Firefox Community Forum

I set my Primary Password, and when I open Firefox, the Password dialog opens asking for it. However, if I hit "Cancel", or just close the dialog box, lthe password is bypassed and Firefox opens as normal.

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to do and how can you help me?

Regards Mats Å.

Information Your browser is being managed by your organization.

I am 75 years old. I am RETIRED there is NO REASON for an organization to be in CONTROL of ANYTHING on my computer. How do I STOP THIS?

I don't know if this is related or not, but Something is BLOCKING my ability to use check boxes or circles. Sometimes I can see the box but my response is NOT VISIBLE. Tonight I was trying to complete a survey and the questions were visible but I was COMPLETELY UNABLE to see the answer boxes/circles. Sometimes they would be briefly visible when the page initially opened but QUICKLY DISAPPEARED and were NOT identifiable by manipulating my cursor using mouse, space bar, or tab bar.

I have stayed with Firefox as my default browser for several DECADES and PREFER NOT to change now. BUT this MUST STOP!

- I am logged into my accounts on both devices (PC and mobile) - I have pressed the synch buttons on both devices multiple times - nothing happens

This is not the first time that Firefox has refused to synch my tabs or has had terrible delay in synching my tabs on different devices and I am at my wit's end. I have no idea what the issue is. Can sombody explain to me what is going wrong?

Hi,

I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some elements of the settings etc.

From what I can see there is no difference to my settings under "Language and Appearance". When I create a new profile either with the profile manager in Firefox or by renaming "%appdata"\Mozilla Firefox", nothing changes. So I can rule out a custom userchrome.css or similar in the profile folder. When I switch to "troubleshoot mode" with the old or the new profile, everything looks fine.

It also affects Thunderbird, but no other programms.

I can't figure out, where the problem lies.

Suddenly getting endless warnings from Mozilla/Firefox (with McAfee-like logo) warning of major virus contamination of laptop. "Click to delete immediately" has no effect. Suggestion to run McAfee scan show 5 major problems but McAfee profile says account paid thru August and no breaches in last four years. Says too soon to renew. How can I clear the problem if there really is one? D.

Dear Firefox Support,

I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.

Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.

Thank you for your support.

Best regards,

Dear Firefox

I am writing to you as regards your current upgrade and its interface. The taps bar and tools bar are very wide, thus decreasing area below them. The cannot because customized with the little knowledge I have in development.

I jumped FF V90 to this current upgrade FF 131.03 because anytime I tried to upgrade, I find the Interface not to my liking due to what I have already described above. I have seen similar comments like mine on the browser comments. One user actually asked if FF interface to V 80.02 which I support for it is the best of Interfaces so far in the development of the FF browser.

I hope to hear from you soon before I take a decision to go back to FF V90.0.

P/S: My 2 email addresses:

                                            1. [edited from public] @AOL.COM
                                            2. [edited from public] @GMAIL.COM

Also in trying to upload Image of the browser for clarity purpose, I get this:

                                           Error uploading Image
                                           Invalid or no image received.

What is happening here about Uploaded images: Add images (optional), I cannot fathom. There is certainly a block somewhere on the Support page.

Kind regards.

DR CLEMENT AKATENG MD

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solution.

I downloaded a new Firefox browser in the hopes that it would let me access the other browser so I could retrieve all the settings, bookmarks, etc. However, everything disappeared when the new browser was installing.

Is there any way for me to retrieve that information or is it a total loss?

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can I recover lost information ?????? Please Help !!

I received a Mozilla Firefox (64) update notice going for version 132. When it didn't complete, I checked that my version is Firefox ESR115 (115.17.0), which operates with Windows 7-8.1. I have Windows 10, which matches with your version 132. So my question is how do I change/update my Firefox over to match up with Windows 10 and the Version 132 update?

YouTube is not playing videos on my Firefox browser. When I click on the link to a video, it leads me to the page, but the video player stays blank and nothing plays (see attached screenshot). Troubleshooting methods I've tried to no avail:

   refreshing the page

   restarting the computer

   opening a new window and trying again

   updating my graphics card drivers

   disabling all extensions/add-ons

The site works on my mobile app, and other browsers (chrome and internet explorer), but I don't want to use either of those options for obvious reasons. Is anyone else having this problem? It's been happening for a few days. Any help would be much appreciated!