request gets the message "Hmmm. We're having trouble finding that site." We cannot connect to the server.... It says to check that fiefox has permission to access the web, but I do not know how to do that. How can I get Firefox to access the web? I do not want to have to use different browser, but will switch unless this is resolved.

Asked by Stanpeabody 3 months ago

Last reply by zeroknight 3 months ago

  • Archived

fixing settings

in the autoplay box in settings my allow camera and microphone is showing but there is nothing typed in the box e.g. facebook. how do i get facebook typed in there becaus… (read more)

in the autoplay box in settings my allow camera and microphone is showing but there is nothing typed in the box e.g. facebook. how do i get facebook typed in there because when i use facetime on facebook, i cannot hear or see anyone even though both my camera and microphone are on

Asked by gailanne1 1 year ago

Last reply by Terry 1 year ago

  • Archived

closing tabs but task manager still has them open

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox I want tab… (read more)

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox

I want tabs to close ( end process) when I close them

So now I manually 'end process' and the machine resumes speed

How do I get firefox to End Process when tabs are closed

this is w 8.1, don't know what version of firefox, pretty recent

this is firefox mozilla, as best I understand, not that I know why these two are always paired

tx

Asked by martin001 1 year ago

Last reply by Terry 1 year ago

  • Archived

Computer Slowness

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitabl… (read more)

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitably expands and expands using up more and more memory until I have to exit Firefox. Is there anything I can do to limit Firefox?

Asked by michaelbrandt362 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

Computer slowness

Lately I've noticed that the longer I use my Firefox browser during the day the more memory it uses up. If let alone it eventually takes up so much computer memory that e… (read more)

Lately I've noticed that the longer I use my Firefox browser during the day the more memory it uses up. If let alone it eventually takes up so much computer memory that everything on my computer slows to a crawl and I have to either exit Firefox or even reboot. Is there any way to stop this? I'm wondering if there are any Firefox features or add-ons that I can do without. I'm not looking for anything elaborate out of Firefox, just basic internet usage.

Asked by michaelbrandt362 1 year ago

Last reply by Terry 1 year ago

  • Archived

why can't enchanted tracking protection be disable in about:config turn on FALSE DOES NOT WORK??? I'm 68 I can't keep turning it off to type in passwords I pay my bills online. I have Malwarebytes for protection.

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I p… (read more)

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I pay my bills online. I have pay Malwarebytes for protection. It should be optional, not shoved on us. Jazz

Asked by jazzapia1 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Mozzilla tracking cookies

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one als… (read more)

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one also greatly appreciated.

None of the screens that I see re. "Strict Tracking"in the support pages work when I try them on my version. I want to change my tracking to "strict", but cannot find out how. Also, I see hundreds of trackers esp. every time when I have to use Google since that is the only one w/ which a few sites can deal. I am attaching a screenshot of the daily Adaware tracking cookie search that I schedule. If I had gone to Google, the difference would be that there would be hundreds, even from a short single visit w/ Google in the file name.

Any help re. either of these these two matters would be greatly appreciated. Wolfgang

Asked by Wolfgang 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago