Showing questions tagged: Show all questions
  • Solved
  • Archived

Border: Unable to turn off the new firefox windows desktop border. White line around three sides.

This border appeared recently (weeks?) around three sides of the Windows Firefox Desktop version. It is annoying. Does not respond to any recommended fixes I have foun… (read more)

This border appeared recently (weeks?) around three sides of the Windows Firefox Desktop version. It is annoying. Does not respond to any recommended fixes I have found on the same issue. Tried safe mode. Tried moving the task bar. Tried changing enlargement percentage. Tried rebooting after all of the above. Nothing working. Can't find a switch anywhere.

Asked by FF2020 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Now have THREE search bars with new FF 89 download, wish to only have Firefox search bar

Every time I see New Improved Firefox I groan as it means that what I am used to no longer functions. Case in point click on FF open page and I have 3 search bars and try… (read more)

Every time I see New Improved Firefox I groan as it means that what I am used to no longer functions.

Case in point click on FF open page and I have 3 search bars and trying to use just the Firefox will not allow any type to show up just in top two.

1. How do I eliminate the top two?? 2. How when typing can I get it to show up in the Firefox address bar as it has done for the past 12 years???????

The old saying if it aint broke do not fix it comes to mind!! Robin S.

Asked by Robin S 1 year ago

Answered by Franz_von_Suppe 1 year ago

  • Solved
  • Archived

Latest update installed

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few y… (read more)

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few years ago, if memory serves. How do I get all those back? Last time, they apparently sent out a "fix". Thanks,

Phil Bronner

Asked by philbronner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox opening muliple times

I have had Firefox for years, and now it is seriously messing up. Firstly, when i open it up as usual, it opens for a second, then vanishes. Secondly, my settings are set… (read more)

I have had Firefox for years, and now it is seriously messing up. Firstly, when i open it up as usual, it opens for a second, then vanishes. Secondly, my settings are set for Firefox to restore my previous pages, but it does not anymore. Thirdly, my task manager is showing that there are 12 Firefox windows already open, ( which you can see by the attachment). Can anyone help in this matter please? Please note also that i am a basic computer user, so any help offered would have to be as basic as possible. Thank you.

Asked by forrestnforrest 10 months ago

Answered by jeyson1099 10 months ago

  • Solved
  • Archived

white bar around browser

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/129518… (read more)

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

Asked by SLEEPY 10 months ago

Answered by SLEEPY 10 months ago

  • Solved
  • Archived

what is going on???

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly in… (read more)

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly interrupted with ad's!!!!! What is with all the ad's? This problem has not existed until today. Please STOP this! And, No, I can not just wait a few seconds then click on "skip ads" because I am looking at videos on a computer screen while sitting away from the computer in a chair so constantly having to get up, walk to the computer, click on "skip ads", walk back to my chair is an annoyance! Just stop with all the ads!

Asked by maryconstancelowery 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Locked

My Mobile Cant Support Firefox

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is h… (read more)

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is https://actogames.com/ from the team looking into this.

Asked by h27213557 3 months ago

Last reply by Paul 3 months ago

  • Locked

Wrong Info

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice! DO YOU SEE THE INFORMA… (read more)

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Asked by Rhonda 3 weeks ago

Last reply by Andrew 3 weeks ago

  • Solved
  • Archived

Firefox is not working

I have Firefox on a HP computer with windows 10 home. It is now starting to act up. Firefox will not open my gmail account or even let me search for Google to get to my … (read more)

I have Firefox on a HP computer with windows 10 home. It is now starting to act up. Firefox will not open my gmail account or even let me search for Google to get to my emails that way. It will not open, not even the search result. Is something wrong with Firefox? Should I uninstall it? I get no error message.

Asked by maryconstancelowery 1 year ago

Answered by Scribe 1 year ago

  • Solved
  • Archived

Going to a specific folder in the Bookmarks Menu

Earlier, when I you wanted to go to a specific folder in the Bookmarks in the Sidebar, you just typed the first letter of the folder. Now, when you do the same, Firefox w… (read more)

Earlier, when I you wanted to go to a specific folder in the Bookmarks in the Sidebar, you just typed the first letter of the folder. Now, when you do the same, Firefox will type the letter to the search box! Can this be changed?

Asked by Aleksi Scott 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Completely lost LH bookmarks after a firefox crash where to restart where it was before ?

Hellow all An unexpected firefox crash has completely ruined where I was before. I am completely bewildered over this one. I lost my bookmarks so I´ve selected toolbars a… (read more)

Hellow all

An unexpected firefox crash has completely ruined where I was before. I am completely bewildered over this one. I lost my bookmarks so I´ve selected toolbars and the bit regarding new folder but nothing happens. This step by step approach isn´t working and in no time a time out occurs. I cannot restore and opening a new tab all I get is an unstoppable wheel. It´s pretty hopeless.

Has anyone any ideas ? rich

Asked by richwalters 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

paasword

Hi.I can log in to my Firefox account but can,t see the password.I,m tring to sych my p.c. with my Android telefoon.On my p.c. account it says that my phone is linked but… (read more)

Hi.I can log in to my Firefox account but can,t see the password.I,m tring to sych my p.c. with my Android telefoon.On my p.c. account it says that my phone is linked but i still need my password to log in.The reason for all this is because i wan,t to use firefox pocket and i don,t want to loose any info by having to reset my Paasword.I do have my master Paasword,can i use that.If not,what is my best option.With Regards Andrew

Asked by scarrleg 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

google pop ups have been disabled through firefox it worked yesterday however; today doesn't work and I can't print from google email account

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyd… (read more)

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyday?

Asked by nrvg27 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Media shortcuts stuck on Youtube

I can't insert spaces to my text on Youtube search bar and comment section. The space bar acts as a media play pause button. The issue appears only on Firefox, I've tried… (read more)

I can't insert spaces to my text on Youtube search bar and comment section. The space bar acts as a media play pause button. The issue appears only on Firefox, I've tried Edge and the space bar behaves normally there on Youtube. Adds a space on text boxes and plays or pauses the video when the video box is selected. I know this might be a dumb solution but I have had way too much on my back the past week I just cannot deal with this now.

Asked by jazmawii 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Missing library icon

I just refreshed firefox because it was constantly hanging. However, my library icon is now missing. I have the bookmark star in the address bar but I no longer have th… (read more)

I just refreshed firefox because it was constantly hanging. However, my library icon is now missing. I have the bookmark star in the address bar but I no longer have the Library icon in the ribbon. When I click on the menu bar Bookmarks is shown but Library is not. When I click on Bookmarks I see a list of saved sites, but that's not a convenient way to get to them. Does anyone know how to get the Library icon back?

Thank you

Asked by jgrasso5087 1 year ago

Answered by cor-el 1 year ago

  • Solved

How to restore the green lock icon

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way… (read more)

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way to set this ssl green padlock.

Asked by idude 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago