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  • Archived

Firefox is automatically updating even when I tell it not to!

I prefer to update Firefox manually, so in my Firefox settings, I have it set to: "Check for updates but let you choose to install them". So I sometimes get a message wh… (read more)

I prefer to update Firefox manually, so in my Firefox settings, I have it set to: "Check for updates but let you choose to install them".

So I sometimes get a message when I launch Firefox saying "Update available. Download the latest version of Firefox." and I click "Dismiss"

Today, I launched Firefox (v107.0), got this update message, and clicked "Dismiss". However, when I go to About Firefox, it says "Firefox is being updated by another instance".

Why is Firefox ignoring my preference?

Asked by MartyJames 2 years ago

Last reply by MartyJames 1 year ago

  • Archived

How to disable the Firefox entry in Windows Task Scheduler?

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. How do I NUKE this … (read more)

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. How do I NUKE this permanently?

I already have telemetry and automatic updates both turned off.

A related problem is that the About Firefox window keeps saying "Firefox is being updated by another instance", even though I always "Dismiss" the prompt to download the latest version. (I'm using v107.0.)

Asked by MartyJames 2 years ago

Last reply by MartyJames 1 year ago

  • Archived

Framerate drops after update to 107 on machines with Intel integrated graphics

Since the update to Firefox 107.0 (now on 107.0.1) from 106.0.5 on two Intel-based Macs with Intel integrated graphics running Windows 7 (I know...) under Boot Camp, I'm … (read more)

Since the update to Firefox 107.0 (now on 107.0.1) from 106.0.5 on two Intel-based Macs with Intel integrated graphics running Windows 7 (I know...) under Boot Camp, I'm experiencing poor graphics performance in Firefox. I first noticed this when scrolling felt choppy and then subsequently on video playback (YouTube and other sites). Text input and other animations can also feel more laggy or jittery than previously.

This is very similar to what I first experienced when WebRender rolled out to these devices. At the time, I set gfx.webrender.force-disable=true. However, I believe that setting hasn't been heeded for several versions, so I was eventually using WebRender without issue. The release notes for 107 do not suggest that anything related to WebRender or compositing have changed, which makes this particularly baffling.

The amount of stutter is compounded after opening a second Firefox window (regular or Private Browsing).

I have tried Troubleshoot Mode with extensions disabled and disabling hardware acceleration, but the problem occurs in either mode (confirmed with about:support showing "WebRender" or "WebRender (software)" as appropriate).

I enabled gfx.webrender.debug.profiler=true to examine frame rates. Shortly after launching Firefox, frame rates remain around 60 fps and things feel smooth for a bit. However, the frame rate will periodically drop to about 22-31 fps for 5-10 seconds while playing a video or continuous animation without interaction. Viewing Task Manager for all users during this process does not show a notable spike in activity for other processes when the frame rate drops and overall CPU load is nominal.

Opening a second window causes the frame rate for all windows to drop to 30-31 fps maximum, which similarly periodically falls to 12-15 fps for a few seconds. It's clear that the target 60 fps is not maintained when more than one Firefox window is open. I had not checked the reported frame rate with a second window open in prior Firefox versions, so I do not know if this is a change, just that I hadn't observed an apparent degradation in regular use.

The two graphics cards in question for these two machines are: Intel HD Graphics 3000 Intel Iris Pro Graphics 5200 I believe both are updated with the last OEM (Apple) Boot Camp drivers for this hardware which, granted, are on the old side. I have not yet attempted later drivers directly from Intel, as I hadn't encountered issues until this recent Firefox update. I have not noticed an issue on my other machines running Firefox.

Any suggestions on restoring the graphics performance would be appreciated.

Asked by Peter 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox bookmarks has to be the worst designed system in history. Can I make the Add Bookmark window bigger?

This must have been designed by someone with SERIOUS brain damage. Every time I use it it shows its glaring deficiencies. Its like whoever designed it never used bookma… (read more)

This must have been designed by someone with SERIOUS brain damage. Every time I use it it shows its glaring deficiencies. Its like whoever designed it never used bookmarks before in their life and never used it after it was done. I use the term "done" very, very loosely. How can people like this get work?

When you add a bookmark a narrow window opens up (of course you can't resize it) but I wonder if I can change its size in about:config? If you have a lot of folders you can only see a tiny bit of them at once. Its just ludicrous.

Another bizarre thing about the Firefox bookmark system is when you click on a bookmark it overrides your last opened tab. Why on earth would any sane person do that? If you want to close it you can close it anytime. Is there something in about:config that can make it work properly?

Maybe there's an extension with a sane bookmark system that doesn't look like it was designed by a brain damaged nutcase?

Maybe its just an autistic thing. Brilliant in a few areas and totally out to lunch in others. Like common sense. Sorry to be so harsh but I cannot comprehend how Mozilla has not fixed this. Maybe they left Earth and are exploring other worlds.

Yeah I know....I need a bookmark program. Its just kind of convenient to have it built into the browser sometimes. Its more seamless. If only this wasn't so bloody awful. And I do mean bloody.  :)

If only I was smarter so I could code myself.....

Asked by moz2u 1 year ago

Last reply by cor-el 1 year ago

  • Archived

20 GB RAM usage, pagefile takes up all space on C: - 300 tabs in Tree Tabs

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works wel… (read more)

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

  1. Disabling or replacing the adblocker ?
  2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
  3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)

Asked by Peter B. 2 years ago

Last reply by Peter B. 1 year ago

  • Archived

Can no longer sign in at therich.io. It used to work, no longer does. Chrome works fine

I can no longer sign in to my account at https://www.therich.io/en. When I click "Sign in" nothing happens. It used to work fine. I can sign in with Google Chrome no pro… (read more)

I can no longer sign in to my account at https://www.therich.io/en. When I click "Sign in" nothing happens. It used to work fine. I can sign in with Google Chrome no problem.

Asked by j.caro 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I cannot sign into my account at Fifth Third Bank using Firefox. This has been true for months. That is the only site I've had any trouble with, and they blame you. They want me to use Chrome. I don't want to.

What can I say to Fifth Third to persuade them that I am not the problem? They get plenty of complaints from others with my same problem, according to customer service t… (read more)

What can I say to Fifth Third to persuade them that I am not the problem? They get plenty of complaints from others with my same problem, according to customer service there. Is there a way for me to use my computer, my browser of choice, etc?

Asked by wannabear 1 year ago

Last reply by wannabear 1 year ago

  • Archived

can't access bookmarks or history in firefox

last sunday when i restarted my pc due to sluggishness with mozilla firefox and thunderbird, a problem occurred to disable the functionality of bookmarks (favorites) and … (read more)

last sunday when i restarted my pc due to sluggishness with mozilla firefox and thunderbird, a problem occurred to disable the functionality of bookmarks (favorites) and history; an error message pops up saying one of firefox's files is being used by another application, caused by a security program.  as a result, pressing control shift o for bookmarks library shows an empty tree view; typing a search entry in the editfield yields no results-bookmarks have all disappeared or are inaccessible. also i can't save a new bookmark with alt control d. later on i noticed my firefox browser had automatically updated, so this may be responsible for disabling functionalities of earlier firefox versions; i currently have firefox 107.0.1 on windows 7 machine.  does anyone know what i can do to re-enable the bookmarks functionality like it was before, and how to turn off automatic updates?  thanks.

Asked by drichardd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

1: Firefox '' No Responding'' whatever pages I going to. 2: Firefox so much often CRACH 3: The site or films just shut down complete.

Dear Sir 1: Firefox often crashing. 2: When I opened a site (mail, youtube...what ever it is ) it said No responding I could not close it I could not go anywhere, the o… (read more)

Dear Sir

1: Firefox often crashing. 2: When I opened a site (mail, youtube...what ever it is ) it said No responding I could not close it I could not go anywhere, the only thing I did was shut down computer completed then waited for 5 or 10 minutes to turn on PC again. 3 : The pages (site) I was watching it just gone (for not knowing why?) I then have to open it again from start.

The problems happened so often in recent months. It's really frustrated, annoying, and fed up. Can Firefox engineer help to sort out these problems. Please.

Thank you. Louise

Asked by louiseloren 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Problem moving to the next page of data within a web page

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://… (read more)

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct#search I would like to be able to move between pages without using the mouse using a keyboard shortcut.

Is there any way that Firefox could simulate a mouse click on a particular element and link this to a key?

Asked by paul921 2 years ago

Answered by paul921 2 years ago

  • Archived

How private are the 'Upload' and 'Save As' dialogs?

As a privacy-conscious user, I always worry about the 'Save As' dialog, and especially the 'Upload' dialog. I know the Upload dialog enables websites to perform certain … (read more)

As a privacy-conscious user, I always worry about the 'Save As' dialog, and especially the 'Upload' dialog.

I know the Upload dialog enables websites to perform certain operations of files without even uploading them.

Can anyone please clarify: How much access to my computer do these dialogs give websites? Can they see all the files in the selected folder, even files I haven't selected? Can they look inside sub-folders, or even the parent folders? Can they tell the full path of the directory? Do they know my PC name?

I want to be sure.

Asked by MartyJames 1 year ago

Last reply by MartyJames 1 year ago

  • Solved
  • Archived

Firefox suddenly stopped loading websites

My Firefox is up-to-date (107.0.1), and it was working fine for some time but suddenly websites started to unload or partially load and so slow. I thought it was a connec… (read more)

My Firefox is up-to-date (107.0.1), and it was working fine for some time but suddenly websites started to unload or partially load and so slow. I thought it was a connection problem but then I realized things work fine with Chrome (which I'm using now to type this). I checked the help articles about the possibility of being blocked by a firewall or anti-virus, and I did add Firefox in the exceptions for both, and I made many reboots, and still Fiirefox is not working and not loading the pages quickly (if at all). I even reduced the security level in Firefox settings and picked the "No Proxy" option, and disabled my anti-virus (Avast) completely, but nothing works at all. It was fine just yesterday.

I use Win7 64bit

Tips please? Thanks.

Asked by lonelytj 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Security exceptions

Having read so many posts I can not find answer to this one! Running ESR 102.5 and accessing a Synology NAS on a LAN with direct IP (eg 192.168.1.77) usings https:\\192.… (read more)

Having read so many posts I can not find answer to this one! Running ESR 102.5 and accessing a Synology NAS on a LAN with direct IP (eg 192.168.1.77) usings https:\\192.168.1.77:port number

Usually use an old Firefox (52.9 ESR) for LAN traffic as last version that allows notes against bookmarks. No issues with accessing the NAS.

On using 102.5 with the https:\\ entry it ALWAYS brings up "Warning - Potential...risk ahead" and then gives the standard SEC_ERROR_UNKNOWN_ISSUER because of course it is looking for an IP ADDRESS and you can not create a certicate for an IP ADDRESS!

This is very, very annoying every time loggng in (cache etc cleared on all exits) and older versions you could add security exceptions.

have changed the preference:- security.insecure_field_warning.contextual.enabled = false but does nothing.

Is there any way to remove this annoying fault of IP addresses as a LAN in not a secuirty isssue?

Suggestions welcomed! Thanks

Asked by firefox2030 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox still running after exiting (Using File > Exit)

For the last several weeks, the reliability of Firefox has went off a cliff following an auto-update. After a few hours of browsing, it gets to the point where the tabs l… (read more)

For the last several weeks, the reliability of Firefox has went off a cliff following an auto-update. After a few hours of browsing, it gets to the point where the tabs load extremely slow (or not at all). When this happens, I exit and relaunch.

Previously, it would be nearly instantaneously where the windows would close and the firefox.exe process would cease within seconds. Now, it's taking upwards of 5-10 minutes for the process to stop AFTER the windows have closed and, during that time, it'll bring the system to a near crawl. Once the process finally closes though, everything is back to working fine.

Asked by rdr.mail 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Cannot Use Firefox to Track Packages

When using Firefox, and an email link, to try to track packages at FedEx, or USPS (probably also UPS), I get a message that says, "Cannot track, at this time, try back la… (read more)

When using Firefox, and an email link, to try to track packages at FedEx, or USPS (probably also UPS), I get a message that says, "Cannot track, at this time, try back later". I've tried back later several times, but same message. When I use Microsoft Edge browser, the tracking info shows up, fine. ???

Asked by davidkpar72 1 year ago

Last reply by cor-el 1 year ago

  • Archived

downloading images

I used to get images off web pages easily, now I just get an html link, which when I try and copy to powerpoint presentation, just gives me the link address and not the i… (read more)

I used to get images off web pages easily, now I just get an html link, which when I try and copy to powerpoint presentation, just gives me the link address and not the image! Very slow and unusable in the end. please help me to get to jpg or png as before.

Asked by Peter's Recovery Channel 1 year ago

Last reply by Dropa 1 year ago