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Ad Blocking Message

Hi! I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have t… (read more)

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Asked by George Martin 8 months ago

Last reply by arleta05 8 months ago

Some buttons no longer working in Firefox that work in Chrome

For a while now, several months anyway, many of the sites I visit work in Chrome but no longer in Firefox. The sign in or login buttons do nothing, petition submit button… (read more)

For a while now, several months anyway, many of the sites I visit work in Chrome but no longer in Firefox. The sign in or login buttons do nothing, petition submit buttons do not work, etc. I can enter information in the required fields, but I the send/submit buttons do not work.

My test page is the log in for a course I have purchased. Here's what I have tried so far:

    Turned off enhanced protection 
    Paused AdBlock
    Ddisabled Privacy Badger
    Whitelisted the site on minerBlock.

Still no joy.

Anyone have any ideas? Thanks, --elizabeth

Asked by baker_eliz 2 months ago

Deleting cookies and site Data

Is there a foolproof way to ensure that cookies from critical websites are never deleted? Designating a website as allowed only seems to work by laboriously removing othe… (read more)

Is there a foolproof way to ensure that cookies from critical websites are never deleted? Designating a website as allowed only seems to work by laboriously removing other sites under "Manage Data". Other cookie clearing methods, including via Firefox History, do not allow for exceptions.

Asked by hughesco3 2 months ago

History/bookmark page on right side instead of left

I'm not sure what exactly caused this. Normally when i opened history page by ctrl + h, the page popped on the left side, but suddenly it's on the right side which is ann… (read more)

I'm not sure what exactly caused this. Normally when i opened history page by ctrl + h, the page popped on the left side, but suddenly it's on the right side which is annoying. i couldn't find the solution for this and i don't change any setting on about:config or anything like that while searching. I also attached a screenshot example.

Asked by ivan.prawira 2 months ago

Firefox Continually crashes

I can't get firefox app to open, I even have to open as administrator and then a window pops up but says it couldn't send the report. I have uninstalled firefox a dozen t… (read more)

I can't get firefox app to open, I even have to open as administrator and then a window pops up but says it couldn't send the report. I have uninstalled firefox a dozen times and still have the same problem. When I could get on it every time I click on another tab it says tab crashed and to click on restore but it doesn't restore it. I downloaded that damn microsoft one drive and have had problems ever since I did it. I also deleted one drive but still have the problem. I hope you can help since I have so much stuff saved on firefox book marks. I have tried using the trouble shooting but it doesn't work either.

Asked by sumps3ky 2 months ago

Search

Of the items of "All", "Images", "Videos", "News", "Maps", and "shopping", only "All" is visible. How do I turn the other options on?

Asked by vadude11 2 months ago

Signing into Google freezes Firefox. Every. Time.

Every single time I try to sign into Google, Firefox freezes after I type about 4 letters into the user name box. Hangs and I have to restart. Every. Time. I have to swit… (read more)

Every single time I try to sign into Google, Firefox freezes after I type about 4 letters into the user name box. Hangs and I have to restart. Every. Time. I have to switch over to Chrome to log into Google. It's a real pain in the butt. Anyone else having issues?

Asked by kate61 2 months ago

Some videos bugging out on x and Insta stories.

Hi, As you can see in the attached GIF, while scrolling though my x timeline some videos play OK while others have that green fuzz on them. It also happens when looking t… (read more)

Hi, As you can see in the attached GIF, while scrolling though my x timeline some videos play OK while others have that green fuzz on them. It also happens when looking through Instagram stories, some work fine others are the green fuzz. Other sites, such as Youtube, have been working perfectly. I have tried clearing cache and cookies but it still happens. x and Instagram are both working fine on other browsers so the issue seems to be with Firefox.

I have Windows 11 and Firefox Version 134.0 (64-bit). My laptop is Asus Vivobook S.

Any help is appreciated, thanks.

Asked by Brian Daniell 2 months ago

So many things don't work right now.

All of a sudden I am having problems loading pages, links, etc. I'm having to use Microsoft Edge now. I've been using Firefox for many years but now stuff doesn't work an… (read more)

All of a sudden I am having problems loading pages, links, etc. I'm having to use Microsoft Edge now. I've been using Firefox for many years but now stuff doesn't work anymore. I can't watch movies on paramount plus without getting an error code. I'm technology challenged so I can't give much detail.

Asked by vinceterri 2 months ago

It's happening again - You can't save to where you want to save when you download...

A while back I posted: Firefox NO LONGER adheres to "Ask if you want to Save" option..." Somehow - it was fixed after I posted - so I am trying again. ALL my Application… (read more)

A while back I posted: Firefox NO LONGER adheres to "Ask if you want to Save" option..." Somehow - it was fixed after I posted - so I am trying again.

ALL my Application settings are correct - It says the browser is up to date - I am Windows 11 - Laptop. I don't know if it was an update that was just applied - I think it must be - As this was FINE yesterday - but NOW - When it press save - it automatically saves to a Download folder - It WILL NOT let me CHOOSE where to save. AND as you know in Settings, It says WHERE to save "DOWNLOADS" - you CAN change that - BUT - EVERY SAVE is DIfferent - I CAN'T and have NEVER saved something in the same folder every time - This was NEVER a problem - Just TODAY - so it has to be some upgrade that happened when I rebooted my laptop today. I have attached a screen grab - so you can see I have almost EVERYTHING as ALWAYS ASK - including Microsoft Word. HELP!!

Asked by bobbi2 2 months ago

Error Message - SSL_ERROR_RX_RECORD_TOO_LONG

I received the following error message when trying to connect with a site which I have been using for several years. The advice below the error message directs me to con… (read more)

I received the following error message when trying to connect with a site which I have been using for several years. The advice below the error message directs me to contact the site owner, but I can't do so if Firefox will not let me access the site. What to do?

Asked by Miniskier 2 months ago

Cannot log into my Strava account with Firefox but I can with Opera, Chrome,Edge

I am unable to log into Strava.com on my PC or lap top. Both run Windows 11, are completely updated. I receive an error message:'Unexpected error has occurred. Please tr… (read more)

I am unable to log into Strava.com on my PC or lap top. Both run Windows 11, are completely updated. I receive an error message:'Unexpected error has occurred. Please try again'. I have gone to tools/privacy/passwords and insured that they are correct. My wife has a Dell laptop that runs Windows 11 and Firefox and I was also unable to log in to Strava on this machine. I don't think that I had this problem with my PC before purchasing a new PC because the old one could only run Windows 10.

Asked by casale 2 months ago

Update to 133.0.3 broke the browswer; all new tabs automatically crash

I updated to 133.0.3 just now and Firefox will not load any pages in new tabs. The only tabs I have open are the ones that were open when the application restarted with … (read more)

I updated to 133.0.3 just now and Firefox will not load any pages in new tabs. The only tabs I have open are the ones that were open when the application restarted with the update. For example, I could not open https://support.mozilla.org/1/firefox/133.0.3/WINNT/en-US/firefox-help to report this bug because it was not already open (I am reporting to you using Brave). This is happening in both new tabs and new windows.

Asked by Joe 2 months ago

Procore & Firefox

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I ha… (read more)

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I have to go to Firefox settings and delete the cache, restart ProCore and the drawings will go back as they should be.

Asked by Robert 2 months ago

Downloads that appear as "complete" in the history manager, then appear as "failed" when I start a new Firefox session

To be honest, I never really pay attention to the Downloads history manager in Firefox, until pretty recently, out of curiousity while looking some random files that were… (read more)

To be honest, I never really pay attention to the Downloads history manager in Firefox, until pretty recently, out of curiousity while looking some random files that weren't there (which is another topic, but not my focus in this Support question). So, checking the Downloads history, I realized that I had a few archives (they were majorly image-type files, and they weren't many, maybe just 10-15 distributed in three months as I don't download much nowadays) that were marked down as "failed", for some reason.

But, I go to my desktop's Downloads folder and, well, no one of these files looked like they had errors or similar (I opened them up in Paint, in the Photos? app from Windows 11, and I even opened them up in Firefox and I ran the antivirus on them, just to be sure they were fine). So, I decided to download "copy" files and, although, they now appeared as complete ("fine", "good") in the Downloads history manager, when opening them and contrasting them, I didn't see any kind of difference between the original file and the new one, they even shared the same property data and they looked the same, so, everything looked fine to me.

These past few days I decided to observe the history manager a little more cautiously to see that every file I downloaded and/or saved were fine and complete (with the "X KB - download url link - time/day"), before I logged out from the session. But, early today I got slightly worried, so I opened Firefox again, and surprisingly, a few of the files I downloaded the previous session that were "complete", now were marked down as "failed" (it's a shame I couldn't screenshot them to indicate visual examples, but it really took me off guard when I digged up the history again).

Is this a bug or something?

I am a newbie when using Firefox as a browser, so this is the kind of things that intrigue me, because I also tend to open the private browser sessions and, for obvious reasons, I don't have access to the downloads list from them after I close the private window, and I imagine it would be the same situation in very normal circumstances if I used a normal browser window. So, basically, I want to know if this is a bug or something, because now you are leaving quite curious and worried that even any other of those files might have some errors or something, as well. This has NEVER happened to me with other browsers (like Chrome), if a file I saved, downloaded wrong - it downloaded wrong and I could even have a temp file in my Downloads folder - this is NOT the case.

(Btw - two things. This is an English translated version of the post I just did in Spanish for the Spanish-speaking language community, and I guess I wanted it to have a larger reach. Hopefully it is okay to do so. Also, although I indicate that my current Firefox version is the 134.0 version that got updated yesterday, January 8th, 2025, this happened before the launch of the updated version. I hope that I selected the right topic to describe this issue because I'm not sure how to describe it? It looks like a bug to me, I tried to look out for similar problems related to Downloads, but some of them do not apply to me (all my files do download, appear as downloaded in my desktop folder as well, and they do not seem to have any other issues, except for this thing in the Downloads history manager that I describe in the whole post)

EDIT: I tried to do a test, and lo and behold. I have screenshots that exemplify what I mean (more or less): these were the files I saved/downloaded before I closed the Firefox window, hence closing the session. The first is how they appeared in the Downloads panelm the second in the history manager window and the third one shows that one of the files I had to "download" again (although it's a copy from the original) because it appeared as it "failed" when I opened the Firefox window again (started a new session), and opened the Downloads history manager window.

Asked by senderosvioletas 2 months ago

downloading email attachments

I do not save all attachments to my received email. It used to be that when I received an email with a attachment I could choose to open or download to a particular file.… (read more)

I do not save all attachments to my received email. It used to be that when I received an email with a attachment I could choose to open or download to a particular file. Now my only choice is to download the file which happens automatically as soon as I click on the attachment. I am using Windows 11 and read my email while it remains on the ACENTEC website. That seems to be a good security move. The email never is downloaded into my computer and remains accessible from any of the several computers I use.

Asked by Arthur Sullivan 2 months ago