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  • Archived

Help needed for a pensioner who doasn't understand

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner… (read more)

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers.

Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser

Asked by bevanrichardson 1 year ago

Last reply by Terry 1 year ago

  • Archived

Mozilla browser not working anymore for my online banking

Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech sup… (read more)

Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech support. They told me to use google chrome instead. I have been using Firefox for years and never had a problem. After researching for latest update changes, I tried changing the settings to allow cookies for the session for the bank but this did not work either. Any idea why this is happening? Thank you. Tony.

Asked by tony.koukounas 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Chrome works but Firefox doesn't

Firefox fully updated for fully updated Windows 10 21H2 on HP Envy, 16 GB ram, Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz. Only trouble known is that suddenly FF… (read more)

Firefox fully updated for fully updated Windows 10 21H2 on HP Envy, 16 GB ram, Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz. Only trouble known is that suddenly FF would not operate the Ancestry.com properly after years of everything operating just fine there. Finally swapped browsers to Chrome. That works 100% ok. My problem is that I want to use Firefox not Chrome.

Asked by m2014rust 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox Monitor

I recently accessed Firefox Monitor. Living in Australia we had a large Data Breach from Optus (Phone carrier) in Sept last year. Yet it was not litsed in your list. Plea… (read more)

I recently accessed Firefox Monitor. Living in Australia we had a large Data Breach from Optus (Phone carrier) in Sept last year. Yet it was not litsed in your list. Please advise

Asked by pcostello3 1 year ago

Last reply by Terry 1 year ago

  • Archived

autoplay block does not work

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/ and the videos play automatically with… (read more)

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/

and the videos play automatically with the autoplay block on firefox, thank you for your help god bless.

Asked by loceanworld 11 months ago

Last reply by Terry 11 months ago

  • Archived

Firefox

With the latest release of Firefox the Extensions are no longer viewable above the toolbar. One in particular ScrollSave needs to be set (turned on) at the exact scrolle… (read more)

With the latest release of Firefox the Extensions are no longer viewable above the toolbar. One in particular ScrollSave needs to be set (turned on) at the exact scrolled location and now this capability has been lost.

Any suggestions.

Asked by repetowski 10 months ago

Last reply by Terry 10 months ago

  • Archived

Mozzilla tracking cookies

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one als… (read more)

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one also greatly appreciated.

None of the screens that I see re. "Strict Tracking"in the support pages work when I try them on my version. I want to change my tracking to "strict", but cannot find out how. Also, I see hundreds of trackers esp. every time when I have to use Google since that is the only one w/ which a few sites can deal. I am attaching a screenshot of the daily Adaware tracking cookie search that I schedule. If I had gone to Google, the difference would be that there would be hundreds, even from a short single visit w/ Google in the file name.

Any help re. either of these these two matters would be greatly appreciated. Wolfgang

Asked by Wolfgang 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Shortcut Icons

I set up 4ows of shortcuts on the home page. Almost ever shortcut had an icon. Now all of the icons are gone except for youtube, ebay and amazon. Not sure what happen… (read more)

I set up 4ows of shortcuts on the home page. Almost ever shortcut had an icon. Now all of the icons are gone except for youtube, ebay and amazon. Not sure what happened to the rest of the icons. Has this happened to anyone else?

Asked by Rjrgrady 9 months ago

Last reply by cor-el 9 months ago

  • Archived

why can't enchanted tracking protection be disable in about:config turn on FALSE DOES NOT WORK??? I'm 68 I can't keep turning it off to type in passwords I pay my bills online. I have Malwarebytes for protection.

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I p… (read more)

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I pay my bills online. I have pay Malwarebytes for protection. It should be optional, not shoved on us. Jazz

Asked by jazzapia1 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

loosing all the saved logins

Dear Sir/Madam Hi I live in Iran and I use the lovely FireFox browser for many years I have got in the trouble with Logins and Passwords on my browser. Last day, when I … (read more)

Dear Sir/Madam Hi I live in Iran and I use the lovely FireFox browser for many years I have got in the trouble with Logins and Passwords on my browser. Last day, when I was working with my laptop while the Firefox browser, the Acrobat Reader DC and a text document were on the background suddenly I had to restart my laptop. after that, when I wanted to use the FireFox, I found out that all of the saved logins got lost and now there is no saved logins on my browser. I logged in my FireFox account again to recover the lost information, but unfortunately that was useless.

I have many important saved logins and passwords on my browser. Is there any solution? I need your help to solve this issue.

there is an screen of the empty list of Logins and Passwords on my browser.

yours sincerely

Asked by rayhane_rahbari.fard 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Stopped receiving Washington Post newsletters

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, h… (read more)

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

Asked by rudolphnaples 6 months ago

Last reply by cor-el 6 months ago