Firefox Support Forum

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work.

The makers of the game have already taken steps to move to a different platform on January 1st ... but the existing Flash version still works perfectly ... until YOU came along!

Your so-called "update" made it impossible to even load World Golf Tour's menu screen - I heard the music, but the graphics were frozen.

I'm no Sherlock - but this problem only occurred when Firefox updated.

It took me ages to downgrade back to v.82.3 - but WGT loaded perfectly when I did it.

Proving that it's YOUR fault! So don't give me this "most problems are caused by other peoples' software" stock answer crap.

I WILL upgrade to the latest version of Firefox on January 1st, not one second before.

Is there any way I can turn off the "Download Firefox Update Reminder" until then?

It's really annoying.

When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu". Having to hunt in two places for new bookmarks is infuriating. How do I get the programmers to add an option in about:config to remove or disable "Other Bookmarks" so that new bookmarks are just added to "Bookmarks Menu" like they should in a normal world?

For years now Mozilla has been forcing users to add a userChrome file to get their tabs BELOW the address bar. They have also been changing the rules for doing it every so often so users have to go back and modify their userChrome.css files.

WHY doesn't the Mozilla development team wake up and make it easier for users to maintain the look and feel of their UI to match their preferences. It shouldn't require a special .css file to make this happen.

PLEASE add settings in the about:config (or better yet in the tools/options) to allow users to move the tabs below the address bar line.

ARE YOU LISTENING Mozilla??

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsized and when you click on a link it may open it but it may be behind it but I am never able to get to it. I think possibly the last update something must have messed up. I used to be able to load it but not anymore. I have to use another browser to work with this web site. Other web sites seem to be ok. Thanks for any info.

Hi,

Somehow while searching for this solution on the web. I got my answer in a foreign Firefox. The answers posted to this solution are in English but all the other buttons are according to Goggle translate are in Lithuanian. How can I see this whole page in English?

I was able to answer a couple of people but if I search in my USA profile, none my posted questions or answers include the ones from the Lithuanian Firefox.  Just curious if I could see them here somehow. 

Amylogamy

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous words, or continue with what you were originally typing. This is the Autofill feature for Firefox.

Lately, it has been a pain. After an hour or so of use, the instant I click on a text field to type something (usually for searching), the autofill box would partially drop down, only for Firefox to completely hang up. Once you recover from the initial crash, the autofill bug would not appear until at least an hour later. I tried turning off Autofill, but it cost me access to my History, so I was forced to do a complete browser reset. This issue has been with me for about a couple of weeks, and I have no idea why it's doing this.

OK, I was using a very old version of firefox previously and restore previous session worked perfectly. If my computer crashed, when I rebooted it, the "trouble finding pages" message came up, click to restore session, and everything came back.

Then.... I upgraded to version 72.0.2 (64 bit)

Session restore no longer works, or at least not the way it should be working.

If I had say 20 windows open when the computer crashed, when I finish a reboot and start Firefox, I get the "trouble finding pages" message, and I click to restore session as before.

Anywhere from 2 to maybe 5 windows will restore. The rest are gone.

I suspect it has to do with the fact that there were now multiple "instances" of firefox running in the task manager, and what's happening is that it's restoring the windows in ONE of those previous instances, but not all of them.

It gives me the impression that the session restore function isn't tracking all the windows open in all those separate instances, but rather it's only tracking one instance.

Any assistance would be appreciated.

A downloaded file (VMware-workstation-full-16.1.0-17198959.exe), Dwnlded on 19/Mar/21, ended up with a file size of 0 KB (SEE Image $20210320-mar~1-Download_Final_File_Size=0KB.jpg).

The file size should have been 622 MB (SEE Image $20210320-mar~2-Download_Save-File_Size.jpg).

I was wondering if the file ending in ".exe.part" may have been mistakenly accepted as the real file & renamed to ".exe".

For the Send websites a "Do Not Track" signal that you don't want to be tracked, one of the options is "Only when Firefox is set to block known trackers".

How do I set Firefox to block known trackers? How do I set Firefox to not block known trackers?

Is having Enhanced Tracking Protection ON the same thing as having Firefox set to block known trackers? So if I turn OFF Enhanced Tracking Protection, Firefox will no longer be set to block known trackers?

FF frequently fails to restore tabs losing all my previous work before I've finished. It's very annoying and frustrating. In search help the answer is not simple to understand. Please tell me, what is sessionstore and where can it be found? Why is there not a button to fix this problem? If sessionstore gets corrupted frequently as mine seems to (according to the answer) why not have a sessionstore back-up and a routine to correct the problem or at least easily recover from the corruption?

So, for about a month or so now I have been experiencing random freezing in Firefox on my home PC running Windows 7 (I know it's outdated, it's by choice). I'm pretty certain it started after a specific update, but at this point can't tell which one.

Here's the behavior itself:

Firefox completely freezes and soon after the window turns white and a 'Firefox stopped responding' dialog pops up. After I close Firefox, I am able to restart it normally. However, at restart, it says 'Oops, there was a problem restoring your session' but then successfully restores the session if I click the button or select the option from the History menu (however, this does not always pop up - see the 'what I tried section').

When it happens:

1) When interacting with input forms such as login and password forms. Seemingly happens more often with forms that have previous input saved for them, but I'm not sure.

2) When opening new windows (notably NOT new tabs) such as when opening a private browsing window, bookmarks window, download history window or when using the picture-in-picture option on Youtube.

How frequently it happens:

The frequency appears to be random and not specific to any website. It most often seems to hapen after about an hour of browsing, but can also happen immediately at restart or go longer without freezing. Interestingly, disabling Ublock Origins seems to dramatically decrease the frequency of freezing, but does not eliminate it completely.

What I've tried so far:

1) Looking for problematic extensions. Running in safe mode seems to prevent the issue, so I started disabling extensions one by one. Ultimately though, even with all extensions disabled outside of safe mode, the issue persists. As noted above, it seems to freeze less often when Ublock Origins is disabled.

2) Tracking memory and CPU usage. Nothing abnormal there - I have 16 GB of memory and Firefox rarely goes over 5.

3) Refreshing Firefox. This did nothing except cause the 'Oops, there was a problem restoring your session' tab to first start appearing. Before the refresh that didn't used to happen at restart.

4) Disabling hardware acceleration. No effect.

5) Removing bookmarks. I had a very large number of bookmarks saved so I deleted a bunch of them. No effect.

6) Deleting the places database. No effect.

7) Deleting the session restore files. This has been the most interesting option. Deleting the session restore files DID stop the freezing... until it came back again in a couple of days. Interestingly, when it first came back it was not accompanied by the 'Oops, there was a problem restoring your session' message at first, but eventually that started appearing too. This gave me the thought today that perhaps this is caused by a website somehow 'corruping' the session data. I was going to delete the session restore files again and start looking for the offending website, but puzzlingly, this time deleting the files did not stop the freezing.

PrintFriendly. Does the latest update to desktop Firefox still support PrintFriendly? I need it for making websites legible, but Firefox disabled it for Android (and won't let me go back to earlier versions), so I'm afraid to update the desktop version. Added security doesn't help if I can't read what's on a webpage. I'm running version 85.0.2, on Windows 7 Pro.

Using Firefox web browser - I do a 'COPY Image' on an image, such as a cartoon, then do a 'CTRL V' to Paste into an email under Gmail. There are now TWO copies of the original. All updates and maintenance of system software are up to date. This happens under Windows 10 laptop as well as Windows 7 desktop Not sure if this is a Firefox or Gmail problem

I downloaded a file from my scanner and when I tried to e-mail it to someone, I am told that it does not exist, even though I can open it in Adobe and pdf. How can I download to something that can be e-mailed?

So lately my bookmark page option doesn't work, it simply doesn't. Pages don't get saved, nor can I delete the ones I already have had saved. I don't know what's going on

I tried reinstalling the whole Firefox and removing all add-ons, but it didn't help.

anyone got an idea as to what may I try to fix this?