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Devtools context menu opens in lower right of screen

With Devtools open and Responsive Design Mode active, selecting a device from the Device list and then right-clicking causes the context menu to appear in the lower right… (read more)

With Devtools open and Responsive Design Mode active, selecting a device from the Device list and then right-clicking causes the context menu to appear in the lower right of the screen (figure-1 or first image if filenames aren't shown).

Depending on where I click, the menu shrinks (figure-2, second image).

Using the same device, if I type, "412" in the width box, it changes to Responsive Design Mode. After that, it works as it should (figure-3, last image). Notice that I clicked in the exact same spot as the first image.

I've tried safe mode; deleting all my profiles; none of those worked.

Asked by AJ 1 month ago

Last reply by AJ 1 month ago

Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacopissimo 1 week ago

Last reply by Terry 1 week ago

Login issues with TikTok, "too many attempts" error

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTo… (read more)

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTok to restrict my login. Each time I try to login, I get the "too many attempts" message.

What's weird is that by using Firefox ESR (I think it was version 93), I'm able to login to TikTok, but it breaks WhatsApp web's login and sends it to a refresh loop. I've tried to disable all my privacy and proxy settings for TikTok on Firefox version 100 and it does not seem to have fixed the issue.

Asked by Jefferson 1 week ago

Last reply by Terry 1 week ago

Digital signature stopped working

Digital signature was working properly since yesterday ie 20th May 2022, but now its stopped working, what will be the reason, Digital signature process stuck and not pr… (read more)

Digital signature was working properly since yesterday ie 20th May 2022, but now its stopped working, what will be the reason, Digital signature process stuck and not proceed further, if you kindly send me setting of firefox for DSC i will always be greatful to you. thank you.

Asked by robsangkc 14 hours ago

Last reply by Dropa 4 hours ago

Reorder URL bar Suggestions

Is there any way to reorder the URL bar back to how it used to be in older versions of firefox? It doesn't make any sense to prioritise google search over bookmarks. Is i… (read more)

Is there any way to reorder the URL bar back to how it used to be in older versions of firefox?

It doesn't make any sense to prioritise google search over bookmarks.

Is it possible to go to the older style where search is at the bottom and only becomes the priority match when nothing else can be found.

"Search suggestions" are disabled. Autofill is also disabled. The problem also occurs on a fresh install inside a VM, so I doubt it has anything to do with userchrome/about:config

Thanks.

Asked by FatHead 11 hours ago

Last reply by FatHead 4 hours ago

DHS-over-HTTPS! With system 11? With VPN?

Gentle-persons, I noticed Firefox support does not mention System 11? [version 21H2(OS Build22000.556)] Is this a problem? I am running Express VPN. Is DNS-over-HTTPS a… (read more)

Gentle-persons,

I noticed Firefox support does not mention System 11? [version 21H2(OS Build22000.556)] Is this a problem?

I am running Express VPN. Is DNS-over-HTTPS a partial duplication of the VPN function?

Since I am running a VPN, does it make any difference if DNS-etc. is enabled or disabled? Potential problems?

I have been running with default, DHS-etc. enabled, without any problem, as far as I know.

Thank you for your help! Best Wishes, wAlanB

Asked by bakera 1 month ago

Missing pinned tabs

My laptop had to do a restart and I have about 10 pinned tabs and I went to open firefox and they are all gone. I've tried to do the restore session but they aren't poppi… (read more)

My laptop had to do a restart and I have about 10 pinned tabs and I went to open firefox and they are all gone. I've tried to do the restore session but they aren't popping back up. How do I get them back???

Asked by jackfrost025 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Windows folder shown in Group-By when opened from Firefox

Hi All I disabled the group-by option everywhere in my Win 11 home. Now I can open any folder and avoid that useless feature... except if I open the download folder from … (read more)

Hi All

I disabled the group-by option everywhere in my Win 11 home. Now I can open any folder and avoid that useless feature... except if I open the download folder from Firefox.

Details: - if I open my Downloads folder from the desktop shortcut I get it normal (no group-by) - if I click the folder icon close to the downloaded file in Firefox Library/Downloads window, then the windows folder is shown with Group-by enabled - the same happens if I click the folder icon close to the downloaded file in Firefox's download toolbar icon

Does this happen to others? Thank you Stefano

Asked by steluci 2 days ago

Closing without notice...

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000) On many occasions (several times a day) Firef… (read more)

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000)

On many occasions (several times a day) Firefox simply goes away without warning... sometimes after several minutes on a page. Sometimes in GMail, sometimes Facebook, sometimes other sites... there does not seem to be a particular pattern.

Is there a hidden log somewhere that I can send to you to help resolve this issue?

Thx!

Al

Asked by al61 4 months ago

Last reply by FredMcD 4 months ago

firefox login to Quicken fails same login works in Edge

got a new laptop and installed Firefox and logged in. Went well except, login to Quicken fails and trying set a new password also fails. Each new password was rejected in… (read more)

got a new laptop and installed Firefox and logged in. Went well except, login to Quicken fails and trying set a new password also fails. Each new password was rejected in Firefox. Used the last new password successfully in Edge in the new laptop and in Firefox on my old laptop.

Asked by vicki_n_john 3 months ago

Last reply by FredMcD 3 months ago

Unable to open www.discoveryplus.in

I'm unable to open www.discoveryplus.in in firefox. The website works fine on other browser. When I type www.discoveryplus.in in url bar it automatically changes to https… (read more)

I'm unable to open www.discoveryplus.in in firefox. The website works fine on other browser. When I type www.discoveryplus.in in url bar it automatically changes to https://www.discoveryplus.in/unsupported.html.

Asked by Rajeev Ranjan 2 months ago

Printing from Firefox

After upgrading to Windows 11, I can no longer print from Firefox. Had no problem in Win 10. The print preview window comes up but no printing occurs and then Firefox l… (read more)

After upgrading to Windows 11, I can no longer print from Firefox. Had no problem in Win 10. The print preview window comes up but no printing occurs and then Firefox locks up and had to be restarted. I tried clearing the print settings in the help menu, but that did not help. I can print from Edge and when not on Firefox. What do I do to fix this???

Asked by jmp2228 2 months ago

When in tablet mode my keyboard will pop up then disappear.

When in tablet mode my keyboard will pop up then disappear anytime I click into a window to type. It works fine in Chrome and Microsoft Edge. I've cleared all history and… (read more)

When in tablet mode my keyboard will pop up then disappear anytime I click into a window to type. It works fine in Chrome and Microsoft Edge. I've cleared all history and cache. Ran the troubleshooter. Still the same.

Asked by nissanlord 2 months ago

New email opens up distrubed

I just bought a new laptop with Windows 11. Firefox works just fine, but many times (not always) a new email opens up disturbed. The look is all mixed up, but as soon as … (read more)

I just bought a new laptop with Windows 11. Firefox works just fine, but many times (not always) a new email opens up disturbed. The look is all mixed up, but as soon as you move the mouse over the header it fixes itself. See the picture for what I mean. I am using the newest Firefox version, emptied the cache. Both did not help.

Asked by f.de.waal 1 month ago

Firefox no longer working?

So ive been using firefox as my main web browser for years. I cant remember how long now, well over a decade. Anyway, i recently moved over to windows 11 on my laptop and… (read more)

So ive been using firefox as my main web browser for years. I cant remember how long now, well over a decade. Anyway, i recently moved over to windows 11 on my laptop and it updated firefox the other day. The browser is no longer functional. I open it, but the page is blank and it is trying to load a new tab but nothing is happening. Any address i try this is the same. All my bookmarks are still there but it doesnt work. Id also like to complain that it came loaded with amazon extensions as well. I disable those, does that have anything to do with it?

Asked by benhawthorne21 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

QFX files not downloading directly to Quicken

In the past,Firefox would allow me to download my banking data directly into Quicken but now I have to save the downloaded file and then open it to download the data into… (read more)

In the past,Firefox would allow me to download my banking data directly into Quicken but now I have to save the downloaded file and then open it to download the data into Quicken. I tried using the applications settings in General settings but I cannot add it into the box no matter what formula I use and yet it says to choose how firefox handles files I download from the web

Asked by d1esel 1 month ago

Last reply by Terry 1 month ago

"Firefox for Windows 8.1"

Hello Support team, I have a problem with downloading firefox on my old laptop running on windows 8.1, as you know microsoft has switched from ie (internet explorer), and… (read more)

Hello Support team, I have a problem with downloading firefox on my old laptop running on windows 8.1, as you know microsoft has switched from ie (internet explorer), and I cannot have access to the internet therefore I can't download a modern web browser, therefore, I need a download link for firefox that can run on windows 8.1 and ie as well.

Asked by aarnavlovesdogs 1 month ago

Last reply by RobertJ 1 month ago