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Unable To Update Firefox 72.0.1

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this… (read more)

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this frustrating problem? Your assistance will be much appreciated.

Asked by Geoff Dunstan 1 year ago

Answered by FredMcD 1 year ago

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Can't remove sites from the drop-down address bar after latest update.

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of th… (read more)

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of them are sites I don't use anymore, but I can't remove them; I highlight them and hit Shift-Delete, but they won't go away! I don't know what the new update did, but I want this fixed.

Asked by RD 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox and Email Hyperlinks

Getting Firefox to stop opening emails when I click on a hyperlink outside of the browser? If I have an email hyperlink in a spreadsheet and I click on it, Firefox tries … (read more)

Getting Firefox to stop opening emails when I click on a hyperlink outside of the browser? If I have an email hyperlink in a spreadsheet and I click on it, Firefox tries to open it and I want it to go back to using my Outlook Program like it was prior to installing Firefox.

Thank you

Asked by Danny W. Giotto 1 year ago

Answered by Wesley Branton 1 year ago

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Re Re Firefox opening a new browser/window

jscher2000 Jul 28, 2020, 5:12:26 AM By the way, I think there is some other difference between these two 64-bit Firefoxes. Maybe they are different "languages" or "locale… (read more)

jscher2000 Jul 28, 2020, 5:12:26 AM

By the way, I think there is some other difference between these two 64-bit Firefoxes. Maybe they are different "languages" or "locales"? At the bottom of the Troubleshooting Information page, there is a section on that. The one you don't want is, I think the U.S. English build. Is the other one a different language/locale?

I did the first part of making IE 11 the default browser and renaming the Mozilla Firefox Folder. All that worked fine. The taskbar icon works.

But, I went out of order. I did the above before I saw your "by the way" message. I am again attaching jpegs from both troubleshooting pages on the Internationalization & Localization section If this is what you are referring to they are both the same.

So, if this is alright I will go back and redo the first part of making IE 11 the default browser and so on. Then delete C:\Program Files\Mozilla Firefox and the desktop icon. Anything else that needs deleting?

Just for grins I am also attaching a jpeg of the Mozilla Firefox program from the Control Panel - Programs_Features page.

Think that's it.

Thanks again and again for all your help, Irv

Asked by irn89 1 year ago

Last reply by James 1 year ago

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Content of Walmart Grocery site erased when opens.

Firefox is blocking my Walmart Grocery site. Screen body is blank, all white. Site starts to open, then it is all erased. Only Firefox is doing this and it started r… (read more)

Firefox is blocking my Walmart Grocery site. Screen body is blank, all white. Site starts to open, then it is all erased. Only Firefox is doing this and it started recently. Walmart Grocery is essential to me as I am handicapped and need to order the food on-line. I have no installed extensions. No privacy blockers, so problem is coming from within Firefox recently.

Asked by sfolden 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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nasty cookie banner

Bonjour ( from France ) I am submitting to you a problem that only appears with your browser and not with Chrome. These are the cookies that I have configured on my PC to… (read more)

Bonjour ( from France )

I am submitting to you a problem that only appears with your browser and not with Chrome.

These are the cookies that I have configured on my PC to refuse them, it's my choice!

I accept them occasionally when certain sites I visit ask me to

When I connect to my portal, Orange in this case, I always have this banner (see the print sceen attached) which appears each time either by opening my inbox on each of the messages, or by consulting different subjects presented by the home page.

In vain I answer that I accept or refuse, it works on a few selection clicks then the banner reappears!

It's very very annoying

So I switch to Chrome and I don't have this pb so I conclude that it comes from Firefox!

I am retired from IT with 50 years in the business and I do not understand this bug.

Could you delete this permanent alert, especially since it has only appeared for a very few years.

Of course I could do without Firefox and use Chrome as my default browser, but I prefer Mozilla to Google.

Thank you in advance for your answer and remove this headband that breaks our feet.

Loïc Barreau France xxxxxxx.xxxx@xxxxxxx.xx

Asked by barreau.loic 1 year ago

Answered by cor-el 1 year ago

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delete master password

bold text My Firefox master password is asking me nearly every 3-5 minutes to give the master password. I made a mistake when I asked it. I am using only alone my comput… (read more)

bold text My Firefox master password is asking me nearly every 3-5 minutes to give the master password. I made a mistake when I asked it. I am using only alone my computer. Please help me.

Asked by BAPTISTE 1 year ago

Answered by cor-el 1 year ago

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Cannot Search using Google Search Box in Private Windows only

Hello, I want to be able to search directly from Google, Bing, etc. when I am in a private window. Computer will search from the address bar only when initially bringing… (read more)

Hello, I want to be able to search directly from Google, Bing, etc. when I am in a private window. Computer will search from the address bar only when initially bringing up a private window. I type in Google.com, Bing.com, etc. in the address bar & I then can search from their search box.

Asked by hgw53t 1 year ago

Answered by Standard8 1 year ago

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Top Sites Can't Be Removed

Hello. When I open a new tab in Firefox, there are top sites that I cannot remove. I have set for there to be 4 rows of top sites, but Amazon is not only not pinned, but … (read more)

Hello. When I open a new tab in Firefox, there are top sites that I cannot remove. I have set for there to be 4 rows of top sites, but Amazon is not only not pinned, but when I try to dismiss it, nothing happens. I have tried clearing my history, and editing and replacing the link with another site only creates another Amazon top site square. Any help would be much appreciated as it is becoming a pet peeve! XD

Asked by Recordeer 1 year ago

Answered by cor-el 1 year ago

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window title

The title menu (the one saying File, Edit, View, etc.) occupies the space of the window title, on the same line as the minimize, restore, and close buttons. How can I shi… (read more)

The title menu (the one saying File, Edit, View, etc.) occupies the space of the window title, on the same line as the minimize, restore, and close buttons. How can I shift it down so I can see the window title?

Asked by A 1 year ago

Answered by cor-el 1 year ago

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Compatibility Issues

Greetings, After not having had access to my home computer for quite a while between the 1st week of February and the end of May, I didnt have a chance to use Firefox ( n… (read more)

Greetings, After not having had access to my home computer for quite a while between the 1st week of February and the end of May, I didnt have a chance to use Firefox ( necesary to have access to my account at Eastman Credit Union as Google Chrome is not supported) i had my eldest son (who lives in the US) to manage my account while I was ouf of commission and keep me up on all the operations conducted on my behalf. But to make a long story short, when i finally was able to use my desktop PC, I was surprised to discovver that theperson who did its maintenance, he "downgraded" my version of Windows7 Ultimate from the 64 bits version -which worked fine- to the 32 bits one. And ... surprise!!- i could not connect to my bank site. I therefore strongly suspect that version is not supported by Firefox. Thus my request for help from any person who would be willing to confirm ot infirm my doubts .. Needless to say, any and help and / or suggestions on how to resolve that issue would be most welcome and I thank you for it in advance Regards from France Pierre GOSSET pgosset5@gmil.com

Asked by ppgosset5 1 year ago

Answered by TyDraniu 1 year ago

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Removing IcelandSue.com from Firefox registry

Every time I open Firefox, a javascript from IcelandSue.com tries to connect to the internet. I've refreshed Firefox, cleared the cache, used NoScript to block this scrip… (read more)

Every time I open Firefox, a javascript from IcelandSue.com tries to connect to the internet. I've refreshed Firefox, cleared the cache, used NoScript to block this script, but it always remains. I've found the site listed as a Data Miner and would like to delete it from where ever it has installed itself inside of Firefox. Thank you, jason

Asked by deals102 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago