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  • Archived

Firefox, what have you done?? All my bookmarks have disappeared! 17 April, 2022.

What have you done, Firefox? Where are my bookmarks? None of the help articles have helped me find them. No "Bookmarks Library" link, no bookmarks button on main page,… (read more)

What have you done, Firefox? Where are my bookmarks? None of the help articles have helped me find them. No "Bookmarks Library" link, no bookmarks button on main page, no "Refresh" option anywhere that I can find....

Opened Firefox this morning around 11 a.m., opened up Firefox. A dialogue box I have never seen before appeared, insisting I set up a "profile". What profile? Why? Why no explanation of why I need a profile, and what the h.... is the difference between the two profiles offered?

When I finally chose "default" for profile (NO idea what that means!), I saw that all my settings are gone and most alarmingly, ALL my bookmarks. HOW do I retrieve them?

I am using a laptop Dell with Windows 10, 64-bit....what else do you need to know?

Really upset with this. Also upset with how difficult it is to find immediate help for Firefox.

AFB.

Asked by afallenb 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

my internet

kindly am having a problem in opening a document in my yahoo account ,also i cant log in to a quick book online .....am geting a message the the site is not secure thoug… (read more)

kindly am having a problem in opening a document in my yahoo account ,also i cant log in to a quick book online .....am geting a message the the site is not secure though my internet is okay. kindly what could be the problem?

Asked by ndongadaniel 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I have a lot of computer contact with the Veterans Administration and yesterday they sent me a message that my Browser (Firefox) needs to be replaced and should not be used on their website because of quality issues. Please advise.

I received a message from a government office that i do a lot of computer contact with that I should replace my Browser (Firefox) because it is causing problems on their … (read more)

I received a message from a government office that i do a lot of computer contact with that I should replace my Browser (Firefox) because it is causing problems on their web-site. Please respond.

Asked by PROINT 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Primary Password

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all … (read more)

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all of my other passwords before creating it, and even copying and pasting it does not work. I don't understand how it worked 5 minutes ago and now it does not. I don't want to reset it and lose all my saved passwords.

Asked by ShannonFoFannon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SpeechRecognition on Firefox

Hi, I am trying to use SpeechRecognition on Firefox. However, it is giving the following errors: error: network message: Error connecting to the service. I have enable… (read more)

Hi, I am trying to use SpeechRecognition on Firefox. However, it is giving the following errors:

error: network message: Error connecting to the service.

I have enabled the the:

media.webspeech.recognition.enable  -> true
media.webspeech.recognition.force_enable. -> true

Any support is appreciated.

Asked by rayniloy 1 year ago

Last reply by -elison- 1 year ago

  • Archived

bookmarks duplicating exponentially

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing? In addition to preventing the problem from occurring, F… (read more)

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing?

In addition to preventing the problem from occurring, Firefox needs to provide a fix to eliminate duplicate bookmarks in bulk.

Asked by eduardojuan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Downloaded PDFs are being instantly saved contrary to settings

Lately Firefox is instantly saving a copy of downloaded PDFs when it's set to "always ask" for for PDFs. In fact it does both, it saves the file and "always asks". How … (read more)

Lately Firefox is instantly saving a copy of downloaded PDFs when it's set to "always ask" for for PDFs. In fact it does both, it saves the file and "always asks". How do I get it to follow the settings?

Asked by me228 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Browser management

In settings in the box just above general. I have a message that reads "Your browser is being managed by your organization." This is a private computer, so I am wondering… (read more)

In settings in the box just above general. I have a message that reads "Your browser is being managed by your organization." This is a private computer, so I am wondering is firefox the organization managing my browser? I ask this question because just under general in startup I am supposed to have the option to "open previous windows and tabs" but I am unable to select that option. I thought the first issue may be keeping me from changing the setting. attached is a screenshot showing both boxes.

Thank you Robin

Asked by rpep63 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 1 year ago

Last reply by Terry 1 year ago

  • Archived

white box showing up on videos following update

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I rem… (read more)

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?

Asked by teecomp 2 years ago

Last reply by jeyson1099 2 years ago

  • Archived

Being coerced into sync by Firefox browser

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc.. I will NEVER sync because I do not in… (read more)

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc..

I will NEVER sync because I do not intend to give you in a neat wrapper what others pay you for, I want to remain anonymous as much as possible, and I certainly do not intend to give ANYBODY a neat package of linked and authenticated accounts etc. about myself. That is why I am not on FB, Twitter, LinkedIn etc etc..

STOP demanding I do this SYNC shit. Or I will tell everyone I work with, play with, etc to NEVER us any Mozilla products as sooner or later, they are going to blackmail you.

Asked by ehgerritsen 2 years ago

Last reply by Eric hill 1 year ago

  • Archived

Problems Typiing Emails with Firefox

I have used Firefox for years with my MSN/Outlook emails. Recently, something has changed that has caused typing emails to a nightmare. As I am typing the "system" is c… (read more)

I have used Firefox for years with my MSN/Outlook emails. Recently, something has changed that has caused typing emails to a nightmare. As I am typing the "system" is constantly suggesting text and I do not know how to remove that feature. Each time this happens I have to stop and either hit the tab key or fiddle around with the space bar to get past this problem and continue typing what I want to write. Also, as I am replying to an email, the "system" occasionally opens another email document and at the same time moves the email I am trying to respond to. It moves the email, not to trash, but to Archive. I never use the archive feature. How do I fix these problems. Something has obviously gotten changed in "settings" but I cannot figure out where or how to fix. The "suggested text" feature is disasterous and annoying and it has got to be removed somehow. Please help.

Asked by Jim & Mary Jane 1 year ago

Last reply by cor-el 1 year ago

  • Archived

HTML Not Loading Correctly

One page of a web site does not load the HTMl correctly. It loads using MS Edge. I tried trouble shoot mode and turning off the graphics accelerator. Any other suggesti… (read more)

One page of a web site does not load the HTMl correctly. It loads using MS Edge. I tried trouble shoot mode and turning off the graphics accelerator. Any other suggestions?

Asked by p.horton 2 years ago

Last reply by Paul 2 years ago

  • Archived

www.cbdlifelink.com won't load. Mobile Firefox works, all other browsers work

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't f… (read more)

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't figure it out, they told me to try Mozilla support. It tries, shows the title of the page, but won't load.|

Any help would be appreciated.  thank you

Asked by Rigby Smith 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How to resolve Warning Unresponsive script?

Hi, I am trying to access a particular page on my website. But continuously getting an error message saying that the "Warning Unresponsive Script". I have tried to resolv… (read more)

Hi, I am trying to access a particular page on my website. But continuously getting an error message saying that the "Warning Unresponsive Script". I have tried to resolve the issue by installing the JavaScript Toggle on and off extension. But the issue is still there. Let me know if there is any issue in the website.

Asked by aintensive234 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Problems using Firefox after update

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing… (read more)

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing has worked

Asked by suebratch 2 years ago

Last reply by cor-el 1 year ago