Showing questions tagged: Show all questions

connection to yahoo mail not working today

When going to mail.yahoo.com, I get this error message: The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can s… (read more)

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

Asked by JWC 5 months ago

Last reply by zeroknight 5 months ago

Bookmarks are automatically saved to Bookmarks Menu not selected folder

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to fi… (read more)

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

Asked by amklingen 5 months ago

Last reply by cor-el 5 months ago

A "success" page starts instead of my home page

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your brows… (read more)

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

Asked by rbunger 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Discord web

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried… (read more)

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Asked by xame 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

pdf files fail to download from numerous sites

pdf files fail to download in Firefox, but not other browsers. In particular these sites: https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https:… (read more)

pdf files fail to download in Firefox, but not other browsers. In particular these sites:

https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https://www.medicare.gov/my/eMSN https://fc7.fastcase.com https://www.mlb.com/

However, I can download from non-password protected sites like:

https://www.irs.gov/ https://www.ssa.gov/ https://www.sec.state.ma.us/

Downloads work in other browsers. I've checked various items in the settings and none of them help.

I like Firefox, but if it won't, I will go elsewhere.

Asked by larsenlaw73 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

where is menu button on win 11

Where is the 'MENU' button on Win 11 pc. I need to update my email address and your instructions ask to click 'MENU' button. My NEW email address is: xxxxxxxx@gmail.com … (read more)

Where is the 'MENU' button on Win 11 pc. I need to update my email address and your instructions ask to click 'MENU' button. My NEW email address is:

xxxxxxxx@gmail.com


(email address removed; please do not post personal information on a public website; Forum rules and guidelines)

Asked by Martin 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Win 11/Firefox and Facebook

Hi, its been a while now that I've noticed every version of FF doesn't work that well with Facebook. For example, I'm scrolling through posts and when I click on a pictur… (read more)

Hi, its been a while now that I've noticed every version of FF doesn't work that well with Facebook. For example, I'm scrolling through posts and when I click on a picture to open the post, the mouse click area is miles out to close pop up windows etc. It only happens on some posts but a majority is this issue.

Anyone else has this problem? FB via Chrome works fine.

Asked by s88hon 5 months ago

Last reply by zeroknight 5 months ago

Bookmark menu

The book mark menu option (displaying the bookmark menu and allowing selection) has disappeared from the book mark tool bar and I can't find a way to add it back. Any su… (read more)

The book mark menu option (displaying the bookmark menu and allowing selection) has disappeared from the book mark tool bar and I can't find a way to add it back. Any suggestions?

Asked by tom445 5 months ago

Last reply by cor-el 5 months ago

How to turn off Global Privacy Control popup message?

I keep getting Review Your Global Privacy Control preferences message, almost every time I start the browser. I have selected "Don't Allow" option many times and have als… (read more)

I keep getting Review Your Global Privacy Control preferences message, almost every time I start the browser. I have selected "Don't Allow" option many times and have also went and managed my privacy controls. But, the popup message won't stop coming.

How do I stop the popup message?

I have been Firefox/Mozilla user from the very early days but I am at a point where I have to stop using it because of this annoying popup message.

Asked by San Chin 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Horizontal scroll

At one site that I visit daily where multiple pictures sometimes can be scrolled horizontally, I can't scroll down or up with the keyboard. The Page Up/Down keys change t… (read more)

At one site that I visit daily where multiple pictures sometimes can be scrolled horizontally, I can't scroll down or up with the keyboard. The Page Up/Down keys change their functions and scroll the pictures horizontally instead of making the page scroll up or down. I have to use up/down arrows until I reach a point where there are no multiple lateral pictures to get the expected function from the scroll keys. Is there a setting or other way to prevent horizontal scrolling using the Page Up/Down keys?

Asked by thomas@kindbo.com 5 months ago

Last reply by cor-el 5 months ago

Why do pdf bookmarks with # and the name of the bookmark like #chapter 1 not work?

Why do pdf bookmarks with # and the name of the bookmark like #chapter 1 not work? Bookmarks with # and page=3 work correctly. The bookmark-names works in chrome and edge… (read more)

Why do pdf bookmarks with # and the name of the bookmark like #chapter 1 not work? Bookmarks with # and page=3 work correctly. The bookmark-names works in chrome and edge.

https://www.xxx.ch/documentname.pdf#bookmarkname doesn't work https://www.xxx.ch/documentname.pdf#page=3 work

Both working in chrome and edge and pdf viewers

Asked by patrick.rueegg 5 months ago

Last reply by cor-el 5 months ago