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Issues with Website Reloading on Firefox

Hi Firefox Community, I'm experiencing an issue with my website, https://letmewatchthiss.com/, specifically on the Firefox browser. While the site functions correctly ac… (read more)

Hi Firefox Community,

I'm experiencing an issue with my website, https://letmewatchthiss.com/, specifically on the Firefox browser. While the site functions correctly across other browsers, it's not reloading properly in Firefox.

Issue Description: Website URL: https://letmewatchthiss.com/ Problem: The site reloads inconsistently or fails to load entirely on Firefox. Affected Browsers: Firefox (issue does not appear in Chrome, Edge, or Safari).

Steps Taken:

  • Cleared Firefox cache and cookies.
  • Checked for any extensions that might be causing conflicts.
  • Verified that the issue persists across multiple devices running Firefox.

What I Need Help With:

Suggestions: Any advice on potential fixes or troubleshooting steps specific to Firefox. Insights: If there are known issues or recent updates that might be affecting Firefox compatibility. Any help or insights would be greatly appreciated. Thank you!

Best regards,

Asked by Letmewatchthis 2 months ago

Last reply by ChhotuDada2 1 month ago

Security error about embedded page

I go on the https://www.medicare.gov website to look at Medicare claims. I get an email from them when there are new summary notices and I click on the link to view them… (read more)

I go on the https://www.medicare.gov website to look at Medicare claims. I get an email from them when there are new summary notices and I click on the link to view them. That brings me to the login page and after I log in I get a page that lists summary notices starting with the most recent. For each notice, there are three links you can click: download, print, and open. I've always clicked "open", which has always brought up the summary I chose, I think in a new tab or window, but I'm really not sure, it's been a while.

This time when I clicked on "open" for the first summary notice, it stayed in the same tab and under the title listing the particular notice I got the following:

" Firefox Can’t Open This Page

To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more… "

So I went back to the original list, right clicked "open" and clicked to open in a new tab and got the same error. As I was writing this just now I noticed that the error message says you need to open it in a new window, so I just tried that instead of a new tab, but I still got the same error message.

Interestingly, I thought I'd check clicking "download" just to make sure I could get my new notices. That opened a new tab and the notice came up!! Now I'm sitting here trying to remember if I used to click "open" or "download" and feeling like this computer drives me crazier and crazier every day I use it!

I am submitting this anyway for two reasons. First of all, if I'm confused other people are probably also confused. Secondly, I want to know if there's anything wrong on my end that I should be fixing or if this is a problem on Medicare's end. Obviously I want to let them know if it's their problem so that it can be fixed.

I just got a notice about a Firefox update but I haven't installed it yet and I haven't tried this in any other browser (I really hate using Chrome, especially for something as private as Medicare, but if that will help you please let me know and I can try it there).

One other thing that may or may not be relevant. I've had my Social Security and Medicare accounts for many years. Recently I received a notice from Social Security that they're upgrading to a more secure login system (sorry I've forgotten exactly what they call it) and said that if you're using an older account you have to create a new login with their new site and it would work across your federal government accounts. I did that but Medicare used my old login information and it worked. I don't know if that would be causing this problem, I don't think they've terminated the old system altogether just yet but I'm not sure. This probably doesn't make a difference but I thought I should mention it just in case.

Thank you for any suggestions you have about this, and please let me know if you think I should notify the medicare.gov people as well.

Joan

Asked by PurpleJ 2 months ago

Last reply by Muhammad Danish 2 months ago

having problem loading "gameday" page when using Firefox

I am having a problem when I try to click on "gameday" page on the MLB>COM web site. The gamday page will not load. I do not have the same problem if I use "Microsoft … (read more)

I am having a problem when I try to click on "gameday" page on the MLB>COM web site. The gamday page will not load. I do not have the same problem if I use "Microsoft Edge"

Asked by Ronald Hopkins 2 months ago

Last reply by Robert David 2 months ago

Non functioning Export/Import, upload images

I started this thread because I believe it may be related to these problems/failures I'm having with exporting /importing Bookmarks, uploading images (on this site and el… (read more)

I started this thread because I believe it may be related to these problems/failures I'm having with exporting /importing Bookmarks, uploading images (on this site and elsewhere), which has also on occasion led to crashing my pc. Images from my previous thread auto-uploaded to this thread. I felt it might be better to separate the conversations until we get motre info.

Thru trial and error, it seems all these symptoms I will describe seem to be linked to my sessionstore.jsonlz4 file.

About six months ago I was having major problems with Firefox, navigation issues, broken toolbar buttons, blank toolbar button spots. I first tried to revert to a good working backup profile, which was fine until I did the file transfers from the problem profile to the backup, after which all the symptoms resurfaced in the backup profile. . I do what I always do by transferring certain files, but only those that make the transition without creating problems/conflicts; sessionstore.jsonlz4; places, cookies, etc.

I eventually chose to build a fresh profile, but the same problems occurred after the file transfer. Thru trial and error, I discovered that sessionstore.jsonlz4 was the root of the problems. I eventually went back and used the sessionstore.jsonlz4 from the backup file, but it was a real ordeal getting my session back up to date.

A couple weeks ago I started having problem here uploading images. I would select the file, but nothing would happen, and I was getting all these strange side effects.

But a few days later, Once again, I swapped out the profiles, these sorts of things started happening when I tired to export/import bookmarks

link text

If I move the cursor over the top of the screen, a bit more appears

link text

I'm writing in the backup profile now, because trying to upload from here or from Postimage, generates only these,

link text

or various distortions, i.e., but no ability to go any further in the process

link text

I didn't have any problem transferring the history, cookies, or bookmarks to this backup profile, but how do I go about fixing this without sacrificing the session. Is there a way to import only the session tabs without bringing in the corrupting elements?

BTW, still no "Preview Post" link on this page unless I submit this message first.

Asked by noel_envode 2 months ago

Last reply by AlexKarmine 2 months ago

Transfer Firefox from Dell Desktop to new HP Laptop?

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with curr… (read more)

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with current add-ons, extensions and settings? Thank you for your time !! Rick Perry

Asked by Richard Perry 5 months ago

Last reply by jonzn4SUSE 5 months ago

Problem using Google Sheets

Hello firefox, I have been using Google Sheets recently. When I use the mouse wheel on Google Sheets, the screen will not scroll bit by bit, but suddenly the scroll will … (read more)

Hello firefox, I have been using Google Sheets recently. When I use the mouse wheel on Google Sheets, the screen will not scroll bit by bit, but suddenly the scroll will go to the bottom and right.

Sorry, I am a Chinese user. Using GOOGLE translation assistance, the semantics cannot be very precise. You can refer to the screen recording,

https://youtu.be/Gox7DGHb8gE

Thanks for the help

Asked by Kulolido 5 months ago

Last reply by jonzn4SUSE 5 months ago

Accidentally disabled pop ups on site

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions o… (read more)

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions of the site stopped working because it requires the user to confirm their decision via the pop up window. I'd like to know how to revert this. I've given the site special permissions for pop ups and it hasn't worked.

Asked by Hospitalier 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

cannot get emails on my desktop. i get emails on my IOS smart phone

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi … (read more)

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi

Asked by almizrahi 6 months ago

Last reply by jonzn4SUSE 6 months ago

Multiple Failed Attempts to Recover Previous Session (Tabs) After Reinstalling Firefox

My "recovery.jsonlz4" file from a previous install will not reopen my previous session (tabs) after the new installation. Before deleting my previous installation of Fir… (read more)

My "recovery.jsonlz4" file from a previous install will not reopen my previous session (tabs) after the new installation.

Before deleting my previous installation of Firefox (for a clean install), I did two things: I created a restore point, and I did a backup of my old data.

The data consists of: bookmarks-2024-05-10.json

These folders: C:\Users\[machinename]\AppData\Local C:\Users\[machinename]\AppData\Roaming C:\Computer Files\Mozilla Firefox\distribution C:\Program Data\Mozilla-1de4eexxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Within "Roaming" I have Firefox\Profiles\xxxxxxxx.default-release\sessionstore-backups

In that sessionstore-backup, I have a "recovery.baklz4" (most recent session, I'm guessing) and three others that look like "upgrade.jsonlz4-2024xxxxxxxxxxx

With Firefox closed, I took a copy of "recovery.baklz4" (745 KB) and pasted it into the current sessionstore-backups file, then I changed the file to "recovery.jsonlz4".

I thought that when I reopened Firefox, my previous tabs would appear. They didn't. So, I went to the menu, then to History, and clicked on Recover Previous Session. That didn't do anything either. And it reduced the size of the *.jsonlz4 file from 745 KB to 6 KB.

I'm not sure what I've done wrong. Can you help me out?

Thank you.

Frank

Asked by Frank 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox will not play DRM content video

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and re… (read more)

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

Asked by GALearyCPA 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox Randomly Closes, no Crash Report

Sometimes I find that Firefox just randomly closes on my laptop, usually when I step away for about 10-20 minutes. I can't find any info in the about:crashes page when it… (read more)

Sometimes I find that Firefox just randomly closes on my laptop, usually when I step away for about 10-20 minutes. I can't find any info in the about:crashes page when it happens.

Asked by terriermon50 5 months ago

Last reply by cor-el 5 months ago

Printing

How do I print a document from email, without the sidebar showing? It doesn't show up on the copy but it moves the document way over to the right with only 1/2 of it sho… (read more)

How do I print a document from email, without the sidebar showing? It doesn't show up on the copy but it moves the document way over to the right with only 1/2 of it showing. I'm Electronically Challenged, Electronically Illiterate, please reply in simple English as I'm living proof that you cannot teach an old dog new tricks! Thank you

Asked by gldnretrvr5012 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Still can't access my bank

Asking again. Support won't help. Volunteers won't help. IS THERE A SECURITY SETTING I NEED TO CHANGE TO ACCESS MY BANK???????????????????? PC, Windows 10, Firefox use… (read more)

Asking again. Support won't help. Volunteers won't help.

IS THERE A SECURITY SETTING I NEED TO CHANGE TO ACCESS MY BANK????????????????????

PC, Windows 10, Firefox user/advocate/supporter since it was Netscape Navigator.

Anyone?

Asked by amyh2 5 months ago

Last reply by cor-el 5 months ago

Firefox often adding tabs for the same site

Firefox sometimes continuously adds tabs for the same site I am using. Every time I X out of one, another one pops up. This multiplies alarmingly fast. I have Windows 10.… (read more)

Firefox sometimes continuously adds tabs for the same site I am using. Every time I X out of one, another one pops up. This multiplies alarmingly fast. I have Windows 10.

Asked by jchris 5 months ago

Last reply by cor-el 5 months ago

Search data jump to the URL bar

I enter my search data or search item description into the Firefox window central to the screen, the input word and following description immediately jumps to the URL ba… (read more)

I enter my search data or search item description into the Firefox window central to the screen, the input word and following description immediately jumps to the URL bar. How can I stop this annoying operation

Asked by John McBratney 5 months ago

Last reply by Agent virtuel 5 months ago