Showing questions tagged:

Firefox closes on start-up and re-opens empty, master password dialog doesn't appear.

My firefox has been acting weird all of a sudden. Usually when I open firefox it loads all my tabs of the previous session and prompts me to enter my master password. But… (read more)

My firefox has been acting weird all of a sudden. Usually when I open firefox it loads all my tabs of the previous session and prompts me to enter my master password. But now when I start firefox, it opens for a brief moment and then instantly closes again. When I open firefox again all I get is a new empty window without any tabs, the password prompt also doesn't appear. So I have to manually open my last closed window to get the old window with all the tabs back (so I guess the window that closes instantly was the proper one) but the master password prompt won't show up. I can't access all my saved passwords in the password manager since I'm expected to sign in but when I click on "sign in" nothing happens - I guess the master password dialog just doesn't show up blocking me out of it. The only solution I have found so far is to go to about:support and clear start-up cache data. When it reopens afterwards I get the working window back, with my saved tabs and the master password dialog shows up - everything works. But it only works for this session, when I reboot the computer I have to do the whole issue again. Opening it in safe-mode also works but I need my addons and since it starts after clearing startup cache I don't think the addons are to blame. It just happened all of a sudden, I didn't install any updates or new version prior to the error.

Can anyone please help me? :(

Open

Mozilla auto filling Bitwardens master password confirmation

Has anyone seen this behavior? Is it really a browser issue or an extension one? Is it a config issue or a bug? I'm juggling 2FA settings on slack for a per workspace ba… (read more)

Has anyone seen this behavior? Is it really a browser issue or an extension one? Is it a config issue or a bug? I'm juggling 2FA settings on slack for a per workspace basis, plus to Bitwarden confusing different workspaces I'm also having issues with saving updated passwords into Bitwardens vault I'm also logged into my Mozilla account I'd like help troubleshooting this, thanks

Open

Recently, suddenly, the audio files on my website no longer produce sound in Firefox browser. They work fine on other browsers and all phones I tested.

Recently, suddenly, the audio files on my website no longer produce sound in Firefox browser. They work fine on other browsers and all phones I tested. Can that be fixed … (read more)

Recently, suddenly, the audio files on my website no longer produce sound in Firefox browser. They work fine on other browsers and all phones I tested. Can that be fixed by Mozilla, or myself? Website is JesusChrist.com

Open

Unable to connect with online bank account on my PC.

Since my last 'Firefox' update, I am unable to connect (get logged in) with my bank online. It says...'routing...', but never connects. If I use Chrome or Edge to log in… (read more)

Since my last 'Firefox' update, I am unable to connect (get logged in) with my bank online. It says...'routing...', but never connects. If I use Chrome or Edge to log in it works perfectly. Firefox is my preferred browser but that may have to change. I have Windows 11 as my OS. Yes, this has happened before when Firefox updates, but eventually it gets corrected, then, when a new update hits, the problem is back. Mozilla...please fix this, it happens with almost every update!

Open

Bookmarks Toolbar folder scroll speed too fast

I have bookmarks saved in folders on the Bookmarks Toolbar, when i open the folders the list is drop down as usual but using the mouse wheel is too fast. I recently adus… (read more)

I have bookmarks saved in folders on the Bookmarks Toolbar, when i open the folders the list is drop down as usual but using the mouse wheel is too fast. I recently adusted mouse settings in about:config for smoother scrolling on webpages. Is there a separate mouse wheel setting for the bookmarks?

Open

Can't turn on VPN; circular links

Hi! I'm on my work computer; we use Chrome officially, but I've just downloaded Firefox specifically to use the VPN. When I click on 'Get started' on the 'Try Firefox's b… (read more)

Hi! I'm on my work computer; we use Chrome officially, but I've just downloaded Firefox specifically to use the VPN. When I click on 'Get started' on the 'Try Firefox's built.in VPN' button, it takes me to the sign-in page, and when I hit 'continue', it returns to the original screen and the 'Get started' button.

Please help!

Thanks

Open 50

Lost a window full of tabs AGAIN!

FF 153.0b4 this time, was only a few months ago when FF did this same thing last time! But now its an updated ver and still messing up! It's getting more bloated (But mos… (read more)

FF 153.0b4 this time, was only a few months ago when FF did this same thing last time! But now its an updated ver and still messing up! It's getting more bloated (But most software is) and trying to do to much and things are going WRONG alot more often. FF (Mozilla) used to go years between data losses and now it's MONTHS! Get your act together Mozilla.

    FF wasn't even updating it self, and I haven't changed anything in days. Worked fine yesterday but when I opened it today, the 4 windows opened but they didn't want to open there tabs (most of them have less than a dozen). The main window showed my menu bar, recent browsing icon and a mostly blank tab bar except for the new tab on the far right, none of the other tabs were loading or even showing up, but the space was there for them. I even just left it sit there and chew on things for about 15 minutes before I decided to exit out (file/exit) and try again. This time my other 3 windows loaded just fine but the main window with around 2 dozen tabs was BLANK! and NO recovery options! Recently closed tabs does show tabs I closed on it before the meltdown but NONE from the LOSS. Nightly does not show any in the Tab sync either (but it may not have been up long enough to sync). There is a previous window, but that is not the one I need to recover (Ironic that it will save a window with 65 tabs closed a week ago and let me recover it but it won't let me recover a window with only a couple dozen tabs from a couple hours ago). Wish I could remember how to wright complicated batch files, then I could make one that would back up the profiles after I close FF, that way when it screws up I could just copy the last backup in place and be working again. And all I would need to do is just put a time code in the profile name to make incremental backups and decide how long to keep them for with out over writing. SEE how SIMPLE that would be for you to do Mozilla? It's been how many years that you've been working on FF and it's predecessor and still no profile backup and restore? And to make things worse, most of the databases used are encrypted in some way so as to be NOT user friendly. We can't even import an old backup or profile parts if we need to recover something or look at something. You make it SO hard to recover from a crash when one happens (and they happen more often than they used to) and even just to back up our info even if we could recover it. You were a great browser, now you are broken and barely adequate bloat ware and getting worse. Problem is that your still better than chrome and edge crap.
Open

make Firefox default to whatsapp desktop instead of web

When I want to to send a link through whatsapp, Firefox defaults to the web page (uninstalled) instead of the desktop application (installed) and I have to open it manual… (read more)

When I want to to send a link through whatsapp, Firefox defaults to the web page (uninstalled) instead of the desktop application (installed) and I have to open it manually. It started a while ago and is very annoying.

Win11 Pro latest version, 64GB RAM,

Open 50

How to restore tabs' groups.

I've been using "tab groups" for a while but then suddenly my tabs' groups that I just had saved just disappeared, when I had a lot of them of my pending activities. I do… (read more)

I've been using "tab groups" for a while but then suddenly my tabs' groups that I just had saved just disappeared, when I had a lot of them of my pending activities. I don't know why it happens, please help me to figure that out cause I had a lot of information that I didn't save on bookmarks. Like I just showed in the uploaded image, I just could restore 1 group tabs because my firefox and laptop turned off and I had that group open before it turned off, so firefox notified me that there was an error and I cannot have all my information again, but at least let me restore my last session, that why I could recover One TAB GROUP

Open 10

Recovering tabs that have suddenly closed without warning while working live online.

This is a recurrent problem. I'm online with many tabs open, when all of a sudden they disappear and when I try to recover them by going in "history" [using the three li… (read more)

This is a recurrent problem. I'm online with many tabs open, when all of a sudden they disappear and when I try to recover them by going in "history" [using the three lines at the top right of screen], and then selecting "recently closed tabs", and then try the "restore tabs", nothing happens! Previously, this had worked to offer me a way to reopen those tabs one-by-one, but now it doesn't restore anything. ALSO, I used to be able to shut down my computer, wait a few minutes, and then restart it, and would be offered a "restore session" option when the computer restarted, but that didn't happen today even after trying this twice.

I was once shown how to restore tabs by going up to the top right of the screen, but cannot remember how to do this. Can you please help me from loosing tabs, and my mind? Thanks.

Open

I can't save Bookmarks

I have tried to look for my profile and it isn't there, I can do it through my mobile but when it syncs it doesn't add the Bookmarks I have saved there either to my PC … (read more)

I have tried to look for my profile and it isn't there, I can do it through my mobile but when it syncs it doesn't add the Bookmarks I have saved there either to my PC

Open 10

On my previous computer, where can I find the browser history/bookmarks on the old hdd?

I recently purchased a new desktop due to the previous desktop malfunctioning a bit. The old hdd is still in operating condition and is now a slave in my new cpu. Where c… (read more)

I recently purchased a new desktop due to the previous desktop malfunctioning a bit. The old hdd is still in operating condition and is now a slave in my new cpu. Where can I find the history/bookmarks on the old drive? Is there a filename that is relevant for the data?

Thanks

Open 50

is this IAB TCF banner from Firefox or have I been hacked

Can someone please explain what this IAB TCF banner is all about, is it Firefox or ?? It leaves a icon like a painter pallet on the bottom right corner of the screen whe… (read more)

Can someone please explain what this IAB TCF banner is all about, is it Firefox or ?? It leaves a icon like a painter pallet on the bottom right corner of the screen when closed. It says it collect cookies, has a bunch of boxes to check. I clicked reject all, but it didn't go away. What am I supposed to do with it if it is legit. I'm 80 years old and so so tired. I did a spybot virus scan and nothing turned up. appreciate any help that will ease my weary worried mind.

Open 20

How do i use my inst360 virtual webcam with firefox

I have an insta 360 webcam with Virtual Camera enabled. Is there a setting for Firefox where I can select from a list of available webcams (cameras)? I am suspecting it i… (read more)

I have an insta 360 webcam with Virtual Camera enabled. Is there a setting for Firefox where I can select from a list of available webcams (cameras)? I am suspecting it is trying to use either the integrated laptop camera or the Insta360 without using the Virtual software.

Thanks in advance for your help

Open 40

It appears that popup windows are blocked, stopping this SCORM package from playing. Please check your browser settings before trying again. Guidance on how to do this can be found here.

It appears that popup windows are blocked, stopping this SCORM package from playing. Please check your browser settings before trying again. Guidance on how to do this ca… (read more)

It appears that popup windows are blocked, stopping this SCORM package from playing. Please check your browser settings before trying again. Guidance on how to do this can be found here.

This is preventing me from accessing learning in my IRC Kaya course under integrity. Kindly help me in setting to enable popup of learning contents for my accessibility
Open 10