Showing questions tagged: Show all questions
  • Solved
  • Archived

Can't login to 53.com with Firefox on Mac, but can on Windows

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even pe… (read more)

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even periodically encountered this on our Mac with past versions of Firefox and MacOS software. Clearing cookies and cache has sometimes helped, but is not working now. There is no error code displayed, the signin in box simply has its three dots continuing to cycle indicating that it is working, but the status bar is not displaying the "transferring data from onlinebanking.53.com" url as it does on Windows, per the attached screenshot. Created the attached screen shot from Windows, but this is where it hangs on the Mac. Also, this happens whether the extensions are enabled or not, and there are far fewer extensions on the Mac browser, primarily Lastpass and Grammarly. BTW, the site works fine on Chrome on both systems, but we obviously want to stick with Firefox.

Any suggestions on how this can be resolved once and for all would be greatly appreciated!

Thanks and regards,

Howard

Asked by hij2001 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Bookmarks are synchronized from void over again

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What… (read more)

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What worse, when sync is performed, it duplicates tabs, now in "Bookmarks menu" I have albost 2000 bookmarks what are duplicates od ~20/30 ofer month. If Firefox do sync now on 2nd PC, I will get again 2000 and plus something bookmarks. Deleting it gives nothing. It comes back again and again. Normal Bookmarks tabalso gets old tabs and duplicates.

Asked by lazarencjusz 1 year ago

Answered by Alex R 1 year ago

  • Solved
  • Archived

Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (read more)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 1 year ago

Answered by Tricia_TD 1 year ago

  • Solved
  • Archived

Keeping colorways theme after moving to new laptop

I have recently bought a new laptop and installed Firefox, which I have been using for a long time. After signing into my Firefox account, everything synced over to my ne… (read more)

I have recently bought a new laptop and installed Firefox, which I have been using for a long time. After signing into my Firefox account, everything synced over to my new Firefox account, apart from the colorways theme that I chose with the Firefox 94 update - mine is "Foto - Soft". Is there any way that I can get this theme on my newly installed version of Firefox? Thanks.

Asked by shutupimogen 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (read more)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 1 year ago

Answered by mjrcohen 1 year ago

  • Locked
  • Archived

How can I transfer my bookmarksto Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in… (read more)

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

Asked by Erin 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved

Nvidia RTX Super Resolution only works sporadically in full screen and not at all in windowed videos.

Nvidia RTX Super Resolution seems to only work very rarely or not at all compared to the Chrome version. In some instances it will upscale the Full-Screen Video. It will … (read more)

Nvidia RTX Super Resolution seems to only work very rarely or not at all compared to the Chrome version. In some instances it will upscale the Full-Screen Video. It will not interact with windowed videos at all. But it will never upscale a windowed version that exceeds the playback resolution.

Steps to reproduce for windowed videos:

  1. Open any youtube video
  2. Set the resolution to 480p or lower (as I am using a QHD 2560 x 1440p monitor)
  3. Playback the video and monitor Nvidia Control Panel to see if Super Resolution has activated.

Observation for windowed videos: Feature works in Chrome. Feature does not work in Firefox

Full-Screen and Super Resolution: I have no idea what is going on here, on very rare occasions it does work, for the most part it does not work at all. If I had to give a rough idea of when it works, I would say that it is more likely to work when Firefox has been freshly launched.

I could neither see an active change in the Control Panel, or notice anything in the video quality. Both a quality change and feedback in the Control Panel occur when using the feature in Chrome. I have tested on identical links, with identical quality settings.

I tried:

  • setting the Super Resolution Quality manually, instead of manually
  • an incognito tab

Asked by rubinlord 1 month ago

Answered by rubinlord 1 month ago

  • Solved
  • Archived

Facebook container

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I h… (read more)

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I have used Facebook container since it first became available. What is the risk here? At this point I have not agreed to anything.

Asked by Blue 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Private Window Remembring Site, Maybe

Hi All. If I use a Private Window and start typing a URL of a site I visited before in Private, right after I type the first 2 of 9 letters, it fills in the other 7 lett… (read more)

Hi All.

If I use a Private Window and start typing a URL of a site I visited before in Private, right after I type the first 2 of 9 letters, it fills in the other 7 letters.

Is Firefox remembering that site or is my default search engine, DuckDuckGo?

Zyxian

Asked by Zyxian 1 year ago

Answered by cor-el 1 year ago

  • Solved

How to vary behavior when handling PDFs: download some, show others

When Content Type PDF is set to Open in Firefox in Settings, some hyperlinks (see 'Download PDF' on https://arxiv.org/abs/2402.00923) will navigate to the hosted PDF with… (read more)

When Content Type PDF is set to Open in Firefox in Settings, some hyperlinks (see 'Download PDF' on https://arxiv.org/abs/2402.00923) will navigate to the hosted PDF without downloading to my computer. Others (see 'Download PDF' on https://www.overleaf.com/project/65c142c6d78ec5a8a34636b0) will download to my device then open the downloaded file in browser. (I am also interested in what causes this distinction in the first place.)

When it is set to Save File, both types of links will download to my device without opening.

In my experience with other browsers, the behavior is similar to the first case, but downloaded files are not opened upon finishing downloading, only doing so if the file is clicked on in the download menu during or after downloading. Is there any way to replicate this behavior?

Asked by Tbw 3 months ago

Answered by zeroknight 3 months ago

  • Solved
  • Archived

Download files

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas? This evening I changed… (read more)

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas?

This evening I changed the default location to my data area, so at least it will hopefully defaulting to ms 'downloads' folder.

OS Name Microsoft Windows 11 Home Version 10.0.22000 Build 22000

Asked by Ian Holden 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved

Can't add gmail accounts

On gmail "https://mail.google.com/mail" I am already logged into my main account, when I click on my profile picture in the top right in order to add accounts/sign into … (read more)

On gmail "https://mail.google.com/mail"

I am already logged into my main account, when I click on my profile picture in the top right in order to add accounts/sign into other gmail accounts, I get this error:

"403. That’s an error.

We're sorry, but you do not have access to this page. That’s all we know."

I tried clearing cookies and no help.

Bare in mind this is on a fresh firefox install on a new desktop, I have been using firefox on my other desktop with no gmail issues like this.

Asked by HabibiFreshUFC 5 months ago

Answered by HabibiFreshUFC 5 months ago

  • Solved

Firefoxx bookmarks

Hello. I just wonder why firefox connects to bookmarks url's right after you open firefox? Opening page is always set to:about:blank. I discovered this when I want to kno… (read more)

Hello. I just wonder why firefox connects to bookmarks url's right after you open firefox? Opening page is always set to:about:blank. I discovered this when I want to know some netwrok traffic from my laptop and I wanted to know which software causes that traffic. And then I noticed that only open firefox it takes connection to bookmarks url even it does not open any web pages - because the opening page is about:blank

Asked by juhani.salminen 2 months ago

Answered by cor-el 2 months ago

  • Solved
  • Archived

"Forget" button removes all history even though either 5 minutes or 2 hours selected

Hello. I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or t… (read more)

Hello.

I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or two hours are selected.

Any others having this issue? Doug

Asked by Doug Geiste 1 year ago

Answered by TyDraniu 1 year ago

  • Solved

Google Voice image uploads

Texting images via Google Voice had always worked in the past. Now it does not in FF, but succeeds in Chrome. "Server error" is the FF response. What has changed? La… (read more)

Texting images via Google Voice had always worked in the past.

Now it does not in FF, but succeeds in Chrome. "Server error" is the FF response.

What has changed? Latest FF on Win11.

Asked by borate 4 months ago

Answered by borate 4 months ago

  • Solved
  • Archived

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and instally installed Firefox

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox also, I tried from my different clients, it's the same … (read more)

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox

also, I tried from my different clients, it's the same behavior, no matter Windows OS 11 10, or Windows Server 2016 2019 2022

it's able to load in MSEdge.

Asked by Lincky Lin 10 months ago

Answered by zeroknight 10 months ago