Showing questions tagged: Show all questions

Can't go anywhere using Firefox

I can log into Firefox, but if I try to click on nay other websites, the URL comes up, but nothing loads. I try to refresh the page, but the refresh 'circle' is greyed ou… (read more)

I can log into Firefox, but if I try to click on nay other websites, the URL comes up, but nothing loads. I try to refresh the page, but the refresh 'circle' is greyed out and doesn't work. Then it's as if my mouse pointer is broken; I can't click on anything. Everything works fine in EDGE and other browsers. This seems to have happened after the last Firefox update. I have cleared my cache and data, and refreshed Firefox. So far, no good.

Asked by Gary Brown 1 month ago

Last reply by riyana sam 1 month ago

Can't access Lowes web site

All of a sudden I can't access Lowe's or Home Depot web sited from my browser. I get the following message- You don't have permission to access "http://www.lowes.com/" o… (read more)

All of a sudden I can't access Lowe's or Home Depot web sited from my browser. I get the following message-

You don't have permission to access "http://www.lowes.com/" on this server.

Reference #18.c159c817.1717595309.c95b81

https://errors.edgesuite.net/18.c159c817.1717595309.c95b81

Never had this problem before. I get the same message when attempting tp access Home Depot.

Please help if you can

Asked by bpittner18 1 month ago

Last reply by Agent virtuel 1 month ago

Firefox browser is not launching on my pc

Suddenly on my PC the icon of Firefox turned white on both desktop and taskbar. And whenever I try to open Firefox, it says, "The file or directory is corrupted and unrea… (read more)

Suddenly on my PC the icon of Firefox turned white on both desktop and taskbar. And whenever I try to open Firefox, it says, "The file or directory is corrupted and unreadable." And I didn't make any changes myself. So far it was fine. Now what can/should I do?

Asked by michealwd8 2 months ago

Last reply by Jatin Yt 2 months ago

I reconnect to Firefox and lost of my user data

I tried to reconnect to my firefox, and when I done it I needed to reset my password. After that all my data in the account as been lost - no passwords, and extantions is… (read more)

I tried to reconnect to my firefox, and when I done it I needed to reset my password. After that all my data in the account as been lost - no passwords, and extantions is saved... Please help

Asked by Dvir Dimi 6 days ago

Last reply by Hamna hani 6 days ago

cannot load or login

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT Please tell me what to do. I cannot find any reference… (read more)

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT

Please tell me what to do. I cannot find any reference to this message.

I have used Mozilla and Firefox for over 20 years now and thoroughly enjoyed it - but have never had and problems of this nature.

In case you need it my email is xxxxx@lola7.com

Thank you.

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by jderek 5 months ago

Last reply by cor-el 5 months ago

Logging on to online banking

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Ran… (read more)

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Rang Santander and they suggest it is a browser problem. Have tried a number of things but problem persist

Asked by john.mullen2 5 months ago

Last reply by zeroknight 5 months ago

Latest update slowing pc down.

Dear Team. As always thanks for a great browser... I had a Firefox update come through this morning (through the browser prompt). After installing the update the pc becam… (read more)

Dear Team. As always thanks for a great browser... I had a Firefox update come through this morning (through the browser prompt). After installing the update the pc became extremely sluggish. Thought it may need a restart so restarted the pc but pretty much the same issue? Slow, delayed and sluggish.

I checked what was running in the back ground and other than the usual microsoft nonsense and background stuff it showed 30 instances of Firefox running taking up 82% of the memory. I always have one browser with 8 tabs running by default.

I'm running an i7 processor with 8gig of ram which should be more than ample. Any thoughts / ideas would be most welcome. Once again, thanks for the best browser....

Best regards, Kev Brown. Brocott UK

Asked by Kevin Brown 5 months ago

Last reply by zeroknight 5 months ago

Themes

why doesn't my theme stay engaged?I have 4 computers and I am constantly having to engage my fav theme on them all all the time. Theme: Animated Dark fox theme with spin… (read more)

why doesn't my theme stay engaged?I have 4 computers and I am constantly having to engage my fav theme on them all all the time.

Theme: Animated Dark fox theme with spinning globe and glow effect.

Asked by El Sid 5 months ago

Last reply by zeroknight 5 months ago

Firefox Developer Edition starts up at a fixed position and size

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to … (read more)

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to restore size mode (I.e. the window thinks it is maximised). I have followed the steps detailed for this question: https://support.mozilla.org/en-US/questions/1411093 however that does not resolve my issue. This has only started recently after I turned the laptop into a tablet and back again. Once I "restore" the window and then I maximise the window it works as expected. However it is very annoying. Also if I start another instance of Firefox this new instance does not exhibit the same behavior.


Computer: HP Envy OS: Windows 11 with all current updates and as far as I can tell AI is turned off using a group policy.

Asked by graham.harris.1975 5 months ago

Last reply by zeroknight 5 months ago

Open Link in New Tab: Does Not Open Next to Current Tab

Every time I right click and select "Open Link in New Tab" Firefox is not opening this new tab next to the current tab. It instead moves this new tap to the end of all th… (read more)

Every time I right click and select "Open Link in New Tab" Firefox is not opening this new tab next to the current tab. It instead moves this new tap to the end of all the tabs (of the current website). This is an annoying behavior, I have to go all the way to the end of the tabs to look at the name page that I just opened. How do I fix this behavior?

Asked by gekaram 5 months ago

Last reply by Terry 5 months ago

Starting Firefox

How do I actually get Firefox to start where I can browse something? I have downloaded it 3 times, and it downloads, and then it just sits there. How do I actually go to… (read more)

How do I actually get Firefox to start where I can browse something? I have downloaded it 3 times, and it downloads, and then it just sits there. How do I actually go to Firefox and search for something. I got a search bar ONE TIME, and when I put in the thing I was searching for, I got an immediate message that the system crashed and I should try again. How do I get an actual SEARCH BAR to come up and let me do something? Even now, it is sitting there, asking me to download it again. I don't see the point in constant downloading with no result. Firefox is REALLY IRRITATING to try and use.

My main browser is Google, with Gmail as my email. I have Windows 11 installed.

Asked by williammay1325 6 months ago

Last reply by zeroknight 5 months ago

cannot copy/paste in my internet banking

Hello, While in my internet banking it is not possible to copy/paste the IBAN, the sum or just the name or anything. No matter if I used the context menu copy/paste fun… (read more)

Hello,

While in my internet banking it is not possible to copy/paste the IBAN, the sum or just the name or anything. No matter if I used the context menu copy/paste function or the keyboard shortcuts. I am trying to copy from a Google Drive opened text file or a template saved in my online banking.

In Chrome there was no issue with copy/paste.

Outside of my banking, there are no issues with copy/paste.

I expect it is a security setting somewhere, do you know which one it is?

Thank You!

Asked by Kirk 5 months ago

Last reply by jonzn4SUSE 5 months ago

how to turn off news feed when starting firefox browser in windows 11

I have new windows 11 laptop. I added firefox browser & made it my default. It displays a news feed upon starting. I've never seen this on earlier versions. How can I… (read more)

I have new windows 11 laptop. I added firefox browser & made it my default. It displays a news feed upon starting. I've never seen this on earlier versions. How can I turn it off? I don't want anything displayed except a search box & my bookmarks. If this can't be disabled I will be looking for a different default browser :( Thanks.

Asked by worthyweeds 5 months ago

Last reply by zeroknight 5 months ago