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  • Archived

Where did "My Search come from? is it from Fire Fox?

I recently discovered a new home page on my browser "My Search" is this from Mozilla? How do I get rid of it? it dosn't show up on installed programs . therefore I pr… (read more)

I recently discovered a new home page on my browser "My Search" is this from Mozilla? How do I get rid of it? it dosn't show up on installed programs . therefore I presume it is part of Fire Fox

Asked by Robertbgmc42 6 years ago

Last reply by Andrew 6 years ago

  • Archived

Can't Play Video "need to upgrade your Adobe Flash Player"

Ever since upgrading to FF 26 I can't play video on YouTube or many other sites. It says "You need to upgrade your Adobe Flash Player to watch this video. Download it… (read more)

Ever since upgrading to FF 26 I can't play video on YouTube or many other sites. It says "You need to upgrade your Adobe Flash Player to watch this video. Download it from Adobe."

So I click on the link which takes me to http://get.adobe.com/flashplayer/, do the install which goes without trouble.

But afterwards I get the same message when I try to play videos.

Running Windows 7 on a Desktop PC. Having NO problems playing videos in IE or Chrome. FF used to be great but it's becoming more trouble than it's worth.

Thanks in advance.

Asked by pnArgus1 6 years ago

Last reply by Andrew 6 years ago

  • Archived

Firefox crashes

AdapterDeviceID: 0x68f9 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:26.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.4.1,jid0-raWjElI57dR… (read more)

AdapterDeviceID: 0x68f9 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:26.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.4.1,jid0-raWjElI57dRa4jx9CCiYm5qZUQU%40jetpack:3.0.12.1 AvailablePageFile: 2660765696 AvailablePhysicalMemory: 766767104 AvailableVirtualMemory: 1425264640 BuildID: 20131205075310 CrashTime: 1390573603 EMCheckCompatibility: true Email: XXX FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1390236018 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x68f9, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.12.0.0 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 3793 StartupTime: 1390572120 SystemMemoryUsePercentage: 64 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://rapgenius.com/Eminem-rap-god-lyrics Vendor: Mozilla Version: 26.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D5D9205D-CE82-4D7C-B4F6-FC071E043AF7}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D5D9205D-CE82-4D7C-B4F6-FC071E043AF7}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{AED95844-D82E-414D-B2C4-D0588632E0CC}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{AED95844-D82E-414D-B2C4-D0588632E0CC}] DATAGRAM 3 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6E0BE30B-55C5-4106-A381-2371761CFF9F}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6E0BE30B-55C5-4106-A381-2371761CFF9F}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D5D9205D-CE82-4D7C-B4F6-FC071E043AF7}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D5D9205D-CE82-4D7C-B4F6-FC071E043AF7}] DATAGRAM 2 : 2 : 2 : 

useragent_locale: en-GB

This report also contains technical information about the state of the application when it crashed.

edit: I've removed you mail address from the error report for your protection (philipp)

Asked by harsh_hk 6 years ago

Last reply by Aniruddha Chatterjee 6 years ago

  • Archived

Microsoft Lync answers here do not fix my problem. all i get is "get me out of here page" when oattempting to open Microsoft Lnyc conferencing page

i am running Firefox v26. I have tried installing the Lync client plugin from Micorsoft, and i do see the plugin .dll in the mozilla plugin folder afterwords, i make sur… (read more)

i am running Firefox v26. I have tried installing the Lync client plugin from Micorsoft, and i do see the plugin .dll in the mozilla plugin folder afterwords, i make sure the config value is set to true for "loadplugin".. i try copying the plugin folder into the browser directory by hand as well (via all the explanations of how to fix this issue), but none of this works. i still get the "get me out of here" page when trying to open a live meeting which navigates my browser to the MS lync page.

unfortunately this may mean discontinuing my use of Mozilla if this issue cannot be resolved. Microsoft Office 360 and Microsoft Lync are seeing wide distribution now, and my company won't allow not migrating to it. but this now means i can no longer really use Firefox at work which is a very very sad day indeed.

Asked by mtherrell 6 years ago

Last reply by philipp 6 years ago

  • Archived

Ever since last week up to 2 weeks ago my browser will just freeze for no reason at all and even freezes my computer to where I have to shut it down! Help!

Ever since last week up to 2 weeks ago my Firefox Browser (26.0 Version) will just stop working and say (Not Responding) like ever 5-10 minutes, even reset the browser an… (read more)

Ever since last week up to 2 weeks ago my Firefox Browser (26.0 Version) will just stop working and say (Not Responding) like ever 5-10 minutes, even reset the browser and even put it in Safe Mode still the same thing happened and it will freeze my computer to where I have to shut it down. Also I have run my Microsoft Security Essentials anti-virus, malwarebytes, and superantispyware software (not at the same time obviously) still nothing and run C Cleaner, and then if I am watching a movie, listening to music or playing a game in the browser or Spotify it will say plug-in not working and asks me to shut it down, same thing will long scripts and I don't understand this I am at my wits end what do I do? Because this is becoming ridiculous real quick! Thanks in advance for anyone who can help me answer this question!

Asked by ShadowDragon 6 years ago

Last reply by Andrew 6 years ago

  • Archived

New Firefox update does not block videos. We have a real issue with this, going back to IE now.

I work online transcribing medical reports. Some of the time I have to run a quick search for information. Firefox has stopped blocking video popups. I read the article… (read more)

I work online transcribing medical reports. Some of the time I have to run a quick search for information. Firefox has stopped blocking video popups. I read the articles about this, but I am losing valuable work time by stopping to write about it and don't have all day. WHY isn't there still an option to stop these? I'm going back to IE because this is frustrating and a ridiculous waste of time.

Asked by casorrels 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

Imagiris Zoom is enabled in my add ons, but when I right click to use, isnt in options

Imagiris Zoom, and a few other add ons, are enabled on my Firefox Browser. But when I right click to use, quite a few of them arent on right click menu. Have tried all he… (read more)

Imagiris Zoom, and a few other add ons, are enabled on my Firefox Browser. But when I right click to use, quite a few of them arent on right click menu. Have tried all help option , but add on menue still wont show up in right click options. Application Basics


Name: Firefox Version: 26.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

Extensions


Name: Contextual Google Image Search Version: 1.2 Enabled: true ID: {D46504D3-4959-4351-AED6-C7EA276DBB93}

Name: Download Manager Tweak Version: 1.0.5 Enabled: true ID: {F8A55C97-3DB6-4961-A81D-0DE0080E53CB}

Name: Google Image Search Version: 1.11 Enabled: true ID: {73007fef-a6e0-47d3-b4e7-dfc116ed6f65}

Name: Google Similar Images Version: 0.5 Enabled: true ID: nishan.naseer.googimagesearch@gmail.com

Name: Image Zoom Version: 0.6.3 Enabled: true ID: {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}

Name: imagiris Version: 1.2 Enabled: true ID: user@imagiris.txt

Name: Search by Image for Google Version: 1.2.0 Enabled: true ID: {ab4b5718-3998-4a2c-91ae-18a7c2db513e}

Name: Thumbnail Zoom Version: 1.4.3 Enabled: true ID: {E10A6337-382E-4FE6-96DE-936ADC34DD04}

Name: Thumbnail Zoom Plus Version: 2.7 Enabled: true ID: thumbnailZoom@dadler.github.com

Name: Zoom Page Version: 9.1 Enabled: true ID: zoompage@DW-dev

Name: IDM CC Version: 7.3.50 Enabled: false ID: mozilla_cc@internetdownloadmanager.com

Name: Norton Toolbar Version: 2014.6.5.1 Enabled: false ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}

Name: Norton Vulnerability Protection Version: 12.0.5.3 - 1 Enabled: false ID: {BBDA0591-3099-440a-AA10-41764D9DB4DB}

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310 browser.startup.homepage_override.buildID: 20131205075310 browser.startup.homepage_override.mstone: 26.0 dom.mozApps.used: true extensions.lastAppVersion: 26.0 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true

Graphics


Adapter Description: AMD Radeon HD 7660G Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 512 Device ID: 0x9900 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 3-21-2012 Driver Version: 8.942.7.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7660G Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2

NSS Expected minimum version: 3.15.3.1 Basic ECC Version in use: 3.15.3.1 Basic ECC

NSSSMIME Expected minimum version: 3.15.3.1 Basic ECC Version in use: 3.15.3.1 Basic ECC

NSSSSL Expected minimum version: 3.15.3.1 Basic ECC Version in use: 3.15.3.1 Basic ECC

NSSUTIL Expected minimum version: 3.15.3.1 Version in use: 3.15.3.1

Asked by celticscorpio 6 years ago

Last reply by guigs 6 years ago

  • Archived

The "new tab" tiles can no longer be updated.

For about a month now the version of firefox on my work pc, the "new tab" tiles can no longer be updated. I can move existing tabs. I cannot add new tabs. Dragging a b… (read more)

For about a month now the version of firefox on my work pc, the "new tab" tiles can no longer be updated. I can move existing tabs. I cannot add new tabs. Dragging a bookmark over an empty tile opens the link in the "new tab". If I accidentally delete a tile, it is gone forever. Firefox does not prompt me to restore it. I am running the current ver. of Firefox. I even uninstalled/re-installed to see if that had an effect, it did not. Windows7, Firefox 27.0.1

Asked by trenticle 6 years ago

Last reply by Gingerbread Man 6 years ago

  • Archived

Google problem annoying scrolling...

Hey,please I want a solution for this problem firstly sorry for bad English because I'm not English :). and secondly my problem is when I updated firefox for the latest v… (read more)

Hey,please I want a solution for this problem firstly sorry for bad English because I'm not English :). and secondly my problem is when I updated firefox for the latest version of now which is 28.0 and last was 27.0 I found a problem in Google which is when I press down arrow because I don't have scroll I found that It's scrolling down with 1 line or scrolling by title which means that it's scrolling one by one no with scroll bar like in past so please how I fix it ?! I'll send you a pic of the problem in order to understand if you didn't from my bad English :),hope I find a solution.

Asked by alaa1sayed 6 years ago

Last reply by guigs 6 years ago

  • Archived

Copy Cookies of Firefox 27 from PC to Android

There is a webside,you HAVE TO got the correct password in the current cookie and view it,or it will be access denied. I edited some cookies at Firefox PC(Ver.27.0.1),and… (read more)

There is a webside,you HAVE TO got the correct password in the current cookie and view it,or it will be access denied. I edited some cookies at Firefox PC(Ver.27.0.1),and i got the cookies.sqlite and other 2 files. But when I replace it to the Firefox for android,(Device is been rooted) (Firefox Ver.27.0)(Directory:data\data\org.mozilla.firefox\files\mozilla\xxxxxxxx.default\cookies.sqlite)it hasn't been changed,the webside is still access denied. I tried Sync,so far,it cannot Sync cookies. Plz help me.Thanks!

Asked by axmaxmaxm3 6 years ago

Last reply by KUMARESAN.C.S 6 years ago

  • Archived

Firefox crashes

I have tried updating my microsoft, my driver, plug-ins plus enabling and disabling them. I have no crashes in safe mode, so I tried these things and still encounter cras… (read more)

I have tried updating my microsoft, my driver, plug-ins plus enabling and disabling them. I have no crashes in safe mode, so I tried these things and still encounter crashes. This has happened just the past 3 weeks and is so frustrating. Would not want to use another browser, so please give me some assistance or ideas how to fix my problem!

Asked by jbmadrigal 6 years ago

Last reply by Andrew 6 years ago

  • Archived

My popup blocker exceptions disappear when I close Firefox.

I just ran into this the other day, but it's become a major issue. The exceptions I enter into the popup blocker don't persist from session to session; as long as at lea… (read more)

I just ran into this the other day, but it's become a major issue. The exceptions I enter into the popup blocker don't persist from session to session; as long as at least one instance of Firefox remains open the exception list is there, but after I close Firefox and reopen it I have no exceptions left. I only need a handful of exceptions, but I don't want to have to type them in every time I access those web sites!

Asked by dsliesse 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Clicking on tab always closes tab ie the x button is always active. Also dropdowns from menu bar not active. I have reset and reinstalled to no avail.

The desktop application is misbehaving. Clicking on a tab always closes the tab. I can not get access to drop-down menus under file edit history etc. Sometimes many tabs … (read more)

The desktop application is misbehaving. Clicking on a tab always closes the tab. I can not get access to drop-down menus under file edit history etc. Sometimes many tabs are opened. I have tried resetting and reinstalling without fixing problem. I have also lost drop-down menus in Thunderbird. A scan using Microsoft Security Essentials and Malwarebytes showed no infections. This is being sent from a different computer than the one playing up Hope you can help

Asked by bigal127 6 years ago

Last reply by guigs 6 years ago

  • Archived

Where to find help with Lightbeam ?

Firefox 27.0.1 Windows 7 Ultimate Lightbeam shows a black window, the only action of icons is when hovering them, they change color, no other action. Thanks … (read more)

Firefox 27.0.1 Windows 7 Ultimate Lightbeam shows a black window, the only action of icons is when hovering them, they change color, no other action.

Thanks

Asked by clickclick 6 years ago

Last reply by guigs 6 years ago

  • Archived

Problème de compatibilité entre la dernière mise à jour de Firefox et le SIV (carte grise). Impossible d'imprimer les CPI (contrat provisoire d'immatriculation)

Sur le SIV (immatriculation des cartes grises) depuis la dernière mise à jour de Firefox, nous ne pouvons plus imprimer les contrats provisoire d'immatriculation (CPI) et… (read more)

Sur le SIV (immatriculation des cartes grises) depuis la dernière mise à jour de Firefox, nous ne pouvons plus imprimer les contrats provisoire d'immatriculation (CPI) et seulement les CPI les autres documents nous pouvons les imprimer.

Voici la page : https://pro-siv.interieur.gouv.fr/map-ppa-ui/unfiltered/getPdf.jsp?typeDoc=DOC_CPI et le message qui s'inscrit : Une erreur est survenue. Il est souhaitable de réinitialiser la session de votre navigateur avant de vous reconnecter.

Bien entendu nous avons tout réinitialisé sans succès. Nous avons aussi tout réinstaller pour nous reconnecter au SIV (utilisation d'une clé chiffré) sans succés. Nous avons aussi tout réinstallé sur un autre ordinateur sans succès.

Nous avons fait de même sur internet explorer et nous avions le même problème, mais nous avons réussi à le résoudre en ajoutant dans les paramètre d'affichage de compatibilité l'adresse du site interieur.gouv.fr et depuis nous avons de nouveau la possibilité d'imprimer les CPI avec internet explorer.

Comment peut-on faire sous firefox pour résoudre le problème. Bien entendu nous avons essayé tout ce que vous indiquez: coockies, cache, pop up, modifications des préférences dans Adobe... rien ne fonctionne.

Merci de votre aide.

Asked by fgmotos 6 years ago

Last reply by guigs 6 years ago

  • Archived

The sign on section in ESPN is missing. It is present on IE

My history is set on private browsing. I tried changing it to remember history and removed cache and cookies if there were any. I tried to see if the sign on section on… (read more)

My history is set on private browsing. I tried changing it to remember history and removed cache and cookies if there were any. I tried to see if the sign on section on ESPN appeared. It did not. I am back on private browsing. Maybe I should delete Firefox and reinstall or delete ESPN and reinstall.

Asked by jackfra 6 years ago

Last reply by krissie 6 years ago

  • Archived

I've been using the LavaFox add-on years and in the past week FireFox has started continually resetting to the default theme on all my pcs - how can I stop this

Actually several problems have started occurring in the past week (has some kind of automatic update been done recently?), but: 1) on all three of my pcs, no matter how … (read more)

Actually several problems have started occurring in the past week (has some kind of automatic update been done recently?), but:

  1. 1) on all three of my pcs, no matter how many times i change the theme, it resets itself back to the default the next time I come back into FF. I've re-downloaded and installed the themes and I've downloaded and installed two others to try different ones. Same thing happens. I restart and the theme is there, but when I close the browser and open it again later, I'm back to the default.
  1. 2) FireFox periodically has been started crashing (quite often) on my PC's.
  1. 3) On two of my pcs, I constantly have to switch to ie tab 2 in order to view some websites. the thing is, I'm using FF on the same websites on other computers without having to use ie tab so I know FF will work on those sites/pages. Sometimes on the two pcs in question I can even view pages in FF but when I go back to the same pages I have to switch to ie tab in order to view them again. this is really frustrating

Asked by cwayneb 6 years ago

Last reply by guigs 6 years ago

  • Archived

I can't import bookmarks from firefox profile backup.

Hard drive broke. Bought a new one. Fresh Win 7 ultimate install. Fresh FireFox install ver 27. I had saved the xxxxxxxxx.default folder to import the bookmarks into t… (read more)

Hard drive broke. Bought a new one. Fresh Win 7 ultimate install. Fresh FireFox install ver 27. I had saved the xxxxxxxxx.default folder to import the bookmarks into the new install. Following the directions for copy and paste into the correct directory does not work. No bookmarks appear. I have a huge folder(310 MB) within the backup files called Cashe that seems to have a lot of something in it. The file called places.sqlite seems about empty. I don't know if my copy was corrupted or if it actually was that small, 10 MB?

Where are the bookmarks really kept, in places.sqlite? If so I guess they are lost forever. But what is the Cashe folder for?

Asked by 3plyseo 6 years ago

Last reply by the-edmeister 6 years ago