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Firefox Account Password Not Working

Hi, I have a new android phone and wanted to do a sync. Tried signing into my account which I haven't done in a long time (account opened in 2018). The password that is s… (read more)

Hi, I have a new android phone and wanted to do a sync. Tried signing into my account which I haven't done in a long time (account opened in 2018). The password that is saved in Firefox passwords (same one is listed in my personal and seperate password file) doesn't work so I signed in using google. Now I want to change my password to one that actually works, but can't because I don't know my password. Can't sync, can't set a recovery key and certainly don't want to reset my password and lose all of my other passwords (the ones I forgot to add to my seperate password file). How in the world does firefox forget it's own password? Thanks, M. Britz

Asked by M Britz 5 months ago

Last reply by Dropa 5 months ago

Icons on bookmark not displaying correctly

I've got three Apple iCloud bookmarks on my toolbar - Email Contacts and Calendar - they've stopped displaying as the normal grey Apple and gone back to the dreadful look… (read more)

I've got three Apple iCloud bookmarks on my toolbar - Email Contacts and Calendar - they've stopped displaying as the normal grey Apple and gone back to the dreadful looking wireframe Globe. Fine in Chrome, but not in latest Firefox 118.0.2 - I've doen a quick check of the about:config and found that gfx.downloadable_fonts.enabled is toggled True. Any ideas what else to try?

Asked by PedroStephano 5 months ago

Last reply by cor-el 5 months ago

The tabs won't restore even though the settings is already set to restore previous session.

I was using the private tab when I decided to open the Firefox on normal tab. I saw that all tabs that were opened several months ago just disappeared even though the set… (read more)

I was using the private tab when I decided to open the Firefox on normal tab. I saw that all tabs that were opened several months ago just disappeared even though the settings is already set to restore previous session years ago.

Asked by cruzdanielle288 5 months ago

Last reply by cor-el 5 months ago

Extraneous history at top

When I look at my history for a period other than "Today", it starts off with entries more recent than what I want. For example, if I click on "Older than 6 months" it st… (read more)

When I look at my history for a period other than "Today", it starts off with entries more recent than what I want. For example, if I click on "Older than 6 months" it starts off with hundreds of entries that are URLs I went to DURING the last 6 months -- but only a small minority of them in fact. Why does it do this? Is it just a bug?

Also, I notice that in the menu "Organize" there are things like "Cut", "Copy", and "Paste". What are they for? And what does "Restore" do in the menu "Import and Backup"?

Asked by Eric_Kvaalen 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Virtual webcam in firefox

Hello everyone :) I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio) I found where t… (read more)

Hello everyone :)

I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio)

I found where to control the site permissions for the microphone, the webcam, but unfortunately, it does not allow you to choose the default stream

I use Firefox to do teleconsultation as a doctor, and the web interface that I use always goes to the hardware webcam instead of using Nvidia broadcast which would allow me to hide the background

Is there a way to tell Firefox, or Windows 10, to never broadcast the hardware stream but to always use the virtual stream?

Thank you so much !

Asked by Mohammed Yahyaoui 5 months ago

Last reply by Dropa 5 months ago

How to block Firefox translation pop-up

How do I stop getting this translation pop-up Firefox puts on my screen? I do not want this service, and I do not want Firefox to be putting ANY pop-ups on my screen, to … (read more)

How do I stop getting this translation pop-up Firefox puts on my screen? I do not want this service, and I do not want Firefox to be putting ANY pop-ups on my screen, to include to tell me there's a new version available. Firefox has become the pop-up problem.

Asked by eaton0824 5 months ago

Last reply by cor-el 5 months ago

WidevineCdm plugin

This plugin crashes on Firefox only after last update. It was fine prior to the 10.16.23 update. Ive tried turning off and back on, clearing cache and cookies and nothing… (read more)

This plugin crashes on Firefox only after last update. It was fine prior to the 10.16.23 update. Ive tried turning off and back on, clearing cache and cookies and nothing helps. Is anyone else having this issue?

Asked by Lauren Daniels 5 months ago

Last reply by cor-el 5 months ago

ClearQuest: Firefox file open has issues

Hello, When trying to open files from ClearQuest in Firefox, the file format is not always correctly recognized: every time it is necessary to manually browse for the a… (read more)

Hello,

When trying to open files from ClearQuest in Firefox, the file format is not always correctly recognized: every time it is necessary to manually browse for the application (e.g. Word, Excel) to open the file. Moreover, when Outlook msg file is being opened, it fails with an error message: "The command line argument is not valid. Verify the switch you are using."

MS Edge works OK. But there are other sites that don't work well with Edge - I need a single browser for all Thales applications, and so far it's been Firefox. Every time to fix it should clear cash and set up new profile. It is working for awhile then again cause a problem. Please advise us ASAP. Thank you for your time.

Asked by homa.fazelnia 5 months ago

Last reply by cor-el 5 months ago

having problem with united website at 118.0.2 fiefox level

update on 10/11/23 to current level - since have had issues with united air lines website with blank pages - did a refresh of firefox and issue still continues ... is thi… (read more)

update on 10/11/23 to current level - since have had issues with united air lines website with blank pages - did a refresh of firefox and issue still continues ... is this a known issue? If not - any suggestions on how to diagnose problem would be appreciated ... thanks

Asked by Mark Karier 5 months ago

Last reply by cor-el 5 months ago

Unable to login into AOL to read email

Dear Firefox For about 2 months now I have been unable to login to my AOL account to read my email. I contacted AOL support, they took my Gmail address and verified that… (read more)

Dear Firefox

For about 2 months now I have been unable to login to my AOL account to read my email. I contacted AOL support, they took my Gmail address and verified that my account was active, but yet I cannot login.

Below are 2 screen shots of what happens when I try to login: The result in both cases is:

Error uploading image. I cannot also copy/prtsc and paste in this box.

As I see on the internet, I am not the only person suffering from this problem. Microsoft edge is able to access my email on AOL. Why can't Firefox after all these updates?

Kind regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 5 months ago

Last reply by cor-el 5 months ago

Firefox keeps crashing when I try to restore my last session

Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes… (read more)

Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes and closes. Has this been happening to anyone else?

Asked by Alexandra Day 5 months ago

Last reply by cor-el 5 months ago

Seeing my Bookmark Folders Aplabetically ALL THE TIME

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up … (read more)

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up and down trying to find the proper folder to put my Bookmark into when I am saving a new Bookmark. This design or lack there of makes Firefox feel old and clunky.

Asked by jumpsforjoy1 5 months ago

Last reply by Terry 5 months ago

toolbar poping down unwanted

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have … (read more)

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have used does this so I dont know if it is intentional but if it is please tell me how to make it go away, thank you.

Asked by Ajs Starwalks 5 months ago

Last reply by cor-el 5 months ago

Bookmarks not saving in the right location.

Basically what the title says. My bookmarks aren't saving in the right location. No matter which folder I select in the editor, it always saves them to the default menu l… (read more)

Basically what the title says. My bookmarks aren't saving in the right location. No matter which folder I select in the editor, it always saves them to the default menu location.

Asked by spencersdh1 5 months ago

Last reply by zeroknight 5 months ago

Browser tabs have no defined outline, very hard to see

My issue is I can't see the outlines of the tabs. It's just a broad, pale blue area above the page content, barely distinguished from the white background of the content… (read more)

My issue is I can't see the outlines of the tabs. It's just a broad, pale blue area above the page content, barely distinguished from the white background of the content itself. I can't see the address bar, either. Why don't applications use borders any more? It's really, really annoying. At least the + sign to create a new tab has made a re-appearance, along with the X's on the tabs to close them (I couldn't find them when I started up Windows this morning, started searching frantically for a setting to display them as it seemed like there was no tab bar at all, and eventually they reappeared and I have no idea how).

I really hope there is something to be done short of editing a .css file somewhere, but if that's what has to be done, please tell me where to find the file and ideally, what elements in it I need to modify.

BTW, thank you for putting outlines on the text entry fields for this web form. An awful lot of web site developers don't seem to think they are necessary.

Rebeccah

Asked by rprastein 5 months ago

Last reply by zeroknight 5 months ago

Which Firefox Is Which?

Hello, I frequently manually backup my important files and areas of my computer to an external drive. SEE ATTACHED SCREEN SHOT: When I go to backup my Firefox profile I… (read more)

Hello,

I frequently manually backup my important files and areas of my computer to an external drive. SEE ATTACHED SCREEN SHOT:

When I go to backup my Firefox profile I "seem" to have three folders. When I go to Troubleshooting Information->Application Basics->select / click Profile Folder it takes me to three folders and I am the one that's highlighted-selected folder is the one I am currently using. Now, there are two other folders above the highlighted one, which I 'might' guess are either older profiles OR (!) I might have more than one Firefox on my computer. When I went to take a peak at the other two folders, I eyeballed the dates/times and they are current, not old / dated. I left them alone and just backed up the one that was highlighted assuming its the current version I am using up to the minute.

Any idea what the other two folders are? I assume they are Profile Folders? How can I tell if they are indeed Profile Folders, and if the case is I have more than one version of Firefox I am running for instance, how can I tell which is which. Would one clue be in the order in which they appear with the one highlighted (third one) be the latest/most currently used?

Thanks Steven

Asked by Steven Bernson 5 months ago

Last reply by cor-el 5 months ago

how to autoscroll a different type of scrollbar

My issue is that I have a huge amount of likes in my Instagram interactions and I would prefer to not have to just manually scroll. There are extensions that if the scrol… (read more)

My issue is that I have a huge amount of likes in my Instagram interactions and I would prefer to not have to just manually scroll. There are extensions that if the scrollbar is at the edge of my browser screen they all work. but sadly if its a scrollbar not at the edge of my browser screen they do not take affect.

https://addons.mozilla.org/en-US/firefox/addon/autoscrolldown/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search


if the solution is with javascript in console, or to edit the html

just inform me what you need me to get to get from the body inspect element in order to know what element is the scrollbar i will do that for you!

i just want this to be able to be autoscrolled, but the extensions wont do it

if someone could help me id really appreciate it

Asked by Faerie Caster 5 months ago

Last reply by cor-el 5 months ago