Firefox Support Forum

This even crashed when I tried to submit my account subscription for Firefox support

I've sent several crash reports. I've 'refreshed' it. I've removed all plugins. The only add ons left are: - activetouch ( always activate ) - OpenH264 ( always activate ) - Primetime content decryption module ( always activate ) - Citrix ICA - Citrix online web deployment - Citrix URL redirector helper - Google update - Silverlight I've uninstalled all other related software and refreshed since I've uninstalled Firefox and reinstalled

Unfortunately, if there is no solution to remedy this, I'll be forced to abandon Firefox and make Chrome my default.

The files in the temp folder (C:\Users\<username>\AppData\Local\Temp) are not being overwritten . Below are my system details.

OS: Windows 7 Firefox version: 45.0b4

Since I have installed a new PC & downloaded Firefox it won't allow me to log into secure sites such as the FA and RAC. As these are reputable sites I don't understand why I can't access them. This problem has only started since the new download. What has happened to Firefox? I am having to resort to Internet Explorer or using my laptop!

This morning firefox is suddenly not allowing me to right click anywhere in the window. I have tried opening it in safe mode with all the plugins disabled and it still would not work. I have updated everything, including the browser itself. I also tried restarting the computer, and still nothing.

Hello. I found some of my bookmarks in Appdata/Roaming/Mozilla/Profile/5ccmq06e.default/bookmarkbackups etc just like firefox help tells me. But some of the bookmarks that I can access when I use firefox browser are not contained in "bookmarkbackups". Thus obviously begs the question(s) 1) where else are my bookmarks for firefox stored, & 2), if this is the only place they are stored, then why are some of my saved bookmarks visable/accessable when using the firefox browser not included in this bookmarkbackups folder? Thank you.

AdapterDeviceID: 0x29c2 AdapterDriverVersion: 8.15.10.1749 AdapterSubsysID: 31031565 AdapterVendorID: 0x8086 Add-ons: viettelhttphandle%40viettel.com.vn:1.0.13,%7B8207083A-E503-11E5-9FE9-4BF4BB8E7F8B%7D:2.5.2 AvailablePageFile: 1786523648 AvailablePhysicalMemory: 483446784 AvailableVirtualMemory: 862900224 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 33226752 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1485945694 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1485041180 Notes: DriverVersionMismatch AdapterVendorID: 0x8086, AdapterDeviceID: 0x29c2, AdapterSubsysID: 31031565, AdapterDriverVersion: 8.15.10.1749 WebGL- EGL- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 StartupTime: 1485934183 SystemMemoryUsePercentage: 77 TelemetryEnvironment: 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browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;version=1.8","application/x-java-bean;version=1.8","application/x-java-applet;jpi-version=1.8.0_66","application/x-java-bean;jpi-version=1.8.0_66","application/x-java-vm-npruntime","application/x-java-applet;deploy=11.66.2","application/x-java-applet;javafx=8.0.66"],"updateDay":16786},{"name":"Java 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MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{78AA6AEA-001C-4E30-94A5-43FE86275E1A}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{78AA6AEA-001C-4E30-94A5-43FE86275E1A}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{00968F3F-B72D-4D5E-840E-FA88903BAD05}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{00968F3F-B72D-4D5E-840E-FA88903BAD05}] DATAGRAM 3 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] DATAGRAM 2 : 2 : 2 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

When typing in Firefox, such as Facebook, Amazon, entering passwords, etc. there seems to be a stall which causes the letters and punctuation to get messed up and appear out of order. I already tried re-installing Firefox but it still happens.

How can I fix this?

Thanks,

Jimmy

Has just started since last Windows 10 upgrade a couple of days ago. Enter a website address abd it either crashes straightaway or after you select an option on the website. No problem on this laptop which is running on Windows 7.

Bruce Law

I have even gone to add-ons and disabled all ad blocks. And almost always video is blocked.

Is this some weird joke that's being played on me? Or am I not setting right?

Thanks.

Since January 2018, my laptop running Windows 7 (32-bit) has been giving me an error after I close Firefox. I have removed and re-installed Firefox but it still errors. I just found that it is trying to sync and that the last successful sync was on December 31. If I turn off syncing on this device Firefox closes without any error.

Split Screen works normally on Chrome and Internet Express, tried "fixes" on forum for windows 10-no help. Using Windows 7 Professional 64 bit, current Firefox Browser is 59.0 64 bit.

Thanks to all for help.........................

https://www.google.co.in/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:

MIIGnjCCBYagAwIBAgIRALh5SCUXbyx+qvCe1pqmpNMwDQYJKoZIhvcNAQELBQAw IzELMAkGA1UEBhMCRU4xFDASBgNVBAMMC1NhbXBsZSBDQSAyMB4XDTE4MDMyODEz NTYzMloXDTE4MDYyMDEzMjMwMFowZjELMAkGA1UEBhMCVVMxEzARBgNVBAgMCkNh bGlmb3JuaWExFjAUBgNVBAcMDU1vdW50YWluIFZpZXcxEzARBgNVBAoMCkdvb2ds ZSBJbmMxFTATBgNVBAMMDCouZ29vZ2xlLmNvbTCBnzANBgkqhkiG9w0BAQEFAAOB jQAwgYkCgYEAro57Wi5CjQv6GLs2UtS9zbzPBHnl9405DSVEayOAMfQDyJC/PC+3 1XIY8Bu51WsAZvLtHuSbZmEixgL4XUfiU3Kz8Sh3GL50elZLfayzM6loVxLqolm1 zkc9VI83KFsJbJyrkV02oY+6F3No/gdPeIvMyuWAhWyeoS22aymsdkcCAwEAAaOC BAwwggQIMIID4QYDVR0RBIID2DCCA9SCDCouZ29vZ2xlLmNvbYINKi5hbmRyb2lk LmNvbYIWKi5hcHBlbmdpbmUuZ29vZ2xlLmNvbYISKi5jbG91ZC5nb29nbGUuY29t ghQqLmRiODMzOTUzLmdvb2dsZS5jboIGKi5nLmNvgg4qLmdjcC5ndnQyLmNvbYIW Ki5nb29nbGUtYW5hbHl0aWNzLmNvbYILKi5nb29nbGUuY2GCCyouZ29vZ2xlLmNs gg4qLmdvb2dsZS5jby5pboIOKi5nb29nbGUuY28uanCCDiouZ29vZ2xlLmNvLnVr gg8qLmdvb2dsZS5jb20uYXKCDyouZ29vZ2xlLmNvbS5hdYIPKi5nb29nbGUuY29t LmJygg8qLmdvb2dsZS5jb20uY2+CDyouZ29vZ2xlLmNvbS5teIIPKi5nb29nbGUu Y29tLnRygg8qLmdvb2dsZS5jb20udm6CCyouZ29vZ2xlLmRlggsqLmdvb2dsZS5l c4ILKi5nb29nbGUuZnKCCyouZ29vZ2xlLmh1ggsqLmdvb2dsZS5pdIILKi5nb29n bGUubmyCCyouZ29vZ2xlLnBsggsqLmdvb2dsZS5wdIISKi5nb29nbGVhZGFwaXMu Y29tgg8qLmdvb2dsZWFwaXMuY26CFCouZ29vZ2xlY29tbWVyY2UuY29tghEqLmdv b2dsZXZpZGVvLmNvbYIMKi5nc3RhdGljLmNugg0qLmdzdGF0aWMuY29tggoqLmd2 dDEuY29tggoqLmd2dDIuY29tghQqLm1ldHJpYy5nc3RhdGljLmNvbYIMKi51cmNo aW4uY29tghAqLnVybC5nb29nbGUuY29tghYqLnlvdXR1YmUtbm9jb29raWUuY29t gg0qLnlvdXR1YmUuY29tghYqLnlvdXR1YmVlZHVjYXRpb24uY29tggcqLnl0LmJl ggsqLnl0aW1nLmNvbYIaYW5kcm9pZC5jbGllbnRzLmdvb2dsZS5jb22CC2FuZHJv aWQuY29tghtkZXZlbG9wZXIuYW5kcm9pZC5nb29nbGUuY26CHGRldmVsb3BlcnMu YW5kcm9pZC5nb29nbGUuY26CBGcuY2+CBmdvby5nbIIUZ29vZ2xlLWFuYWx5dGlj cy5jb22CCmdvb2dsZS5jb22CEmdvb2dsZWNvbW1lcmNlLmNvbYIYc291cmNlLmFu ZHJvaWQuZ29vZ2xlLmNuggp1cmNoaW4uY29tggp3d3cuZ29vLmdsggh5b3V0dS5i ZYILeW91dHViZS5jb22CFHlvdXR1YmVlZHVjYXRpb24uY29tggV5dC5iZTAMBgNV HRMBAf8EAjAAMBMGA1UdJQQMMAoGCCsGAQUFBwMBMA0GCSqGSIb3DQEBCwUAA4IB AQCCkML7iXYDK+BiXM7iTKDGVfU6mnOZ1jYJ8uO6yC3cgCZy1MDckHeZE2kNhlLx eQcYhR/mLENjexdu4EDjKWrpCtgP/f3pJUtf1R2aXfqImOoA/qdueMx6vBepTzVb yEMhHTdUMtnv2OGi2kBwd+LmZK6A8MaKQd+MMK9d7EiaDCZnagTEMNKpNgrmbhPM AHPS483PPT4R0DdCoEK7y9gcd+jAgTgybKW03AhvrESuG1QArM0HbBSaRKnAclAi d4zg6RSYMflDZC4sPWA5RG6N+ripZPLv/vG2sVAQrRgCCv3e5aJUBUUV4C1q2Bz8 RDQlYqAZozaeHrEOHrbuCd1z

Hello,

I have tried adding several different extensions to firefox and they do not seem to work. So, I am beginning to think that this is a problem with firefox rather than with the companies that create the extensions.

Liner extension: I added the extension to firefox and have set up an account. But each time I try to use it to highlight text in a webpage, it asks me to sign up in order to use the extension. If I press OK, it will then lead me to the sign up page, I enter my account detail to log in. It logs in successfully. But then when I go back to use the extension, it continues to ask me to sign up. If I press OK again, it again guides me to the sign up page, except that the page immediately refreshes to my account's page since it remembers I already have signed in! But the extension still doesn't work!

Similar situations with grammarly and google translate.

Running Firefox Portable 60.0.2 on Windows 7 Pro and have custom Add-ons installed. But, when opening links in E-mail or documents, Firefox opens the correct version (60.0.2) but without any of the installed Add-ons and with all customization removed. How does this happen?