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  • Archived

I DO NOT understand. "connection is not Secure"

Windows 10 just installed an upgrade. My yahoo email said that there was a problem and that I should down load "Firefox". I did. Firefox says that my "connection is… (read more)

Windows 10 just installed an upgrade. My yahoo email said that there was a problem and that I should down load "Firefox". I did. Firefox says that my "connection is not Secure" SEC_ERROR_UNKNOWN_ISSUER . I have looked at your help screens. They might as well be written in a foreign language. I do not have any idea what to do next. Can you help?

Asked by ChristineRegina 4 years ago

Last reply by philipp 4 years ago

  • Archived

FF 54.01 x64 issues playing streaming video

I have issues playing steaming videos from various sites. The video will sit there and churn but does not play. No issues with YouTube videos. Sometimes I can refresh the… (read more)

I have issues playing steaming videos from various sites. The video will sit there and churn but does not play. No issues with YouTube videos. Sometimes I can refresh the page or start/stop the video and it will eventually play. This does not always work.

Same events occur with FF in safe mode or will all extensions disabled.

These events do not occur using IE.

Asked by Geegecko 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Firefox Stopped working - very unstable

I had a previous Q that arose out of slowness. Opening this Q as it is specific. Windows PC W10 running FF 55.0.3 32 bit FF this past week has become unstable - init… (read more)

I had a previous Q that arose out of slowness. Opening this Q as it is specific.

Windows PC W10 running FF 55.0.3 32 bit

FF this past week has become unstable - initial instruction to deinstall and reinstall ended up with 2 instances .... and kept having 'Tab crash error' Did full remove of both, and deleted Mozzila folder.

Clean reinstall .... only add on is spellchecker & UK dictionary.

Sometimes it works for 30 min, others it crashes every few minutes ... with the pop-up window advising this .... it often restarts with restore to same page - but not always. Now so unreliable have had to switch to other Browser for video conf and screen sharing. Other browser and all other Apps are totally fine. Several times yesterday it even crashed on startup ... so not a particular url related.

It also sent 2 crash reports to you .......can I get some feedback using those reports ? ..... keen to get this fixed.

Does it need an even deeper 'remove' with for example registry clean.

Asked by sargan 3 years ago

Last reply by philipp 3 years ago

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Change back to Firefox with Yahoo, with google slow & problems

Downloaded Firefox years ago because it did not use Google. Recently Firefox updated with Google, replacing Yahoo. Since then it has become slow and the new access to Boo… (read more)

Downloaded Firefox years ago because it did not use Google. Recently Firefox updated with Google, replacing Yahoo. Since then it has become slow and the new access to Bookmarks is slow and not as user friendly. Please give us the choice between prior Firefox with Yahoo (which is faster and more user friendly) and the new Firefox with Google. Firefox is not as good with Google. Besides, Google is intrusive.

Asked by ericaw 3 years ago

Last reply by philipp 3 years ago

  • Archived

saved logins disappeared

I cannot find an old Firefox folder. I have looked in profile and found 2 logins.json files, dated 21.03 & 09.03, the earlier says corrupt, have copied both together … (read more)

I cannot find an old Firefox folder. I have looked in profile and found 2 logins.json files, dated 21.03 & 09.03, the earlier says corrupt, have copied both together with the sqlite file. How do I open these files to check them ? Tried Firefox in Safe Mode, still no logins. Help would be appreciated, thank you

Asked by millos 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Disappearing history, bookmarks and Quantum icon after Quantum install.

Installed Firefox Quantum. It worked perfectly all day and so did the history. Didn't notice the bookmarks. When I closed the app, the icon in the taskbar disappeared. I … (read more)

Installed Firefox Quantum. It worked perfectly all day and so did the history. Didn't notice the bookmarks. When I closed the app, the icon in the taskbar disappeared. I brought up the older version of Firefox and history and bookmarks are gone.

Asked by Rick_Mc 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox crashes

I installed and used the Firefox in April 9th. I logged in my account and synchronized some of my information, but I didn't upgrade it during the period. I just did a few… (read more)

I installed and used the Firefox in April 9th. I logged in my account and synchronized some of my information, but I didn't upgrade it during the period. I just did a few upgrades of windows 10. However, I can't use the Firefox in April 11th. 崩溃 ID: bp-3f323480-6994-4f4d-8aaf-ff8241180411

Asked by Yang0113 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

why everytime my PC restarts Firefox reinstalls and erase all my saved sites in my favorite neither will let m e export them so I lose them

having BSOD for kernel mode trap and each time i try a fix which may take consecutive restart Fire fox come back up has been reinstalled and erase all my saved sites in … (read more)

having BSOD for kernel mode trap and each time i try a fix which may take consecutive restart Fire fox come back up has been reinstalled and erase all my saved sites in my favorite neither will let m e export them so I lose them. I do school research and this is a constant set back

Asked by Gdynasty1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

cookie whitelist not working

Every once in a while, I go back and try something that worked in older versions of FF -- accepting some cookies and not accepting others. In the current version, 59.0.3… (read more)

Every once in a while, I go back and try something that worked in older versions of FF -- accepting some cookies and not accepting others.

In the current version, 59.0.3, I go to options, security and scroll down, I've added yahoo to my Exceptions to "allow" rather than "allow for session" and then set the general setting "keep until they expire". Now, this setup seems to be a way to whitelist only those sites I want to allow cookies, expiring others when I close FF -- as that's the most control I now have, the "ask every time" being gone. However, when I close FF and re-open, it hasn't kept the yahoo cookies as the exception implies it should.

How can I customize which cookies stay past the session and which don't?

Asked by ithinktfiam 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Why does Firefox drop off of my computer and require a re-install?

For some reason I can't seem to keep firefox on my laptop. Apparently it is the 'Beta' version, but I can't seem to get anything else. I like this version, but would like… (read more)

For some reason I can't seem to keep firefox on my laptop. Apparently it is the 'Beta' version, but I can't seem to get anything else. I like this version, but would like to turn on my computer and know that the firefox icon will be there, ready to open my favorite browser!

Asked by Granky 2 years ago

Last reply by FredMcD 2 years ago

Firefox has stopped working. Can't open it either normally nor in Safe mode.

Hi. Has anyone ever had this problem where Firefox suddenly does not work even after reinstalling it? I updated my Nvidia drivers to 461.40 and when I opened Firefox, it … (read more)

Hi. Has anyone ever had this problem where Firefox suddenly does not work even after reinstalling it?

I updated my Nvidia drivers to 461.40 and when I opened Firefox, it just came up with a blank white window.

I tried entering Safe mode by holding down the Shift button and opening it again but it just hung on the safe mode window that comes up. Tried pressing the buttons but nothing happened.

I thought it must have been the Nvidia update that's done this but I rolled back to the previous version and now Firefox won't even open. It just shows up as a process in task manager.

I've uninstalling and reinstalling to no avail.

Am I missing something?

Is there something in the old profiles that's preventing Firefox to open again?

I believe I was using Firefox 86, running Windows 10 Home.

Asked by Zeon04 1 week ago

Last reply by jonzn4SUSE 1 week ago

  • Archived

On Netflix, Firefox won't let me access "Member Reviews" option.

On the Netflix website, when I try to read streaming movie reviews by members, I am not able to access the option to see ALL the reviews or to enter a review of my own. … (read more)

On the Netflix website, when I try to read streaming movie reviews by members, I am not able to access the option to see ALL the reviews or to enter a review of my own. When I called Netflix about the problem, they told me I probably needed to update my Firefox browser, but I do have the latest version. When I use the Comodo Dragon browser, the Netflix movie page has enough space between the Member Review option and the Details and one other option (can't remember). The options are too close together on Firefox page and no amount of hovering with the mouse will light up the (other) Member Reviews option.

Asked by gsandra614 5 years ago

Last reply by alex_mayorga 5 years ago

  • Archived

How can I remove the scrolling blackness that appears in trying to find a title. Do not like this new item..just clear please/also on tags.

Just lately after going to Windows 10, there is blackness that scrolls down as you are searching for titles in Bookmarks or tagging. I need just clear as we had before..… (read more)

Just lately after going to Windows 10, there is blackness that scrolls down as you are searching for titles in Bookmarks or tagging. I need just clear as we had before..is this yours or something Windows did...I really do not like it. Makes viewing so hard!!

Asked by dhoover22@bellsouth.net 5 years ago

Last reply by jscher2000 5 years ago

  • Archived