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Toolbar - URL & Search uneven lengths

It use to be after sizing the URL and Search to be even lengths, and then in Customize placing the Reload icon between them, the 2 windows would remain relatively the sam… (read more)

It use to be after sizing the URL and Search to be even lengths, and then in Customize placing the Reload icon between them, the 2 windows would remain relatively the same length. Now, however when completing the steps the Search window is reduced considerably (see attached). How to get the URL and Search portions more or less equal?

Asked by metaguy 1 year ago

Answered by cor-el 1 year ago

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message not connected to secure server

I get this message when trying to connect to different things that were working fine earlier this is the message I get when I try to connect to amazon or my printer Sec… (read more)

I get this message when trying to connect to different things that were working fine earlier

this is the message I get when I try to connect to amazon or my printer

Secure Connection Failed

An error occurred during a connection to www.amazon.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… I thought my Yahoo mail had been hacked so I followed the instructions to check and i must have clicked on something that has now locked me out of most things I need

Asked by betty.walls711 1 year ago

Answered by FredMcD 1 year ago

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Can we make the Picture-in-Picture window easier to Resize?

I really love the new picture-in-picture option. It's especially helpful when I only have one monitor. There are a couple of rough-edges I'd like to see tweaked. 1. I res… (read more)

I really love the new picture-in-picture option. It's especially helpful when I only have one monitor. There are a couple of rough-edges I'd like to see tweaked.

1. I resize these windows all the time to put them where they'll fit when I'm doing something else, and it can finicky to resize the window quickly. It would be helpful if the areas you can grab the edges and corners of were exaggerated. For example, if when the user's mouse is near an edge or corner of the picture-in-picture window a handle pops-up around the given area that's larger than the 1pixal-ish default handle area. I've seen similar functionality in the art program GIMP for selection boxes.

2. The way the window acts when being resized isn't very intuitive. The corners work as expected, but since the corner areas are so small I often grab the sides and that can get frustrating. I now know that when grabbing the Bight and Bottom sides of the window the Top-Left corner is anchored while resizing. Similarly, when grabbing the Left and Top sides of the window the Bottom-Right corner is anchored. That seems pretty intuitive when I type it out, what's the issue? Well, the problem comes when you are grabbing the window near the corners. If for example, I'm trying to grab the window by the Bottom-Left corner and miss (which I've done plenty) and grab the Bottom of the window. Now when I resize the window is anchored in the Top-Left instead of the Top-Right, which is the opposite of what I wanted and leads to some confusion and repositioning. What I would suggest, separate from the #1 solution, would be to break the sides of the window into three areas: Near-corner 1, Center, and Near-corner 2. When grabbing the window on the edge in one of the Near-corner areas, anchor the window at the opposite corner. When grabbing by the center of an edge anchor the window by the opposite center.

Thank you for reading my long suggestion. I hope you don't find this to be a negative interaction. I truly enjoy Firefox, and I've very excited about your new Picture-in-picture feature. I hope you understand that this level of nit-picking can only come from a place of love!

P.S: I'm very pleased to say that I did not include a third issue I had with the Spacebar Play/Pause functionality not working unless the Play button was the last object clicked on the window, because in the latest update it was gone! I want to thank whomever worked on that and let them know, someone did notice, and they appreciate it! <3 <3

Asked by darkkenchi 1 year ago

Answered by FredMcD 1 year ago

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roxlock.com

Hi, I would like to know what is roxlock.com and why am I always connecting to roxlock.com during all my browsings. Is this spying? How can I remove it? Thank you. … (read more)

Hi,

I would like to know what is roxlock.com and why am I always connecting to roxlock.com during all my browsings.

Is this spying?

How can I remove it?

Thank you.

Asked by abc.advanced 1 year ago

Last reply by FredMcD 1 year ago

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Accessing Microsoft Office after a download

Why after a Firefox upgrade can I no longer access my Microsoft 365 account. I get the log in page from my saved Bookmark, I log on , I then inoput the second tier pin co… (read more)

Why after a Firefox upgrade can I no longer access my Microsoft 365 account. I get the log in page from my saved Bookmark, I log on , I then inoput the second tier pin code texted to my phone, but the page then stalls and goes no further . It did yesterday, and the only thing that's different is that today I had a Firefox upgrade pushed when I opened up ??

Asked by BrianD2707 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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History not recording all websites, gaps in history

(First off; I have not changed any settings related to history in firefox, nor is firefox configured to delete history, nor am I in private mode) For all purposes, all th… (read more)

(First off; I have not changed any settings related to history in firefox, nor is firefox configured to delete history, nor am I in private mode) For all purposes, all the history is set to be remembered and saved. (I am also the sole user of this computer)

Started having this problem this last weekend (Around June the 6th 2020) At first I didn't notice but after a while large portions (hours worth) of my history were missing. The problem seems may have gotten worse , more and more seems to vanish. To be specific seemingly randomized pages fail to register in the history.

I have attempted verifying the integrity of places.sqlite (is this even history?) as was mentioned on another similar support report (about history not recording everything) but as soon as I pressed verify the log showed the following -

> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Can I repair my current places.sqlite (Bookmarks / History?) ? Do I have to delete it/other places.sqlite files so firefox can regenerate?

I have a lot of bookmarks, is there such a thing as too many?

Asked by Diapolic 1 year ago

Answered by cor-el 1 year ago

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Search bar in centre of a new tab

When I create a new tab I no longer get a search block in the centre of the page in addition to the one at the top of the screen. How can I restore this feature. It is ve… (read more)

When I create a new tab I no longer get a search block in the centre of the page in addition to the one at the top of the screen. How can I restore this feature. It is very useful because you can input a search request without being presented with a menu o search methods and a list of recent searches.

Asked by jhillmore00 1 year ago

Answered by Wesley Branton 1 year ago

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Unable To Update Firefox 72.0.1

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this… (read more)

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this frustrating problem? Your assistance will be much appreciated.

Asked by Geoff Dunstan 1 year ago

Answered by FredMcD 1 year ago

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Can't remove sites from the drop-down address bar after latest update.

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of th… (read more)

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of them are sites I don't use anymore, but I can't remove them; I highlight them and hit Shift-Delete, but they won't go away! I don't know what the new update did, but I want this fixed.

Asked by RD 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago