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  • Archived

Website Transavia 'Access to website denied'

When I go this website by one of our customers, I got this error Local I don't have this error. I tried installing a older version of Mozilla, but did not solve this. … (read more)

When I go this website by one of our customers, I got this error Local I don't have this error. I tried installing a older version of Mozilla, but did not solve this.

Asked by lucas6 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

A number of websites when opening a new page displays a blank page

Version 72.0.2 - Having a problem for the last couple of weeks with several websites where when a website wants to open a new tab, simply opens a blank page. Other brows… (read more)

Version 72.0.2 - Having a problem for the last couple of weeks with several websites where when a website wants to open a new tab, simply opens a blank page. Other browsers work fine. Any known fixes for this? Any way of completely uninstalling the app so I can reinstall it?

Asked by 21BY34 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox 72 causes Add-Ons to stop running while still enabled

Firefox 72.0.1 and 72.0.2 have the same issue, so the latest release did not solve it. My add-ons all stop working, or seem to time out somehow, while still showing as en… (read more)

Firefox 72.0.1 and 72.0.2 have the same issue, so the latest release did not solve it. My add-ons all stop working, or seem to time out somehow, while still showing as enabled. Removing and then "Undo Remove" of the add-ons restarts this new timeout clock/fixes the problem, but it's extremely frustrating and ineffective.

  • This did not happen prior to 72.0.1.
  • The add-ons do retain my settings even while timed out/stopped/somehow broken, so they are not actually disabled during these outages.
  • This affects all add-ons, so it is not a problem with any one specific add-on.

Asked by aimmyarrowshigh 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Conversion License for Video Download Helper

I paid for a conversion license for my other computer. I went to Vimeo to download a video and it asked for another $28.50 for a conversion license. Aren't these transfer… (read more)

I paid for a conversion license for my other computer. I went to Vimeo to download a video and it asked for another $28.50 for a conversion license. Aren't these transferable to multiple machines wijth the same email address?

Asked by jwielert 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I've recently been unable to log in to Royal Bank of Canada online banking site, www.rbc.com. Did suggested cache clearing but no improvement

I use a password manager to store log in data and though this data populates, the log in does not move me forward. Rather, I'm given an error message that I have to log … (read more)

I use a password manager to store log in data and though this data populates, the log in does not move me forward. Rather, I'm given an error message that I have to log in in order to perform transactions, which of course I've just done. It's a circular effect that doesn't resolve. Using FF 72.0.2. When I use Chrome, I can log on easily. What has Firefox done to confound my log in; I think this began to happen following the last FF update.

Asked by ausms 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how do i import excel from saved firefox info when new hard drive was put in

new hard drive was put in by geek squad- cannot find excel (used to be found by clicking four window panes bottom left then it would show to the right among several ie … (read more)

new hard drive was put in by geek squad- cannot find excel (used to be found by clicking four window panes bottom left then it would show to the right among several ie weather ,solitaire paint 3 etc doesn't show in drop down either nor does microsoft word shouldn't this have been restored by geek squad also they didn't save bookmarks from harddrive luckily there was backup from previous repair as you can see I am not computer savey as i am not familiar with terms

Asked by bpavelschak 2 years ago

Last reply by RobertJ 1 year ago

  • Archived

how can I bank safely with firefox browser

I bank on line and hear that there is a safe way to do that, so that my history does not have to be deleted, and I will not loose my bank card number when I go to log in … (read more)

I bank on line and hear that there is a safe way to do that, so that my history does not have to be deleted, and I will not loose my bank card number when I go to log in after I have logged out

Asked by francesatgreen 2 years ago

Last reply by Wesley Branton 1 year ago

  • Archived

Quickbooks Online and other websites using menus no longer loading when clicking links - recent Firefox update. Only work in 'Private mode'

I am a Quickbooks Online user. Recently, my Firefox browser updated to 72.0.2 (64-bit). Now, after the update, when I attempt to go into my Quickbooks Online account and … (read more)

I am a Quickbooks Online user. Recently, my Firefox browser updated to 72.0.2 (64-bit). Now, after the update, when I attempt to go into my Quickbooks Online account and create a 'new' estimate or invoice, the menus work, but after clicking, nothing opens. I'm not very familiar with web design, but I believe they are Java based menus. If I click one of the links that directs to an outside website, they work fine. I've noticed the same thing on other websites, gemlux marine boat parts is another. Same thing, clicking in a menu does not open the link.

Lastly, when shopping on Amazon, if an item has an option (like sizes, colors, etc), and I click on the different size or color, it does not update the item page and price like it normally does. In other words, if I have a $20 item in size SMALL, and hit the drop down to change it to a size LARGE which should be $10 more, the price change does not show in Amazon's price menu. I found that if I click the 'large' in the drop down, leave it, and refresh the page, the page loads with the 'large' size selected, and then prices it correctly.

For whatever reason, if I switch to 'privacy' mode, it works fine.

I have used all of these websites frequently in the past year, and only in the last week has this started occurring. All of these websites work just fine in Chrome, IE, Edge, etc.

I prefer Firefox, so I'd like to get this figured out. It's probably something simple, like a Java setting...but that's over my head.

Thanks in advance Shawn

Asked by riggedrightmarine 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox bug - disallows typing, page forwarding, stuck on home page, letters appear but are deleted as fast as you type.

I noticed an error by off-chance while using Facebook. I clicked a link which lead to a site I've visited before... but. The moment I clicked it went to the Tab screen. B… (read more)

I noticed an error by off-chance while using Facebook. I clicked a link which lead to a site I've visited before... but. The moment I clicked it went to the Tab screen. Brought my other tab to the home screen. When I tried to go forward, back or type in new address it would not let me do anything. I shut down PC through power button. Turned back on and let me browse as normal. Did a scan, have found no virus or malware.

Sadly, i don't have an error report to give and I couldn't inspect the elements to see if something was messing with it. As it would just continuously reset my page screen. This is the first time this has happened.

Asked by heavensraptor 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

navigation privée

j'utilise un ordinateur qui proviens de mon étabissement scolaire et j'aimerais savoir s'ils peuvent obtenir des informations sur ce que je cherche même si c'est sur la c… (read more)

j'utilise un ordinateur qui proviens de mon étabissement scolaire et j'aimerais savoir s'ils peuvent obtenir des informations sur ce que je cherche même si c'est sur la connexion de chez moi et que je suis en mode navigation privée.

Asked by dainel8 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox in start up twice but only once in uninstall program area

Firefox is listed twice in my start up files area. It is only once in the uninstall area. It is installed in my program files and the maintenance files in my Program File… (read more)

Firefox is listed twice in my start up files area. It is only once in the uninstall area. It is installed in my program files and the maintenance files in my Program Files (x86). When I click on them they pull up different programs but when I look at the version they are both the same version. How do I get rid of that 2nd Firefox in my startup. It is driving me crazy with the duplication.

Asked by Kym Taborn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hi, I use kijiji site and it's impossible to add a picture jpg to my annoncement. How can I have the permission ? Thanks

My name is Jean and I'm very interested to know how insert an image, picture to the site. I have the same problem when I want to put a picture to my profile with Instagra… (read more)

My name is Jean and I'm very interested to know how insert an image, picture to the site. I have the same problem when I want to put a picture to my profile with Instagram.

xxxxxxxxxxxxxx@xxxxxxx.xxx

(email address removed by moderator; please do not post personal info on a public forum)

Asked by hiboudesmarais 1 year ago

Last reply by cor-el 1 year ago

  • Archived

PR_END_OF_FILE_ERROR

I've created a new profile and it doesn't help. The site I'm trying to access is secured by a TLS Certificate. I have other things like AdBlock Plus and LastPass instal… (read more)

I've created a new profile and it doesn't help. The site I'm trying to access is secured by a TLS Certificate. I have other things like AdBlock Plus and LastPass installed. I've rearranged the toolbar to my own preferences.

Resetting undoes most of my settings. There is a "TRY AGAIN" button that circumvents the issue. This is very annoying.

ALONE of all the Browsers I have (FIREFOX 72.0.2, CHROME 79.0.3945.130, INTERNET EXPLORER 11.592.18362,0, and EDGE 44.18362.449.0), FireFox fails to access this web-site. Something's wrong with FireFox?

Asked by wlpeavy1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox won't open and keeps prompting for permission to make changes

We updated the machine from Win 7 to Win 10. (Firefox worked before the update). After the update was complete, we tried to open Firefox and was prompted with the Windows… (read more)

We updated the machine from Win 7 to Win 10. (Firefox worked before the update). After the update was complete, we tried to open Firefox and was prompted with the Windows 10 "User account control" permission prompt window. If we click YES on the UAC window, it closes and comes back (the User Account Control window).

I cannot get Firefox to open. the UAC window just keep re-appearing no matter how many times I click yes. I tried uninstalling re-installing. Same result. I tried uninstalling and installing Version 71 (the current version is 72). Version 71 opened 1 time. Then I closed it and re-opened it, The same UAC prompt appears and the issue repeats.

Asked by jhazlip 2 years ago

Last reply by RobertJ 1 year ago

  • Archived

Restore add-ons and theme after refresh

I used Refresh and now realize my add-ons, extensions and theme have disappeared. There doesn't appear to be any way to add them back. I've followed the guidelines t\su… (read more)

I used Refresh and now realize my add-ons, extensions and theme have disappeared. There doesn't appear to be any way to add them back. I've followed the guidelines t\suggesting to copy from the Old Firefox Data folder into the current local folders but it made absolutely no difference. I can't use Firefox in this state. Is there some way to return to the version I had an hour ago.

Asked by let98007 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox 72.0.2 blue border on url bar when selecting -

distinction would be OK - but bright blue - at least give the option to change the color. It hurts my eyes. I don't really understand anymore why everytime there is an up… (read more)

distinction would be OK - but bright blue - at least give the option to change the color. It hurts my eyes. I don't really understand anymore why everytime there is an update, more and more customizations are eliviated. Maybe it's finally time to leave Mozilla. Nothing but pain since a long time.

This may not mean much to the mozilla crew - but it is utter annoyance to me and time consuming to "fix" after every update.I look at that screen all day, every day, and - yes, I dare to customize it so it is easier for me to work. Just one example, and I am not alone at this: every time after an update the tab bar is moved up, which does not make sense to people that use it all day long. The 71. update was even worse, not even a space left for it anymore. Resulting again, as always go back to chrome css, trying to get the stuff back one works with all the time.

It just by now is too cumbersome to already know that something will again brake or be eliminated with the next update. I have weathered mozilla since it's inception. But am just tired of always having to adjust the same things, yet needing a different css line again.

Asked by Client Metro Group 1 year ago

Last reply by cor-el 1 year ago