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Ad Blocking Message

Hi! I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have t… (read more)

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Asked by George Martin 9 months ago

Last reply by arleta05 9 months ago

Amazon Seller Central "400 Bad Request" "Request Header Or Cookie Too Large"

I get this multiple times per week and then have to delete all amazon.com cookies and relogin to everything. Hoping someone has a solution as I would prefer to continue … (read more)

I get this multiple times per week and then have to delete all amazon.com cookies and relogin to everything.

Hoping someone has a solution as I would prefer to continue to use Firefox but this is getting very annoying.

Asked by Todd 2 months ago

403 Forbidden

I am unable to login to a website that lets me check for a doctor's appointment. The link was sent to my gmail account. I am using Firefox with Windows 11. I am receiving… (read more)

I am unable to login to a website that lets me check for a doctor's appointment. The link was sent to my gmail account. I am using Firefox with Windows 11. I am receiving the same error message whether or not I try to access it via my computer or iPhone. I have deleted the browsing history and cannot find any add-on that prevents this. I have Surfshark VPN installed on all of my devices.

Asked by orto.jane10 2 months ago

Your browser is being managed by your organization.

How can i get rid of (Your browser is being managed by your organization). There is no organization. I uninstalled NordVpn. I completely Uninstalled Firefox, removed all … (read more)

How can i get rid of (Your browser is being managed by your organization). There is no organization. I uninstalled NordVpn. I completely Uninstalled Firefox, removed all Mozilla entry in Registry. and reinstalled Firefox. But I still get (Your browser is being managed by your organization). I have Norton 365. I have been using Firefox for many years. If i can not solve this. I will use some other browser. Tanks in advance for any help.

Asked by GEORGE 2 months ago

I am unable to login to my AT&T - Yahoo email account

For the last few days I have been unable to logon to my email account. I receive an AT&T error after I enter my password. The AT&T person who helped me diagnose… (read more)

For the last few days I have been unable to logon to my email account. I receive an AT&T error after I enter my password.

The AT&T person who helped me diagnosed the problem as being the Firefox browser since I do not encounter the same error with my Norton Browser. Firefox, however, is my preferred browser and I have used it since I moved from Chrome a number of years ago.

How can I resolve this?

Carole Dodson

Asked by Carole 2 months ago

MY BOOKMARKS HAVE DISAPPEARED, EXCEPT FOR A FEW THAT ALL REFERENCE SAFEWAY.COM!!

My bookmarks have all disappeared, except for a few that all reference the safeway.com page!! I have saved these for years to reference information. What has happened to… (read more)

My bookmarks have all disappeared, except for a few that all reference the safeway.com page!! I have saved these for years to reference information.

What has happened to them?? I know that Youtube is still operational so why can’t I get my bookmarks back?? I went to 'restore' bookmarks and got some really strange associations. Still some reference my aol email account and not the page I bookmarked.

Asked by GINDIAN 2 months ago

Videos turn green

When I open a web page with a video in it, the video generally starts to look like the attached screenshot. It usually happens within 30 seconds, and then it will occasio… (read more)

When I open a web page with a video in it, the video generally starts to look like the attached screenshot. It usually happens within 30 seconds, and then it will occasionally clear up for 10 seconds, but otherwise, it's just a shifting swirl of green.

Does not happen in other browsers.

Asked by dan331 2 months ago

Videos on YouTube/Instagram

I've been using Firefox for the various iterations of Windows for many years and it's gone smoothly. Now, when I play a YouTube or Instagram video in Windows 11, the vide… (read more)

I've been using Firefox for the various iterations of Windows for many years and it's gone smoothly. Now, when I play a YouTube or Instagram video in Windows 11, the video often becomes just an image of pixelated multicolored squares. The sound continues to play normally. On YouTube, the video continues to play. On Instagram the video tends to freeze. I've attached a screenshot from an Instagram video.

I checked my external monitor and it's definitely the laptop, which is less than a year old. This only happens with videos and other browsing works as usual. I have no issue using Chrome, so it seems to be a Firefox thing. I tried clearing the cache and history. When that didn't work, I uninstalled Firefox completely and reinstalled it. Same issue. I've attached a screenshot from an Instagram video. Thanks for any advice you can offer.

Asked by woodswoman 2 months ago

Suddenly can't log into https://currently.att.yahoo.com/ for my email but can log in using Edge

I have tried everything recommended to try and log into the ATT email website. What is weird is that the email is coming into Thunderbird just fine and I can log in usin… (read more)

I have tried everything recommended to try and log into the ATT email website. What is weird is that the email is coming into Thunderbird just fine and I can log in using the Edge browser. I only log in to the ATT site every so often in order to mark emails as spam and occasionally to look in the spam folder for a missing email. I have deleted the cookies for this website and the history as recommended. I don't want to delete all my cookies as it is a real pain to have to log back in to all the sites I regularly use. I saw on a Microsoft site that this is a documented problem and sometimes changing one's password helps but I can't find a way to change my password. I'm no longer an ATT customer (after getting a better internet provider that ATT DSL!) but I still use that email address. I am baffled. Appreciate your help.

Asked by Susan Beecher 2 months ago

Can't access online bank account

I have Firefox Version 134, have used Firefox for many years. Within the last few months, I've been unable to sign in to my online bank account. I've contacted the bank… (read more)

I have Firefox Version 134, have used Firefox for many years. Within the last few months, I've been unable to sign in to my online bank account. I've contacted the bank and was told they can see that I've signed in, but my screen shows an error message. What can be done to fix this?

Asked by D Richardson 2 months ago

Won't load sites when I click a link

I've had FF for years and never had a problem. In the last week, when i read an email with a link (and other links), it says Hmm. We’re having trouble finding that site… (read more)

I've had FF for years and never had a problem. In the last week, when i read an email with a link (and other links), it says Hmm. We’re having trouble finding that site.

We can’t connect to the server at clicks.aweber.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

https://clicks.aweber.com/y/ct/?l=jKs7l1&m=h.2234KUji5Kx0L&b=o5yQLV_ae7nzu_vG4KA6iQ

As far as I know, I have not changed anything in settings. I'm looking for some resolution on how to fix this. Thanks.

Asked by rob.burnett 2 months ago

Facebook chat images

I have a HP laptop running windows 11. I use facebook on the web by going to facebook.com. Recently there has been a change to the way images are displayed when reading … (read more)

I have a HP laptop running windows 11. I use facebook on the web by going to facebook.com. Recently there has been a change to the way images are displayed when reading chats. The "pop up" box shows up as normal when I select chats which displays all my chats. If the chat contains an image, when I click on it it displays the image at full zoom with no scroll bars visible. This means that I cannot see the whole picture. The only change I have made to mozilla recently is to rest the print settings to default using about:support but I am not sure if this was the start of this problem. If I use microsoft edge for facebook.com or use the facebook app, all works fine.

Asked by Al Brough 2 months ago

Weird zip folder in appdata/local/temp

I don't really know if this is the right section but there was this zip folder that had something to do with firefox in my temp files (appdata/local/temp) recently, like … (read more)

I don't really know if this is the right section but there was this zip folder that had something to do with firefox in my temp files (appdata/local/temp) recently, like a day or two ago, it was full of mostly Json files and it disappeared when closed firefox, I was in private browsing mode at the time. I was wondering what that was? Could it be that some info from memory got dump in that file? As far as I'm aware there had been no crashes. It seems noone really knows the answer of why this happens.

Apologies if this is a dumb question its just been on my mind.

Asked by thech0sen0ne 2 months ago

white screen when loading certain sites

i can't load certain sites on firefox, it just gives me a blank white screen. there's no error displayed or anything. some sites load fine (gmail, social media, youtube, … (read more)

i can't load certain sites on firefox, it just gives me a blank white screen. there's no error displayed or anything. some sites load fine (gmail, social media, youtube, etc work normal), but some sites i visit give me a blank screen. they load fine in other browsers and even on firefox mobile, just not on firefox desktop.

i've tried deleting the cache for firefox too, but that didn't fix it either. anyone knows what the problem might be?

thanks!

Asked by Marjo van Yperen 2 months ago

Some buttons no longer working in Firefox that work in Chrome

For a while now, several months anyway, many of the sites I visit work in Chrome but no longer in Firefox. The sign in or login buttons do nothing, petition submit button… (read more)

For a while now, several months anyway, many of the sites I visit work in Chrome but no longer in Firefox. The sign in or login buttons do nothing, petition submit buttons do not work, etc. I can enter information in the required fields, but I the send/submit buttons do not work.

My test page is the log in for a course I have purchased. Here's what I have tried so far:

    Turned off enhanced protection 
    Paused AdBlock
    Ddisabled Privacy Badger
    Whitelisted the site on minerBlock.

Still no joy.

Anyone have any ideas? Thanks, --elizabeth

Asked by baker_eliz 2 months ago

Vertical Scroll bar next to a page's vertical scroll bar, cannot catch with a mouse to use, it appear as thin as a line drawn with a very sharp pencil

Please is there somewhere I can make all the vertical scroll bars , that I can use with Chrome and other browsers, usable in Firefox? I know how to make the one on th… (read more)

Please is there somewhere I can make all the vertical scroll bars , that I can use with Chrome and other browsers, usable in Firefox? I know how to make the one on the edge of the tab on the RHS fatter, in the about:config using widget.non-native-theme.scrollbar.style = 4 , but not one that is inside a "box" on that page adjacent to the RHS. I can just see the line in that box, but if I approach it with a mouse it covered by the scroll bar on the edge of the tab.

Asked by honorcb 2 months ago

Video Player Footage Freezes When Tabbing Into a Game Window

In the last couple weeks i've encountered an issue where video footage, but not the audio or the video progress itself, will freeze if I tab out of Firefox and into a gam… (read more)

In the last couple weeks i've encountered an issue where video footage, but not the audio or the video progress itself, will freeze if I tab out of Firefox and into a game window.

Here's a video showing the issue

Like shown in the video, It only seems to affect Firefox and not other browsers, and it only happens when I switch to a game window, not other tabs. It should also be noted that although the video only shows YouTube footage, this issue affects every player I've tested it on.

I've tried this both with and without extensions enabled, as well as just about every video player related config in the about:config page, and with both hardware acceleration on and off, still with no luck resolving the problem.

If anyone has had a similar issue and managed to fix it, help doing so for myself would be much appreciated.

Asked by shibe 2 months ago

Problem with bookmarks folders on Firefox

I find it impossible to find anything in the Firefox bookmarks lately. This is due to the way only "recent bookmarks" show in the bookmarks pulldown, instead of my folder… (read more)

I find it impossible to find anything in the Firefox bookmarks lately. This is due to the way only "recent bookmarks" show in the bookmarks pulldown, instead of my folders, like it used to. I take a lot of care to put everything into folders, so I don't have a long unsorted list. But then the only way to find my folders The only way to find my folders is to have to go into "Manage Bookmarks," which is a giant hassle. (Also, if I open the wrong bookmark, it doesn't leave the list open, so I have to go back and start over. Is there a way to leave my list open, for instance if I want to open multiple bookmarks from one folder?)

I found a help thread which said "Click on bookmarks and then click on bookmarking tools." I tried to do this (several times) ... but unfortunately I don't see the "Bookmarking Tools" option AnyWhere.

I would really appreciate help. I find this so frustrating it makes me not want to use the browser anymore, because locating the articles I need to find again is very time consuming and not straightforward.

Asked by junkskunkmonkey 2 months ago

Secure Connection Failed

I have version 134 installed on Win 11. It returns : Secure Connection Failed An error occurred during a connection to duckduckgo.com. PR_END_OF_FILE_ERROR Error… (read more)

I have version 134 installed on Win 11. It returns :

Secure Connection Failed

An error occurred during a connection to duckduckgo.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

The same result from all sites tried except this one.

Asked by ltjdavis 2 months ago